Alaska Airlines honors US military with newest aircraft and Fallen Soldier Cart 

As the nation comes together to celebrate Independence Day, we’re proud to introduce two new tributes to the brave service members who protect our country: our fourth “Honoring Those Who Serve” aircraft and 16th Fallen Soldier Cart. 

The Fourth of July is a time to reflect on the freedoms we enjoy and to recognize the sacrifices made by military members. At Alaska, we are dedicated to honoring these heroes and their families in meaningful ways. We take seriously our responsibility to care for our military guests, and we prioritize it with every flight. 

Honoring Those Who Serve Aircraft 

We are proud to unveil our specially designed “Honoring Those Who Serve” aircraft. The design, which is almost identical to three of our other jets, features a new patriotic paint scheme with symbolic imagery representing all six branches of the US Armed Forces: Air Force, Army, Navy, Marine Corps, Coast Guard, and Space Force.

From its star-spangled design to the heartfelt message emblazoned on its side, this aircraft is a flying tribute to the courage and dedication of those who serve today, and those who served in the past. 

Every time this aircraft takes to the skies, it serves as a reminder of the sacrifices made by US military personnel. We hope our guests, employees and aviation enthusiasts alike will feel a sense of pride and appreciation when they see this aircraft in the air and on the tarmac. 

Fallen Soldier Cart 

In addition to our new aircraft, we recently delivered our 16th Fallen Soldier Cart to Nashville International Airport (BNA) on June 26. These dedicated carts, designed and crafted by Alaska’s Maintenance and Engineering department, are a solemn and respectful symbol that transports the remains of fallen service members, ensuring they are treated with the utmost dignity and respect. 

Alaska has dedicated this special cart to BNA for shared use among all airlines, as a gesture of respect and remembrance. The cart, in its first mission, transported the cremated remains of US Navy Vietnam veteran, Aviation Boatswain’s Mate, Roy Campbell. 

Alaska maintenance & engineering employees drove eight days, across 10 states and 2,632 miles to deliver a Fallen Soldier Cart to Nashville on June 26, where it will serve to honor military heroes at Nashville International Airport (BNA). 

In 2011, the Fallen Soldier Program was created to ensure military protocols are followed when handling the remains of fallen service members being flown to their final resting place on Alaska Airlines. The cart plays a pivotal role during the dignified ceremonies of loading and unloading the remains of fallen soldiers onto aircraft. 

This cart begins its most important duty today—doing what is on the side of our beautiful liveries—honoring those who serve, transporting our fallen heroes home to their final resting place with honor and dignity,” said Carlos Zendejas, Horizon VP of flight operations and Air Force veteran attending the delivery service. “Our hope is that this cart will also bring comfort to the family, friends and loved ones during that very difficult time.” 

Adorned with the American flag, the insignia of the six military branches, and a plaque honoring the fallen, our carts are a powerful tribute to those who have served our country. 

Alaska has Fallen Soldier Carts at the following airports: Anchorage, Dallas Fort-Worth, Fairbanks, Honolulu, Kansas City, Los Angeles, Nashville, Phoenix, Portland, San Antonio, San Diego, San Francisco, San Jose, Seattle, Spokane, Washington Reagan. 

This Fourth of July, as fireworks light up the sky and people gather to celebrate, we invite you to join us in paying tribute to our military heroes. At Alaska, we believe it is our duty to honor those who serve and are committed to doing so with the respect and gratitude they deserve. Learn more 

Alaska Airlines launches historic routes to La Paz and Monterrey, Mexico from Los Angeles 

This winter, we’re expanding our guests’ options with nonstop service to two exciting international destinations 

Alaska Airlines is excited to announce an expansion of our international network with two new Mexico destinations starting this winter. We’ll soon start flying between Los Angeles and breathtaking La Paz, as the only U.S. carrier serving the coastal Mexican destination. We’ll also become the only U.S. airline to offer daily nonstop flights between Los Angeles and the bustling city of Monterrey when we begin service in February. 

During the winter months, our guests search for warm-weather travel destinations. Our new nonstop service to La Paz (LAP) and Monterrey (MTY) caters to that demand by offering our guests the perfect escape to sunny skies, a vibrant city experience and warm hospitality. It’s never too early to start booking your winter vacation. Tickets are available starting the afternoon of July 3 on alaskaair.com.  

We recently celebrated 35 years of service to Mexico and are proud to connect travelers with the rich culture and natural beauty of the country. We look forward to continuing to serve as the carrier of choice from the West Coast, especially as we prepare to start service to these popular destinations in Mexico,” said Kirsten Amrine, vice president of revenue management and network planning at Alaska Airlines. 

 

We’re proud to be the #1 U.S. carrier with the most flights, seats and nonstop routes to Mexico from the West Coast. This announcement continues our longstanding commitment and plans for growth in the region.

Our new nonstop service to LAP and MTY from Los Angeles International Airport (LAX) enables guests to easily connect from cities across our network. From our hub at LAX, we continue to offer the most flights to the most destinations across Latin America and the Caribbean of any carrier – which includes almost 16 average daily departures this winter to 15 cities throughout the region. 

