The good news keeps coming for our elite Mileage Plan members. Alaska and oneworld announced today that those flyers will receive matching oneworld tier status in the global alliance:
Many of the benefits our elite flyers currently enjoy on Alaska with their status will seamlessly carry over to the oneworld tiers when they travel on any of the 13 global oneworld member airlines. This means they’ll be able to take advantage of a variety of privileges, including priority check-in, access to international first and business class lounges, preferred boarding, fast track through security, baggage benefits and more.
Alaska joins oneworld on March 31, 2021. Matching oneworld tier status for our elites happens automatically at that time.
For example, beginning March 31, an Alaska MVP Gold member will receive oneworld Sapphire status right away. If that traveler then takes a trip from San Francisco to Doha on Qatar Airways, they’ll have access to business class lounges, business class priority check-in and priority boarding, regardless of the class of service they’re flying in.
Our upcoming membership in oneworld opens up endless possibilities, especially for our elite Mileage Plan members,” said Ben Minicucci, Alaska’s president. “As the airline industry continues to recover, we expect an increasing number of our guests to look ahead to international travel once again. If you’ve worked hard to earn status with us, all that hard work will go even further with benefits in oneworld to make your journey even more enjoyable.”
Alaska will be the 14th full member of oneworld. The current 13 members of the alliance are: American Airlines; British Airways; Cathay Pacific; Finnair; Iberia; Japan Airlines; Malaysia Airlines; Qantas; Qatar Airways; Royal Air Maroc; Royal Jordanian; S7 Airlines and SriLankan Airlines. Fiji Airways is a oneworld connect partner. Prior to COVID-19, the alliance’s global network offered flights to more than 1,000 destinations in more than 170 countries and territories.
We are excited to announce the oneworld benefits that Alaska Airlines Mileage Plan customers can expect when Alaska joins the alliance next year – unlocking more benefits and destinations for the airline’s frequent flyers,” said oneworld CEO Rob Gurney. “With its strong network on the U.S. West Coast and award-winning customer service, Alaska’s membership will position oneworld to offer even more privileges and options to our member airlines and customers.”
Just last month, Alaska announced a new arrangement with American Airlines that will make it a more hassle-free, rewarding experience for elite guests from one airline to travel on the other, with new benefits rolling out during 2021.
As part of the enhancements, Alaska’s MVP Gold 75K, MVP Gold and MVP Mileage Plan members will have access to premium seating or receive upgrades when they book flights on American’s domestic and international routes. These elite perks are in addition to the benefits offered by Alaska’s upcoming membership in oneworld.
Alaska Airlines and United Way team up to brighten holidays with meals and ‘ugly’ sweaters
Alaska’s holiday sweater is back! This year we are selling our sweaters for a good cause to provide holiday meals to those in need in our communities.
All proceeds from sales of our holiday sweaters will be donated to United Way’s Ride United Last-Mile Delivery initiative, which partners local United Ways with DoorDash and its “Dashers” (drivers) to deliver food from local food banks, food pantries and other distribution points to senior citizens, low income families and those who can’t leave home.
Since 2017, Alaska Airlines has spread holiday cheer by offering guests wearing any kind of holiday sweater priority boarding on National Ugly Sweater Day. Unfortunately, due to social distancing guidelines and new boarding processes, we will not be offering this one-day promotion. However, we invite guests to purchase their own Alaska Ugly Sweater and give back to the community at: companystore.alaskaair.com.
If our holiday sweaters run out, don’t worry, you can still support United Way by visiting their website.
We are grateful for this generous donation that will support our food relief efforts, particularly during the holiday season, when so many in our community are still struggling. This gift illustrates Alaska Airlines’ strong support for the community and for our long-standing partnership, as we try to meet the tough challenges caused by the pandemic,” said Gordon McHenry, Jr., United Way of King County president and CEO.
Alaska’s is helping provide meals to those in need of food and flexible earnings opportunities to DoorDasher’s Dashers in these unprecedented times.
Chief Football Officer Russell Wilson also joined in the effort with giving to United Way through his Why Not You Foundation.
I love to give back. And what’s better than giving back to our communities while dressed in Alaska Airlines’ famous holiday sweater?” Wilson said. “Together, let’s help out the United Way’s Ride United Last-Mile Delivery program and look fly while doing it.”
2020 holiday sweaters helped Alaska donate one million meals.
When the pandemic began impacting the U.S. earlier this year, we launched our #MillionMealsChallenge to give one million meals to food banks across the country.
Through this challenge we donated 1,394,214 meals to those in need. Besides our donation to United Way, we also donated food from our local kitchens to food banks, we matched our employees’ donations to local food banks and also supported through grants from the Alaska Airlines Foundation, an independent 501(c)(3) nonprofit arm of the airline.
We are so proud and beyond grateful to all of our guests, partners and employees who have helped us provide one million meals to communities and people we serve across the country,” said Joelle Nausin, community relations manager. “With the pandemic impacting so many people’s ability to get out and visit food banks, this effort is critical.”
Alaska Airlines recently hosted a virtual conversation with some of the world’s leading COVID-19 experts from Fred Hutchinson Cancer Research Center and UW Medicine. Our goal was to share the latest vaccine research and vaccine developments, how to protect yourself and others during the pandemic and what we’re doing to keep guests safe when they travel.
Guests from across the country joined in and asked nearly 1,000 questions for the medical experts, which included topics like what the best kind of mask is to wear, and how long the virus lasts in your system and where we’re at with the latest vaccine.
Check out the full recap of the one-hour virtual event and responses to some of the top unanswered questions below.
