A note to customers traveling with medical conditions

By Ray Prentice, director of customer advocacy, Alaska Airlines We wanted to reach out to you, our customers, to address a recent situation involving a customer whose travel was interrupted in Lihue, Hawaii.

Seattle hospital patient requests special meal from North Pole – Alaska delivers

As Phil Pope recovered from a stroke at a hospital near Seattle, the retired Alaska Airlines captain had a hankering for one particular thing: Chinese food from Pagoda Restaurant in North Pole, Alaska. That’s where he and wife Jackie Pope, an Alaska Airlines flight attendant, planned to celebrate their 25th wedding anniversary Feb. 11, near the rustic…

Students compete to find clean-tech solutions to environmental problems

By Ben Raker, Alaska Airlines Magazine, and Halley Knigge, Alaska Airlines A window that harnesses solar energy and sends electricity down its edge to feed the power grid; a hair dye with gold particles that limits the need for reapplications and reduces the chemicals sent down drains; road barriers that use old tires otherwise destined to…

News alert: Internet connectivity

Update 11:35 p.m. An earlier network outage has been restored. Customers are now able to book, change and check in for flights at alaskaair.com. An Internet connectivity issue at 8 p.m. temporarily delayed 22 flights scheduled to depart between 9:45 – 11 p.m. by up to an hour. All systems were restored by 11:20 p.m. and…

Throwback Thursday: It’s a bird. It’s a plane. It’s got skis?

Alaska Airlines has been known for a lot of firsts. First airline to offer booking tickets on the Internet and first airline to guarantee your bags arrive on time. But passengers today would do a double-take if they had seen one of Alaska’s early firsts—first airline certified by the FAA to take off and land…

A toast – to the planet!

By Joe Sprague, senior vice president of communications and external relations for Alaska Airlines Raise your hand if you like beer. If your arm shot up, I’m with you. Like a lot of folks, I really enjoy a nice craft beer: an amber, a pale ale and, increasingly, an IPA. Beyond the hoppy deliciousness, enjoying…

How it works: Alaska Beyond™ Entertainment

We get it: long flights can be boring. Enter Alaska Beyond™ Entertainment – a new service that enables you to watch hit TV shows, movies, and exclusive content from Alaska on your own device at cruising altitude. We’ve been upgrading our Boeing 737 fleet with direct-to-your-device entertainment, and today are thrilled to announce we’re just…

Ask an Alaska pilot: how do I become a pilot?

By Doug Branch, Captain, Alaska Airlines Doug Branch’s interest in aviation began around the same time he could say the word “plane.” Captain Branch has deep roots in the Pacific Northwest, including growing up on Bainbridge Island and learning to fly at Eastern Washington’s Big Bend Community College. After three years flying for a commuter airline…

Video: Alaska flight attendant gets big surprise with inflight marriage proposal

Alaska Airlines flight attendant Brandy Hollenbeck began her March 18 flight from Seattle to Juneau, Alaska like any other. As she worked the flight, the first leg of Alaska’s ‘milk run’ through Southeast Alaska, she had no idea that behind the scenes her boyfriend and her fellow flight attendants were scheming to give her a…

‘Have an ice day’ at the World Ice Art Championships in Fairbanks, Alaska

A pirate ship, a superhero scene, a faucet with a round, glistening drop of water. These are just some of the otherworldly ice sculptures on display through the end of the month at Ice Alaska: 2015 BP World Ice Art Championships in Fairbanks, Alaska. Artists travel from all around the world for the chance to…

Fly away with Major League Soccer: Flight discounts to away games

The Major League Soccer season kicked off this month, and Alaska Airlines is making it even easier for fans to follow their favorite team on the road. As a proud sponsor of many of these MLS teams, Alaska is offering up to 10 percent off on away game flights. Pack your colors, visit these amazing…

Pulling together: In the ‘last great race on Earth,’ sled dogs are family

Two days before the ceremonial start of the 2015 Iditarod, 78 mushers gathered for a welcome in a hotel conference room in Anchorage, Alaska. In among the sweatshirt, bivy sack and other pre-race swag given to the mushers is a small but very important notebook: the vet book. It is in this notebook that a…

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