A reason to ‘like’ Facebook
Share
Though some heroes come brandishing a sword or a super power, one Alaska Airlines customer comes equipped with miles and the power of social media.
When Cecily Craighill missed her flight from Atlanta to Eugene, Oregon, on a different airline, James “JJ” Durant, an Alaska Airlines MVP Gold 75K, came to her rescue on Facebook.
Craighill, director of alumni relations at Emory University Law School in Atlanta, was traveling to Eugene for a friend’s wedding. Due to a series of personal delays, she missed her flight by two minutes. Upset and not sure what to do, Craighill posted the following status on her Facebook account: