Getaway Goals: when the Seattle Kraken score, fans can win a getaway on Alaska Airlines

To celebrate our home team’s run through the playoffs, we’re offering deals, chances to win and priority boarding

This story was updated on May 8, 2023

As the Kraken make hockey history, we couldn’t be prouder to be the team’s official airline. We’re so proud, we’re getting our guests in on all the fun.

Getaway goals

When the Kraken score, you win round trip tickets!

Starting with Round 2 Game 3, the first player to score a goal unlocks the chance to win round trip flights. How many? The number on his jersey! For example, Jordan Eberle (#7) scored the first goal in Game 3, so we gave away 7 round trip tickets to 7 lucky winners.

Who will score first in Game 4? Tell us for a chance to win the next getaway!

Fans can enter by following @alaskaair on Twitter, Instagram and Facebook, replying with the player you think will score first and using the hashtag #AlaskaAirGoals. Entry opens 24 hours before and ends at puck drop for each game, and we’ll keep playing as long as the Kraken do.*

$99 flights to away games

We’re slashing ticket prices so hockey fans can cheer on the Kraken when they’re playing in enemy territory. As we’re playing the Dallas Stars in round 2 of the Stanley Cup Playoffs, fares between Seattle and Dallas (both DAL and DFW) are only $99. Restrictions apply, see terms and conditions at

We are so proud of everything the Kraken have accomplished so far this season, and now we want to fill the rink in Dallas with as many Kraken fans as we can,” says Alaska CEO Ben Minicucci. 

Priority boarding 

As always during hockey season, guests sporting Kraken gear can board early on all Alaska flights departing from the Seattle-Tacoma International Airport (SEA), following group B.  

American Hockey League fans of the Coachella Valley Firebirds, Palm Springs’ (PSP) new professional ice hockey expansion team of the Seattle Kraken, can also board early if they’re wearing Firebird gear. 

*Terms and Conditions apply. Read more here.

Alaska Airlines 

Alaska Airlines and our regional partners serve more than 120 destinations across the United States, Belize, Canada, Costa Rica and Mexico. We strive to be the most caring airline with award-winning customer service and an industry-leading loyalty program. As a member of the oneworld alliance, and with our additional global partners, our guests can travel to more than 1,000 destinations on more than 25 airlines while earning and redeeming miles on flights to locations around the world. Learn more about Alaska at and follow @alaskaairnews for news and stories. Alaska Airlines and Horizon Air are subsidiaries of Alaska Air Group. 

Our operations are back to normal after winter wallops. To our guests: Thank you for your patience

WEATHER UPDATE: In the wake of the winter storms, our operations have returned to normal across our network. We continue to help our guests with travel arrangements for flights that were canceled over the past week and a half, including booking them on other airlines to get them to their destinations. To make traveling less burdensome for those looking to book new flights in the wake of weather disruptions, we have lowered our fares in select cities.

For guests whose travel was affected by winter weather, refunds and reimbursemetns are available. Learn more here.

Updated @ 1:53 AM PT on 12/30

Generally, freezing rain is more challenging than snow and causes airline operations to slow down significantly or even halt completely until weather conditions improve.  Aircraft must be completely clear of ice or snow to maintain the aerodynamic integrity and be safe for flight. It generally takes longer to clear an aircraft of ice than it does to clear it of snow.

While it is never our goal to disrupt someone’s flight, especially around the holidays, the safety of our guests and employees is our highest priority. If you are traveling this week, we encourage you to check the status of your flight before heading to the airport and take advantage of our flexible travel waiver, which has been extended and now includes Portland and Seattle, to rebook your travel.

Here’s what to do if your flight is impacted and a look at our strategy to fly in winter weather:

Should your flight cancel, you can rebook your trip online or on Alaska’s app 

If your flight is impacted for any reason, you should receive a notification from our team and an accommodation on a new flight if flights are available. If you need to make further changes, you can use our app or go online to rebook your travel. 

Should you wish to hold the value of your ticket(s) and decide to move your trip to a future date, you may place the value of your ticket in your Mileage Plan Wallet for future use or request a full refund by viewing our refund options

Take advantage of our flexible travel waiver

Sometimes things like winter weather force you to adjust your travel plans. In those instances, we have a flexible travel policy you can use to waive the difference in the price of a new ticket (rules apply) and as always, we don’t charge change fees. Learn more  

Download Alaska’s app  

Our app is the perfect tool to have on hand when you fly with us. You can use it to check in, pay for bags and stay up to date on any changes to your reservation—it’s like having a travel agent at your fingertips.  

Pro-tip: Turn on app notifications to get alerts from us + retrieve your boarding pass in one easy swipe on your home screen. 

Sign up for flight notifications 

Stay in the know by signing up for flight notifications via text or email. Unless otherwise noted, we will use your primary email address linked to your reservation for all communications. 

If you’re using the app, be sure to refresh your reservation frequently and check your messages!

Call us, if you can’t rebook online

While we understand your first reaction might be to call our reservations team when your flight has been canceled, we’ve found you can save time by rebooking your trip online or on our app.

If your flight is impacted, you should receive a priority phone number to call via email if you’d like to discuss alternate options with one of our reservation agents—who are a constant and dependable source of reassurance and help when you need it most. 

For all other reservation questions, guests can call 1 (800) 252-7522. 

Why do the impacts feel worse in Seattle?