Watch the full discussion
Rising to the Challenges of a Pandemic: A Conversation with Experts from Alaska Airlines, Fred Hutch, UW Medicine
The conversation was hosted by Luke Burbank of Live Wire and brought to you by Alaska Airlines.
Questions & Answers
Is air travel safe?
Yes. At Alaska, we believe air travel is safe. Recent studies have found airplanes are among the most low-risk indoor environments in the world. And with our Next-Level Care, Alaska Airlines is prepared to give you the safest, cleanest and most enjoyable travel experience from start to finish. Alaska’s Next-Level Care includes 100+ ways to maintain the highest standard of safety throughout your travels, including mask requirements, enhanced cleaning, hospital-grade high efficiency particulate air filters on board and no change fees.
Is Alaska Airlines considering requiring flyers to vaccinate before they fly?
No. Several recent scientific studies about air travel concluded that it is safe to fly by following a layered approach using masks, hand sanitizer and air filtration. With more than 100 safety protocols in place, including mandatory masks, enhanced cleaning between flights, HEPA air filtration and touch-free technology, we believe it’s safe to fly and will not require guests to vaccinate before they fly on Alaska Airlines at this time.
Is the air onboard filtered during boarding and deplaning and while the plane is taxing at an airport? What about during deicing?
The sophisticated air filtration system and HEPA filters on our aircraft are actively working during the boarding and deplaning process. During cold weather, when we need to deice the plane, the system exchanges air through our HEPA filters the entire time while also preventing deice fluid fumes from entering the aircraft.
Is the air you breathe on a plane the same air from takeoff to landing? No. Our aircraft exchange fresh air from outside and through hospital-grade HEPA filters every 2 to 3 minutes. The entire cabin air is completely refreshed about every 6 minutes. The filters onboard remove 99.9% of airborne contaminants. Read more about Alaska’s HEPA filtration process.
How effective are masks and social distancing? What types of masks are acceptable: disposable paper, cloth, home-made, nose closure or not (bendable wire)?
Masks are one of the most important ways we can protect ourselves and others from infection, which is why Alaska has its strict mask policy—no mask, no travel. Fred Hutch researcher Dr. Josh Schiffer’s work suggests that if both an infected and an uninfected person are wearing masks, the risk of transmission drops by 40% to 80%, depending on the effectiveness of the mask.
The CDC recommends that masks have two or more layers of breathable fabric that completely cover the nose and mouth and snugly fit around the sides of one’s face. The denser the weave of the fabric, the better, as these create a better filter for droplets and aerosols. Read more about Dr. Schiffer’s opinion in the New York Times.
How long is a person contagious before they test positive for the virus?
How soon after infection a person can test positive for the virus, and when they become contagious, depends on the initial amount of virus that triggered the infection.
Sophisticated models by researchers like Dr. Josh Schiffer at Fred Hutch show that people are most infectious from about two days before they start to show symptoms until a day or so after they show symptoms. That three- to four-day window is when people are most infectious and likely represent the earliest time point at which they would return a positive PCR sample.
How long does the antibody remain in your body? Would an antibody test today be able to tell if I had COVID-19 in March?
This is an open question that researchers are still investigating. While there have been anecdotes about re-infection, an outbreak at a Wisconsin summer school retreat provides a little more cause for optimism. Interestingly, the outbreak was seeded by one student who received a negative COVID-19 test one week before camp but tested positive shortly after arriving and developing symptoms. During the retreat, 118 of the 152 attendees tested positive or had COVID-19 symptoms. However, 24 of the 34 who did not contract the disease had previously been infected and recovered, suggesting some level of protection.
Researchers around the world, including Dr. Jesse Bloom at the Hutch, have been studying the persistence of antibodies over time following infection and will know more as more data becomes available.
When will we know more about the long-term impacts of COVID-19, especially its effects on blood clotting?
Given that COVID-19 emerged less than a year ago, scientists have made astounding progress understanding the disease. However, it’s too soon for us to fully understand the long-term impacts, even as we hear stories about long-haulers. A study by Fred Hutch’s Dr. Julie McElrath is following people after infection to learn more about long-term impacts and the factors that might predispose people to these effects.
When viruses or other pathogens mutate, do they generally become more or less virulent? And what about COVID in particular?
While it is true that some viruses mutate rapidly, making vaccines tricky, that does not appear to be the case for SARS-CoV-2, the virus that causes COVID-19. Since the start of the pandemic, Fred Hutch researcher Dr. Trevor Bedford has been tracking tiny changes to the virus’s genetic code (mutations) as it moves from person to person . Based on this tracking, we know that SARS-CoV-2 is not changing as rapidly as other viruses, including flu and HIV. Crucially, only one mutation that has emerged has successfully propagated, and it is located at a site in the genome where it is unlikely to interfere with antibodies the vaccine will produce. Read more about Dr. Bedford and his award-winning open-source software, Nextstrain, in Vanity Fair.
The virus’s history, of course, does not predict its future. Hutch researchers are cognizant that mutations could emerge that affect the region that vaccines target: the virus’s spike. With that in mind, Dr. Jesse Bloom has measured how virtually every possible mutation to the spike region would affect the virus’s ability to escape detection from vaccines and other antibody-based treatments without compromising its ability to infect cells. His work will inform future treatments and vaccines.
If a person has one type of COVID-19 vaccine, would it be okay to have a different type of COVID-19 vaccine later?
If different types of vaccines are found to have equivalent safety and efficacy profiles, this idea could be an intriguing one. Researchers would need to design studies carefully to determine the right order to ensure an optimal immunity boost. This will need careful study before researchers are able to recommend whether, and in what order, people should get two different vaccines.
Do the vaccines alter your own RNA?
