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Hawaiian Airlines Reports November 2018 Traffic Statistics and Updates Expected Fourth Quarter Metrics

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HONOLULU, Dec. 5, 2018 /PRNewswire/ — Hawaiian Airlines, Inc., a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA) ("Hawaiian" or the "Company"), today announced its system-wide traffic statistics for the month ended November 30, 2018.  It also updated its expectations for certain fourth quarter financial metrics.

(PRNewsfoto/Hawaiian Holdings, Inc.)

Hawaiian welcomed more than 937,000 guests in November 2018, a decrease of 0.8 percent over the same period last year.  Total traffic (revenue passenger miles) increased 2.8 percent on an increase of 5.0 percent in capacity (available seat miles).  Load factor decreased 1.8 points to 84.1 percent.

The table below summarizes November and year-to-date traffic statistics compared to the respective prior-year periods.

SYSTEM-WIDE OPERATIONS1

NOVEMBER

2018

2017

% CHANGE

PAX

937,815

945,568

(0.8%)

RPMS (000)

1,365,133

1,327,946

2.8%

ASMS (000)

1,622,929

1,546,170

5.0%

LF

84.1%

85.9%

(1.8) pts.
       

YEAR-TO-DATE

2018

2017

% CHANGE

PAX

10,858,607

10,504,678

3.4%

RPMS (000)

15,747,820

14,928,462

5.5%

ASMS (000)

18,434,777

17,361,329

6.2%

LF

85.4%

86.0%

(0.6) pts.
   

PAX

Passengers transported

RPM

Revenue Passenger Miles; one paying passenger transported one mile

ASM

Available Seat Miles; one seat transported one mile

LF

Load Factor; percentage of seating capacity filled
   

1

Includes the operations of contract carriers under capacity purchase agreements.

Fourth Quarter 2018 Outlook

The Company has revised its expectations for the quarter ending December 31, 2018 that were previously provided on October 28, 2018.

The Company lowered its expectations for revenue per ASM (RASM) primarily due to lower than expected market pricing on its North America routes, and lower than expected demand within its Neighbor Island network, primarily to Hawai'i Island.  Year-over-year visitor growth from North America to Hawai'i remains positive, but at a slower pace than industry capacity growth.

The Company also lowered its expectations for costs per ASM (CASM) excluding fuel primarily due to non-recurring offsets to maintenance costs, and lower than expected benefits expense and project-related administrative costs.

The table below summarizes the Company's revised expectations for the quarter ending December 31, 2018, expressed as an expected percentage change compared to the results for the quarter ended December 31, 2017.

Item

  

Original
Fourth Quarter
2018 Guidance

  

Revised
Fourth Quarter
2018 Guidance

  

GAAP
Equivalent

  

Original
GAAP Fourth
Quarter 2018
Guidance

  

Revised
GAAP Fourth
Quarter 2018
Guidance

Operating revenue per available seat mile (ASM)

  

Down 2.5% – Up 0.5%

  

Down 3.0 – 5.0%

            

Cost per ASM (CASM) excluding aircraft fuel (a)

  

Down 2.0% – Up 1.0%

  

Down 1.0 – 3.0%

  

Cost per ASM

  

Up 2.3 – 5.8%

  

Up 0.6 – 3.3%
   

(a)

See Non-GAAP Financial Reconciliations for a reconciliation of GAAP operating expenses to operating expenses excluding aircraft fuel

 

Non-GAAP Financial Reconciliations

Operating Costs per Available Seat Mile (CASM)

(in thousands, except CASM data) (unaudited)
   

Estimated three months ending December 31, 2018

GAAP operating expenses

  

$

616,369

  

to

  

644,904

  

Less: aircraft fuel, including taxes and delivery

  

(147,524)

  

to

(157,235)

  

Adjusted operating expenses – excluding aircraft fuel

    

468,844

  

to

  

487,669

  

Available Seat Miles

  

5,013,951

  

to

5,109,912

  

CASM – GAAP

  

12.29

¢

to

12.62

¢

Less: aircraft fuel

  

(2.94)

  

to

(3.08)

  

CASM – excluding aircraft fuel

  

9.35

¢

to

9.54

¢

About Hawaiian Airlines

Hawaiian® has led all U.S. carriers in on-time performance for each of the past 14 years (2004-2017) as reported by the U.S. Department of Transportation. Consumer surveys by Condé Nast Traveler, Travel + Leisure and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawai'i.

