Travel Pono on Maui: Indulge in Island-Grown Flavors

Maui, with its beautiful beaches and postcard scenery, gives travelers plenty of reasons to visit, but the Valley Isle is also known for its bustling farm-to-table scene and locally made products. Small towns bring out the best of Maui’s flavors, offering unique tours and experiences to indulge. The walkable streets of Pa‘ia and Lāhainā, for example, are lined with small cafés and aromatic restaurants that deserve an afternoon or evening to explore. 

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Pa‘ia is home to galleries, cafes, restaurants and other local businesses, and is one of the best places for shopping local or taking an afternoon stroll with friends and family.

 

During the COVID-19 pandemic, isle entrepreneurs, farmers, tastemakers and foodies have worked hard to keep this innovative culinary destination available for kama‘āina and visitors with new health and safety measures. We encourage our guests to explore respectfully and kōkua by wearing a face mask while observing all county and business protocols.


Support Local Farmers at the Upcountry Farmers Market

Among the vast rolling hills of Haleakalā is the town of Kula, where slow, rustic vibes meet sweeping views of Lāna‘i, Kaho‘olawe, Molokini crater, and the West Maui Mountains. The area, known as Upcountry Maui, sits high on the crisp, fertile slopes of the dormant volcano and is home to communities deeply rooted in agriculture and caring for the land.

The Upcountry Farmers Market, open every Saturday, is a core hub for many of Kula’s ranchers, farmers and artisans, and is a popular stop. Shoppers can browse vendor tents filled with tropical bouquets, fresh honey, freshly harvested produce, grab-and-go meals, rustic bread, local clothing brands, and more.

When you visit, remember to wear your mask at all times and carry hand sanitizer in your reusable shopping bag as social distancing can be difficult during peak hours. While many vendors accept credit cards, we recommend also bringing cash (ATMs are available in a shopping center adjacent to the market).


Sip and Savor Maui-Grown Wines 

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Photo credit: MauiWine/Stu Soley
Wine tasting at MauiWine

 

MauiWine is among Kula’s best-known purveyors and the only winery in Hawai‘i that produces sparkling wines. Its winery rests on ʻUlupalakua Ranch, where King Kalākaua, the last reigning patriarch of the Kingdom of Hawai’i, historically re-embraced the tradition of hula. Today, MauiWine produces wines made from pineapple, raspberries, and six varieties of locally grown grapes. Visitors can sip their wines and share pūpūs (appetizers) on the lānai (balcony) of the King’s Cottage, a plantation-style home built in the 1870s to accommodate King Kalākaua and what today is the heart of MauiWine.

MauiWine only accommodates seated groups of up to six people and requires face masks at all times (until seated). Reservations are strongly encouraged, as the winery has reduced its capacity to keep customers safe and socially distanced. Tours are also temporarily suspended, but patrons can still wander the lavish property, learn more about its historic sites via self-guided maps and take photos beneath centuries-old trees. Guests can also purchase their favorite wines during their visit, and have their bottles shipped or specially packaged for airplane travel by MauiWine staff.

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Photo credit: MauiWine/Stu Soley
The King's Cottage on MauiWine at ʻUlupalakua Ranch.

 

"We often ask ourselves, “Can we do this well?” If the answer is yes, then we’ll take a shot at it," said Paula Hegele, president of MauiWine. "The idea of spending more time with fewer guests had a lot of upsides. In many ways, the guest experience we offer now is the guest experience we’ve always sought to offer. Pivoting to a seated, reservation-based service fits who we are as a business and our space in Ulupalakua. We keep looking for silver linings throughout this pandemic. One aspect we are very grateful for was the way our local community came out to the tasting room and supported us as we worked through redesigning the MauiWine experience," she added.


Chocolate with a Purpose

Maui Ku‘ia Estate Chocolate opened the doors to its Lāhainā factory earlier this year with a top-of-the-line facility, a mission rooted in sustainability, and chocolates uniquely created with a local flavor. The owner, a retired scientist with a passion for growing cacao, spent years developing a cacao farm on 20-plus acres of the West Maui Mountains before perfecting his first batch and opening the factory. 

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Cacao pods after a harvest at Maui Ku‘ia Estate Chocolate's farm.