The short answer is no: Messenger RNA (mRNA) is short-lived and cannot be incorporated into our genetic code. The first few vaccines that are likely to be approved — made by Pfizer, Moderna, AstraZeneca, and Janssen —use a few different mechanisms to deliver mRNA which elicits an immune reaction to fight the virus.
Are there any treatments that our doctors can easily prescribe that minimize the impact of the disease if we get Covid?
Currently, treatments such as remdesivir (an antiviral drug), dexamethasone (an anti-inflammatory), and monoclonal antibodies such as those given to President Trump (virus blocking and targeting) are being prescribed to people with severe disease, and they appear to have some effect. There is, however, a need for treatments that can be prescribed earlier in the course of the disease, and there is no proof that the same treatments will work then. To expand the treatments available for patients, Fred Hutch launched the COVID-19 Clinical Research Center, the nation’s first freestanding facility dedicated to studying early coronavirus interventions. The goal with these treatments is to interrupt the disease early, reducing the severity and preventing hospitalization. We are currently enrolling patients for several clinical trials of promising therapies.
Would volunteering for the vaccine trial require a drive to Seattle?
No. You can learn more about the vaccine trials at preventcovid.org.
I assume mRNA vaccine will translate spike proteins in cells throughout the body, not just the lungs. What danger is there of triggering an unexpected cytokine/inflammation response?
All vaccines go through three phases of human testing before being approved by the FDA and distributed to the public.
Phase 1 clinical trials show if a vaccine is safe in humans and measure how the immune system responds to it.
Phase 2 trials enroll hundreds of volunteers and show whether the biological signals of effectiveness show up in those assigned randomly to a vaccine instead of a placebo.
Phase 3 trials enroll large numbers of people — 30,000 and 60,000 in the U.S. and worldwide — to prove that the vaccine reduces the risk of infection or serious illness to protect individuals and communities from COVID-19.
Data from these studies are assessed by an independent Data Safety and Monitoring Board to confirm the safety of the vaccines. If volunteers experience serious health problems, researchers investigate to determine whether they were caused by the vaccine. If these vaccines trigger an adverse response in any way, these trials will catch them and pause, as they did with AstraZeneca and Janssen, to determine if they were caused by the vaccine.
Meet the panel:
Josh Nice is the Director of Quality Assurance at Alaska Airlines. With more than 25 years of experience in roles managing safety training and compliance, Josh is a member of the Alaska Airlines COVID-19 Safety Team that is responsible for identifying and reducing the risks related to COVID-19 across our operation, both for guests and Alaska employees. He also leads the effort to audit COVID-19 safety measures at airports and Alaska’s corporate workspace.
Dr. Michele Andrasik is one of the directors of the Hutch-based HIV Vaccine Trials Network where she focuses on HIV prevention and social and structural factors that cause health inequities. She is drawing on her expertise to ensure that communities of color who are hardest hit by the coronavirus are adequately represented in vaccine trials hosted by the Coronavirus Prevention Network.
Dr. Keith Jerome is a virologist at Fred Hutch and director of the University of Washington’s Molecular Virology Laboratory. Thanks to his team’s quick work to develop a test for COVID-19, the Virology Lab at the UW School of Medicine which has done more than a million COVID-19 tests since early March. His group continues to improve testing, including developing rapid point-of-care tests.
Dr. John Lynch is an associate professor of medicine at the University of Washington School of Medicine and an associate medical director at Harborview Medical Center. Dr. Lynch oversees the hospital’s Infection Prevention & Control, Employee Health and Sepsis Programs and is currently leading the clinical team for UW Medicine’s COVID-19 Emergency Operations Center. His focus is on the prevention of infections within healthcare settings.
Emcee, Luke Burbank is an American radio host and podcaster who hosts the Portland, Oregon-based syndicated variety show Live Wire Radio and the Seattle-based former radio program and current podcast Too Beautiful to Live.
Spot the scammers: Alaska Airlines doesn’t charge change fees
Our guests can enjoy total peace of mind when their travel plans change, as we’ve eliminated change fees. Unfortunately, some third party “travel” websites are not offering the same friendly service—instead they’re taking advantage of travelers.
We’re here to help everyone enjoy travel and hopefully the following information will help our guests avoid getting scammed.
Here’s what can happen:
Scam travel websites pay to show up when you search “Alaska Airlines”
The most common way scams occur is a scamming site will pay internet search engines to have their website appear in the top search results. So when someone goes to search “Alaska Airlines,” one or more of these websites could pop up.
The safest way to book or manage travel is by using alaskaair.com or a trusted travel agency. Alaska partners with reputable and legitimate travel agencies and booking tools, such as Expedia, Priceline, Google Flights, Kayak and others. To guests considering not using our website, we recommend doing some research to make sure the website or tool you use is legitimate. Trusted websites should properly disclose if they plan to charge any fee(s) and label them as their own fees — versus labeling them as Alaska’s fees. Learn more about our change fee policy.
Book or Manage Travel on Alaska Airlines Website
Scammers will use Alaska logos or pose as Alaska travel agents.
Scamming websites will often use Alaska’s logo without permission and offer extraordinarily low (and often fake) Alaska fares. If a deal seems too good to be true and can’t be replicated by booking directly on our website or with a reputable travel agency, it’s probably a scam.
Some sites also mislead callers by posing as actual Alaska Airlines Reservation agents—but unless the caller ID is 1 (800) 252-7522 or 1-800-ALASKAAIR you are NOT actually speaking with one of our agents. For assistance with all things related to Alaska Airlines reservations, baggage, cargo, flying with pets or Mileage Plan and more please visit our official help center at alaskaair.com/content/about-us/help-contact.