Now in its 90th year of continuous service, Hawaiian is Hawai'i's biggest and longest-serving airline. Hawaiian offers non-stop service to Hawai'i from more U.S. gateway cities (12) than any other airline, along with service from Japan, South Korea, Australia, New Zealand, American Samoa and Tahiti. Hawaiian also provides approximately 170 jet flights daily between the Hawaiian Islands, with a total of more than 250 daily flights system-wide.

Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at HawaiianAirlines.com. Follow Hawaiian's Twitter updates (@HawaiianAir), become a fan on Facebook (Hawaiian Airlines), and follow us on Instagram (hawaiianairlines). For career postings and updates, follow Hawaiian's LinkedIn page.

For media inquiries, please visit Hawaiian Airlines' online newsroom.

Forward-Looking Statements

This press release contains "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995 that reflect the Company's current views with respect to certain current and future events and financial performance.  Such forward-looking statements include, without limitation, the Company's expectations regarding operating revenue per available seat mile, cost per available seat mile, and cost per available seat mile excluding fuel for the quarter ending December 31, 2018; and statements as to other matters that do not relate strictly to historical facts or statements of assumptions underlying any of the foregoing.  Words such as "expects," "anticipates," "projects," "intends," "plans," "believes," "estimates," variations of such words, and similar expressions are also intended to identify such forward-looking statements.  These forward-looking statements are and will be, as the case may be, subject to many risks, uncertainties and assumptions relating to the Company's operations and business environment, all of which may cause the Company's actual results to be materially different from any future results, expressed or implied, in these forward-looking statements.  These risks and uncertainties include, without limitation, the Company's ability to accurately forecast quarterly and annual results; economic volatility; macroeconomic developments; political developments; the price and availability of aircraft fuel; fluctuations in demand for transportation in the markets in which the Company operates, including due to the occurrence of natural disasters, such as hurricanes, earthquakes and tsunamis; the Company's dependence on tourist travel; labor negotiations and related developments; competitive pressures, including the potential impact of rising industry capacity between North America and Hawai'i; the Company's ability to continue to generate sufficient cash flow to support the payment of a quarterly dividend; changes in the Company's future capital needs; foreign currency exchange rate fluctuations; and the Company's ability to implement its growth strategy.

The risks, uncertainties and assumptions referred to above that could cause the Company's results to differ materially from the results expressed or implied by such forward-looking statements also include the risks, uncertainties and assumptions discussed from time to time in the Company's other public filings and public announcements, including the Company's Annual Report on Form 10-K and the Company's Quarterly Reports on Form 10-Q, as well as other documents that may be filed by the Company from time to time with the Securities and Exchange Commission.  All forward-looking statements included in this document are based on information available to the Company on the date hereof.  The Company does not undertake to publicly update or revise any forward-looking statements to reflect events or circumstances that may arise after the date hereof even if experience or future changes make it clear that any projected results expressed or implied herein will not be realized.

 

 

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SOURCE Hawaiian Airlines, Inc.

Travel advisory: Anchorage operations resume

Update: 3:31 p.m. on Nov. 30, 2018

If you are traveling to and from Anchorage, Alaska, between Nov. 30, 2018 and Dec. 2, 2018, we are now offering a waiver if you would like to change or cancel your flight. More information can be found here.
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Hawaiian Airlines to Open IT Center in Arizona

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HONOLULU – Hawaiian Airlines, Inc., a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA), today announced it will open a technology center in the Phoenix area in the first quarter of 2019. 

When fully operational, the center will allow the airline to act nimbly in the rapidly changing IT space and provide Hawaiian Airlines with additional layers of security and redundancy for its information systems and personnel.