Click to enlarge table

La Paz, Mexico 

This year, we will become the only carrier offering nonstop service between the United States and La Paz where you’ll find some of the world’s best diving and sport fishing. We’re excited to offer flights year-round with service up to three times weekly. 

“We appreciate Alaska Airlines’ confidence in investing in the virtues of La Paz and providing it with the opportunity to expand its borders by connecting with the United States. Especially with its flight to Los Angeles, California, which we are sure will be a success,” said Maribel Collins, minister of tourism and economy of Baja California Sur.  “For the Government of Baja California Sur, tourism is one of the pillars that drives the state’s economy. Therefore, we are highly committed to promoting actions that benefit this important sector through our tourism trusts, which day by day seek alliances for the benefit of all.” 

“Connecting La Paz with Los Angeles is an important step for internationalizing this airport which has grown passengers significantly over the past three years.  We thank Alaska Airlines for offering this flight to one of the most beautiful destinations in Mexico and look forward to welcoming travelers to La Paz and continuing to provide greater ease for foreign tourists to visit this city,” said Raúl Revuelta Musalem, CEO of the Pacific Airport Group. 

Monterrey, Mexico 

We’re adding daily service from Los Angeles to Monterrey, Mexico’s second-largest metro area. The popular destination offers dramatic peaks of the Sierra Madre Oriental Mountain range and a vibrant food scene, including several Michelin-starred restaurants. Immerse yourself in history with a visit to one of the city’s many museums or satisfy your love for the outdoors with a visit to the Huasteca Canyon, a popular rock climbing area located on the outskirts of the city. 

We are pleased to announce that Alaska Airlines will begin operations from Monterrey Airport to Los Angeles, expanding its services from our airports along with Mazatlan and Zihuatanejo,” said Ricardo Dueñas, CEO of Grupo Aeroportuario del Centro Norte. “Through LAX, this new route will offer access to new destinations on the West Coast, as we continue to increase international connectivity from Monterrey to meet both business and leisure travel demand.” 

Whether traveling for pleasure or business, our guests can take advantage of a premium travel experience on any Alaska flight with no change fees, the most legroom in First Class* and Premium Class, the most generous Mileage Plan with the fastest path to elite status, high-quality West Coast-inspired food and a premium selection of beverages. Our guests can also buy tickets and earn Mileage Plan miles with our domestic and Global Partners directly at alaskaair.com.  

Alaska Airlines is making it easier for you to plan your next trip while saving money and earning Mileage Plan miles. Bundle flights, hotels, car rentals and experiences at Alaska Vacations, find deals car rentals on Alaska Car Rentals and book your next adventure while earning 4 miles for every $1 spent on GetYourGuide

*Out of any U.S. legacy airline excluding lie-flat seats  

Jet-Set-Go: 6 travel hacks to have your best summer travel era  

As summer beckons travelers ☀️ we’re delighted to share tips & tricks to ensure your journeys are as smooth as they are memorable. Whether you’re flying to sun-soaked beach destinations or exploring the serene landscapes of the Pacific Northwest, the tips below cover everything from packing essentials to navigating through bustling airports.  

ICYMI: We’ve added almost one million seats during peak summer months (June, July and August) versus last year—these added seats will help our guests get to more places than ever before. Our busiest days will be before and after Independence Day, where we expect to see almost 160,000 guest boardings each day. 

Travel tips:

1. Take advantage of apps  

Keeping your things organized can be a struggle, especially during those early morning airport visits!  

Our Alaska Airlines app keeps your travel needs at your fingertips. You can use it to check in, pay for your bag(s), get your boarding pass(es), track flights, make seat changes, and so much more, right from your phone.  

2. Speed through TSA 

Consider joining a trusted traveler program to spend less time in line. Membership in programs like TSA Pre-Check®, Global Entry, Nexus or SENTRI grant access to faster security screening lanes at participating airports, where you don’t have to remove your shoes, belts, or light jackets, and your 3-1-1 liquids bag and laptop can stay in your carry-on. 

While many of these options require days or weeks for approval, programs like CLEAR offer same-day sign up. Plus, Mileage Plan members enrolling in CLEAR will receive $10 off the standard price of a 12-month CLEAR Plus membership linked to their Alaska Mileage Plan account.  

Flying through our hometown?

You can also take advantage of spot saver programs like SEA Spot Saver, a non-membership program in Seattle where you can book a screening timeslot and use a dedicated lane to zoom through the security process. Similar spot saver programs can be found in Calgary, Charleston, Newark, Orlando and Phoenix. 

3. Preorder food for your flight

The food line is another one you can skip! Preorder a delicious meal directly to your seat on our app or website ahead of your flight. You can preorder inflight food any time from 2 weeks to 20 hours before travel. See what’s currently on the menu

4. Stress-free travel with kids + pets  

Stressing over strollers or getting your four-legged family member on a plane? We have resources to help you with that! 

Alaska offers complimentary gate checks for strollers and car seats, ensuring that they are out of your way on board, but ready and waiting when you arrive. We also provide resources for unaccompanied minors and guarantee young children will be seated with their families—without any additional fees.  

