Frequently asked questions related to COVID-19

We’re not letting the sun set on your current Mileage Plan status! We want you to feel confident about traveling with us when it’s time, so we’ve extended status through 12/31/21. For more answers & updates, see our FAQ.

Health experts weigh in on air travel, latest vaccines and ways to combat COVID-19

Alaska Airlines recently hosted a virtual conversation with some of the world’s leading COVID-19 experts from Fred Hutchinson Cancer Research Center and UW Medicine to discuss the latest vaccine research, best safety practices and what Alaska is doing to keep guests safe when they travel.

Where to Travel Based on Your Zodiac Sign

IT’S A SIGN! Your next travel destination could be written in the stars! We joined forces with the Astro Twins and Create & Cultivate to help you figure out where you should go safely in 2021 based on your zodiac. Check it out now!

Year in Review: Clean planes, remarkable service from our top-notch crew, here’s a poem bidding 2020 adieu

As we close out the year, we wanted to share the fun and things that were done! One things for sure, we can’t wait to fly with all of you in 2021.

10 tips for safe air travel during the holidays

If you plan to fly somewhere during the holidays we’ve got some tips for you, plus more than 100 ways to make your travel journey as safe and seamless as possible.

Alaska Airlines offers last-minute gift ideas for the traveler in your life

With holiday shopping going mostly virtual in 2020, Alaska is sharing some of the airline’s favorite gift ideas for the aviation geek, frequent traveler, ski lover and more in your life. Give the gift of travel for 2021, along with some of the most unique airline swag available online at the Alaska Company Store.

Alaska employees share the importance of Native culture

Our airline’s roots run deep in the state of Alaska. For more than 88 years, we’ve been a lifeline for many Alaska Natives by flying necessary essentials for their everyday life. We value this relationship and would also like to honor all diverse Native communities in which we serve and fly within North America, Costa Rica and Mexico.

Alaska Airlines is planting a tree for every flight to the Hawaiian Islands—and we invite you to Malama Hawaii with us

Now through the end of 2020, Alaska will plant nearly 900 trees, in partnership with the Hawaiian Legacy Reforestation Initiative. We invite our guests to join us in support of Malama Hawaii by sponsoring their very own Alaska Airlines Legacy Tree or participating in another volunteer activity when they visit.

Clearing the air with our HEPA filters

Watch a 1-minute video of our HEPA air filtration technology.

Once a Marine, always a Marine: Teague brings the same standards of excellence and safety to his job every day

Teague, who served as a Marine for 14 years, has been with Horizon Air for 26 years—his current job is auditing and overseeing all functions of the Maintenance & Engineering processes but he also maintains our “flag team,” which he founded after Sept. 11, 2001, to ensure flags in front of our buildings are raised properly, so visitors know to pause for a moment and reflect.

Researchers at Harvard say masks, air circulation & cleaning make air travel safe

Recent findings released by researchers from the Harvard T.H. Chan School of Public Health indicate air travel “is as safe or substantially safer” than routine activities like grocery shopping or eating out at restaurants — because airlines have implemented robust, multi-layered safety measures which can effectively reduce the risk of exposure to COVID-19 onboard aircraft.

From a plane to a helicopter employee Terri goes above & beyond the mountains to help an Alaska guest

Last year, Customer Service Agent Terri arranged for a helicopter to deliver a delayed bag to a guest who had arrived in Anchorage from the East Coast on his way to a remote area outside Talkeetna, Alaska. See if it got there.