Alaska Airlines Trusted Help Center
We never ask for guests’ personal information (such as password credentials).
If a guest desires to make a change/cancellation/booking but ends up speaking with a scammer, the guest will likely be asked to share their personal and payment information — like their Alaska Account email + password, credit or debit card number associated with their account — and will ultimately be charged an inflated fee for the purported “service.”
Even worse, the scammer could change the email linked to the guest’s Alaska Airlines account and continue to use their account/saved payment for travel without the guest ever knowing—unless they closely watch their bank statements every month.
In some cases, the scammer does complete the transaction on the guest’s behalf (using our website or calling our Reservations center by posing as the guest) but keeps any refund or credit that is due back to the guest.
In other cases, the scammer does nothing for the guest and simply keeps the guest’s money. We’ve even heard of cases in which the scammer sends the guest a fake confirmation email, so the guest believes their transaction has actually been completed. If a guest used alaskaair.com, they should see any change processed by Alaska Airlines in their Alaska account by clicking “manage.”
If you’ve been scammed, take action.
We encourage anyone who believes they’ve been a victim of scamming travel sites to contact their bank to dispute the charges and take steps to protect their identity (such as alerting credit reporting agencies, and monitoring their accounts for unusual activity), and report the incident to the U.S. Federal Trade Commission (FTC).
The simplest way to avoid scams.
The simplest way to avoid these scams is to work directly with us by visiting the Alaska Airlines website at alaskaair.com or calling our Reservations center at 1-800-252-7522, or a trusted travel agency or booking tool like those mentioned above.
While November serves as a time for giving and spending quality time with loved ones, it also serves as an opportunity to reflect on the contributions that Indigenous people have made to our country and communities.
Our airline’s roots run deep in the state of Alaska. For more than 88 years, we’ve been a lifeline for many Alaska Natives by flying necessary essentials for their everyday life. We value this relationship and would also like to honor all diverse Native communities in which we serve and fly within North America, Costa Rica and Mexico.
To celebrate this month, our employees shared how they connect with their Native heritage and their thoughts on what they would like people to know about their culture:
With heart and Steilacoom spirit
Robyn D.
Anchorage-based Alaska inflight supervisor Robyn D. says with her connection to the Steilacoom Indian Tribe, it felt natural to join Alaska’s Native Employee Network (NEN) 14 years ago, of which she has been chair of since 2017. NEN is Alaska’s business resource group filled with passion for uplifting Alaska Native and Native American employees.
Robyn at the Sobriety Celebration in Eyak, Alaska with Yakutat Native dancer.
“For me, Native American Heritage Month isn’t a specific month to be recognized but is a culture that fills my heart and spirit daily. I am proud to be enrolled as a tribal citizen in the Steilacoom Indian Tribe. Our Culture Center and Museum is located in Steilacoom, WA, and I briefly sat on the council until relocating to Anchorage. I still love attending tribal gatherings and have wonderful memories watching my uncle Adam cook salmon on cedar planks in front of an open fire and learning how to basket weave from my uncle Les.”
Uvna Agaa Qikiqtagrumi (I’m Agaa, I’m from Kotzebue.)
Kotzebue is a small town located thirty-three miles above the Arctic Circle. At the airport there, Alaska Customer Service Agent Chloe N. has made it a point to share one Inupiaq “word of the day” in her training classes.
Chloe teaching an Inupiaq word of the day, source instagram.
She says in English her name is Chloe, but “Agaa” is her Yupik name. Chloe was named after her great uncle Agaa, who is from Kotlik, originally from St. Mary’s, Alaska.
“Every morning, I’d share a lesson on an Inupiaq word, how to pronounce it, what it means and then quizzed the class on the word from the previous day. Of course, I started with ‘tiNmisuun,’ which means ‘airplane.’ My teammates loved learning Inupiaq, and it made me feel proud to share my heritage with them.”
The importance of history and the resurgence of Native pride
Juneau, Alaska ramp service agent Jerry A. is of Tlingit heritage; a tribe that stretches throughout the southeast panhandle of Alaska into British Columbia, as well as the Yukon Territory and Skokomish Coastal Salish tribes in Washington state. He says he is half Alaska Native from his mom’s side, and half Native American from his dad’s side.
“I recognize Native American Heritage Month as a special time because there is a variety of community education work that comes from a wide range of diverse tribes and organizations, which for me, is the Sealaska Heritage Institute. They have been sharing information throughout the month via their YouTube page and other social media channels,” said Jerry.
Jerry A.
One thing the average person may not be aware of he says, unfortunately, is the generational trauma that has trickled down, influencing some Native families and individuals, with missed opportunities to learn, embrace and celebrate their culture out of fear or shame. This has led to the endangerment of Native history and language. Fortunately, there has been a resurgence in the last several years to educate those willing to learn with an emphasis on teaching children. For example, before the pandemic, there were elementary school classes that integrated the Tlingit language into the learning curriculum. “I’m looking forward to the work resuming to help reignite our Native pride,” he says.
Family, feasts and feelings of fulfillment
Melissa K.
Anchorage-based Alaska Flight Attendant Melissa K. says she feels it’s important for people, especially Alaska employees, to learn more about Native culture; as a half-Inupiaq person whose mother is from King Island and great grandfather was the chief there, she has great pride in her ancestry. King Island, located in the middle of the Bering Sea, is no longer inhabited. Once a thriving community before being overtaken with tuberculosis, the people migrated to Nome, Alaska and other villages in 1959.
“We are resilient and resourceful. Subsistence and sustainability are still a big thing in Alaska; everything we hunt, we eat. We use every part of the animal, and we fill our freezers in the winter,” said Melissa. “When I visit home, I connect with my culture and my family with a Native feast.”