Bring your pet(s) with you:

Likewise, check our pet travel policies in advance of your pet’s travel to find out about things like breed restrictions, requirements for kennels and health certificates and pet relief areas at airports.

5. Cash in on Mileage Plan benefits

Lastly, don’t forget to make the most of your travel in 2024. Our Mileage Plan helps your money go further; you can earn miles toward future flights for every mile flown, even on our lowest fares.  

What’s more, you can: 

  • Earn 30% more miles on average, compared to other airlines.  
  • Earn when you shop, dine, rent a car, stay in a hotel and more. 
  • You can even earn miles when you fly other airlines. Check out our list of oneworld® Alliance member airlines and other worldwide airlines partners.  
6. Reach out if you have questions

Our dedicated team is committed to providing exceptional care to all our guests, day in and day out. Should you have any inquiries or require assistance, please don’t hesitate to call (1-800-252-7522) or text (82008). Live chatting and additional contact info can also be found on alaskaair.com.  

What Pride Month means to Alaska Airlines employees 

Video and photos by Ingrid Barrentine

Together, we’re creating an airline people love and that starts with making a positive impact and building a world where everyone is free to love, live, and fly with pride. 

“Alaska Airlines remains steadfast in our commitment to Pride. We will continue to champion diversity, support the LGBTQ+ community, and create a culture where everyone can be their authentic selves,” said James Thomas, director of diversity, equity and inclusion at Alaska. “By celebrating our differences and embracing inclusivity, we believe we can soar to new heights together.” 

We’re also a proud sponsor of many Pride Parades around the country. Read more below for locations, what Pride means to our employees and where they like to celebrate. 

“Pride Month to me means celebrating all the different parts of me that for the longest time society made me feel ashamed of. It is celebrating all the activists that came before me that helped paved a softer world for me to be in. San Francisco is a beacon of hope for our community. No matter where you fall on the LGBTQ spectrum, you can come here and this is a safe haven for you.”

– Fabiano F., flight attendant.

“My absolute favorite city for Pride has to be San Francisco. Every color of the rainbow is replicated in the variety of humanity all present to support love, inclusivity, expression, and gender. The reason why we celebrate Pride year after year for the entire month is both a reminder of how far we have come and to set goals towards equity and equality for the future. Even though Pride is a month for LGBTQ+ humans, the movement encompasses a movement of true freedom for all.”

– Jessica T., first officer.

 

“As for where I love to celebrate, my favorite place is San Diego, but the grandeur and energy of San Francisco Pride is unparalleled!”  – Ismael B.

“I feel privileged to work at a company that values my contributions to our common professional goal, but also values and respects me as the authentic gay man that I am. We have come such a long way and made big important strides like the right to marry the person we love and the right to not get fired from our jobs for who we are, and those are just a few of the reasons we celebrate Pride. Are we where we all need to be yet? NO, but that’s why we proudly celebrate who we are, so we can continue to represent and encourage new generations that together, we can make a difference and have a better life for all of us.”

– Ismael B., sales and loyalty market manager. 

“One of the most beautiful things about being a queer person is that it’s inclusive of so many people, including allyship. I identify as a queer person, but also as a human operating in the world, just like everybody else—having struggles and a desire to be loved and to love. And for friendships and a great relationship with my family. Those are just as important to me as every part of my identity. I think that evolution of identity is something very normal for folks in any space.”

J’Keren S., public affairs manager.

 

“I sometimes still look where I truly belong, but I always think that no matter what and where I would ever go, I always need to be proud of myself and learning to accept who I am. My advice: don’t be afraid to take a chance and shine bright.”

– Marcy P., customer service agent. 

“I Am …” at Alaska Airlines

Our “I Am…” Campaign kicked off in January to celebrate Heritage Months and the diversity of our employees. Keep an eye out for the “I Am…” logo throughout the year to read their inspiring stories.

Our “I Am…” Campaign kicked off in January to celebrate Heritage Months and the diversity of our employees. Keep an eye out for the “I Am…” logo throughout the year to read their inspiring stories. 

We’re sharing this story featuring multiple employees in honor of Pride Month. Alaska Airlines is a long-time supporter of the LGBTQ+ community, our partners and allies alike, and we are committed to creating an environment where our employees, guests, and business partners feel included and belong.    

As we like to say, our Pride flies nonstop, and the same can be said for our Diversity, Equity, and Inclusion work, which includes everything from improving the guest experience to how we do business and much more.  

We encourage our employees to be their authentic selves, and our commitment is to ensure a welcoming, safe, and respectful work environment for all. This includes adding domestic partners to health benefits, supporting transgender employees with dedicated resources, including gender identity and expression in our people policies, and more.    

We also care about creating an inclusive travel experience. We’ve modernized our reservation systems for broader gender inclusivity, adopted gender-neutral greetings onboard, and curated special inflight entertainment to celebrate Pride Month.   

Collaboration is key, and we also work with partners in the community including the Human Rights Campaign (HRC) and Lambda Legal and provide in-kind support to smaller grassroots organizations & fundraisers such as the Pride Foundation, Oregon Pride in Business, National LGBTQ + Bar Association, and many others.   

