Customer Service Legend Judy Hatten: “We can help by listening”
Customer Service Agent Judy Hatten is celebrated by frequent-flyers in Burbank and co-workers alike. Hatten, who has worked for Alaska Airlines for 32 years, is a 2019 Customer Service Legend.
Mystery solved: Why some of our aircraft have a windowless window seat
Every aircraft in Alaska’s Boeing fleet has a seat or two, on the left side forward of the wing, with either partial access to a window or no window at all. Here’s why.
Customer Service Legend Ron Wallin: “He leads by example”
Ramp Service Agent Ron Wallin was named one of Alaska Airlines’ Legends of Customer Service for 2019 – but his co-workers say he achieved legendary status long ago, for his watchful commitment to safety on the job and willingness to lend a hand.
Hawaiian Airlines and Amadeus celebrate first flights with new software to improve operational efficiency
Amadeus and Hawaiian Airlines celebrated this week the first flights departing from the carrier’s Honolulu hub with new technology to improve operational productivity, maximize aircraft carrying capacity and reduce fuel burn and carbon emissions.
This…
Hawaiian Airlines Is An Economic Driver of Hawai‘i
HONOLULU – Hawaiian Airlines generated the equivalent of $9.3 billion in economic benefit for the state of Hawai‘i and supported more than 60,000 jobs in 2018, according to an independent report conducted in recognition of the airline’s 90th year of…
It’s happening! Flights between Everett’s Paine Field and Spokane now on sale
When it comes to adding new destinations from Paine Field, we heard your love for the Lilac City loud and clear. So, Snohomish County – say hello to Spokane! We’re excited to launch daily, nonstop jet service between Paine Field in Everett and Spokane in Eastern Washington starting Nov. 4 – just in time for holiday travel.
Leading the airline industry with 50% women on our board
At Alaska, gender diversity starts at the top and extends beyond the boardroom.
Hawaiian Airlines to Launch New Maui-Las Vegas Flights in December
HONOLULU – Maui residents visiting Hawai‘i’s adopted “ninth island” will be able to fly straight to the popular Nevada destination when Hawaiian Airlines inaugurates its newest narrow-body Airbus A321neo aircraft route later this year. The airline…
Hawaiian Airlines Awarded New Haneda-Honolulu Route
HONOLULU – Hawaiian Airlines today announced plans to increase service between Tokyo and Honolulu in the summer of 2020, after receiving final U.S. Department of Transportation approval to operate one additional daily nonstop flight between Haneda…
Hawaiian Airlines Appoints Robin Kobayashi as Interim Senior Vice President of Human Resources
HONOLULU – Hawaiian Airlines today announced the appointment of Robin Kobayashi as interim senior vice president of human resources. In her new role, Kobayashi leads Hawaiian’s employment strategy, recruitment efforts, and the administration of benefits, recognition programs, talent management and labor relations for the airline’s 7,300 employee workforce.
Hawaiian Airlines Hiring in Kahului, Līhu‘e and Kona
HONOLULU – Hawaiian Airlines is recruiting for guest service, cargo and ramp agent positions at Kahului Airport, Līhu‘e Airport and Kona International Airport.
Hawaiian Holdings Reports 2019 Second Quarter Financial Results
Hawaiian Holdings, Inc., parent company of Hawaiian Airlines, Inc., today reported its financial results for the second quarter of 2019.
Second Quarter 2019 – Key Financial…