Hawaiian Airlines Welcomes Back Boston and New York Travelers Looking for Winter Getaway
HONOLULU – Hawaiian Airlines, Hawai‘i’s hometown carrier, will reinstate its long-awaited East Coast flying in December with twice-weekly nonstop service between Honolulu’s Daniel K. Inouye International Airport (HNL) and Boston Logan International…
From a plane to a helicopter employee Terri goes above & beyond the mountains to help an Alaska guest
Last year, Customer Service Agent Terri arranged for a helicopter to deliver a delayed bag to a guest who had arrived in Anchorage from the East Coast on his way to a remote area outside Talkeetna, Alaska. See if it got there.
Mandy praises flight attendants, says “they are my true heroes in this pandemic”
Employee Mandy aims to make the guest experience the best it can be while giving credit to our flight attendants for stepping up to the task at hand and willing to adjust to everything that keeps coming their way as we navigate COVID-19.
Alaska Airlines is offering a handy way to be germ-free plus other relaxing remedies on board as part of Next-Level Care
Starting Aug. 21, EO’s alcohol-based, relaxing French lavender-scented sanitizing wipes will be available and much more to bring guests peace of mind while traveling.
Hawaiian Airlines to Suspend ‘Ohana by Hawaiian Service
HONOLULU – Hawaiian Airlines today announced it will temporarily suspend ‘Ohana by Hawaiian passenger and cargo services effective Nov. 1 as it continues to confront economic challenges of low travel demand caused by the COVID-19 pandemic and quarantine restrictions.
Top golf destinations, perks & travel essentials if you fly Alaska Airlines
Golfers who are ready to travel can get their daily dose of iron this fall with Alaska Airlines’ low fares to some of the country’s premier golf destinations.
Hawaiian Airlines Expands Pre-Travel COVID-19 Testing Options with Convenient At-home Service
HONOLULU – Hawaiian Airlines today began offering travelers visiting or returning to the Hawaiian Islands from the U.S. mainland a pre-travel COVID-19 test they can take from the comfort of their home to qualify to be exempt from the state of Hawai‘i…
Hawaiian Airlines Increasing Flights in Preparation for Pre-Travel Testing Program
HONOLULU – Hawaiian Airlines, Hawai‘i’s hometown carrier, is bringing back more flights and routes between the U.S. mainland and Hawai‘i to welcome guests who will have the option to bypass the state of Hawai‘i quarantine with a pre-travel negative…
Kathy does everything she can so guests know they’re in good hands
“We have these wonderful people who get on an airplane, and they are trusting that we are doing what we’re supposed to do, and our job is to make sure that we do everything we’re supposed to do, every day,” says Reissig, a Boise-based Customer Services Supervisor who has been with the airline for nearly 35 years.
Hawaiian Airlines to Offer Guests Drive-Through Pre-Travel COVID-19 Tests
Dedicated network of testing laboratories created exclusively for Hawaiian Airlines guests
Taking the call: Reservations Agent Kevin admits ‘We all need help sometimes’
Kevin found a perfect fit at Alaska with his love for talking with people and offering assistance. “I had the gift of gab and the heart to help,” he says.
Rain or shine you can rely on Spokane Passenger Service Agent Marsha
Recognized as the heartbeat of the Spokane Station, Marsha is a shining example of our core values: own safety, do the right thing, be kindhearted, deliver performance and be remarkable.