Upgrade your summer journey: Take off on a culinary adventure with our new food & beverage menu! 

Get ready to experience a journey of flavors this summer as we unveil our seasonal First Class menu and all cabin premium beverage line-up!  

Our chef-curated First Class summer menu is carefully crafted with a symphony of seasonal ingredients and vibrant flavors from up and down the west coast. Travelers love variety and we’re making sure to offer something for everyone. Entrees include made-from-scratch Blueberry Ricotta Pancakes served with pecan-candied bacon, Summer Shrimp & Linguine served with a bright lemon-dill sauce and a Seattle take on Teriyaki Chicken, with flavors of charred ginger & garlic! 

Whether traveling for pleasure or business, our guests can now savor a taste of excellence while enjoying the comforts of Alaska’s First Class experience, including high-quality chef driven meals, premium beverages,  care in the sky from our best in class Flight Attendants and the most legroom in First Class*,” said Todd Traynor-Corey, managing director of guest products at Alaska Airlines. “We’re excited for our guests to discover our 2024 First Class summer menu that captures the season with every bite.” 

In addition to our new First Class menu, which is now available for selection using our industry-leading pre-order option, we’re excited to announce a refreshing summer beverage line-up.  Our seasonal drink menu starts next month and includes a range of options to enhance the travel experience—from our premium beers, fine wines and refreshing non-alcoholic options. 

We’re thrilled to continue our partnership with Portland-based Straightaway Cocktails and introduce a new gin-based Bee’s Knees cocktail with honey & lemon that is sure to brighten any flight. We’re also debuting a new sparkling brut with lively citrus aromas from Walla-Walla based Waterbrook Winery. California-based Sierra Nevada is welcomed back onboard with their Summerfest Lager, and for guests looking for a non-alcoholic beer option, try Best Day Brewing Electro Lime Cerveza beer.  

For our guests in First Class, we’ll be introducing a 5th generation family winery out of Lodi, CA, appropriately named Gen5. Varietals include a crisp Sauvignon Blanc with notes of citrus & tropical fruits, with the Ancestral Red Blend features dark berries and a spiced finish. In our Main Cabin, Broken Earth’s 50th Anniversary Cabernet Sauvignon will be available alongside a new Chardonnay from Pull Winery – both from the Paso Robles area.  

Summer isn’t complete without a cool treat to escape the heat. Our new seasonal Salt & Straw flavors feature sun-kissed flavors of summer fruit that will leave you craving for one more scoop. 

Blueberry Ricotta Pancakes: Fluffy blueberry ricotta pancakes, served with chicken-apple breakfast sausage and cage-free scrambled eggs 

Blueberry Ricotta Pancakes

Turmeric Tofu Scramble: Turmeric-spiced tofu scramble topped with a green salsa (medium spice), served with roasted fingerling potatoes, herbed cherry tomatoes, and vegan chorizo crumbles. All items are made without gluten ingredients and vegan 

Turmeric Tofu Scramble

Seattle Teriyaki Chicken: Seattle’s take on teriyaki chicken: grilled chicken thigh marinated in a ginger & garlic teriyaki sauce, served on top of steamed jasmine rice, and sautéed peppers, onions & sugar-snap peas

Seattle Teriyaki Chicken

Summer Shrimp & Linguine: Linguini pasta tossed in bright lemon, dill, & caper sauce, topped with grilled shrimp and fresh green peas

Summer Shrimp & Linguine

Sweet Chili Salmon: Grilled salmon filet topped with a sweet chili soy sauce, served with chow mein noodles and steamed bok choy

Sweet Chili Salmon

Salt & Straw Strawberry Rhubarb with Cinnamon Crumble Meyer Lemon with Blueberry Jam made by Portland-based Salt & Straw 

Salt & Straw Strawberry Rhubarb with Cinnamon Crumble Meyer Lemon with Blueberry Jam
  • Gen 5 Winery Sauvignon Blanc & Ancestral Red (Paso Robles, CA) 
Gen 5 Winery Sauvignon Blanc & Ancestral Red
Broken Earth Winery 50th Anniversary Cabernet Sauvignon (left) | Waterbrook Brut Bubbles (right)
  • Broken Earth Winery 50th Anniversary Cabernet Sauvignon (Paso Robles, California) 
  • Pull Winery Chardonnay (Paso Robles, California) 
  • Straightaway Cocktails Bee’s Knees, Oregon Old Fashioned (Portland, Oregon) 
  • Waterbrook Brut Bubbles (Walla Walla, Washington) 
  • Best Day Brewing Electro-Lime Cerveza (San Francisco Bay Area, California) 
  • Sierra Nevada Summerfest Lager (Chico, California) 

*Out of any U.S. legacy airlines excluding lie-flat seats 

*Hot meal options may not be available on some flights 1,100 miles or more, including redeye flights or where catering is not available   

Alaska Airlines partners with Greenlight® to empower the next generation of financially savvy kids

At Alaska Airlines, we believe there are tremendous benefits in teaching kids how to save and invest starting at a young age. That’s why we’re welcoming Greenlight® as a new Mileage Plan partner.

