A day in the life of an Alaska Airlines social care representative Feature photo: Alaska Airlines’ social care team is based in Seattle and is responsible for monitoring Alaska’s social media channels and responding to customer service needs 24/7. Social media never sleeps, and neither does Alaska Airlines. Whether it’s assisting a guest with a mileage request or responding to inquiries about a storm on the East… 1 min read September 6, 2017 Meet Alaska’s social care team Top row, left-to-right: Jake Reardon, Allen Waldo, Michael Roy, John Kim Bottom row, left-to-right: Jordan Fletcher, Angel Lessard, Linnea Kiilsgaard, Andre Raden You may not be able to pick them out of a crowd, but if you’ve ever tweeted at Alaska Airlines, chances are you’ve gotten travel tips from Linnea or football scores from Andre,… 2 min read October 15, 2014 Keep up with Alaska Filters
Meet Alaska’s social care team Top row, left-to-right: Jake Reardon, Allen Waldo, Michael Roy, John Kim Bottom row, left-to-right: Jordan Fletcher, Angel Lessard, Linnea Kiilsgaard, Andre Raden You may not be able to pick them out of a crowd, but if you’ve ever tweeted at Alaska Airlines, chances are you’ve gotten travel tips from Linnea or football scores from Andre,… 2 min read October 15, 2014 Keep up with Alaska