Hawaiian’s primary IT functions and decision-making will continue to take place in Honolulu and the airline will continue to collaborate with local educational institutions for IT internships and recruitment.

“This facility will provide us with important advantages as the airline continues to grow,’’ said John Jacobi, senior vice president of IT at Hawaiian Airlines. “As Hawaiian Airlines grows, so too, will our IT functions here in Hawaii.’’

Hawaiian Airlines expects to have a temporary Phoenix office operating in the first quarter of 2019 before moving into a permanent space. When it is fully staffed, it will have more than 100 employees.

 

About Hawaiian Airlines

Hawaiian® has led all U.S. carriers in on-time performance for each of the past 14 years (2004-2017) as reported by the U.S. Department of Transportation. Consumer surveys by Condé Nast Traveler, Travel + Leisure and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawai‘i.

Now in its 90th year of continuous service, Hawaiian is Hawaii’s biggest and longest-serving airline. Hawaiian offers non-stop service to Hawai‘i from more U.S. gateway cities (12) than any other airline, along with service from Japan, South Korea, Australia, New Zealand, American Samoa and Tahiti. Hawaiian also provides approximately 170 jet flights daily between the Hawaiian Islands, with a total of more than 250 daily flights system-wide.

Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at HawaiianAirlines.com. Follow Hawaiian’s Twitter updates (@HawaiianAir), become a fan on Facebook  (Hawaiian Airlines), and follow us on Instagram (hawaiianairlines). For career postings and updates, follow Hawaiian’s LinkedIn page.

For media inquiries, please visit Hawaiian Airlines’ online newsroom.

Holiday Lift Guide: Ideas for lifting people up

With turkey leftovers crammed in the fridge, we dash into the holiday season with bells on.

Or not.

While some manage to finish their holiday shopping on Black Friday, many of us struggle to find the perfect gift for the people we love.

At Alaska, we talk a lot about lift – that gravity-defying moment when an airplane takes flight, and those small acts of kindness that turn a stressful travel experience around. This year, instead of a traditional gift guide, we’ve identified ways we can lift people up for the holidays.

The Alaska Airlines Holiday Lift Guide inspires uplifting experiences you can offer to those in your life who make yours a little easier. We believe small gestures have the power to make a big difference.
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Tahoe City: Come for the world-class skiing, stay for the small-town vibe

I’d only been to the Tahoe House Bakery two times before, but the women behind the counter addressed me by my first name when I ordered a bacon cheddar scone and a decaf latte.

“Good morning, Jo.”

I smiled honestly, but nervously, caught off-guard by the familiarity and the friendliness. As I waited for my drink, I noticed she called everyone by their first names and I decided she must be a genius or a savant of some sort. Why was it so hard for me to believe someone was just friendly? Had I lived in New York and San Francisco for so long that I had forgotten what genuinely friendly people acted like?

It’s a vibe I’ve felt over and over since moving to Tahoe City, California for the winter. For years, my husband and I had visited for the skiing, but we recently moved for six months to enjoy the small town feel and slower pace of life. Maybe I did want strangers to call me by my first name.

When you think of iconic ski towns, you typically envision Park City, Aspen or Jackson Hole. That’s fair. But Tahoe City should be on the list too. In fact, it should be high up on the list and congratulated for its more low-key sensibilities. Despite the town’s modesty, there are few places in the world where you can ski 10 very different resorts within an hour of where you’re staying. And with a growing population, Tahoe City is home to a vibrant local community that offers so much more than just skiing and snowboarding.
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Hawaiian Airlines Celebrates 90th Year of Service with Giving Campaign

HA Group Aircraft

HONOLULU – Non-profit agencies across the state will feel the gratitude of Hawaiian Airlines and its employees throughout 2019 with a company-matched employee giving program celebrating the airline’s 90th year of service in the Hawaiian Islands.

