Feel-good Friday: After guest lost her purse, Alaska ‘restored my faith in humanity’
Lauren Whiteside of Anchorage, Alaska was recently flying on Alaska Airlines on her way to Austin, Texas, when she experienced utter panic. She’d lost her purse with all her valuables inside. The saga started when she arrived in Seattle after taking a red-eye from Anchorage and had only 25 minutes to get on a flight…
Feel-good Friday: Reuniting a girl with her stuffed dog takes a village of caring employees
In a child’s world, losing a toy is upsetting. But for a 4-year-old girl named Rougen from Coos Bay, Oregon, the polka-dotted, stuffed dog named Bubba left behind on her flight was more than just a toy. It was a memory of her brother.
Teamwork at 35,000 ft. helps dad with child in ICU
Finding out your child is in the hospital is terrifying, especially if you get the news while you’re in the air, aboard a flight headed in the opposite direction. Jason Carlton, a resident of De Queen, Arkansas, was flying on Feb. 20 with two friends from Dallas to a ministry conference in Seattle. Prior to…
Heroes in the aisles: Flight attendant meets girl she saved 25 years ago
Twenty-five years ago, Alaska Airlines Flight Attendant Elizabeth Kiteley was on a layover at a hotel in Boise, Idaho when she heard screaming and ran out into the hallway. There, she found a woman with a baby that had stopped breathing. Kiteley’s training immediately kicked in and she began giving CPR, breathing for the infant…
Love at 35,000 feet: A connection formed on an Alaska Airlines flight forms a lifelong bond
Justin Owens knew he had found the girl of his dreams when he first spotted Lauren Scranton lugging her carryon down the aisle of an Alaska Airlines Boeing 737 on a flight from Palm Springs to Portland 13 years ago. Owens, 15 at the time, had taken out his full CD folder and was getting…