Year in review: Top destinations & trending moments of 2019
Before heading into the New Year, we’re pausing to celebrate. From carrying a record number of guests – nearly 47 million – to serving the healthiest meals in the sky and striving to be the most sustainable airline, we’re smiling wing to wing thanks to some notable moments this year. Take a look.
A winning team: Alaska and Virgin America take home top awards in 2017
Condé Nast Traveler named Virgin America “Best U.S. Airline” in their 2017 Reader’s Choice Awards for the 10th year in a row this morning. Alaska Airlines took the third spot. Virgin America has taken the top spot in the poll every year since the airline began flying. “This is a celebration of the Best in…
A day in the life of an Alaska Airlines social care representative
Feature photo: Alaska Airlines’ social care team is based in Seattle and is responsible for monitoring Alaska’s social media channels and responding to customer service needs 24/7. Social media never sleeps, and neither does Alaska Airlines. Whether it’s assisting a guest with a mileage request or responding to inquiries about a storm on the East…
A decade of awesome: 10 ways Alaska and Virgin America continue to shake up the airline industry
Creating an airline people love is a bold goal, but if anyone is up for the challenge, it’s Alaska Airlines and Virgin America. Today, Virgin America was named the “Top Domestic Airline” 2017 in Travel + Leisure “World’s Best Awards” for the 10th year in a row. In May, Alaska Airlines ranked highest in airline…
The Wall Street Journal ranks Alaska Airlines No. 1 for fourth year in a row
For the fourth year in a row, The Wall Street Journal ranked Alaska Airlines No. 1 among the nine largest U.S. carriers in its 2016 Airline Scorecard. Aside from taking the overall top spot, Alaska was first in on-time arrivals and had the fewest extreme delays, fewest 2-hour tarmac delays and fewest complaints. Alaska took…