The airline, which introduced commercial air service to Hawai’i in 1929, recognized the milestone by commencing the company-wide pledge program on Nov. 12, the day after its 89th birthday. When employees donate to any Aloha United Way affiliated charity, as well as the Polynesian Voyaging Society, the Bernice Pauahi Bishop Museum, and the Hawaiian Islands Land Trust, Hawaiian is matching the first $90,000 raised. After one week, employees and members of the company’s Board of Directors have already pledged $59,000, or $118,000 when matched by the airline.

The special anniversary drive is being held throughout the year. Donations and the corresponding company match will be provided to the charities monthly beginning in February 2019.

“We are very proud of our legacy as Hawaii’s first airline, and I am extremely proud of the generosity and aloha our 7,200-strong employee ‘ohana demonstrates on a regular basis and particularly during the inaugural week of our charity drive,” said Peter Ingram, Hawaiian Airlines president and CEO. “Pledges came from every department across our company. I am certain we will reach our goal, and I look forward to it.”

HA Group Aircraft_201803130147

The 90th year of service fundraiser is in addition to $300,000 in sponsorships and grants Hawaiian provides annually through the company’s Team Kōkua giving program and another $100,000 distributed by the Hawaiian Airlines Foundation. So far this year, the company has provided 4.5 million miles in matching donations to 12 Hawai‘i non-profits participating in the Hawaiian Miles Charities program, while Team Kōkua volunteers have logged more than 8,000 hours helping non-profits throughout Hawaiian’s route network.

The selected charities align with Hawaiian’s four giving pillars: education, health and human services, environment and culture, and each of the charities are recognized stewards in their fields.

“We are honored to partner with Hawaiian Airlines as they commence their 90th year of service here in Hawaii and truly appreciate their commitment to the preservation and perpetuation of the unique natural and cultural heritage of our islands,” said Kawika Burgess, CEO of the Hawaiian Islands Land Trust, which protects more than 18,000 acres of Hawai‘i’s most precious land and natural resources from Ka‘ū on the Island of Hawai‘i to Hanalei on Kaua‘i. “With Hawaiian Airlines' continued support, we look forward to ensuring that our most precious resources in each district on each island are there for future generations!”

“We are humbled to be part of this partnership where Hawaiian Airlines employees have the opportunity to donate directly to any of AUW’s 338 Partner Agencies that help families, coworkers and neighbors,” said Aloha United Way (AUW) President and CEO Cindy Adams, whose organization has helped address Hawai‘i’s most pressing community needs for nearly 100 years. “It is especially meaningful in their 90th year of service that Hawaiian wants to give back to the community that has supported them.”

The Bishop Museum, the state’s largest museum, said funds will be used to help “preserve, protect, and perpetuate the rich cultural and natural legacy of our islands today and for generations to come,” said Melanie Ide, Bishop Museum president and CEO.

“Mahalo to our longstanding partner and supporter Hawaiian Airlines – we are thrilled to be a part of this special milestone and are honored to be amongst an important group of joint beneficiaries dedicated to our islands’ economic, social and environmental sustainability,” Ide said. “Bishop Museum is the home to over 25 million objects and specimens representing Hawai‘i and the Pacific — each with its own story of evolution and extinction, of sustainability and heritage, of the wisdom of our kūpuna and the legacies of our ali‘i.”

Hawaiian is once again joining hands with the Polynesian Voyaging Society (PVS) after sponsoring its historic Mālama Honua (to care for our Island Earth) Worldwide Voyage. Last year, PVS concluded a four-year journey around the planet by the voyaging canoe Hōkūle‘a, whose crew sailed over 50,000 nautical miles to 28 countries to spread a message of sustainability.

“On behalf of the Polynesian Voyaging Society’s crew and staff, I want to congratulate Hawaiian Airlines on 90 years of service and giving. We are proud and honored to partner with a company with such a strong commitment to Hawaii’s culture, place and people,” said Nainoa Thompson, president of the Polynesian Voyaging Society. “We are extremely grateful for the support that Hawaiian Airlines has given PVS over the years as a major sponsor of the Mālama Honua Worldwide Voyage and now for selecting PVS as a recipient of the ‘90 Years of Giving' campaign. Mahalo to all of the Hawaiian Airlines employees for believing in the mission of voyaging and mālama honua.”

