Hawaiian Airlines appoints Andrew Stanbury as Regional Director – Australia/New Zealand

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HONOLULU – Hawaiian Airlines today announced the appointment of Andrew Stanbury to the role of regional director for Australia and New Zealand, effective Jan. 2. Stanbury will be responsible for leading Hawaiian’s growing commercial activities in both countries. 

“We offer Andrew a very warm welcome to our `ohana (family),” said Theo Panagiotoulias, Hawaiian’s senior vice president for global sales and alliances. “His strong leadership, strategic direction and deep expertise of the Asia-Pacific market will allow us to continue expanding as we introduce more travellers to our beautiful islands in the warmth of our authentic Hawaiian hospitality.”

“I am delighted to be joining Hawaiian Airlines at such an exciting point in the airline's development and thrilled to be joining the teams in Australia and New Zealand,” Stanbury said. “I look forward to adding my experience to theirs and to helping further Hawaiian Airlines' achievements in the region.”

Stanbury brings to Hawaiian diverse international knowledge and experience. As executive general manager for global sales at Fiji Airways for the past three years, he has been responsible for all passenger revenue related functions, including distribution, channel management and alliance sales.

Stanbury joined Fiji Airways as regional general manager – Australia in 2012, after spending more than eight years with Air New Zealand in various management roles, including leading the sales organization in Australia.

He replaces Gai Tyrrell, who served as Hawaiian’s regional director for Australia and New Zealand from November 2014 until July 2018.

About Hawaiian Airlines
Hawaiian® has led all U.S. carriers in on-time performance for each of the past 14 years (2004-2017) as reported by the U.S. Department of Transportation. Consumer surveys by Condé Nast Traveler, Travel + Leisure and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawai‘i.

Now in its 90th year of continuous service, Hawaiian is Hawai‘i’s biggest and longest-serving airline. Hawaiian offers non-stop service to Hawai‘i from more U.S. gateway cities (12) than any other airline, along with service from Japan, South Korea, Australia, New Zealand, American Samoa and Tahiti. Hawaiian also provides approximately 170 jet flights daily between the Hawaiian Islands, with a total of more than 250 daily flights system-wide.

Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at HawaiianAirlines.com. Follow Hawaiian’s Twitter updates (@HawaiianAir), become a fan on Facebook (Hawaiian Airlines), and follow us on Instagram (hawaiianairlines). For career postings and updates, follow Hawaiian’s LinkedIn page.

For media inquiries, please visit Hawaiian Airlines’ online newsroom.

Honoring veterans: A message from Horizon Air COO and former Black Hawk pilot

Constance von Muehlen was appointed chief operating officer at Alaska Airlines on April 3, 2021. Read more.


As an officer and Black Hawk pilot in the U.S. Army, Constance von Muehlen commanded an Apache Air Cavalry Troop. Today she leads the Horizon Air team as Chief Operating Officer. Constance is a fantastic leader, focused on safety, service, respect and providing opportunities for others, especially veterans.

By Constance von Muehlen, Horizon Air COO

At 7 years old, I saw a helicopter take off and decided I wanted to pilot those amazing machines! I am grateful that, with a lot of determination, support, and luck – including an ROTC scholarship – my dream came true. Flying for the U.S. Army taught me the power of working together, that serving is as essential as leading and – perhaps most importantly – that each person brings a unique value to the team. I am extremely proud to be among those at Alaska Airlines and Horizon Air who have served our country.
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Hawaiian Airlines Issues Travel Waiver Due to California Wildfires

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HONOLULU – Hawaiian Airlines is waiving reservation change fees to assist guests holding tickets for travel to, from and via Los Angeles International Airport (LAX) and Long Beach Airport (LGB) through Monday, Nov. 12, due to the California wildfires.

Guests may make a one-time reservation change at no cost provided that:  

  • Ticket was issued Nov. 9 or earlier.
  • Affected flight(s) is/are originally scheduled for travel between Nov. 9-12.
  • Changes must be made to the same class of service, origin and destination, for new flights no later than Nov. 19, 2018. For changes made to new flights on/after Nov. 20, 2018, the change fee will be waived but applicable difference in fare will be collected.

 

Normal refund rules will apply. Changes may be made by calling Hawaiian Airlines’ reservations department at 1-800-367-5320. For updates, please visit HawaiianAirlines.com.

About Hawaiian Airlines
Hawaiian® has led all U.S. carriers in on-time performance for each of the past 14 years (2004-2017) as reported by the U.S. Department of Transportation. Consumer surveys by Condé Nast Traveler, Travel + Leisure and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawai‘i.

Now in its 89th year of continuous service, Hawaiian is Hawai‘i’s biggest and longest-serving airline. Hawaiian offers non-stop service to Hawai‘i from more U.S. gateway cities (12) than any other airline, along with service from Japan, South Korea, Australia, New Zealand, American Samoa and Tahiti. Hawaiian also provides approximately 170 jet flights daily between the Hawaiian Islands, with a total of more than 250 daily flights system-wide.

Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at HawaiianAirlines.com. Follow Hawaiian’s Twitter updates (@HawaiianAir), become a fan on Facebook  (Hawaiian Airlines), and follow us on Instagram (hawaiianairlines). For career postings and updates, follow Hawaiian’s LinkedIn page.

For media inquiries, please visit Hawaiian Airlines’ online newsroom.

New Anchorage hangar built to house two of our largest 737s

Flying Boeing 737 Next Generation aircraft in the Last Frontier has its challenges: inclement weather, remote locations, the occasional seal or caribou occupying the runway. But with over 86 years of flying experience, we’re pretty adept at meeting challenges.

This is especially true when it comes to making sure our aircraft are maintained with a focus on safety and performance. To meet the rigors of flying in Alaska and beyond, we unveiled a brand new Maintenance and Engineering Facility in Anchorage, Alaska this week.


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Making respect real: Continued work to prevent and address sexual misconduct

When RAINN, the nation’s largest anti-sexual violence organization, partnered with us to host new trainings this summer, they’d never worked with an airline before. Sunitha Menon, who leads RAINN’s consulting work across industries, thought she’d seen it all.

Then she learned about airplanes.
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Alaska Airlines and Paine Field go way back – all the way to the ’40s

UPDATE 1/22/19: We’re postponing our scheduled start of service from Paine Field until March 4, 2019. Our latest post has all the details.

ORIGINAL POST 11/8/18: When we announced we’d be flying out of Paine Field Snohomish County Airport in Everett, Washington, we heard your cheers. What you may not realize is how loudly we’re cheering with you – and why.

By offering new commercial service, subject to government approval, from the North Puget Sound region in early 2019, we’re returning to our roots. Flying out of Paine Field is a homecoming for Alaska Airlines.

Retirees Dick Colin, Dick Zengel, Gene Munson and Carl Scott (Scotty) all started their Alaska Airlines careers at Paine Field. Photo courtesy of Nancy Juntwait.

In the late 1940s, we outgrew our home at Merrill Field in Anchorage as we added World War II surplus aircraft to our fleet. We needed a bigger base for charter flights, so airline President James Wooten made a deal with Boeing to house our operating headquarters at Paine Field – at the Boeing Service Center in the northwest corner of the airfield to be exact.
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Hawaiian Airlines Reports October 2018 Traffic Statistics

Hawaiian Airlines

HONOLULU, Nov. 7, 2018 /PRNewswire/ — Hawaiian Airlines, Inc., a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA) ("Hawaiian"), today announced its system-wide traffic statistics for the month ended October 31, 2018.

HA High Res Logo

 

 

 

 

 

 

Hawaiian welcomed over 971,000 guests in October 2018, a record for the month of October and an increase of 0.5 percent over the same period last year.  Total traffic (revenue passenger miles) increased 3.6 percent on an increase of 6.3 percent in capacity (available seat miles).  Load factor decreased 2.1 points to 85.6 percent.

The table below summarizes October and year-to-date traffic statistics compared to the respective prior-year periods.

SYSTEM-WIDE OPERATIONS1

OCTOBER

2018

2017

% CHANGE

PAX

971,817

967,377

0.5%

RPMs (000)

1,461,020

1,409,669

3.6%

ASMs (000)

1,707,350

1,606,515

6.3%

LF

85.6%

87.7%

(2.1) pts

       

YEAR-TO-DATE

2018

2017

% CHANGE

PAX

9,920,792

9,559,110

3.8%

RPMs (000)

14,382,687

13,600,514

5.8%

ASMs (000)

16,811,849

15,815,158

6.3%

LF

85.6%

86.0%

(0.4) pts

   

PAX

Passengers transported

RPM

Revenue Passenger Mile; one paying passenger transported one mile

ASM

Available Seat Mile; one seat transported one mile

LF

Load Factor; percentage of seating capacity filled

 

1Includes the operations of contract carriers under capacity purchase agreements.

About Hawaiian Airlines     
Hawaiian® has led all U.S. carriers in on-time performance for each of the past 14 years (2004-2017) as reported by the U.S. Department of Transportation. Consumer surveys by Condé Nast Traveler, Travel + Leisure and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawai'i.

Now in its 89th year of continuous service, Hawaiian is Hawai'i's biggest and longest-serving airline. Hawaiian offers non-stop service to Hawai'i from more U.S. gateway cities (12) than any other airline, along with service from Japan, South Korea, Australia, New Zealand, American Samoa and Tahiti. Hawaiian also provides approximately 170 jet flights daily between the Hawaiian Islands, with a total of more than 250 daily flights system-wide.

Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at HawaiianAirlines.com. Follow Hawaiian's Twitter updates (@HawaiianAir), become a fan on Facebook (Hawaiian Airlines), and follow us on Instagram (hawaiianairlines). For career postings and updates, follow Hawaiian's LinkedIn page.

For media inquiries, please visit Hawaiian Airlines' online newsroom.