Seattle is Alaska’s hometown, and our operations represent the largest percentage (by a wide margin) of departures and arrivals at Seattle-Tacoma International Airport (SEA) compared to other airlines. Because of this, more of our guests are impacted when something impacts operations at Seattle. If another airline’s main hub got hit with a snowstorm, hurricane or power outage, they would be disproportionately impacted.

For context, SEA has a very small footprint by acreage compared to other metropolitan airports. This constrains our ability to deice our entire schedule of flights in wintry weather. Because the space doesn’t allow for that type of volume, we have to thin out our schedule to keep planes moving.

Why do we cancel flights before snow and ice arrives?

We use numerous tools and resources to help us predict the weather. When our forecasts tell us to expect snow or ice, we know we need to act. Freezing temperatures and precipitation mean that we need to deice our aircraft before they can safely fly (more info on that below). Much like putting chains or studded tires on your car before hitting a snowy road, deicing aircraft slows down our operation. This means we can’t move our normal number of aircraft into and out of the airport. In order to reduce traffic jams, we need to proactively cancel flights from our schedule so we can keep as many aircraft moving as possible.

If we need to cancel flights, we try and let impacted guests know as early as possible. This means it could look clear and beautiful outside, but your flight tomorrow may have been canceled.

Why does an airplane need to be deiced?

Whenever there’s any snowfall or ice on our aircraft, we begin deicing procedures as part of our safety protocol. Aircraft cannot safely operate if there is snow or ice accumulation on the wings or tails, so it’s critical that we remove it before takeoff.

We have a full fleet of trucks, equipment and personnel across our stations ready to do that work, along with a well-stocked amount of deicing solution. They work as quickly as the airport and weather conditions will safely allow. However, deicing aircraft at the gate can lead to longer wait times on the tarmac—but safety comes first.

📹 If interested in deicing b-roll, download it here.

December 20, 2022; SeaTac, WA | Photo by Joe Nicholson

Sleigh the holidays with Alaska Airlines’ nostalgic, sustainable Holiday Sweater + priority boarding! 

At Alaska, we don’t just fly. We sleigh.

This holiday season, we celebrate the beauty of family traditions, both cherished and new. Just as we have embraced the festive tradition of our holiday sweater for six years, we’re thrilled to see the next generation of flyers creating their own timeless memories with us. 

Featuring a new twist on our classic snow planes, this year’s sweater is sure to keep you feeling extra cozy and is a testament to sustainability. Made from 70% recycled post-consumer polyester, our threads embrace holiday spirit while making a positive impact on the planet.  

With more families trading tangible gifts for the intangible joy of shared experiences, our ever-expanding network can connect you to destinations across the world, making new travel traditions memories that will last a lifetime.   

Stand out this holiday season & score priority boarding by wearing your festive spirit on your sleeve – or rather, your Holiday Sweater – on Dec. 15, National Holiday Sweater Day. Anyone wearing a holiday sweater on flights served by Alaska Airlines or Horizon Air that day can board early, following group B. *Any guests with First Class tickets or airline status will board first in their typical fashion. 

Alaska is celebrating the holidays throughout December, with festive décor and boarding music, as well as free holiday movies to help flyers have a merry flight. 

Amidst one of the busiest travel periods of the year, we’re focused on delivering care and bringing joy to our guests. As the ‘merrier carrier,’ we want to make every moment of your journey memorable. Our holiday sweater is just one of the many ways the team at Alaska is delighting guests and employees this holiday season,” said Eric Edge, Alaska Airlines’ managing director of marketing and advertising. 

Airports are busier than ever in December. As a reminder, anyone traveling during the holidays is encouraged to arrive to the airport at least two hours before their flight given anticipated congestion at the airport.

How to purchase our custom sweater  

  • In person at Alaska’s Company Store: Drop in and purchase a sweater at our shop (19235 International Blvd, SeaTac, WA 98198). Due to the volume of guests in the store, we are unable to accept phone orders on the first day. You can also email the, and we’ll fulfill the order received while supplies last. 

  • Online at our Company Store websiteOur sweaters are now on sale while supplies last. Please note, there are multiple shipping options on the website. 

Local Care, Global Reach

Alaska Airlines and Hawaiian Airlines to combine, expanding benefits and choice for travelers throughout Hawai‘i and the West Coast, including connectivity across Asia, Oceania and the Pacific.

Tips to plan for holiday travel with Alaska Airlines

The holiday season is here! Which means, the start of (typically) the busiest and most stressful time to travel is upon us. We expect full aircraft, busy airports and lots of guests in the coming weeks.

Here are some tips to make your journey delightful every step of the way!

Traveling to/from Seattle?

Seattle-Tacoma International Airport (SEA) anticipates this could be one of the busiest Thanksgiving travel periods in the airport’s history, with total foot traffic expected to be 11% higher than 2022. Travelers will notice more construction, part of Upgrade SEA improvement projects from curb to gate. Construction of a new ticketing area and a new security screening checkpoint has spillover impacts in ticketing and baggage claim areas across the airport. Enjoy lower stress through security, with Spot Saver.

Download our app to get your boarding pass & more

Use the Alaska Airlines mobile app to check in 24 hours before your flight and get your mobile boarding pass. Guests should check-in and get a boarding pass before heading to the airport via the app or online.

Our mobile app is the perfect travel companion from the day you start shopping for flights, all the way through to the moment you arrive at your destination. Plan your trip, pay for bags, and use your digital boarding pass for a seamless airport experience.