Hawaiian’s giving campaign is only the beginning of a year of celebratory activities as the airline counts down to its 90th birthday and commemorates the legacy of its visionary founder, Stanley C. Kennedy.

A World War I Navy pilot, Kennedy believed air travel would one day overtake the family’s ships as the primary mode of transportation between the Hawaiian Islands. In the spring of 1928, he convinced the board of Inter-Island Steam Navigation to purchase a five-passenger Bellanca CH-300 Pacemaker monoplane and, on Oct. 6, 1929, began offering sightseeing tours of O‘ahu to familiarize residents with flying.

Within a month, on Nov. 11, 1929, the first scheduled Inter-Island Airways Sikorsky S-38 aircraft departed then-John Rodgers Airport in Honolulu for a flight to Maui and then Hilo – officially marking the beginning of commercial aviation in Hawaii.

“It is gratifying to report that our efforts to give the public a better service has been appreciated,” Kennedy wrote in the company’s first annual report, when the airline transported 13,043 guests, including 2,676 who enjoyed the Bellanca tours. “The large number of passengers that we have carried between the various islands clearly shows the public’s response to our endeavors.”

Today, Hawaiian welcomes an average of 32,000 passengers on a single day – over 11.5 million residents and visitors annually – with a modern fleet of 65 aircraft operating in a robust network of neighbor island, U.S. mainland and international flights connecting the Hawaiian Islands to destinations stretching from New Zealand to Japan and New York, and soon Boston. Over the course of its history, Hawaiian has carried nearly 279 million passengers to, from and between the Hawaiian Islands.
 

About Hawaiian Airlines
Hawaiian® has led all U.S. carriers in on-time performance for each of the past 14 years (2004-2017) as reported by the U.S. Department of Transportation. Consumer surveys by Condé Nast Traveler, Travel + Leisure and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawai‘i.

Now in its 90th year of continuous service, Hawaiian is Hawaii’s biggest and longest-serving airline. Hawaiian offers non-stop service to Hawai‘i from more U.S. gateway cities (12) than any other airline, along with service from Japan, South Korea, Australia, New Zealand, American Samoa and Tahiti. Hawaiian also provides approximately 170 jet flights daily between the Hawaiian Islands, with a total of more than 250 daily flights system-wide.

Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at HawaiianAirlines.com. Follow Hawaiian’s Twitter updates (@HawaiianAir), become a fan on Facebook  (Hawaiian Airlines), and follow us on Instagram (hawaiianairlines). For career postings and updates, follow Hawaiian’s LinkedIn page.

For media inquiries, please visit Hawaiian Airlines’ online newsroom.

Leading the West Coast with 50% women on our board

Alaska Air Group’s female independent board directors. From left: Phyllis Campbell, Patricia (Patty) Bedient (seated), Helvi Sandvik, Susan Li and Marion Blakey (seated).

‘It starts at the top’

Alaska Airlines Lead Director Patty Bedient is proud to serve on our board with 50 percent women, arguing diversity and inclusion starts at the top of an organization. We couldn’t agree more.

“It means we ‘walk the talk’ on diversity at the board level,” she says.

Today, Women Inc. Magazine recognized Bedient as well as Phyllis Campbell, Marion Blakey, Helvi Sandvik and Susan Li as five of the Most Influential Corporate Board Directors in 2018. At Alaska, we’re proud to be the only airline – and only West Coast Fortune 500 company – to achieve gender parity among independent board directors.
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Wāhine Carrying the Torch at Hawaiian Airlines

The Women in Aviation employee resource group during the 2018 Summer Leadership Series with President and CEO Peter Ingram

It’s the dawn of a new day, and we’re seeing more wāhine (women – pronounced waah-he-nay) than ever taking on some of the most challenging roles in the aviation industry.

According to Women in Aviation International, 42,694 women make up seven percent of today’s pilot force, an increase of 7,000 since 2000, when only three percent of pilots were women. And in non-pilot positions such as dispatcher, flight attendant, mechanic, engineer, 29 percent (or 195,993 workers) are women in 2018.  At Hawaiian Airlines, we were in the forefront of women in aviation with the first all-women crew flying in 1979, and we still encourage our fellow wāhine to reach high.