Melissa’s grandmother and her cousin traveling on Alaska with the King Island dancers who traveled all over the country in the 1960’s thru the 1970’s.
Proud family history and dreams of flying come true
Jay W.
While Portland-based Captain Jay W. spends the bulk of his adult life in Washington state, he hopes to share Native traditions his mom and family taught him with his children, like berry picking in Nome, Alaska.
“The Native experience for me involves respect for the land, resources and elders and the ability to share that with future generations,” said Jay. “Summers in Nome were very busy, as it included a subsistence lifestyle of gathering food for the frozen winter months, much like our ancestors did. In the summer months, we traveled to a fish camp called Nook and would stay there for weeks. When not catching and drying fish, we would spend time in the tundra picking berries and greens. Most of the food would be stored for wintertime.”
Jay as a small boy with his mom in the tundra in Nome, looking for berries to pick.
Native traditions, and the importance of honoring language
Sherri (left) and her eldest daughter (right) wearing their yin/yang bidzaaghoolaanh, a traditional piece of clothing worn during memorial potlatches (ceremony) at the Alaska Federation of Natives Convention in Anchorage.
Growing up fishing, hunting and gathering in Koyukuk, Alaska to live a subsistence lifestyle, Seattle-based Alaska Flight Attendant Sherri K. says her grandmother also taught her to sew/ knit and the importance of language.
“What I would like for people to know about my culture is that there is a lot of non-verbal communication in the Native communities that non-Natives are not familiar with. It is often misunderstood as being ignored or non-responsive,” said Sherri. “I also feel that it’s essential for us – especially as employees – to learn the proper pronunciation of Alaska places and landmarks by asking Alaska Natives or doing an online search for Native Alaska pronunciations. Taking the time to try and get it right is an important part of respecting our culture and the residents born and raised in these communities.”
Sherri wearing the first dress that she made as the first Athabascan Woman featured in a calendar of Native American Women. The dress would later be worn by her daughters when they graduated high school.
Alaska Airlines Native Employee Network
At Alaska, our Native Employee Network (NEN) business resource group provides social and networking opportunities for our Alaska Native and Native American employees so they feel committed and connected to their workplace. In addition to supporting Alaska and Horizon’s commitment to attracting and retaining Alaska Native and Native American employees and customers, NEN works with our company to continue being a neighborhood partner by volunteering in the communities we serve.
Shanyn Wright conducted interviews and contributed to this story. Shanyn is a West Coast nomad, having bounced around from Hawai’i to California and now, Washington. No matter where she goes, Shanyn tries to spread the Aloha spirit by sharing culture and is a multimedia communications specialist at Alaska Airlines and member of Alaska’s Pacific Islander Alliance Business Resource Group.
You’ve got mail: Alaska Airlines sends flight carrying nearly 30,000 lbs of cargo on passenger jet
Last week, Alaska Airlines operated its first flight with a cabin full of mail instead of passengers. Since reducing our flying due to the coronavirus, we’ve been looking at other ways to utilize passenger aircraft to carry essential goods to people and businesses who need it most.
The first revenue cargo flight, on a classic 737-900, carrying mail and freight was a success. It flew from Seattle to Southeast Alaska.
This mail-illion dollar idea and FAA-approved-design allows cargo to use all available space on the main deck for essential goods like mail, medical equipment, e-commerce packages and other freight.
Each one of these flights can carry close to 30,000 pounds of cargo, including belly capacity where luggage is typically stored.
Trying to pull off a passenger-to-freighter operation is relatively new. No other known carriers in the country are doing anything similar on domestic flights, with cargo on seats. After months of planning, we worked with HAECO, one of the world’s leading independent aircraft engineering and maintenance groups, to be their first launch customer in North America.
“Our teams have been working since the pandemic hit to identify the safest and most effective processes to increase our cargo capacity,” said Torque Zubeck, managing director of cargo. “HAECO’s design will allow us to maximize the available space, increase our cargo capacity and protect the supply chain by connecting critical cargo to the communities we serve during this public health crisis.”
How does it work?
First, the cargo container bags are installed on the passenger rows by the maintenance team, a process that can take six to eight hours.
Each container bag is limited to 110 pounds of mail to meet FAA requirements, and once fitted, the main deck will carry an additional 13,500 pounds of cargo on top of what a passenger-only cargo flight can carry. Our seats did not require any modifications to install the containers, the existing seat belts are used to secure the bag.
Once the containers are installed and safely secured, the cargo flight is equipped for its scheduled route. The crew for these cargo flights will consist of two pilots and cargo load agents. The cargo load agents will be seated in the jumpseat during the flight and provide oversight of loading, ensure proper tagging and cargo integrity. They’ll also provide fire suppression if required and will make sure cargo is safe and secure within the in-seat package stowage system.
Over 100,000 pounds of mail to Alaska are expected daily this winter.
What happens next? Although we have just one cargo aircraft fitted with the in-seat solution, we’re planning to continue flying it in the state of Alaska to help with the holiday rush. The passenger aircraft will operate alongside our 3 freighters to supplement heavy holiday demands, which will help to free up space for cargo that truly needs the freighter.
Depending on its continued success, Alaska hopes to expand the cargo container solution to other 737-900 aircraft throughout the rest of the winter. The extra capacity could allow us to bring 100,000 pounds of additional e-commerce into Southeast Alaska.
Alaska prepares for the Boeing 737 MAX to safely join our fleet with first passenger flights expected in March
This March, Alaska Airlines is scheduled to start welcoming guests on our first Boeing 737 MAX aircraft. We currently don’t have a MAX in our fleet. We expect delivery of the first plane in January, followed by several more throughout 2021.