Before your flight, pre-order your favorite onboard meal

Remember to pre-order your favorite meals as early as two weeks before your flight and up to 20 hours prior to departure in all cabins on our app or online. We’ve filled our winter menu with some of our “Greatest Hits” inspired by guests’ most loved dishes and serve freshly prepared meals and snacks for breakfast, lunch and dinner—always including a vegetarian option.

Give yourself plenty of time

Give yourself plenty of time to get to and through the airport. We recommend arriving at the airport 2 hours before a domestic flight and 3 hours for international.

Heads up: Some of our hub airports—including Seattle—are undergoing construction that may increase congestion. Parking might also be limited.

Tag your bags & get going!

With new Bag Tag Stations coming to every airport we serve, you’ll be able to quickly pay for and tag your bags and go. Pro tip: If you’re flying with just a carry on, skip the lobby and head straight to security with your mobile boarding pass.

Get in touch with us

If you’re an Alaska Mileage Plan member, set up communication preferences in your account profile. Our Reservations team can easily update you if your flight schedule changes due to something like weather. You can receive notifications through the app, email and text (to request more info, simply text HELP to 252752).

If you need special assistance while traveling, you can request it online or call our dedicated accessible services line at 1-800-503-0101 (dial 711 for relay services). Request wheelchair assistance, add a trained service animal to your trip and more.

Alaska Airlines opens the world to travel with more direct bookings with our partners 

Go global! Our guests can now purchase thousands of flights to more than 500 destinations across 20 oneworld and additional partner airlines directly at  

Are you eager to lose yourself far away from home? Maybe get swept up in the awe of Paris; absorb the history, food and beauty of Japan; head down under to Sydney to dive into jaw-dropping Australian beaches. Alaska Airlines can help get you there with the power of and the rewards of our Mileage Plan program. From Austin to Auckland or Zihuatanejo to Zanzibar, can now take you to more than 500 global destinations.  

We recently surveyed 1,000 flyers nationwide to understand the destinations on their bucket lists*. One thing is clear: International travel remains BIG.

Nearly 85% of U.S. travelers plan to cross the Atlantic or Pacific in the next three years to visit overseas hot spots. 

  • Nearly half of the respondents say they’re most interested in visiting Europe if they take a trip outside the U.S. in the next year. The United Kingdom, France, Spain, Ireland, Germany and Greece register as top choices. 
  • One in 10 of those surveyed say they’re most interested in heading to Oceania with Australia as their top choice followed by New Zealand and Fiji.  
  • About the same number of travelers – one in 10 – say Asia captures their attention with Japan ranking as the preferred destination followed by South Korea and the Philippines. 

We’re building a world-class, direct booking platform with access to a robust portfolio of domestic and global partners. Your hassle-free journey starts at where tickets for flights can be purchased for travel onboard premium global carriers that include Air Tahiti Nui; Finnair; Iberia; Japan Airlines; Qantas; Qatar Airways; STARLUX Airlines, and more. You can buy tickets with our partners in all classes of service (maybe treat yourself to business class?). 

The power of our oneworld and partner airlines is now fully accessible by our flyers who can book their overseas travel directly on our website,” said Andrew Harrison, executive vice president and chief commercial officer at Alaska Airlines. “When you book at, you earn elite qualifying miles for every mile flown, no change fees and triple miles for all purchases when using the Alaska Airlines credit card.” offers a unique booking proposition with key benefits when purchasing tickets directly, including more rewards, more ease and more care: 

Fly a mile, earn a mile with us and our partners:

Our Mileage Plan members earn 100% of the miles they fly on our partners when booked at** For overseas roundtrips that cover thousands of miles, that’s thousands of Mileage Plan miles earned. We’re the only U.S. airline that offers this level of loyalty to our members. 

Earn valuable elite qualifying miles on our partners when booking partner flights on

Mileage Plan members earn at least 100% of the miles flown as elite qualifying miles (EQMs) that apply toward elite status with us.** We have a faster path to becoming an elite flyer than other U.S. airlines. And status with us equals matching tier status within the oneworld alliance and all the benefits that come with it. 

All flights purchased on with our credit card earn triple miles:

The Alaska Airlines Visa Signature® credit card offers triple miles on all ticket purchases at including overseas flights on our partners. Every dollar spent is three miles earned when using our credit card to purchase all flights on our site. 

Here’s a scenario:

You and three of your family members travel from San Francisco to Tokyo on our fellow oneworld member Japan Airlines.

You buy roundtrip tickets for $2,000 each on using your Alaska credit card.

4 tickets x $2,000 apiece x 3 miles per dollar spent = 24,000 total Mileage Plan miles earned.

Plus, if miles flown on the Japan Airlines flight are credited to your Alaska account, those are additional miles earned – one mile for every mile flown.

That’s more than 10,000 miles for each person roundtrip!

No change fees. Ever:

There are no change or cancellation fees when booking with us. And that includes partner flights.** 

Buying tickets with our partners on is simple:

Many of our guests know our website, and most already have a Mileage Plan account with their profile information and payment details stored. That information is ready to use when purchasing overseas travel with our global partners. Plus, you can see all your trips in one place. And don’t forget about our award-winning guest service and care we’re known for.  

With oneworld and our additional airline partners, our guests can earn and redeem miles all over the world through our highly acclaimed Mileage Plan program.