We wanted to take a moment to recognize these ladies for their hard work and showcase a handful of the 3,515 female employees who carry our ‘ohana to great heights as Hawaii’s airline. Keep reading to meet some of the proud wāhine of Hawaiian Airlines.

Women in Aviation Rockstars

Started in Summer 2017, Hawaiian Airlines’ Women in Aviation employee resource group works year-round to grow opportunities for women currently in the industry or those interested in it. Some of the biggest events they organize each year include:

  • Women in Aviation Month (March)
  • Habitat for Humanity Build Day as part of Habitat’s National Women Build Week (May)
  • Public Speaking Workshop with John Holman, director of the Pacific for the U.S. Commercial Service (May)
  • 2018 Summer Leadership Series with Hawaiian Airlines’ President and CEO Peter Ingram, former President and CEO Mark Dunkerley and Korea Country Director Soojin Yu
  • Girls in Aviation Day (October)

“Wāhine in Aviation’s mission is to promote the encouragement, networking, and advancement of current and future generations of women in all aviation career fields and interests,” shared the group’s vice president, Kanani Kealoha-Faleafine, a manager of loyalty services and a former Kahului Airport ramp agent at Hawaiian Airlines.

The group started small with only 25 employees and has since grown to 125 active, contributing members!

The Future Female Leaders of Hawaii’s Aviation Industry

In celebration of the fourth annual International Girls in Aviation Day (October 13), our Women in Aviation employee group invited 20 high school teenagers throughout O‘ahu to get a special behind-the-scenes look at what it’s like to work in the aviation industry. The event, which kicked off in Hawai‘i two years ago and has since been hosted at Hawaiian Airlines, is a unique mentorship opportunity for youth looking to enter the field before their careers take flight.

Throughout the course of 2018’s Girls in Aviation Day, the group dove deep into the critical roles that contribute to our award-winning service, toured the new Charles I. Elliott Maintenance and Cargo Facility and networked with some of the most passionate wāhine in our company, from aircraft mechanics to pilots.

The cherry on the cake: our historic Bellanca CH-300 Pacemaker, the airplane that started it all for Hawaiian Airlines, made her big debut at the end of the day. The group took the ultimate selfies in front of the aircraft and got to explore its six-passenger cabin.

“Girls in Aviation Day at Hawaiian Airlines was one for the books. It’s fantastic to see such an incredible amount of interest in roles that, for decades, have been mostly done by men,” shared Katelyn Shelly, president of the Wāhine in Aviation employee resource group and senior manager of the commercial project management team. “We firmly believe that these girls are the future of our aviation industry, and I hope to see them carrying the torch at Hawaiian Airlines in the next several years!”

Wāhine  Taking the OGG Ramp by Storm*

Ramp Services is one of the most physically demanding jobs in aviation. Ramp agents handle heavy luggage and cargo and operate large pieces of equipment with precision in a wide spectrum of weather conditions: hot and humid temperatures, rain, wind, and noise.

Hawaiian Airlines currently employs more than 540 ramp personnel, of which 100 work at our Maui hub at Kahului Airport (OGG). Traditionally, men have fulfilled this role. However, in recent years, the number of women joining the ramp ranks has been growing. Three years ago, one in 30 ramp agents was female; that ratio is now one in five.

Our female ramp agents at OGG represent a strong team – proud of their work and hometown station. When asked to offer some words of wisdom and on how to succeed in this role, they offered up the following: 