Our loyalty program already offers great benefits for parents and their children, including family seating and boarding that guarantees one adult will be seated next to any child 13 or younger; parental leave that allows our elite fliers to put their status on pause; kid-friendly food items on board; car seats that fly for free; and more.

Greenlight shines a light on something we all think about: money. It offers financial tools to help parents raise financially smart kids. The company’s award-winning debit card and app teaches kids and teens how to earn, save, invest and spend wisely—all with parental supervision. Kids can also access Greenlight Level Up™, an in-app financial literacy game with a best-in-class curriculum, educational challenges, and rewards.

As a father of two young children, my spouse and I have used Greenlight since 2021 to help educate our kids about money management,” said Brett Catlin, vice president of loyalty, alliances and sales at Alaska Airlines. “We’re always looking for best-in-class brands to partner with and I’m excited for our members to experience the Greenlight platform.”

About Greenlight

Greenlight Financial Technology is the family fintech company on a mission to help parents raise financially-smart kids. Its product, Greenlight, is an award-winning banking app, complete with a debit card for kids and teens and safety features for the whole family. Parents can automate allowance, manage chores, set flexible spending controls, and invest for their family’s future. Kids and teens learn to earn, save, spend wisely, give, and invest. Together, families can also stay safe and connected with location sharing, SOS alerts, crash detection with 911 dispatch, driving scores, reports and real-time trip alerts.

Greenlight partners with more than 60 leading banks, credit unions, and employers to bring its family finance solution to more families through the Greenlight for Banks, Greenlight for Credit Unions, and Greenlight for Work programs. 
The Greenlight Debit Card is issued by Community Federal Savings Bank, member FDIC, pursuant to license by Mastercard International. Greenlight Investment Advisors, LLC, an SEC Registered Investment Advisor, provides investment advisory services to its clients. Investing involves risk and may include the loss of principal. Greenlight is a financial technology company, not a bank. The Greenlight app facilitates banking services through Greenlight’s bank partners. For more information, please visit: greenlight.com.

How Alaska Airlines connects rural communities with lifesaving health care 

When Nichole learned she had a brain tumor, she was 450 miles and two flights away from home.  

Nichole was at her regular doctor appointment in Anchorage, where she traveled twice a year from the rural community of Kongiganak via an Alaska Airlines flight from Bethel. The vertigo and muscle weakness she thought were symptoms of Meniere’s disease were actually caused by a softball-sized tumor, and Nichole’s diagnosis meant an emergency flight to Salt Lake City for three surgeries, six weeks of recovery, and multiple flights between Kongiganak and Anchorage for radiation treatments. She was terrified.

“I just didn’t realize I actually had cancer,” she said. “I had a major mental breakdown when I found out I had an oncologist.”

Nichole had a large meningioma removed from her brain in January 2021 in Salt Lake City. 

Every day, Alaska Airlines sees patients like Nichole coming through Bethel and other communities throughout the state on their way to receive vital health care in Anchorage, Seattle and elsewhere in the lower 48, and we find ways big and small to care for those guests who need extra help along the way. 

“You get to know people as they come and go, and what their needs are going to be,” said Carla S., a lead customer service agent in Bethel who has worked for Alaska Airlines for 11 years. “You know if they’re going to need extra help getting onto the plane or help when they get to Anchorage. It’s a daily thing out here connecting people.”   

Last year, the local hospital, Yukon-Kuskokwim Health Corporation (YKHC), arranged for more than 70,000 flights on Alaska Airlines out of Bethel, a hub for over 50 rural communities in the region.  

Carla S., a lead customer service agent in Bethel who has worked for Alaska Airlines for 11 years.

A lot of times we know these people, or we’re related to them,” said Carla, who grew up in one of these communities. “We try to make people smile and make their day brighter, especially when you know that they’re going through something tough.” 

A gift of donated miles goes a long way

Nichole has taught social studies to Kongiganak seventh- through 12th-graders for eight years, and she loves her life there.  “This is home and where I feel the most myself,” she said. But the remote location makes securing health care more complicated and expensive, compounded when lifesaving cancer treatments required multiple trips. 

Nichole teaches social studies in Kongiganak. Her brain tumor has responded well to treatment.

A gift of donated miles by Alaska Airlines and telecommunications provider GCI to the American Cancer Society (ACS) of Alaska allowed Nichole to focus on battling cancer rather than stressing over the travel costs.

“I wouldn’t have been able to stay where I love and maintain the level of care I have without their help,” she said.  

ACS’ Flight Partner program also covered the cost for her then-fiancé to fly with her to care for her while she traveled. Because of the radiation treatment she received in Anchorage, her prognosis is good. She continues to recover and is back teaching in Kongiganak. “Thank you, a million times over,” she said. 

Patients in rural Alaska have no choice but to fly to receive specialized health care, said Charissa Habeger, American Cancer Society’s director for the state of Alaska, and very serious diagnoses often require travel outside the state.