We’re rolling out new global award redemptions in March 2024. With a focus on simplicity, value and availability, Mileage Plan members will have new options to choose from when booking flights with miles on our 24 partner airlines. We’ll offer award redemptions starting as low as 4,500 miles one-way. We’re also expanding award availability so our members can find more award space when they want to travel.


* To gather the data, Alaska Airlines conducted an online survey earlier this year with a third-party research partner in the U.S. among 1,000 Americans over 18 who have taken a domestic or international flight in the past three years.   

** Saver or basic economy tickets are excluded. Effective for flights on or after Jan. 1, 2024, Mileage Plan members who book on earn 100% of the miles they fly on our partners. These miles are elite qualifying miles (EQMs) that apply toward elite status with us. 

Alaska Airlines earned a score of 100 on HRC’s 2023-2024 Corporate Equality Index  

Alaska Airlines is a long-time supporter of the LGBTQ+ community, our partners and allies alike, and we are committed to creating an environment where our guests, employees and business partners feel included and belong.  

Today, we are proud to announce we have achieved a score of 100 on the Human Rights Campaign Foundation’s 2023-2024 Corporate Equality Index (CEI), the nation’s foremost benchmarking survey and report measuring corporate policies and practices related to LGBTQ+ workplace equality.  

Our improved score, up from 90 for the last few years, reflects our commitment to inclusivity, including reinstating domestic partner benefits, employee toolkits for LGBTQ+ Inclusive Benefits and Guidance to Support Employees Transitioning in the Workplace and updated language in existing policies that already allowed domestic partners to receive benefits to be clearer.  

Receiving a score of 100 from the HRC underscores our commitment to creating an environment where all employees feel safe to be themselves. I am proud of the improvements we have made for our LGBTQ+ community,” said Andy Schneider, senior vice president of People, “Together with members of the Pride Crew Business Resource Group we are making a difference for all employees.”   

Our Diversity, Equity and Inclusion (DEI) work is ongoing and includes everything from improving the guest experience to incorporating best practices in how we do business and much more.  

Read more below on how we care for and support the LGBTQ+ community and employees.  

Creating an inclusive travel experience  

From the moment you book a ticket to when you reach 10,000 feet and climbing, we care about creating an inclusive travel experience.  

To show our commitment, we have:  

  • Upgraded our reservations systems to provide guests with expanded gender options – ‘X’ (unspecified) or ‘U’ (undisclosed) identifiers are available across all Alaska platforms. 
  • Moved to use gender-neutral plane greetings for inflight announcements.   
  • Partnered with film festivals and independent film studios to create a Pride Month collection for our inflight entertainment.  

Supporting our employees 

We encourage our employees to bring their authentic selves to work, and our commitment is to ensure a welcoming, safe and respectful work environment for all. 

Here are some of the ways we have and continue to create an inclusive environment for employees: 

  • Updated our grooming and uniform guidelines to provide employees with more individuality and gender expression at work, and became the first US carrier to develop a universal uniform piece. Our Business Resource Group (BRG) Pride Crew was instrumental in providing feedback and was a key partner in the development of the universal uniform piece.  
  • Introduced personal pronoun pins.  
  • Launched diversity, equity and inclusion (DEI) education modules/content on how to be an LGBTQ+ ally. 
  • Added domestic partners to health benefits and updated language in existing policies that already allowed domestic partners to receive benefits to be more explicit.  
  • Adjusted our benefits to meet the full WPATH (World Professional Association for Transgender Health) standards and requirements. If an employee has an eligible person on their benefits that is transgender and needs to utilize benefits, they can do so.   
  • Raised the inclusive Pride flag at our corporate headquarters building in SeaTac, WA, and unveiled a Pride-inspired plane on an Airbus aircraft in 2021 (which was respectfully retired in 2022 as part of our company’s plan to move to an all-Boeing fleet for mainline flying by the end of 2023).   

Better together  

To meet and honor our commitments, we must also work with partners who understand the space better than us.   

For the 16th year in a row, we’ve partnered with the Greater Seattle Business Association (GSBA) – Washington State’s LGBTQ and allied Chamber of Commerce and the largest of its kind in North America. GSBA represents over 1,300 small business, corporate, and nonprofit members who share the values of promoting equality and diversity in the workplace.  

Through the GSBA, we’ve invested over $300,000 in business development and expanding economic opportunities for LGBTQ+ business owners and helped raise an additional $200,000 in direct support for the GSBA’s Scholarship and Education fund. 

We are a national member of the Human Rights Campaign (HRC) and sponsor HRC fundraisers along the West Coast. Some of our other partners include Lambda Legal and we provide in-kind support to smaller grassroots organizations and fundraisers such as the LGBTQ Community Center Fund, LGBTQ Center of Orange County, National LGBTQ + Bar Association, Southeast Alaska LGBTQ Alliance, and many more. 

In 2019, we joined a growing coalition of over 300 businesses across the U.S. to voice our public support for the federal Equality Act, and with our community partners, we sponsor and participate in Pride parades, Pride nights with sports partners and events across the West Coast every year.    

Alaska Airlines delivers a dose of joy to a Navy mom battling cancer through our Gift of Travel 

Heather Nysted could barely contain herself. She had just flown Alaska Airlines from Milwaukee to San Diego and was waiting to surprise her cousin, Amanda Bjyrd, a Navy corpsman, who is battling cancer. 

The moment she spotted Amanda the tears began to flow — happy tears, not sad. The two close cousins hadn’t seen each other in two years.  

