Advocates for accessibility: The Alaska employees who make flying better for everyone
Legions of employees channel their experiences helping loved ones with disabilities – or navigating the workplace with their own – into events and education that improve the air travel experience for all.
Filling the sky with happiness: Customer Service Legend, Captain Kurt Olson
When a guest’s Starbucks latte spilled because another guest accidentally bumped her as she was boarding a flight from Portland, Oregon, Captain Kurt Olson went into the terminal and bought a replacement with his own money. His kind spirit and nearly 20 years of service has led him to be named a “Customer Service Legend” at Alaska Airlines this year.
Customer Service Legend Judy Hatten: “We can help by listening”
Customer Service Agent Judy Hatten is celebrated by frequent-flyers in Burbank and co-workers alike. Hatten, who has worked for Alaska Airlines for 32 years, is a 2019 Customer Service Legend.
Mystery solved: Why some of our aircraft have a windowless window seat
Every aircraft in Alaska’s Boeing fleet has a seat or two, on the left side forward of the wing, with either partial access to a window or no window at all. Here’s why.
Customer Service Legend Ron Wallin: “He leads by example”
Ramp Service Agent Ron Wallin was named one of Alaska Airlines’ Legends of Customer Service for 2019 – but his co-workers say he achieved legendary status long ago, for his watchful commitment to safety on the job and willingness to lend a hand.
It’s happening! Flights between Everett’s Paine Field and Spokane now on sale
When it comes to adding new destinations from Paine Field, we heard your love for the Lilac City loud and clear. So, Snohomish County – say hello to Spokane! We’re excited to launch daily, nonstop jet service between Paine Field in Everett and Spokane in Eastern Washington starting Nov. 4 – just in time for holiday travel.
Leading the airline industry with 50% women on our board
At Alaska, gender diversity starts at the top and extends beyond the boardroom.
Weekend Wanderer: Seattle to Nashville
Emily Thomas is an outdoor explorer with roots in both Seattle and San Diego, who loves creating stories through her adventures. She just returned from an Instagram takeover in Nashville as part of Alaska’s Weekend Wanderer series. For more Weekend Wanderer posts, make sure you’re following Alaska Airlines on Instagram. By Emily Thomas, Seattle, Washington…
TRAVEL ALERT: Hurricane Patricia and Puerto Vallarta
Updated 9:40 a.m., Oct. 24, 2015 Alaska Airlines resumes flights out of Puerto Vallarta Alaska Airlines will fly all five of its scheduled flights today out of Puerto Vallarta. The airport in Puerto Vallarta is open and operational Saturday morning after Hurricane Patricia made landfall Friday night. Alaska plans to fly five planes down to…
Introducing Alaska Beyond
By Halle Hutchison, Managing Director of Brand Marketing I am proud and excited to introduce our new, improved Alaska flight experience: Alaska Beyond. We share our customers’ love of discovery, and with every flight you take we are thrilled to bring you our latest finds, from indie hit movies direct to your own tablet, laptop…
2014: Alaska Airlines supports Los Cabos relief efforts with Red Cross donation
Alaska Airlines has donated $20,000 to the Mexican Red Cross to support relief efforts in Los Cabos, which was devastated last week by Hurricane Odile. “Alaska is proud to support the humanitarian efforts in Los Cabos with a donation to the Mexican Red Cross,” said Shaunta Hyde, Alaska Airlines’ managing director of community relations. “We…
2014: Alaska Airlines to resume Los Cabos flying Oct. 8
Alaska Airlines will resume flying one daily roundtrip flight from Los Angeles to Los Cabos starting Oct. 8 following the recent announcement that Los Cabos International Airport will reopen. Tickets are now available for purchase at https://www.alaskaair.com/.
Keep up with Alaska