 

 

Cision View original content to download multimedia:https://www.prnewswire.com/news-releases/hawaiian-airlines-reports-october-2018-traffic-statistics-300745920.html

SOURCE Hawaiian Airlines, Inc.

Brad Tilden: Meet Kennie Luu, one of our best

By Brad Tilden, CEO

Chances are, if you’ve flown through Seattle, you’ve seen and may even know Kennie Luu. He’s the guy with a smile a mile wide. If you need something, he wants to help you.

Each year, Alaska recognizes the best of the best of our people with the Customer Service Legend Award — the highest honor an employee can receive. Kennie was selected with 14 others for recognition in 2018. Our Legends are the top quarter of 1 percent of all the people who have ever worked for our airline.

Let me tell you more about Kennie. His given first name is Khang, and he was born in Vietnam. His father was a university professor, and his mother raised him and his four brothers. In 1983, the family made the difficult decision to flee their homeland, which had come under communist rule. Assisted by the Salvation Army, the family spent three months in a refugee camp in Thailand before traveling to the United States. Aside from some clothing and a pair of shoes, Kennie left behind all that he had known, in search of a better life. He was 16 years old and recalls that his family didn’t even have a dollar in their pockets.
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Hawaiian Airlines Hiring in Kahului, Līhu‘e and Kona

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HONOLULU – Hawaiian Airlines is recruiting for customer service and ramp agent positions to join its airport operations ‘ohana in Kahului, Līhu‘e and Kona. The airline will be conducting on-site interviews in Kona on Friday, Nov. 9, and Kahului and Līhu‘e on Nov. 12.

Hawaiian Airlines customer service agents check in and board guests, clean aircraft, and handle baggage, cargo and mail, among other duties. Ramp service agents help guests and baggage arrive on time by loading and unloading cargo and baggage, handling cargo, and cleaning aircraft baggage areas, among other duties.

The application deadline is Wednesday, Nov. 7. Interested candidates are invited to visit www.hawaiianairlines.com/careers to apply and browse a list of all job openings with Hawaii’s hometown airline.
 

About Hawaiian Airlines
Hawaiian® has led all U.S. carriers in on-time performance for each of the past 14 years (2004-2017) as reported by the U.S. Department of Transportation. Consumer surveys by Condé Nast Traveler, Travel + Leisure and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawai‘i.

Now in its 89th year of continuous service, Hawaiian is Hawai‘i’s biggest and longest-serving airline. Hawaiian offers non-stop service to Hawai‘i from more U.S. gateway cities (12) than any other airline, along with service from Japan, South Korea, Australia, New Zealand, American Samoa and Tahiti. Hawaiian also provides approximately 170 jet flights daily between the Hawaiian Islands, with a total of more than 250 daily flights system-wide.

Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at HawaiianAirlines.com. Follow Hawaiian’s Twitter updates (@HawaiianAir), become a fan on Facebook  (Hawaiian Airlines), and follow us on Instagram (hawaiianairlines). For career postings and updates, follow Hawaiian’s LinkedIn page.

For media inquiries, please visit Hawaiian Airlines’ online newsroom.

3 feel-good #iAmAlaska stories we love

Lightening the load after climbing accident

Rock climber Ilana Jesse with her 10-month-old daughter after her accident.

A group of experienced climbers were about 1,500 feet up Hayes Glacier in the Eastern Alaska Range when a boulder about two feet in diameter was dislodged. Though Ilana Jesse tried to get out of the rock’s path, it hit another boulder and crushed her left hand.

“My hand was in extremely bad shape,” the climber said.

Jesse needed medical attention as quickly as possible. Her hand was at risk for amputation, so she was airlifted to Harborview Medical Center in Seattle, WA. Meanwhile, a bush pilot got the remaining rock climbers safely off the glacier.
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The fear of flying: Helping kids with autism ease into air travel

Temple Grandin, a well-known advocate for people on the autism spectrum, says children have to experience different things in order to develop.

“A child’s not going to find out he likes to play a musical instrument if you never expose him to it,” she said.

That could also be said of air travel, which many people with disabilities avoid because of fear. For children on the autism spectrum, it is particularly difficult, between clearing security and dealing with crowds, overwhelming noises and harsh lights.
Read More

Prepare to step into our stepped-up lounges

We’re investing in our airport lounges as part of a multi-year commitment to refresh and expand our portfolio. Here’s a preview of what’s coming to an Alaska Lounge near you.

What’s new

In the coming months, we’ll be enhancing our lounges in Portland, Anchorage, Los Angeles, and Seattle. Expect refreshed designs and amenities to make your lounge life even better. Here are a few of our favorite additions:

      • A refreshed look and feel featuring new comfortable furniture, warm finishes and a welcoming vibe;
      • Barista stations so that you can get your custom-crafted Starbucks® espresso beverages or loose-leaf Teavana® tea just the way you like them from an Alaska Lounge Barista; and
      • Meals for purchase, starting at just $8. You can buy fresh, filling, high-quality and affordable food to enjoy in the lounges or take to-go. This is in addition to our complimentary bites and beverages (more detail below).

    Read More

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