 

Today, visitors can tour the farm to learn how cacao grows, visit the factory to see how cacao is turned into chocolate, and enjoy a nine-piece chocolate tasting on a spacious, covered outdoor pavilion. All guests are required to wear masks until seated, and a staff member will walk them through each chocolate variety’s tasting notes and best practices for experiencing optimal flavor. Each table, spaced to allow social distancing, has its own hand sanitizer pump, and the furniture, made of repurposed monkeypod tree wood, is cleaned after each tasting. 

“We have learned that having people taste our chocolate is the best way to convince them to buy, so we make certain our tasting experiences are memorable — not only for the quality of the chocolate but also for the information and entertainment value,” said Dr. Gunars Valkirs, CEO and founder of Maui Ku‘ia Estate Chocolate.

 

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Maui Ku‘ia Estate Chocolate offers a fun, educational and worthwhile nine-piece tasting at its new factory.

 

A bonus: all proceeds from its Saturday chocolate tastings are donated to the Maui Food Bank to help local families affected by COVID-19’s economic impacts.

Hawaiian Airlines Offers HawaiianMiles Redemption for COVID-19 Mail-In Test Kit

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HONOLULU – Hawaiian Airlines, Hawai‘i's biggest and longest-serving airline, today became the first U.S. carrier to allow members in its loyalty program to redeem miles for a pre-travel COVID-19 test. HawaiianMiles members across the United States can redeem 14,000 HawaiianMiles to order a mail-in test kit by Vault Health, a state of Hawai‘i trusted testing partner.

“We remain dedicated to making testing for our guests as convenient and accessible as possible, so we’re incredibly pleased to extend our partnership with Vault Health to allow our HawaiianMiles members to purchase their at-home test kit with miles,” said Avi Mannis, senior vice president of marketing at Hawaiian Airlines.

The redemption offer will be available to HawaiianMiles members for a limited time only. Members who choose to redeem their miles for a test kit will receive a confirmation email which includes a link to order the COVID-19 mail-in test kit from the Vault Health website.

"Our at-home supervised saliva COVID test provides a safe, convenient and reliable result delivered pre-travel," said Vault Health Founder and CEO Jason Feldman. "We are excited to work with Hawaiian Airlines who continues to innovate on behalf of their customers making travel easier and safer for everyone."

The test kit, which is available for travelers of all ages including children, will be mailed to guests who will self-collect their saliva sample with assistance from a testing supervisor in a video call. The kit is then express shipped to a lab, which will process and analyze the sample and provide travelers their results electronically within 24 hours of receiving the sample for an overall turnaround time under 72 hours.

Learn more about Hawaiian’s testing options at HawaiianAirlines.com/COVIDTesting.

All travelers to Hawai‘i or flying between the islands must follow the state’s travel procedures and complete its online Safe Travels form.

About Hawaiian Airlines

Hawaiian® has led all U.S. carriers in on-time performance for each of the past 16 years (2004-2019) as reported by the U.S. Department of Transportation. Consumer surveys by Condé Nast Traveler, Travel + Leisure and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawai‘i.

Now in its 92nd year of continuous service, Hawaiian is Hawai‘i's biggest and longest-serving airline. In 2019, Hawaiian offered nonstop flights between Hawai‘i and more U.S. gateway cities (13) than any other airline, along with service connecting the islands with Japan, South Korea, Australia, New Zealand, American Samoa and Tahiti. As a result of the COVID-19 pandemic, Hawaiian is offering an adjusted schedule of daily flights within the Hawaiian Islands, and between Hawai‘i and the U.S. mainland as well as Japan.

The airline is committed to the health and safety of its guests and employees and has reinforced enhanced cleaning procedures across its business. While the experience may be a little different, the authentic Hawaiian hospitality remains unchanged. Additional details on how Hawaiian is keeping guests and employees safe can be found at HawaiianAirlines.com/KeepingYouSafe.

Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at HawaiianAirlines.com. Follow Hawaiian’s Twitter updates (@HawaiianAir), become a fan on Facebook  (Hawaiian Airlines), and follow us on Instagram (hawaiianairlines). For career postings and updates, follow Hawaiian’s LinkedIn page.

For media inquiries, please visit Hawaiian Airlines’ online newsroom.