“It’s a wild concept for folks in the lower 48 that it’s really impossible to get from Point A to Point B in the state without flying,” Habeger said. “That’s why this flight partnership program for the American Cancer Society is so important, and it really is unique to Alaska and Hawaii. No other states have a flight partnership program.” 

Caring service on the ground and in the air

The team in Bethel plays another vital role in the community’s health care, shepherding the time-sensitive medications shipping in through Alaska Air Cargo to the local YKHC hospital, as well as clinic patients’ lab samples shipping out. According to Carla, those lab samples must go out that day to Anchorage or Seattle because they have limited time to stay viable. Like most team members in Bethel, she works with both cargo and passengers. 

Carla shared the Bethel team keeps an eye out every day for guests who need extra time or assistance—especially those guests who can’t navigate the stairs from the tarmac into the aircraft. The team has a DPL (Disabled Passenger Lift) truck that can drive guests out to the plane and lift them to reach the door, and she tries to ensure that those who need the service know about it. 

After years helping thousands of patients traveling to appointments, Carla also has picked up some travel tips that she shares:  

  • She advises guests traveling from smaller communities to pack light, if possible, so they don’t have to take time to check baggage.  
  • Allow for more time than they think they need to make their connections.  

“We know that they’re trying to get there for a hospital appointment that they’ve been waiting for weeks or months, so we do everything we can to help make sure they are on their flight,” she said. 

The team’s caring service is valued and appreciated, said Nichole, who noted that Alaska Airlines is her first choice when she travels. “I fly with them almost exclusively because they take such good care of us,” she said. “Those are my plane people.” 

7 summer destination dupes you must visit for the ultimate & unexpected getaway 

We’ve got you covered on this summer’s hottest travel trend and handpicked some summer getaways we’re calling “destination dupes.”  

These spots might not be your typical picks, but believe us, they’re just as delightful (and maybe even cheaper!) as their tried-and-true doppelgängers travelers love. Just in time for summer, we’re launching our biggest summer schedule ever, with new nonstop routes and international destinations.

Alaska Airlines unveils new state-of-the-art location at Harvey Milk Terminal 1, reinforcing its position as SFO’s second largest carrier

Today, we begin operating at SFO Harvey Milk Terminal 1 where innovative and modern touches will provide our guests with a seamless travel experience

This morning, Alaska Airlines began welcoming guests to a new and cutting-edge space in San Francisco International Harvey Milk Terminal 1 following a two-year relocation project from Terminal 2. This multimillion-dollar investment allows us to deliver a premium and enhanced guest experience at SFO as the largest carrier at Harvey Milk Terminal 1.

Our new location will soon be home to the newest and second-largest Lounge in our network and reflects our continued commitment to the care and comfort of our guests. We’re working around the clock on the finishing touches before we officially open the Lounge next month and complete our transition to Harvey Milk Terminal 1.

With this move, we’re now also closer to our fellow oneworld Alliance members and additional global partners and can provide guests with seamless connectivity to their next domestic or international flight. From SFO, Alaska and our partners offer over 130 weekly flights to 18 international destinations.

This innovative and seamless self-service technology, introduced in the heart of Silicon Valley, will get guests through the check-in process within minutes. Caring for our guests is a priority and our dedicated customer service agents will always be ready to help those who need extra assistance.

We’ve put a lot of thought into every step of the guest journey, including installing plenty of seating with power outlets for charging devices before take-off. We also now have access to more gates for more flying to guests’ favorite destinations—with shorter taxi times and faster access to the runways to save time and burn less fuel.

Starting in July, guests will be able to relax in our brand-new Lounge for the ultimate travel experience. The contemporary space will be 11,000 square feet (twice the area of a basketball court) with 55% more seating, including our signature Loungers for kicking back and San Francisco-inspired touches throughout. We’ll offer an expanded menu made with fresh local ingredients, a barista-staffed coffee bar and complimentary West Coast wine, spirits and craft brews.

For guests planning their next international trip, our new location at Harvey Milk Terminal 1 easily connects us to our global airline partners without leaving the terminal to get through security.

Whether flying nonstop or catching a connecting flight from San Francisco,  Alaskaair.com has options for what works best for you: You can book flights directly on 24 partner airlines or redeem Mileage Plan miles, all on our site.

The two-year, $30 million relocation project to Harvey Milk Terminal 1 is part of our larger $3 billion investment in infrastructure to enhance the guest experience at our major hubs along the West Coast. At Portland International Airport, we’ll be moving into the brand new, bolder and brighter lobby in August. At Los Angeles International Airport, a complete overhaul of the gates, including new carpet, lighting, seating with power outlets and signage will be complete by the end of July at Terminal 6 where Alaska is the primary airline.  

