Hey Congress, let’s upgrade our skies
It’s September, kids are headed back to school and Congress is heading into session about to vote on an FAA bill to reform our nation’s air traffic system. You say, why does it matter to me? Here’s three reasons why Air Traffic Control (ATC) Reform will help today’s travelers and why Alaska Airlines is strongly…
A day in the life of an Alaska Airlines social care representative
Feature photo: Alaska Airlines’ social care team is based in Seattle and is responsible for monitoring Alaska’s social media channels and responding to customer service needs 24/7. Social media never sleeps, and neither does Alaska Airlines. Whether it’s assisting a guest with a mileage request or responding to inquiries about a storm on the East…
Local Wanderer: Wichita
Wichita dweller, Andrew Kemp, knows the best ins and outs of the city. With shots of local hot spots as well as some of his favorite destinations, he knows how to bring Kansas from life to our news feeds. He is being featured as part of Alaska’s Local Wanderer series. Follow Alaska Airlines on Instagram…
5 of the best views in New York City
There’s nowhere in the world quite like New York City. At once gritty and glamorous, its brash, busy streets filled with a mixture of people from all walks of life, give it a flavor like no other city you’ve been to. From the parks, to the markets, to the unlimited possibilities for art and culture,…
Now available: More elite benefits for Alaska flyers on Virgin America flights
Alaska Mileage Plan MVP, MVP Gold and Gold 75K members now receive enhanced elite benefits on Virgin America flights, putting Alaska flyers on par with its Elevate elite-level flyers. New benefits include complimentary access to preferred main cabin seating, complimentary Main Cabin Select upgrades and access to advance purchase First Class upgrades. Mileage Plan Gold…
Alaska offering support to hurricane victims
Alaska Airlines has donated $100,000 to the American Red Cross and offering additional support to relief organizations to assist in helping victims of Hurricane Harvey, a devastating storm that hit the Houston region Friday night and continues to batter the city with heavy rain and floods. Flights have been grounded at both Houston-area airports. So…
Threading the celestial needle: Catching the Great American Eclipse at 35,000 feet
There’s nothing Alaska Airlines pilots like more than a challenge. As a company that started out flying between remote airfields deep in the Alaskan “bush,” safely navigating where other airlines can’t is in Alaska’s blood. So, for Alaska, putting a flight in the path of the Great American Eclipse wasn’t really a question of if,…
Around the world in lounges
With Alaska Mileage Plan and Alaska Global Partners, you can earn miles to more than 900 destinations worldwide. But we wouldn’t just send our loyal guests globetrotting without a place to kick back and relax along the way, and an Alaska Lounge membership can provide exactly that. Together with our partners, Alaska Lounge members have…
Weekend Wanderer: San Francisco to Mexico City
As a San Francisco local, Instagrammer Nanette Wong, knows how to live the sweet life. From photos of decadent treat to her favorite coffee spots in town, Nanette’s mouth-watering content is the best part of anyone’s feed. She just returned from an Instagram takeover in Mexico City, Mexico as part of Alaska’s Weekend Wanderer series.…
Look like a local: 5 Alaska fashion must-haves
Alaskans have always had a “unique” sense of fashion – one that combines the practical with local flair. Alaskans may not be overly concerned with the usual frills, but ruining a fishing trip due to a lack of appropriate footwear is a sin that’s not easily forgiven in the Great Land. Far removed from fancy…
Share your spare: Captain and flight attendant return to work after kidney donation
Nothing can keep these two women down. An Alaska Airlines captain with a big heart and two great kidneys gave a flight attendant a new lease on life earlier this year, and now Captain Jodi Harskamp and Flight Attendant Jenny Stansel are back to work.
Improved communication between our pilots and ATC – without even talking
For decades, air traffic controllers have relied on a system that uses two-way radio to transmit instructions and route changes to planes waiting to take off. Pilots jot down these notes on paper, and then read the instructions back to the air traffic controllers. If there’s a misunderstanding, the process must be repeated until it’s…
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