 

Alaska Airlines flag flies atop Space Needle to remind hometown we’re here when they’re ready to fly

If you were flying above or driving through downtown Seattle earlier this week, you may have spotted a familiar logo flying above one of the Pacific Northwest’s most iconic landmarks.

The Space Needle is not only one of our neighbors, but a symbol of Seattle. We couldn’t imagine a better place for us to honor our employees and recognize them for all their hard work during this challenging year.

On Tuesday, our team helped raise our tail atop the Space Needle. Alaska Flight attendant Hampton Isom, who took part in the event said “Being able to participate in something like this with other employees is so gratifying. I never thought I would have an experience like this – it’s just fantastic.”

Alaska software engineer Denny Tran shared similar sentiment. “It’s definitely really cool – it’s a once in a lifetime experience. I am really glad I was able to do this,” Tran said.

Not only was the flag raising meant to celebrate our employees, but we also hope it reminds our hometown guests, friends and family that we aren’t going anywhere.

“I hope guests see these images as a reinforcement of our commitment to Seattle,” said Alaska President Ben Minicucci who was also present for the flag raising. “We are proud to be a member of this community, and we want every single person in Seattle to know that Alaska is here for them when they’re ready to fly again.”

Raising the flag was just the kickoff to a new partnership between our two iconic Pacific Northwest companies. Over the next year, the Space Needle will offer our elites and credit card holders exclusive benefits and more. Stay tuned for more details as we roll out this exciting partnership!
The flag, which is 35 ft wide X 25 ft tall, will be finding a new home in one of our office buildings near Sea-Tac to help continue to celebrate our amazing employees and our pride in our Seattle hometown.

Honoring those who serve: Alaska Airlines salutes members of the United States military

We are so very grateful for the service of active duty military and veterans, and we appreciate the personal sacrifices that they and their families make for us all. Here are just a few of the ways that Alaska Airlines honors those who serve.

We are here to help you fly.

If you’re serving and have a trip on the horizon, we’ve come up with a few ways to make it simpler and more affordable.

Book military fares.

We offer special military fares to active duty military and their dependents in some markets. These fares apply to service members traveling on an official excused absence, and those discharged from active duty military service in any one of the US military agencies. Learn about our military fares

Receive a Veterans Advantage discount.

We offer a discount on our flights for members of Veterans Advantage. If you’re already a member, sign into your VetRewards to redeem your discount. If you’re not yet a member, enroll today to start saving on Alaska Airlines flights.

Check 5 bags for free.

For active duty US military personnel, and military dependents with travel orders, we’ll check your first 5 bags for free. Learn more

Fly with four-legged friends.

Trained service animals or emotional support animals travel for free with proper documentation. We also offer active military members and their dependents a pet shipping discount on Alaska Air Cargo. In order to qualify for the cargo discount, you must:

  • Present a common access card (military I.D.), indicating Uniformed Services, at the time of payment and at the airport. No photocopies will be accepted.
  • Provide military orders indicating Permanent Change of Station (PCS) at the time of acceptance within 60 days of report date. Orders must be reviewed at the time of tender. If no orders are provided, or are outside the date range, the full AVI rate will be charged.

Please note: Discount pricing is only applicable to pets traveling as cargo for shipments directly related to moving on official orders. The discount does not apply to commercial shipments (e.g. breeder) or personal moves. More about traveling with pets

Save on inflight purchases.

Did you know that all members of the military and their families get a 15% discount on food purchased during a flight with us? Just show your military ID to our flight attendant, and then prepare to snack. Note: Due to COVID-19 our inflight food & beverage service is limited. Browse our inflight food menu

We’ve got your back.

No matter what direction life takes you after your service, we’ll continue looking for ways to support you and your families, and to show you that we’re grateful for all you’ve done.

Thinking about your next career?

We’d love to help you join our team. Alaska Airlines has a long history of recruiting military talent. We work with groups like Camo2Commerce to learn how to help service members and their spouses use their military training and experience in civilian positions. Our Alaska Military Employee Resource Group supports current and future military and veteran employees with career development, promotes education and awareness, and provides networking opportunities. Explore the possibilities

Pilots, aircraft technicians, flight attendants – employees throughout Alaska and Horizon – balance full-time work schedules with service in the military reserves and National Guard. Read full story: Balancing work and duty: Stories from those at Alaska who serve in the military reserves

Thank you, heroes.

