Face masks are now optional on our planes and in airports under new guidance
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Face masks have been like boarding passes for nearly two years — you couldn’t fly without one. But, as of today, masks are optional in airports and onboard aircraft, effective immediately.
Note: Despite Federal changes, travelers must continue to wear masks on flights both to and from Canada. Masks must still be worn in airports within Belize, Canada, Costa Rica, Los Angeles County and Mexico. See other special travel instructions.
Due to a judicial decision in our federal court system, the mask mandate has been overturned, which means our guests and employees have the option to wear a mask while traveling in the U.S. and at work.
Safety is always our highest priority, so while we love to see your smiling faces in the airport and on board, we respect your decision to keep using this added layer of protection. Above all, we hope you’ll treat each other with kindness and respect throughout the travel journey and beyond.
Even as more pandemic protocols and policies ease, our team will remain vigilant and prepared for whatever may come next. Safety remains our top priority. And while we sincerely hope most of these challenges are in our rear-view mirror, we are confident we will be ready to respond if faced with another COVID wave or even a new virus.
What happens to guests who were banned because of not following our previous mask policy? Throughout the last two years, we have relied on reporting from agents and flight attendants to ban noncompliant guests from traveling while the federal mask policy remained in effect. Based on our reports, we will have some guests whose behavior was particularly egregious who will remain banned, even after the mask policy is rescinded.
As always, we will continue to hold safety as our highest value. Thank you again to our loyal guests and team of 22,000 people who came together over the last two years to do the right thing and take care of one another. We’ve proven we can do anything together.