  • Our job is very physical in terms of moving bags and cargo, but the care for and safety of our guests and colleagues is always top-of-mind. The proper placement of bags in the belly of the aircraft is important in maintaining its correct weight and balance.
  • We communicate constantly with all parts of the operation. This is in addition to moving bags and equipment around. We talk to Maintenance, Cargo, Guest Services, to name a few. People who master communication on the ramp can communicate anywhere.
  • We are proud of the work we do. If you build the “perfect stack,” then no bags will fall between the aircraft and bag belt. It’s like building a rock wall, where placement of every piece matters. Working hard on the task in front of you will save extra work in the future. Everyone should think five steps ahead.
  • We know it’s okay to be scared and being vulnerable is ok. Especially as new-hires, it’s natural to be afraid. Being scared may be a good thing because if you’re scared, it means you care. 
  • We work through our fears and challenge ourselves. What you are capable of will surprise you.
  • We take care of our team, regardless of tenure. Team members need support and guidance to become stronger. Remind everyone of what they need to do (i.e., wear your seatbelts). It’s like with your kids when you teach them to brush their teeth. They don’t like being reminded, but it’s necessary for them to learn.  
  • We know that it doesn’t matter if you are male or female, as long as you can perform your tasks well. The team is only as strong as its weakest link. Take care of your team, don’t be lazy, and do your work out of love.

*Story contributed by Mark Zender, senior manager of airport operations communications at Hawaiian Airlines

A Pilot’s Calling

Our Airbus A330 Captain Kendall “Kiki” Culler was interviewed by the New Zealand Herald for her tremendous 34-year career in the aviation industry. During her interview, she shared, “I remember when I got interviewed for the job by the chief pilot [at Hawaiian Airlines], I walked through the door and he said, ‘we love women pilots’. I think it’s because Hawaiian had good success with women pilots and recognized their value.”

Click here to read the full feature on Kiki and her passion for flying.

Pualani Proud

Last but not least, you’re likely to have seen the welcoming smile and proud gaze of Pualani – the face of Hawaiian Airlines on our aircraft tails – gracing the sky. Known as “Flower of the Sky,” Pualani is a distinct symbol of our 89-year history, and one of the few feminine figures to front an airline.

Pualani has always been our beacon of Hawaiian hospitality. Contrary to popular belief, she was not modeled after any of the Miss Hawai‘i winners. Her strong presence and features were conceptualized as a real-life representation of our company’s mission and aloha for the Islands.

While her appearance has changed throughout the years, she remains a promise to our guests that we offer something no other airline can – the warmth, care and generosity that are hallmarks of our culture of ho’okipa (Hawaiian hospitality). 

Ohhh, the possibilities at Paine Field! Tickets now on sale for 18 daily departures to 8 cities

UPDATE 1/22/19: We’re postponing our scheduled start of service from Paine Field until March 4, 2019. Our latest post has all the details.

ORIGINAL POST 11/15/18: If you live north of Seattle and throughout Snohomish County, we’re ready to make your day with some news you’ve probably been waiting to hear: We’re now selling tickets for 18 daily nonstop flights between Paine Field in Everett, Washington, and eight West Coast cities.

Say hello to Alaska flights at a more convenient, brand new airport terminal, and goodbye to a potentially much farther drive south to Sea-Tac Airport.

The first day of scheduled service is Feb. 11, 2019, subject to government approval. The all-jet service from Paine Field will be provided by Horizon Air flying the Embraer 175 aircraft featuring first class and premium class cabins. Read More

A West Coast pub at cruising altitude

Whether I’m traveling for business or pleasure, I look for ways to relax and enjoy my time in the air, which typically involves enjoying a cold craft beer and a snack. Lucky for me, Alaska Airlines’ beer menu offers nothing but craft beer. The company’s rotating West Coast brews – along with a new line of feel-good retail snacks – pleases a variety of palates with a range of choices.

When considering beer and snack options, I approach my decisions the same way whether on the ground or in the air. I peruse the beer menu, make my decision and then look for a snack to accompany the flavor attributes of my beer. As I whiz across the sky at cruising altitude, I want to feel like I’m relaxing at the local pub.
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Hawaiian Airlines Adjusts North America Bag Fees

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HONOLULU – Hawaiian Airlines today announced the price to check first and second bags on its flights between North America and Hawai‘i is rising by $5 to $30 and $40, respectively. The change applies to main cabin tickets purchased or voluntarily changed beginning today.