It was all part of Alaska’s “Gift of Travel” program, which gives the magic of travel to individuals or groups who deserve it the most. This “Gift of Travel” provided trips for injured or ill veterans and service members to fly home during the holidays in partnership with the nonprofit Warrior Foundation Freedom Station in San Diego.  

However, when non-profit leaders told Alaska not every active-duty service member they help are able to fly because of medical conditions or issues, like Bjyrd, we knew we had to bring the holidays to them instead. That’s when Alaska orchestrated Nysted’s travel plans behind the scenes to make it a surprise—and all the more special. 

Being able to actually see her in person, and to give her a hug was so amazing. I am just so grateful to Alaska Airlines for this opportunity,” Nysted said. 

Two peas in a pod 

Bjyrd and Nysted grew up together. They were like sisters. When Bjyrd joined the Navy and was stationed in sunny San Diego, they kept in touch and planned to visit each other regularly.   

But life threw Bjyrd a curveball. 

Diagnosed with thyroid cancer in 2021, she confronted a barrage of treatments, surgeries and obstacles. Balancing the roles of mother, Navy hospital corpsman and cancer warrior, she took on the challenges with unwavering strength.  

But she allowed that stoicism to melt a bit when she saw her cousin in person. Having her “bestie” fly in to be with her for a few days was just what the doctor ordered.  

“She means the world to me,” Bjyrd said. 

Amanda Bjyrd (left) Navy Corpsman, and Heather Nysted 

The Gift of Travel 

Alaska’s “Gift of Travel” started as a grass roots effort to give back to those who deserve the magic of travel, but can’t because of personal, financial or other obstacles. 

“Our Gift of Travel ensures that these seriously ill and injured active-duty service members won’t spend the holidays alone,” said David Tucker, MD of public affairs in California. “Service members like Amanda make incredible personal sacrifices for us all. Being able to provide her a little bit of care and comfort is what our airline is all about.” 

Alaska is also giving the “Gift of Travel” to two dozen other veterans, who are supported by the Warrior Freedom Foundation, with roundtrip flights from San Diego to their hometowns or city of their choice for the holidays. Alaska’s own Military, Veterans & Allies (MVA) BRG group is also supporting the non-profit’s cause with a $2,500 donation.  

“When Amanda and Heather reunited, it was apparent just how meaningful Alaska’s Gift of Travel is for active service members and their families,” said Mia, an talent acquisition partner at Alaska and member of Alaska’s Military BRG. “We all cried, a lot.”

Planting our heart in California 

Alaska Airlines has continued to grow our California presence in 2023 with four new route announcements from San Diego, solidifying our position as the airline with the most nonstop destinations from the market.  In all of California, we’ll have launched nine new routes by the end of this year and added frequency to more than 30 more.  As we continue to grow our presence across the state, partnerships like this one with the Warrior Foundation Freedom Station show how much we care. 

Alaska Airlines launches nonstops between Seattle/Everett-Honolulu and Portland-Miami 

We’re taking our guests to popular vacation getaways: Seattle area’s second airport now connected to Hawaii; Miami becomes fourth Florida city with nonstops from Portland 

Alaska Airlines welcomed guests today seeking warm temperatures and sunny skies on our new nonstop flights between Seattle/Everett-Honolulu and Portland-Miami. The daily, year-round flights are available for purchase at

“Travel demand to leisure destinations to relax and recharge remains strong, especially to sun and fun locations as cooler weather settles in,” said Kirsten Amrine, vice president of revenue management and network planning for Alaska Airlines. “Our new nonstop between Seattle/Everett and Honolulu is our first regularly scheduled service connecting Paine Field to Hawaii. And our new coast-to-coast route between Portland and Miami links two destinations that were the largest underserved cities for each airport.” 

For a growing number of our guests, Seattle/Everett – home to Paine Field Snohomish County Airport – is a more convenient option with a smaller terminal and an upscale lounge atmosphere. It’s located about 25 miles north of downtown Seattle. We launched commercial service there in March 2019 when the new facility opened.     

For those traveling between Honolulu and Washington State, flying into Seattle/Everett is a less congested option and offers a different way to access the greater Seattle area,” said Daniel Chun, director of sales, community and public relations in Hawaii for Alaska Airlines. “With this new flight, we’ll fly a combined six nonstops a day to the two Seattle area airports from Oahu, providing our leisure and business travelers with a variety of flight times that work best for them.” 

We now fly from eight West Coast gateways to Hawaii: Anchorage, Seattle/Everett, Seattle, Portland, San Francisco, San Jose, Los Angeles and San Diego. From these airports, we serve Oahu, Maui, Kauai and the Island of Hawaii with an average of 30 nonstop, peak-daily flights. 

In Portland, we’ve been the largest carrier for more than 20 years. With our new service to Miami, we currently fly to 52 nonstop destinations from the Rose City. Miami is the fourth Florida city we serve nonstop from Portland joining Fort Lauderdale, Orlando and Tampa. We also fly nonstop to Miami from Seattle.  

Alaska is first airline to offer Tap to Pay on iPhone – giving guests more choice for how to pay

Whether you’re on your way to a celebratory vacation or coming home after a long business trip, that inflight beverage always hits the spot. Coming soon to your next flight, you can pay for your alcoholic beverage or snack pack with just a simple tap from your iPhone or Apple Watch to pay with Apple Pay, other digital wallet, or contactless credit or debit card – no more swiping!

