Care

Flying a hero: When “Gramps” needed one final ride, his family reached out to this Alaska Airlines pilot 

On Saturday, Alaska’s Fallen Soldier Cart team held a special ceremony for the final flight of Naval Chief Petty Officer Richard Clyde Higgins. His remains were flown on our Honoring Those Who Serve aircraft from Portland to his final resting place in Southern California, where he will be buried beside his wife. His family, our guests and employees witnessed the emotional and honorable journey for the fallen hero. Higgins, one of the last Pearl Harbor survivors, was 102.

Meet some of our legendary employees

Our people set us apart. This Customer Service Appreciation Week, we want to thank all of our remarkable employees for everything they do and for the tremendous care they show our guests, communities and each other every single day. Whether you’re planning, landing, taking off or touching down, we are grateful for you — every mile of the way.