On Nov. 18, the Federal Aviation Administration (FAA) certified the MAX, giving the approval to all airlines to begin the process of bringing the aircraft back into service. Our guests will only fly on a MAX aircraft after we’ve tested and verified all required and necessary processes to prepare the aircraft for passenger service.
We have high expectations and confidence that Boeing has made the required changes and necessary improvements to the MAX. With these enhancements and the FAA’s thorough inspection processes, this aircraft will meet the high safety standards we expect.
For us, safety is always priority number one. If an aircraft is not safe, we won’t fly it.
“As a safety professional with decades of experience, including many years with the FAA, I’ve had the opportunity to stay very close to the FAA and Boeing through the grounding and recertification of the 737 MAX,” said Max Tidwell, Alaska’s vice president of safety and security. “I’m very confident with all the steps the FAA and Boeing have taken and the steps we’re taking at Alaska to prepare us to safely bring this aircraft into our fleet.”
One of Alaska’s 737-9 MAX at Boeing Field in Seattle.
Once our first MAX is delivered, we’ll begin two months of testing and verifying all the necessary processes to prepare the aircraft for passenger service, which is scheduled to begin in March. Our teams will put the plane through its paces, which includes flying it more than 19,000 miles and over 50 flight hours all over the country, including Alaska and Hawaii.
In the coming weeks, our pilots will also begin the required eight hours of flight simulator and computer-based training that focuses on the operation of the MAX. Our pilot training program for the MAX is more extensive than what’s required by the FAA. All of our maintenance technicians undergo a minimum 40 hours of training on the variations between the MAX and our existing 737 NG fleet, with certain technicians receiving additional specialized training.
Learn more about our dedication to safety and our training programs for the MAX at alaskaair.com/737MAX.
Alaska Airlines is planting a tree for every flight to the Hawaiian Islands—and we invite you to Malama Hawaii with us
In the spirit of giving back as Hawaii tourism recovers, Alaska Airlines will plant one tree for every flight we fly to the Hawaiian Islands from now through the end of the year, in support of Malama Hawaii. Malama means to “take care,” and as visitors return to Hawaii, the Islands are asking travelers to be respectful of Hawaii’s beauty and leave with a better understanding of what it means to care for the earth and each other.
Whether you plan to work from Hawaii or are planning a future trip to the islands, we’re encouraging our guests to experience the Islands on a deeper level with a greater emphasis on connecting with the community, culture and to leave Hawaii better than when they arrived — and help preserve it for the future. Now through the end of 2020, Alaska will plant nearly 900 trees, in partnership with the Hawaiian Legacy Reforestation Initiative. We invite our guests to join us in support of Malama Hawaii by sponsoring their very own Alaska Airlines Legacy Tree or participating in another volunteer activity during their visit.
The trees will be planted with the Hawaiian Legacy Reforestation Initiative (HLRI) at Gunstock Ranch, located on the island of Oahu — the same location where our President Ben Minicucci planted a tree with other Alaska employees during a recent visit to Hawaii.
Why trees? Trees produce oxygen for the environment while improving our air, land, and water quality. According to HLRI, when you plant a native endemic tree, like the Milo tree, it helps to reforest lands in Hawaii that have been decimated by livestock and commercialization. Native Hawaiian birds, insects and wildlife also benefit from these forests, as well as the environment and lands that are passed on to the next generation.
“Travel has fundamentally changed, and travelers have become aware of their personal impact on the places they visit now more than ever,” said Jeffrey Dunster, Hawaiian Legacy Reforestation Initiative’s co-founder and executive director. “By planting an Alaska Airlines Legacy Tree and helping to offset your carbon footprint during your stay in Hawaii, you’ll be making a difference for our island home — and the only footprint you’ll leave behind will be left in the sand of our beautiful beaches.”
While visiting Hawaii might look and feel different these days, visitors can count on strengthening their connection to the Islands by experiencing its natural beauty and learning from its residents — all while helping regenerate the destination.
“As we welcome visitors back to Hawaii, we want to support awareness of mindful travel to the Islands—both in the air and on the ground,” said Daniel Chun, Alaska’s director of sales, community and public relations for Hawaii, who is also a Hawaii Tourism Authority board member. “Alaska has always taken great pride in being responsible stewards of the places we fly, and we hope our guests take pride in this, too. We’re excited to support Malama Hawaii, as it provides a way for our guests to partner with local residents and organizations to help strengthen the communities they visit.”
When you’re ready to explore, rejuvenate and reconnect, Hawaii is waiting for you and offers plenty of opportunities to not only visit, but to give back to Hawaii.
Book a stay that really stays with you at alaskaair.com.
COVID testing for Alaska flyers.
We’re helping our guests travel to destinations that require a negative COVID-19 test result. Hawaii’s pre-travel testing program allows anyone entering the state who tests negative for COVID-19 in advance to proceed without the current 14-day mandatory quarantine. Learn more.
We’re partnering with multiple testing providers such as Carbon Health, Bartell Drugs and Costco to offer COVID-19 testing — available by appointment in-person, at-home, or drive-thru. More details.
If you were flying above or driving through downtown Seattle earlier this week, you may have spotted a familiar logo flying above one of the Pacific Northwest’s most iconic landmarks.
The Space Needle is not only one of our neighbors, but a symbol of Seattle. We couldn’t imagine a better place for us to honor our employees and recognize them for all their hard work during this challenging year.
On Tuesday, our team helped raise our tail atop the Space Needle. Alaska Flight attendant Hampton Isom, who took part in the event said “Being able to participate in something like this with other employees is so gratifying. I never thought I would have an experience like this – it’s just fantastic.”