Our flight attendants use iPhones onboard the aircraft to make sure you’re seated correctly, deliver your pre-ordered meal, offer you an elite chocolate and take snack and alcohol orders. Because of new technology from Apple and our partnership with Stripe, a financial infrastructure platform for businesses, we can now use those iPhones accept your contactless payment method of choice.

“We’re constantly innovating to give our guests the most seamless and caring experience possible,” said Charu Jain, senior vice president of innovation and merchandising. “We’re proud to partner with Stripe to be the first airline to bring Apple’s Tap to Pay on iPhone technology to flight.”

How does it work?

When it’s time to pay for your beverage or snack pack, simply hold your iPhone or Apple Watch to pay with Apple Pay, your contactless credit or debit card, or other digital wallet near the flight attendant’s iPhone. The payment will be securely completed via NFC technology.

Voila! It’s that easy.

Tap to Pay on iPhone is rolling out on select flights and will be available across our fleet in the next few months.

Pre-order your meals before you board!

We’re constantly bringing new and interesting meals onboard our flights. You can catch the latest menu here. All meals onboard our flights must be preordered at least 20 hours before your flight.

Here’s how you pre-order on the Alaska Airlines app:

  1. Log in and locate your upcoming trip from app home screen.
  2. Under flight info, locate “food pre-order”
  3. Make your pre-order selection and follow steps to store your credit card information for an easy, touch-free transaction on board.

Between pre-ordering your meal and tapping to pay for your cocktail, we’re making it as easy as ever to enjoy your flight. This is just another way we are innovating to bring our guests the most seamless experience possible – from our airport lobbies to the aisles of our aircraft.

Alaska Airlines celebrates 35 years of connecting guests with Mexico 

We’re proud to be the #1 U.S. carrier from the west coast to Mexico with the most nonstop flights and destinations to Mexico. And, today, marks the 35th anniversary of our first flight ever to Mexico!  

On that historic Tuesday in 1988, Alaska became an international airline when we began nonstop service between San Francisco and Mazatlán. We then began service from San Francisco to Puerto Vallarta the following day. 

Today, we serve 8 incredible cities in Mexico, each offering a unique blend of history, culture, natural beauty, and entertainment, including Cancun, Guadalajara, Ixtapa/Zihuatanejo, Los Cabos, Loreto, Manzanillo, Mazatlán and Puerto Vallarta.  

From November 14-16, travelers can score flights to several popular tourist destinations across Mexico including, Puerto Vallarta, Los Cabos, Loreto, Cancun and Zihuatanejo, for as little as $99 one way. More details on this special sale can be found here.

Cancun (CUN) 

  • Enjoy the stunning beaches and crystal-clear waters. 
  • Explore the Mayan ruins of Tulum and Chichen Itza. 
  • Experience vibrant nightlife in the Hotel Zone. 
  • Go snorkeling or diving in the nearby cenotes and coral reefs. 

Guadalajara (GDL) 

In Guadalajara, Mexico’s second-largest city, explore the rich cultural heritage by visiting historic landmarks like the Cathedral and the Instituto Cultural Cabañas, savor traditional cuisine including birria and tequila, enjoy mariachi music, and stroll through the vibrant Tlaquepaque district for artisan crafts and local art. 

Tips from Lezly, Alaska customer service agent trainer in GDL:

Guadalajara is the origin of most of the Mexican traditions for what our country is known for! The mariachi, the charros, the tequila is all from here. If you visit us, walking downtown should be on your list— there are beautiful buildings with so much history you would really love.  
Don’t miss the food restaurants like los chilaquiles, casa bariachi or La chata, are very good options. Finally, if you have time to visit Tlaquepaque, Tequila and Chapala Lake these towns around the city will fascinate you.

Lezly, Alaska customer service agent trainer in GDL
Downtown Guadalajara (photo from Lezly) 

Ixtapa/Zihuatanejo (ZIH) 

Revel in two distinct experiences — enjoy resort-style beaches and watersports in Ixtapa, and savor a laid-back atmosphere, local culture, fresh seafood and vibrant markets in the charming fishing town of Zihuatanejo. 

Los Cabos (SJD) 

In Los Cabos, savor the stunning beaches, partake in water activities like snorkeling, whale-watching and sportfishing. Also, explore the iconic Arch of Cabo San Lucas and experience the vibrant nightlife or the laid-back luxury of San José del Cabo’s historic district. 

Loreto (LTO) 

Venture the quaint historic town, visit the Mission of Our Lady of Loreto, discover marine life while snorkeling or kayaking in the Sea of Cortez, and hike in the stunning Sierra de la Giganta mountains for breathtaking vistas and nature encounters. 

Manzanillo (ZLO)

A picturesque coastal gem on Mexico’s Pacific shore, Manzanillo welcomes visitors with endless activities. Start your adventure by basking on pristine beaches, including Playa Miramar and Playa La Audiencia, where you can soak up the sun, swim, and engage in water sports.  

For a cultural touch, explore the colorful downtown area and visit the iconic Our Lady of Guadalupe Church. Don’t miss the scenic Malecon, offering seaside promenades and a vibrant atmosphere with eateries and shops. If you’re a nature enthusiast, head to the nearby eco-park, El Salto, for hiking and bird-watching in lush surroundings. Manzanillo is renowned for its sportfishing, and you can embark on deep-sea fishing excursions to reel in impressive catches. The city’s seafood is legendary, so savor the freshest catches at local restaurants. Whether you’re seeking relaxation or adventure, Manzanillo offers a delightful array of experiences along its sun-kissed shores. 