Alaska Airlines SFO Harvey Milk Terminal 1 Fact Sheet:
  • Sophisticated, state-of-the-art lobby with a 100 x 4.5 feet LED screen that features panoramic images of the San Francisco Bay Area

  • Spacious lobby with 22 counters, more bag drop locations and agent assistance areas  

  • Bag tag stations to print bag tags after a quick scan of a boarding pass

  • SFO’s first automated bag drop units to accept checked bags within minutes   

  • Digital signage throughout our lobby that will provide clear and convenient directions

  • Two TSA checkpoints to choose from, including a convenient checkpoint on the mezzanine level for guests getting off SFO’s AirTrain or travelers looking to bypass the ticket counter

  • A spacious 11,000 square foot Lounge with 55% more seating with plenty of our signature Loungers for kicking back, a barista staffed coffee bar and great views with unlimited daydreaming

  • Post-security, guests will enjoy world-class amenities, including more terminal seating with power outlets, thoughtful children’s areas, inclusive restrooms, local retail and a wide variety of restaurant options

  • Convenient location to our global partners and shared amenities, including American Airlines, which allows for easier connections to international carriers without leaving security or using SFO’s AirTrain to access another terminal or airline 

  • More gates for more flying and long-term growth, including gates dedicated to international arrivals and departures

  • Our gates also provide us with shorter taxi times and faster access to the runways – saving time and burning less fuel

  • Sustainability is close to our heart, so this is a perfect new home for Alaska: Harvey Milk Terminal 1 is the newest terminal at SFO and uses 60% less energy than comparable facilities. It’s the first airport terminal in the world to earn Leadership in Energy and Environmental Design (LEED) v4 Platinum certification for the design, construction and operation of high-performance structures

  • Our relocation at SFO supports the airport’s $2.4 billion redevelopment project of Harvey Milk Terminal 1 and the port’s efforts to continue to be a world-class airport

Alaska Airlines launches seasonal, daily flight between Portland and New Orleans 

Our new route becomes the first nonstop flight to the “Big Easy” from Portland  

Alaska Airlines is continuing to expand the destinations it flies from Portland with the launch of the first nonstop flight to New Orleans beginning this January. Our daily service will operate until next spring, including during Mardi Gras—New Orleans’ largest annual celebration. Guests can purchase tickets starting June 19 on alaskaair.com. 

As the largest carrier in Portland for more than 20 years, it’s important we continue to expand the nonstop destinations we offer our guests and give them choices when planning their next trip,” said Kirsten Amrine, vice president of revenue management and network planning for Alaska Airlines. “We can’t wait to offer another convenient way to connect our guests along the West Coast to New Orleans, a city rich in history and culture.” 

The vibrant city of New Orleans will be Alaska’s 55th nonstop destination from Portland International Airport when service begins in January. The daily flight will conveniently depart PDX in the morning on our mainline aircraft for guests to enjoy an afternoon in the Big Easy and return to Portland in the evening. 

“We are thrilled that Alaska Airlines is launching nonstop service from New Orleans to Portland,” said Kevin Dolliole, Director of Aviation for Louis Armstrong New Orleans International Airport. “Portland has been the top unserved destination from New Orleans, and this new route not only strengthens the connection between our vibrant cities but also underscores our commitment to enhancing the travel experience for our community and visitors alike.” 

Portland – New Orleans service 

Click to enlarge table ^

“Alaska’s continued investment in PDX is great news for our travel community. Until now, New Orleans was one of the largest U.S. markets without a nonstop from PDX,” said Dan Pippenger, chief aviation officer at the Port of Portland. “Tens of thousands of travelers already fly between these two great cities every year, and we expect that number to only grow with this new nonstop service.”    

We’re excited about our future in Portland where we’re hard at work designing our new Alaska Lounge. It’s currently scheduled to open in the 2026 timeframe with almost 14,000 square feet of space that will provide nearly double the seating of our current Lounge spaces. Lounge members and guests will enjoy a barista station with hand-crafted espresso beverages and drip coffee from Stumptown; complimentary beer, wine and house spirits; our signature Loungers to relax in; and a custom fireplace.   

All our guests—whether in Portland or across our expanding network—can take advantage of a premium travel experience on their next Alaska flight. We are the West Coast’s premier airline offering our flyers the most legroom in First Class* and Premium Class; no change fees; multiple fare offerings; the most generous loyalty program with the fastest path to elite status; 30 Global Partners; and West Coast food and beverage on board.    

* Out of any U.S. legacy airline excluding lie-flat seats      

How our unique roots make us the Alaska Airlines people love 

You don’t become a 92-year-old airline without a bit of grit, guts and determination—or a few stories to tell. Those of us who are fortunate enough to be considered ‘old-timers’ chuckle at the unconventional beginnings of the early Alaska Airlines. 

Even though our route map has expanded, we’re still that scrappy, little airline at our core—showing up for our guests and connecting communities that rely on us. For every new city we serve, there are memories like those about an airline president in the 1950s who thought it was a good idea to tap a beer keg in the galley of a plane. For every new fresh menu item we bring onboard, there are stories like the time we had a mid-air encounter with a salmon. Yep, splat right on the windshield (true story).  

Marianne started with Alaska Airlines in 1986 and counts herself among a cadre of old-timers still at the airline who marvel at how the airline has grown and evolved, and who are proud to have played a part in its history.

Rugged roots 

Our history traces back to 1932 when an industrious fella named Linious “Mac” McGee painted “McGee Airways” on the side of a three-passenger plane and started flying supplies out of Anchorage, Alaska.  

