Kathy does everything she can so guests know they’re in good hands
“We have these wonderful people who get on an airplane, and they are trusting that we are doing what we’re supposed to do, and our job is to make sure that we do everything we’re supposed to do, every day,” says Reissig, a Boise-based Customer Services Supervisor who has been with the airline for nearly 35 years.
Taking the call: Reservations Agent Kevin admits ‘We all need help sometimes’
Kevin found a perfect fit at Alaska with his love for talking with people and offering assistance. “I had the gift of gab and the heart to help,” he says.
Rain or shine you can rely on Spokane Passenger Service Agent Marsha
Recognized as the heartbeat of the Spokane Station, Marsha is a shining example of our core values: own safety, do the right thing, be kindhearted, deliver performance and be remarkable.
Coronavirus Information: Actions we’re taking to keep guests & employees safe
Get the latest news & updates on our flexible travel options, video, FAQs and more.
Alaska employee Jim’s motto has always been “Everybody, stay safe and compliant”
When Jim Sundstedt runs a meeting, it always starts and ends on the themes of safety and compliance. His dedication to running a safe airline has led him to become a Legend of Customer Service.
Help those affected by devastating wildfires
Our thoughts go out to those affected by the wildfires sweeping through the West Coast. You can help support charities involved with relief efforts by donating miles to the Alaska Airlines Disaster Relief Pool.
Flight Attendant Brandy Likes leads with her heart & shows people the way with kindness
Likes’ is creating an airline people love by creating happy moments for new employees and guests onboard.
From one anxious flyer to another: Here’s how to travel during a pandemic
Leaving your house, let alone stepping foot onto an airplane right now might seem like a challenging task—but if someone as high-risk as myself can do it and come back healthy, we all can. Here’s my experience & tips.
Help those affected by Hurricane Laura
Our thoughts continue to be with those affected by Hurricane Laura. You can support those in need by donating miles to the Alaska Airlines Disaster Relief Pool to help support charities involved with disaster relief efforts.
Captain Robert Hunt praised for developing one of the world’s most successful airline-training programs
Captain Robert Hunt is known for being approachable, calm, patient and empathetic about the challenges of becoming an airline pilot.
Ground Support Leader Tim Jordan is always ready for a challenge
Last year, Tim Jordan’s boss sent him an email asking if he had ideas for motorizing the heavy boarding ramps for Horizon’s Embraer 175 aircraft, which required four people per ramp to manually move into place. “I emailed him right back with, ‘Challenge accepted.'”
Horizon Lead Technician Paul Skahill keeps planes flying on schedule
Paul is always eager to get the job done—safely, and as quickly as possible—which keeps our planes flying on-time and in great shape.
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