Alaska Airlines Opens New Reservations Call Center in Phoenix
Alaska Airlines today opened a new reservations call center in south Phoenix, replacing the airline’s Tempe, Ariz., facility operated since 1989. Alaska invested $5 million to develop the…
Alaska Airlines Names New Leaders in Customer Service Division
Alaska Airlines today announced two leadership appointments in its customer service division. The airline named Ben Minicucci staff vice president of customer service — airports/operational…
Alaska Airlines Serving LAX Passengers Holding on Ground During Customs Computer Malfunction
A U.S. Customs and Border Protection computer malfunction affecting all international flights arriving after about 1:30 p.m. yesterday at Los Angeles International Airport (LAX) has prevented…
Alaska Air Group Reports July Traffic
Alaska Air Group, Inc. today reported July passenger traffic for its subsidiaries, Alaska Airlines (Alaska) and Horizon Air (Horizon). ALASKA AIRLINES Alaska’s July traffic increased 4.3 percent…
Alaska Airlines, Horizon Air Launch Fall Fare Sale
Alaska Airlines and Horizon Air have launched a fall fare sale, including one-way fares starting at $44 between popular West Coast destinations and starting at $69 for flights between Los Angeles…
Alaska Air Group Reports Second Quarter Results
Alaska Air Group, Inc. today reported second quarter net income of $46.1 million, or $1.13 per diluted share, compared to net income of $55.5 million, or $1.38 per diluted share, in the second…
Alaska Air Group Names Megan Lawrence Managing Director of Government, Community Relations
Alaska Air Group (AAG), the parent company of Alaska Airlines and Horizon Air, has named Megan Lawrence managing director of government and community relations. Lawrence has served as the…
Alaska Air Group to Hold Analyst, Media Teleconference to Discuss Second Quarter 2007 Financial Results
What: Alaska Air Group teleconference, including analyst and media Q&A sessions, to discuss second quarter 2007 financial results Who: Bill Ayer, chairman and chief executive officer, Alaska Air…
Alaska Airlines Introduces Credit, Debit Card Payment Option For Onboard Purchases
Alaska Airlines is introducing technology that gives customers the option to use credit and debit cards instead of cash for onboard purchases. The airline introduced point-of-sale devices this…
Alaska Air Group Reports June Traffic
Alaska Air Group, Inc. today reported June passenger traffic for its subsidiaries, Alaska Airlines (Alaska) and Horizon Air (Horizon). ALASKA AIRLINES Alaska’s June traffic increased 4.9 percent…
Alaska Air Group to Announce Financial Results
Alaska Air Group, Inc. , the parent company of Alaska Airlines, Inc. and Horizon Air Industries, Inc., will announce its second quarter 2007 financial results on Thursday, July 26, 2007. A…
Alaska Air Group Issues Statement Regarding Death of Chairman Emeritus Bruce Kennedy
Alaska Air Group, Inc., the parent company of Alaska Airlines and Horizon Air, issued the following statement about its former chairman, chief executive officer and director Bruce R. Kennedy, who…