We are fortunate to work with the Honor Flight Network to provide complimentary travel and reduced fares for veterans on specially planned tours of Washington D.C., to honor them for their military service. Since 2012, we have flown nearly 4,000 veterans to the D.C. Area on 80 Honor Flights.

While Honor Flights are currently on pause, we are already planning for flights in the near future, and we look forward to welcoming you back and saying “thank you, thank you for your service and sacrifice.”

Donating miles goes a long way.

We’ve made it simple for our guests to donate extra Mileage Plan miles to the Hero Miles program, to help injured service members and their families to stay connected during treatment. Donate miles

Mike, Seth and Karen Duggan at the Air Force Wounded Warrior Trials in March. (Courtesy of the Duggan family) Read full story: Donate Hero Miles to military families on Giving Tuesday and double the impact

Honoring the fallen and their families.

The conversations and dedication of a thoughtful group of employees were the catalyst for the creation of the Alaska Airlines Fallen Soldier program, which allows us to pay proper tribute to soldiers on the way home to their final resting places. Learn more about the program

Alaska Airlines aircraft technicians created and implemented the “Fallen Soldier Program” in 2011. This process ensures that military protocols are followed when handling the remains of fallen servicemen and women being flown to their final resting place on Alaska Airlines. Watch video

Our largest (& heaviest) tributes to service members.

Between Alaska Airlines and Horizon Air, our combined fleet has three special aircraft to honor those who serve. The designs — adorned on two Alaska Boeing aircraft and a Horizon E175 — feature an Alaska Airlines Salutes medallion and a fallen soldier badge, with the Battlefield Cross to honor those who have made the ultimate sacrifice. The planes also feature five rings surrounding the engines, representative of the five branches of the United States military, and American flag winglets. See one of our special liveries

In 2019, Horizon Air unveiled its E175 aircraft sporting the “Honoring Those Who Serve” livery, which pays tribute to U.S. military members, veterans, fallen soldiers and their families.

It’s our pleasure.

We are gratified that employee-led efforts like those above, along with tributes from individual employees, and our company’s work as a whole, have been recognized with a Freedom Award from the Department of Defense. It has been our honor to help service members and veterans however we can, and we promise to keep at it.

Thank you, again to all service members, past and present.

Giving Tuesday: Boosting our Giving in Times of Exceptional Need

Businesses of all types and sizes have experienced tremendous adversity due to the COVID-19 pandemic. Now, imagine facing unprecedented economic and public health challenges while relying solely on volunteers, contributions and grants – even as demand for your services increases.

Hawai‘i charities are confronting mounting obstacles to care for our most vulnerable neighbors and protect our cherished natural and cultural resources.

At Hawaiian Airlines, we are extremely grateful to our 14 local nonprofit partners for their selfless work to improve our communities during a time of incredible hardship. This year, our HawaiianMiles Charity Program will once again participate in Giving Tuesday, held the Tuesday after Thanksgiving. For every mile donated on Dec. 1 by our valued loyal members, we will match up to 100,000 HawaiianMiles to each recipient organization – on top of 500,000 miles we pledge to match annually.

Leading up to Giving Tuesday, Mana‘o will showcase four local charities – starting today with Big Brothers Big Sisters Hawai‘i – whose missions align with Hawaiian’s giving pillars of culture, education, environment, and health and human services. We encourage our members to join our campaign – and help us surpass the 35 million Hawaiian Miles donated in 2019.


Big Brothers Big Sisters Hawai‘i

Big Brothers Big Sisters Hawai‘i supports children ages 6-16 years old who have faced adversity in their young lives and experienced the loss of a valuable connection. Its youth-centered program helps children create goals that mentors can help them achieve. Each child and mentor is connected with a staffer who provides ongoing coaching for the youth, training for the volunteer and resources for the family.

Dennis Brown, president and CEO of Big Brothers Big Sisters Hawai‘i, spoke to us about how his team has adjusted during the pandemic.

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Dennis Brown, president and CEO of Big Brothers Big Sisters Hawai'i, pictured during a talk story (conversation) at our Honolulu headquarters.