Hawaiian’s checked bag fee for neighbor island flying remains unchanged, as do discounts and complimentary allowances for HawaiianMiles members. Guests flying internationally may still check two bags at no charge.

Hawaiian’s current North America bag fees, which were last revised in 2012, will remain in place for guests traveling on tickets purchased through yesterday.

Additionally, Hawaiian Airlines World Elite Mastercard primary card members who purchase tickets between Hawai‘i and any of Hawaiian’s 12 North American gateway cities directly from Hawaiian Airlines will continue to enjoy one complimentary first checked bag.

For more details, please visit https://www.hawaiianairlines.com/bagfees

About Hawaiian Airlines
Hawaiian® has led all U.S. carriers in on-time performance for each of the past 14 years (2004-2017) as reported by the U.S. Department of Transportation. Consumer surveys by Condé Nast Traveler, Travel + Leisure and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawai‘i.

Now in its 90th year of continuous service, Hawaiian is Hawai‘i’s biggest and longest-serving airline. Hawaiian offers non-stop service to Hawai‘i from more U.S. gateway cities (12) than any other airline, along with service from Japan, South Korea, Australia, New Zealand, American Samoa and Tahiti. Hawaiian also provides approximately 170 jet flights daily between the Hawaiian Islands, with a total of more than 250 daily flights system-wide.

Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at HawaiianAirlines.com. Follow Hawaiian’s Twitter updates (@HawaiianAir), become a fan on Facebook  (Hawaiian Airlines), and follow us on Instagram (hawaiianairlines). For career postings and updates, follow Hawaiian’s LinkedIn page.

For media inquiries, please visit Hawaiian Airlines’ online newsroom.

Hawaiian Airlines appoints Andrew Stanbury as Regional Director – Australia/New Zealand

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HONOLULU – Hawaiian Airlines today announced the appointment of Andrew Stanbury to the role of regional director for Australia and New Zealand, effective Jan. 2. Stanbury will be responsible for leading Hawaiian’s growing commercial activities in both countries. 

“We offer Andrew a very warm welcome to our `ohana (family),” said Theo Panagiotoulias, Hawaiian’s senior vice president for global sales and alliances. “His strong leadership, strategic direction and deep expertise of the Asia-Pacific market will allow us to continue expanding as we introduce more travellers to our beautiful islands in the warmth of our authentic Hawaiian hospitality.”

“I am delighted to be joining Hawaiian Airlines at such an exciting point in the airline's development and thrilled to be joining the teams in Australia and New Zealand,” Stanbury said. “I look forward to adding my experience to theirs and to helping further Hawaiian Airlines' achievements in the region.”

Stanbury brings to Hawaiian diverse international knowledge and experience. As executive general manager for global sales at Fiji Airways for the past three years, he has been responsible for all passenger revenue related functions, including distribution, channel management and alliance sales.

Stanbury joined Fiji Airways as regional general manager – Australia in 2012, after spending more than eight years with Air New Zealand in various management roles, including leading the sales organization in Australia.

He replaces Gai Tyrrell, who served as Hawaiian’s regional director for Australia and New Zealand from November 2014 until July 2018.

About Hawaiian Airlines
Hawaiian® has led all U.S. carriers in on-time performance for each of the past 14 years (2004-2017) as reported by the U.S. Department of Transportation. Consumer surveys by Condé Nast Traveler, Travel + Leisure and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawai‘i.

Now in its 90th year of continuous service, Hawaiian is Hawai‘i’s biggest and longest-serving airline. Hawaiian offers non-stop service to Hawai‘i from more U.S. gateway cities (12) than any other airline, along with service from Japan, South Korea, Australia, New Zealand, American Samoa and Tahiti. Hawaiian also provides approximately 170 jet flights daily between the Hawaiian Islands, with a total of more than 250 daily flights system-wide.

Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at HawaiianAirlines.com. Follow Hawaiian’s Twitter updates (@HawaiianAir), become a fan on Facebook (Hawaiian Airlines), and follow us on Instagram (hawaiianairlines). For career postings and updates, follow Hawaiian’s LinkedIn page.

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