![This is a photo of the Alaska Airlines social care team wearing Mariners gear. The team is based in Seattle.](https://news.alaskaair.com/wp-content/uploads/2017/09/dhudj78voaawzcj.jpg?w=1024)
A day in the life of an Alaska Airlines social care representative
Feature photo: Alaska Airlines’ social care team is based in Seattle and is responsible for monitoring Alaska’s social media channels and responding to customer service needs 24/7. Social media never sleeps, and neither does Alaska Airlines. Whether it’s assisting a guest with a mileage request or responding to inquiries about a storm on the East…
![Alaska-Airlines-social-care-team](https://news.alaskaair.com/wp-content/uploads/2014/10/social-care-team.jpg?w=1024)
Meet Alaska’s social care team
Top row, left-to-right: Jake Reardon, Allen Waldo, Michael Roy, John Kim Bottom row, left-to-right: Jordan Fletcher, Angel Lessard, Linnea Kiilsgaard, Andre Raden You may not be able to pick them out of a crowd, but if you’ve ever tweeted at Alaska Airlines, chances are you’ve gotten travel tips from Linnea or football scores from Andre,…