Alaska software engineer Denny Tran shared similar sentiment. “It’s definitely really cool – it’s a once in a lifetime experience. I am really glad I was able to do this,” Tran said.
Not only was the flag raising meant to celebrate our employees, but we also hope it reminds our hometown guests, friends and family that we aren’t going anywhere.
“I hope guests see these images as a reinforcement of our commitment to Seattle,” said Alaska President Ben Minicucci who was also present for the flag raising. “We are proud to be a member of this community, and we want every single person in Seattle to know that Alaska is here for them when they’re ready to fly again.”
Raising the flag was just the kickoff to a new partnership between our two iconic Pacific Northwest companies. Over the next year, the Space Needle will offer our elites and credit card holders exclusive benefits and more. Stay tuned for more details as we roll out this exciting partnership!
The flag, which is 35 ft wide X 25 ft tall, will be finding a new home in one of our office buildings near Sea-Tac to help continue to celebrate our amazing employees and our pride in our Seattle hometown.
Honoring those who serve: Alaska Airlines salutes members of the United States military
We are so very grateful for the service of active duty military and veterans, and we appreciate the personal sacrifices that they and their families make for us all. Here are just a few of the ways that Alaska Airlines honors those who serve.
We are here to help you fly.
If you’re serving and have a trip on the horizon, we’ve come up with a few ways to make it simpler and more affordable.
Book military fares.
We offer special military fares to active duty military and their dependents in some markets. These fares apply to service members traveling on an official excused absence, and those discharged from active duty military service in any one of the US military agencies. Learn about our military fares
Receive a Veterans Advantage discount.
We offer a discount on our flights for members of Veterans Advantage. If you’re already a member, sign into your VetRewards to redeem your discount. If you’re not yet a member, enroll today to start saving on Alaska Airlines flights.
Check 5 bags for free.
For active duty US military personnel, and military dependents with travel orders, we’ll check your first 5 bags for free. Learn more
Fly with four-legged friends.
Trained service animals or emotional support animals travel for free with proper documentation. We also offer active military members and their dependents a pet shipping discount on Alaska Air Cargo. In order to qualify for the cargo discount, you must:
Present a common access card (military I.D.), indicating Uniformed Services, at the time of payment and at the airport. No photocopies will be accepted.
Provide military orders indicating Permanent Change of Station (PCS) at the time of acceptance within 60 days of report date. Orders must be reviewed at the time of tender. If no orders are provided, or are outside the date range, the full AVI rate will be charged.
Please note: Discount pricing is only applicable to pets traveling as cargo for shipments directly related to moving on official orders. The discount does not apply to commercial shipments (e.g. breeder) or personal moves. More about traveling with pets
Save on inflight purchases.
Did you know that all members of the military and their families get a 15% discount on food purchased during a flight with us? Just show your military ID to our flight attendant, and then prepare to snack. Note: Due to COVID-19 our inflight food & beverage service is limited. Browse our inflight food menu
We’ve got your back.
No matter what direction life takes you after your service, we’ll continue looking for ways to support you and your families, and to show you that we’re grateful for all you’ve done.
Thinking about your next career?
We’d love to help you join our team. Alaska Airlines has a long history of recruiting military talent. We work with groups like Camo2Commerce to learn how to help service members and their spouses use their military training and experience in civilian positions. Our Alaska Military Employee Resource Group supports current and future military and veteran employees with career development, promotes education and awareness, and provides networking opportunities. Explore the possibilities
We are fortunate to work with the Honor Flight Network to provide complimentary travel and reduced fares for veterans on specially planned tours of Washington D.C., to honor them for their military service. Since 2012, we have flown nearly 4,000 veterans to the D.C. Area on 80 Honor Flights.
While Honor Flights are currently on pause, we are already planning for flights in the near future, and we look forward to welcoming you back and saying “thank you, thank you for your service and sacrifice.”
Donating miles goes a long way.
We’ve made it simple for our guests to donate extra Mileage Plan miles to the Hero Miles program, to help injured service members and their families to stay connected during treatment. Donate miles
The conversations and dedication of a thoughtful group of employees were the catalyst for the creation of the Alaska Airlines Fallen Soldier program, which allows us to pay proper tribute to soldiers on the way home to their final resting places. Learn more about the program
Alaska Airlines aircraft technicians created and implemented the “Fallen Soldier Program” in 2011. This process ensures that military protocols are followed when handling the remains of fallen servicemen and women being flown to their final resting place on Alaska Airlines. Watch video
Our largest (& heaviest) tributes to service members.
Between Alaska Airlines and Horizon Air, our combined fleet has three special aircraft to honor those who serve. The designs — adorned on two Alaska Boeing aircraft and a Horizon E175 — feature an Alaska Airlines Salutes medallion and a fallen soldier badge, with the Battlefield Cross to honor those who have made the ultimate sacrifice. The planes also feature five rings surrounding the engines, representative of the five branches of the United States military, and American flag winglets. See one of our special liveries
In 2019, Horizon Air unveiled its E175 aircraft sporting the “Honoring Those Who Serve” livery, which pays tribute to U.S. military members, veterans, fallen soldiers and their families.
It’s our pleasure.
We are gratified that employee-led efforts like those above, along with tributes from individual employees, and our company’s work as a whole, have been recognized with a Freedom Award from the Department of Defense. It has been our honor to help service members and veterans however we can, and we promise to keep at it.
Thank you, again to all service members, past and present.
Alaska Airlines shines bright for Pride in Palm Springs
Although this year has presented us with new challenges, our Pride continues to fly. Even in a year when we can’t celebrate like before, we have not lessened our long legacy of supporting the people and communities we serve. When Palm Springs’ annual Pride Parade and community events were on the cusp of cancellation, our employees put their heads together to create a colorful alternative.