Born out of the need to get goods across a rugged landscape with no roads, the start-up eventually merged with another airline, and then another, and soon became Alaska Airlines. Employees needed to be industrious–we had pilots kicking the tires and paying for jet fuel themselves, airport employees shooing away stray caribou from the runways, and others pitching in to unload supplies at their final destination across Alaska.

Soaring through the decades 

Click photos to enlarge

Connecting communities where we live, work and fly 

Even though these colorful anecdotes are from way back when, their values still drive who we are today as an airline. We’re all about staying connected to the communities we serve. Just ask Brad C., a 28-year sales and marketing manager in the state of Alaska. Brad moved from Phoenix to Anchorage to take a job in sales for the airline and quickly learned that hiking boots and jeans were the way to fit in with his customers.  

“When I wore nice pants, they immediately asked me if I was from Seattle,” Brad laughed.  

It’s about truly understanding the community—his sales calls extend beyond travel agencies to include civic centers, hospitals, and even the local high school. 

“We’re the school bus for sports teams, the ambulance for transport to medical appointments, the delivery truck that brings in their milk and eggs,” Brad says of the airline’s importance to such remote communities as Nome, Kotzebue and Bethel in the northernmost part of the state.  

Recently, we flew a planeload of bottled water to Kotzebue to hydrate high school athletes playing in a tournament. “The city was having some issues with its water, so we jumped in to help,” Brad said. 

A small-town gesture isn’t unusual for us.  

When a guest flew into Sitka to pay respects at his father’s grave, and discovered the absence of ride-share services, our airport employee Elaine O., generously offered her car keys. “It was the right thing to do,” she said, loaning her car to the guest.  

“This type of thing happens all the time,” Brad said. “It’s part of who we are as an airline. Even though we’ve grown, our small-town roots run deep.”  

The Alaska Spirit 

Our airline’s spirit comes from not only caring for the people who fly with us, but also the challenging environment we face daily (especially in the great state of Alaska).

Our employees are hardier than most—unloading planes in sub-zero temps, changing a tire in a blizzard and flying into snow-and fog-socked airports is just another day at the office for our employees. Maybe those old-school anecdotes aren’t just history after all.  

In fact, it was these challenging conditions that inspired Alaska’s pilots to pioneer a GPS-based navigation system called Required Navigational Performance (RNP) to allow us to reliably serve rural airports like Juneau. “RNP was a game-changer” says Captain Bret P, managing director of network operations control. 

“The technology leveled the playing field, making landing in extreme weather and challenging topography as safe as landing at LAX,” he said.     

Bret, who has been a pilot with Alaska for 24 years, loves flying to small towns in Alaska. He finds it particularly meaningful when he sees the crew unloading essential supplies such as vegetables, kids’ bikes and more, underscoring the vital role Alaska Airlines plays in supporting these communities. 

Our path forward 

This dedication to the state where we grew up, this Alaska grit, is the glue that holds us together as an airline—and its why these stories of our humble beginnings are handed down from veteran employees to new hires. Because no matter how much we’ve grown, it’s important that we all remember how an obscure little airline from America’s 49th state has continued to strive and thrive for 92 years—through, grit, guts and determination. 

Alaska Airlines now flies nonstop between Anchorage and New York City 

We offer the only nonstop service connecting Alaska and New York JFK
for summertime adventures; we’ll have the most nonstop destinations ever this summer from Anchorage 

Just as the long days of summer have engulfed the state of Alaska, Alaska Airlines launched seasonal nonstop service today between Anchorage and New York JFK. It’s the only nonstop service between the two airports. Flights are available for purchase at alaskaair.com for daily flights through Aug. 19. 

Our new nonstop between the Big Apple and the Great Land offers New Yorkers an easier option to get away and enjoy the wilds of Alaska with its countless outdoor adventures, rich Alaska Native culture, wild Alaska seafood, jaw-dropping scenery and history-filled towns.    

Alaskans love travel options and love them even more when they include nonstop flights,” said Marilyn Romano, regional vice president of Alaska for Alaska Airlines. “Our new service to New York JFK is a perfect addition to our flight schedule for Alaskans wanting some adventure in one of the world’s most dynamic cities, and for New Yorkers eager for new experiences in our great state.” 

Route schedule

All times local 

Our guests can take advantage of a premium travel experience on their next Alaska flight. We are the West Coast’s premier airline offering our flyers the most legroom in First Class* and Premium Class; no change fees; multiple fare offerings; the most generous loyalty program with Mileage Plan with the fastest path to elite status; 30 global partners; and WestCoast food and beverage on board. We’re also making it easier for our guests to buy tickets and earn Mileage Plan miles with our domestic and global partners directly at alaskaair.com. 

For inflight entertainment, our guests can enjoy hundreds of free movies and TV shows streamed to their devices. Our flights are also enabled with streaming-fast satellite Wi-Fi available for purchase and the option to pre-order from a range of fresh meal selections. Our mainline flights also offer power outlets at every seat to charge devices. 

* Out of any U.S. airline excluding lie-flat seats