Mazatlán (MZT)

One of the more exciting tourist attractions, Mazatlan cliff divers often jump several times a day from a 45-foot cliff known as the Pearl of The Pacific.
  • Explore the enchanting Historic Center, with its colonial architecture and iconic Angela Peralta Theater.  
  • Don’t miss the picturesque Plazuela Machado, a hub for dining and cultural activities.  
  • The El Faro Lighthouse provides panoramic views, while the Malecon invites leisurely strolls along the oceanfront.  
  • Explore the Golden Zone for lively nightlife, exceptional seafood, and shopping.  
  • Adventure seekers can take panga tours to nearby islands or enjoy a tranquil day trip to Stone Island. 

The Plazuela Machado is one of the oldest in the City of Mazatlan; historical records tell us that it was built in 1837 under the auspices of a rich merchant in silver, fabrics and pearls, Don Juan Nepomuceno Machado.  
Originally an esplanade was built for La Plazuela, which was surrounded by 36 majestic stone benches and leafy orange trees, the reason for the latter, so this place was known for a long time as the ‘Paseo de los Naranjos.’ 
La Plazuela Machado is one of the venues of the Carnival festivities, since year after year a gastronomic exhibition is held in this place, in which the best and most representative restaurants in the town participate. 

– Luis, Alaska customer service agent in MZT 

Puerto Vallarta (PVR) 

  • Relax on beautiful beaches and enjoy water sports. 
  • Stroll along the Malecon boardwalk. 
  • Take a boat tour to the Marietas Islands or Los Arcos. 
  • Experience the vibrant nightlife in the Romantic Zone. 

You must visit Marietas Island, you can only get there swimming. It’s a great experience. Rhythms of the Night is at the top of the list “must do in PVR” this is a cruise, dinner, and a show like no other.   

– Karen, an Alaska customer service agent in PVR  

Alaska Airlines is rolling out new global award redemptions

With focus on simplicity, value and availability, Mileage Plan members will have new options to choose from across our 24 partner airlines; award redemptions to start at 4,500 miles each way  

Alaska Airlines Mileage Plan miles have long offered outsized value for our members who work hard to earn and save their miles. That’s why we’re making it even easier and more rewarding to go global with our Mileage Plan program with upfront information that’s clearer and more user-friendly. We’re also expanding award availability so our members can find more award space when they want to travel.  

We now have a more straightforward set of award charts for all our oneworld and partner airlines that will be effective in March 2024. The new charts are divided into three regions: the Americas; Europe, Middle East and Africa; and Asia-Pacific. They provide clearly defined ‘starting from’ redemption rates that vary depending on the distance being flown*. 

With the new distance-based structure, 60% of partner nonstop routes in economy class and 64% of routes in business class will start at a lower price point. The streamlined information gives a better idea of how many miles are needed to fly to and within regions of the world with short-haul awards starting as low as 4,500 miles each way (down from 7,500). Many shorter-distance flights within continents will start at up to half the current price.     

We’re also expanding access to premium economy awards with more partners than ever before, including American Airlines and Japan Airlines, at award levels starting just 30% higher than economy*.  Awards start at only 6,000 miles one-way in premium economy (down from 12,500) and business class is available from 9,000 miles each way (down from 20,000).  

All our partner redemption pricing will be one-way so our guests can mix and match which airlines they’re flying, say British Airways on an outbound flight from Seattle to London and then Finnair from Helsinki to Seattle for the return.  

Mileage Plan has long been known for offering great value on global redemptions with access to some of the most aspirational premium products and destinations,” said Brett Catlin, vice president of loyalty, alliances and sales at Alaska Airlines. “We’re excited to provide a more straightforward award proposition while doubling down on the opportunities our guests will have to find amazing values.”  

Alaska has consistently offered some of the best global award redemptions in the industry. Our March 2024 enhancements will provide our guests with more options and even more value: 

• We’re creating additional itineraries when combining Alaska flights with partner flights, providing more availability when connecting to global partner destinations.  

• We’ll open access to increased award inventory on 10% of partner routes covering more than 370 global destinations. This gives members the flexibility to use additional miles to fly when they want in the cabin they want. 

• We’re adding new awards between and within regions outside of North America, such as Madrid to London, Paris to Sydney, or Tokyo to Singapore. 

• We’re reducing the miles required to some of our most sought-after global destinations.  For example, award pricing to London and Tokyo will be reduced by 15% on average when traveling nonstop from the West Coast.  

• Beginning in 2024, we’ll offer regular global partner award sales with quarterly, limited-time promotions featuring special pricing of up to 50% off specific partners, routes or destinations.   

• We’ll continue to offer one of the most generous stopover policies on award tickets in the industry. Stopovers allow for a free stop in a partner’s hub on the way to a final destination, squeezing in two trips for the price of one. Many other carriers allow no stopovers at all or only one stopover on roundtrip itineraries. 

We’re committed to continuing to develop new ways of adding flexibility for our Mileage Plan members. In the future, members will be able to redeem award tickets with a combination of miles and money that will give them more control. We’ll also offer mileage redemption when combining two partner airlines in a single itinerary on a one-way trip. Plus, we’ll further enhance the value of Mileage Plan miles by introducing the ability to redeem miles on car rentals.  