Over the weekend, our LGTBQ+ business resource group “GLOBE” and employees with Palm Springs community organizers created a show-stopping socially distanced “Light Up The Night” event using one of our aircraft.
Lights were projected onto the aircraft both Friday and Saturday evenings.
It was truly something to see—and a team effort—the aircraft awash in a rainbow of colors against the night sky was made possible thanks to local businesses, residents and our employees. Drivers honked and waved from afar and some even stopped to snap photos.
“This was a team effort and could not have been accomplished without the support of so many,” said J’Keren Sears, brand activation manager. “Creating moments of joy in the communities we serve is a privilege. We all feel so honored to be a part of Pride celebrations across the country.”
Teamwork makes the dream work
The teamwork and coordination behind this colorful event proved yet again that our innovative and scrappy team can support our communities, even in this difficult time.
Getting lit. Employees Kevin Larson, a manager of central baggage and Jeremy Naz, senior HR systems analyst, worked with Pacific Northwest Theater Associates (PNTA) a Seattle based production company, to install the lighting and monitored the light projection throughout the event.
“PNTA was just as excited and motivated as we were to bring this together, we couldn’t have imagined a better partnership!” said Larson.
Smooth talkers. Fellow GLOBE leaders Chad Gabagat, workforce planning specialist and Alice Tam, codeshare & interline revenue program manager, worked communications from Seattle to make sure everything went smoothly.
All good on the ground. Palm Springs Manager of Station Operations Deana Engelke-Spence and her team provided support with on- the-ground logistics.
Best PJ in town. The plane’s park job was coordinated by Contract Service Lead Donald Walker and Palm Springs SkyWest Maintenance. They made sure of the safe delivery and parking of the aircraft—which looked better than ever.
Our Pride flies nonstop.
Alaska is fully committed to celebrating diversity, inclusion and the fight for equality. As longtime supporters of the LGBTQ+ community, we will continue to build a more equitable society and bring people together—even if we are social distancing. Our incredible employees are our driving force as we strive for full equality, diversity, and inclusion for all people and the communities we serve. We’re proud to sponsor Pride in Seattle, San Francisco, Honolulu, Anchorage, San Diego, Portland and Palm Springs.
The air you breathe on Alaska Airlines flights is probably cleaner than the air you’re breathing right now. Surprised? Just keep reading.
Most flyers tend to think of an airplane as a closed environment with recirculated air. Not true! And that misconception has led to a lot of anxiety among flyers during the COVID-19 pandemic, so we’re here to set the record straight.
Every Alaska Airlines and Horizon Air aircraft recirculates fresh air from outside and through hospital-grade HEPA filters every 2 to 3 minutes.
Our aircraft recirculates fresh air from outside and through hospital-grade HEPA filters every 2 to 3 minutes. The filters onboard also remove 99.9% of airborne contaminants.
Recent findings from researchers at Harvard even showed the average age of clean air onboard is 1.8 minutes. For context, the average age of the air in a hospital room is 16 minutes, and 240 minutes at home.
And that’s just the beginning. In the mere couple of minutes air is onboard, it goes through numerous steps to keep you safe and healthy.
How does it work? Let’s go with the flow:
Step 1: Fresh outside air comes in
During your flight, fresh air is continuously pulled into the plane from outside, completely refreshing the air onboard every few minutes. This system was initially created back in the days when smoking on planes was common. Since then, it has evolved into a powerful system for keeping the air you breathe germ-free.
Step 2: Clean air flows from the top down
After fresh air comes onboard, it takes the most direct route to your seat, entering the cabin through vents in the ceiling, before getting pulled back out of the cabin through the vents by your toes.
This flow may seem like a minor detail, but it’s actually clever engineering. Because air flows top down, rather than traveling the length of the plane, the air you breathe only comes in contact with your immediate surroundings, keeping you in your very own travel bubble. This constant flow of air is a big part of why researchers at the Harvard T.H. Chan School of Public Health concluded recently that flying can be safer than eating at a restaurant or shopping in a grocery store (pg 3, 5, 7).
Data from Table 4.3 Comparison of Clean Air Ventilation Rates for Various Space Types Expressed in Air Change Rates per Hour and Average Age of Air, HSPH-APHI-Phase-One-Reportpg 76.
Step 3: Hospital-grade filters stop germs in their tracks
After flowing from the ceiling to the floor, air from the cabin is pulled through two HEPA filters in the belly of the plane. These filters use the same technology hospitals and laboratories rely on to stop the spread of pathogens, removing 99.9% of airborne contaminants.
Once air travels through the HEPA filter, it gets mixed 50/50 with fresh air from outside and flows back through the cabin. There is a full exchange of cabin air with outside and HEPA-filtered air every 2-3 minutes and 100% fresh air every 6 minutes.
All of these steps working together, along with mandatory masks, make it nearly impossible to contract COVID-19 when flying. In fact, research by the Department of Defense concluded that even if you were sitting right next to someone that has COVID-19 on your flight, it would take at least 54 hours to be exposed to an infectious dose.
So, if you’re on the fence about flying sometime soon, rest assured that you can breathe easy on your next flight. It’s all part of our Next-Level Care, which includes 100+ layers of safety to prevent the spread of COVID-19, including mandatory masks, enhanced cleanings between flights, electrostatic disinfectant spray and more.
Throw in finishing touches like complementary lavender-scented EO sanitizing wipes and contactless options to make your journey nearly touch-free, and you’ve got the recipe for a relaxing and safe flight.