Filling the sky with happiness: Customer Service Legend, Captain Kurt Olson
When a guest’s Starbucks latte spilled because another guest accidentally bumped her as she was boarding a flight from Portland, Oregon, Captain Kurt Olson went into the terminal and bought a replacement with his own money. His kind spirit and nearly 20 years of service has led him to be named a “Customer Service Legend” at Alaska Airlines this year.
Hawaiian Airlines Launches Main Cabin Basic Fares in Select North American Markets
HONOLULU – Hawaiian Airlines today began sales of Main Cabin Basic fares in select North American markets, offering guests a new option to book the carrier’s lowest fares while still enjoying authentic Hawaiian hospitality.
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Hawaiian’s Main Cabin…
Teenage Eco-Ambassadors Clean Up Plastic Trash from Hawaii’s Shoreline
For Immediate Release: September 20, 2019
HTA Release (19-21)
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Teenage Eco-Ambassadors Clean Up Plastic Trash from Hawaii’s Shoreline
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Island of Hawaii – Hawaii is known for…
Hawaiian Airlines Adjusts Brisbane-Honolulu Departures for Improved U.S. Mainland Connections
SYDNEY – Effective 8 January 2020, Hawaiian Airlines departures from Brisbane International Airport (BNE) to Honolulu’s Daniel K. Inouye International Airport (HNL) will be retimed to improve connections for guests flying from Brisbane to the airline’s…
Hawaiian Airlines Reports August 2019 Traffic Statistics
HONOLULU, Sept. 9, 2019 /PRNewswire/ — Hawaiian Airlines, Inc., a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA) (“Hawaiian”), today announced its system-wide traffic statistics for the month ended August 31, 2019.
Customer Service Legend Judy Hatten: “We can help by listening”
Customer Service Agent Judy Hatten is celebrated by frequent-flyers in Burbank and co-workers alike. Hatten, who has worked for Alaska Airlines for 32 years, is a 2019 Customer Service Legend.
Mystery solved: Why some of our aircraft have a windowless window seat
Every aircraft in Alaska’s Boeing fleet has a seat or two, on the left side forward of the wing, with either partial access to a window or no window at all. Here’s why.
Customer Service Legend Ron Wallin: “He leads by example”
Ramp Service Agent Ron Wallin was named one of Alaska Airlines’ Legends of Customer Service for 2019 – but his co-workers say he achieved legendary status long ago, for his watchful commitment to safety on the job and willingness to lend a hand.
Hawaiian Airlines and Amadeus celebrate first flights with new software to improve operational efficiency
Amadeus and Hawaiian Airlines celebrated this week the first flights departing from the carrier’s Honolulu hub with new technology to improve operational productivity, maximize aircraft carrying capacity and reduce fuel burn and carbon emissions.
This…
Hawaiian Airlines Is An Economic Driver of Hawai‘i
HONOLULU – Hawaiian Airlines generated the equivalent of $9.3 billion in economic benefit for the state of Hawai‘i and supported more than 60,000 jobs in 2018, according to an independent report conducted in recognition of the airline’s 90th year of…
It’s happening! Flights between Everett’s Paine Field and Spokane now on sale
When it comes to adding new destinations from Paine Field, we heard your love for the Lilac City loud and clear. So, Snohomish County – say hello to Spokane! We’re excited to launch daily, nonstop jet service between Paine Field in Everett and Spokane in Eastern Washington starting Nov. 4 – just in time for holiday travel.
Leading the airline industry with 50% women on our board
At Alaska, gender diversity starts at the top and extends beyond the boardroom.
Keep up with Alaska