*For partner-only nonstop itineraries. Pricing may vary on partner awards that include connecting segments on Alaska. 

Lonewolf and Indiana: From Air Force buddies to Alaska pilots

When a guest posted that her Alaska Airlines pilots had flown together in the Air Force, we had to look into it. After some digging, we found that, indeed, First Officer Lloyd and Captain David served in the U.S. Air Force in the ’90s and today often coordinate their schedules to fly together.  

It’s a friendship that started while hunkered in a tent eating MREs (Meal, Ready-to-Eat or prepacked grub) over 25 years ago. They were two different guys from vastly different parts of the country, but united in a passion and dedication to serve their country. 

Lloyd grew up in Maine and got the bug to fly soon after graduating from college as part of Air Force ROTC. After pilot training, he moved onto being an instructor on the T-37 and then flew the C-141 Starlifter and the C-17 Globemaster. He also did an exchange for four years as an instructor pilot on the T-34C for the Navy.  

It was while flying the C-141 at an exercise at McChord Air Force Base (known today as Joint Base Lewis-McChord) in Tacoma, Washington that he met David, a farm kid from Indiana. 

David grew up with his neck craned to the sky watching military jets fly routes over his family’s small farm. He pursued an aeronautical engineering degree and landed a job at Boeing, where he soon decided he’d much rather fly the airplanes than analyze them. So, he applied to the Air Force and, after training, flew the C-141 out of McChord and then the C-12J (a Beech 1900C twin turbo prop) on a tour in South Korea. 

It was at McChord that he ended up seated next to Lloyd as his instructor on a training flight. “We needed to block four hours, so instead of just beating up the pattern at McChord we flew the aircraft up to British Columbia. It was a beautiful flight day, and a memorable one flying over Vancouver Island.” 

The two aviators ended the day and went their separate ways.  

“We didn’t figure we’d see each other again, so we said our goodbyes,” Lloyd said.  

But fate had other plans.  

Three months later, Lloyd and David found themselves once again randomly assigned together for a training exercise.  

“We spent three days living in a tent eating MREs,” Lloyd said. “It was during this time that we found we had a lot in common.” 

They flew together more over the years and stayed in touch, sharing a love for the outdoors, hunting, fishing, motorcycles and cars. David retired in 1999, joined the Air Force Reserve and soon after was hired at Alaska.  

Lloyd stayed in the service as an instructor and did a stint “flying a desk” as he says, in Korea.  But it wasn’t long after he announced that he was planning to hang up his military flight suit that he got a call from his old friend. It went something like, ‘hey let’s get the band back together.’ Lloyd applied at Alaska and joined the airline in 2012. 

Today, the Alaska captain/check airman and first officer often bid their trips together, savoring the time to reconnect and catch up.  

“We enjoy flying together so much that I tell passengers if they have half as much fun as Lloyd and I will be having flying them, that they’re going to have a great time,” David said. 

David likes to rib Lloyd about whether he plans to execute a Navy or an Air Force landing on any particular day, as he taught for both branches of the service. (Ask any Navy or Air Force pilot if there’s a difference and you’ll get an earful.) 

Guests on their flights get a kick out of hearing their story, oftentimes commenting to each other or stopping at the flight deck as they deplane, thanking them for their service.  

Radio Host Carla Marie’s post. A frequent flyer on Alaska, said she got “chills/tears” when she heard their story.  

The serendipity of it all is not lost on the two.

It really is a great experience to have this long history together and share our joy of flying for Alaska Airlines,” David said. “When we are at 35,000 feet and enjoying the amazing view, we still sometimes look at each other and find it hard to believe we have such a fantastic job and are able to do it together.”  

Rose City meets Music City. Alaska Airlines adds new Portland-Nashville nonstop

Alaska Airlines is doing it again – we’re adding another nonstop from the Pacific Northwest to a much sought-after destination in the heart of Tennessee: Nashville.

We continue to grow in Portland with a new route that’ll connect the Rose City with Music City – a counterpart that also loves great food, dynamic music and a vibrant culture. Our daily, year-round flights start on March 14, 2024. Tickets are available for purchase now at

We’ll be the only airline with nonstop service between Portland and Nashville with a convenient mid-morning departure from Portland and a late afternoon departure from Nashville, which will become our 53rd nonstop destination from Portland next year. Alaska has been the largest carrier in Portland for more than 20 years. We now serve more destinations nonstop from Portland outside of the Pacific Northwest (Washington, Oregon and Idaho) than we did in 2019.  

We’re always focused on better connecting the Pacific Northwest with new nonstops in our network,” said Kirsten Amrine, vice president of revenue management and network planning for Alaska Airlines. “We know there’s a strong desire by our guests for an easier way to travel between Portland and Nashville. Our new flight will link a pair of exciting regions that both have wide-ranging, festive entertainment and sports scenes as well as growing business centers.” 

Route Departs Arrives Frequency Aircraft 
Portland – Nashville 9:00 a.m. 3:20 p.m. Daily 737 
Nashville – Portland 4:25 p.m. 7:35 p.m. Daily 737 
All times local 

We’ve been working on adding even more flight options in Portland. On Nov. 17, we’ll begin our new nonstop service to Miami.

Seasonal flights between Portland and Redmond/Bend resume on Nov. 23. Flights to Vancouver, B.C. from Portland resumed this past June.