How has the COVID – 19 pandemic impacted the work and operations at Big Brothers Big Sisters Hawai'i?

First, as with most companies and organizations, for safety reasons we’ve had to switch to remote interactions both for our employees and our Big Brother/Sister Little Brother/Sister matches. We actually gave up our larger office location and now have a very small office where just a handful of staffers work daily. The rest of us telecommute and occasionally go to the office to sign documents, pick-up supplies, use office equipment and the like.

Have you had to adapt and modify how you deliver services?

Yes, and it was a big concern at first. Our one-to-one youth mentoring model is based on the Bigs and Littles getting together on a consistent basis and is most effective when they can meet in-person and enjoy activities together. During shutdown periods, we limited them to only meet virtually via texting, phone calls, face time, Zoom, email and even snail-mailed postcards and letters. An unexpected silver lining to this change was that each pair met even more often than they used to when it was all in-person. In addition, we expanded our services during this time to deliver groceries, prepared meals and household goods to many of our families as well.

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Photo credit: Big Brothers Big Sisters Hawai'i
Little brother Max spending time with big brother Joko. Connecting youth with mentors is an important mission of Big Brothers Big Sisters Hawai'i.

What have been the most pressing areas of need and how can people seek your assistance?

Our mission is to help children who face adversity in their lives, such as missing one or both parents, living in a near-poverty situation or having experienced serious trauma, by connecting them with a responsible and caring adult mentor who is supported by our professional staff. The COVID-19 pandemic has created urgent needs among the families we serve who need our support more than ever. We encourage people to reach out to us if they have a child who can benefit from a one-to-one relationship with a caring, responsible adult by calling us at (808) 521-3811, or visiting us at www.bbbshawaii.org to schedule an appointment to speak with someone.

What is the biggest challenge your organization is facing?

Finding creative and effective ways to raise funds in an environment that don’t allow us to hold our special event fundraisers in large in-person gatherings as we used to do. We’ve lost $300,000 in net revenue for 2020 due to not being able to hold our usual gala dinner, golf tournament and bowling events.

How can the community support the work of Big Brothers Big Sisters Hawai‘i?

As always, we can use more volunteers to be Big Sisters and Brothers, though we’ve happily seen some increase in people inquiring to volunteer. Also, being a multi-island service provider, the HawaiianMiles are a huge benefit to us in being able to travel between islands for staff training and meetings. So, we’re grateful to those who can donate miles to us through that program as well.

Alaska Airlines shines bright for Pride in Palm Springs

Although this year has presented us with new challenges, our Pride continues to fly. Even in a year when we can’t celebrate like before, we have not lessened our long legacy of supporting the people and communities we serve. When Palm Springs’ annual Pride Parade and community events were on the cusp of cancellation, our employees put their heads together to create a colorful alternative.

Over the weekend, our LGTBQ+ business resource group “GLOBE” and employees with Palm Springs community organizers created a show-stopping socially distanced “Light Up The Night” event using one of our aircraft.

Lights were projected onto the aircraft both Friday and Saturday evenings.

It was truly something to see—and a team effort—the aircraft awash in a rainbow of colors against the night sky was made possible thanks to local businesses, residents and our employees. Drivers honked and waved from afar and some even stopped to snap photos.

“This was a team effort and could not have been accomplished without the support of so many,” said J’Keren Sears, brand activation manager. “Creating moments of joy in the communities we serve is a privilege. We all feel so honored to be a part of Pride celebrations across the country.”

Teamwork makes the dream work

The teamwork and coordination behind this colorful event proved yet again that our innovative and scrappy team can support our communities, even in this difficult time.

Getting lit. Employees Kevin Larson, a manager of central baggage and Jeremy Naz, senior HR systems analyst, worked with Pacific Northwest Theater Associates (PNTA) a Seattle based production company, to install the lighting and monitored the light projection throughout the event.

“PNTA was just as excited and motivated as we were to bring this together, we couldn’t have imagined a better partnership!” said Larson.

Smooth talkers. Fellow GLOBE leaders Chad Gabagat, workforce planning specialist and Alice Tam, codeshare & interline revenue program manager, worked communications from Seattle to make sure everything went smoothly.

All good on the ground. Palm Springs Manager of Station Operations Deana Engelke-Spence and her team provided support with on- the-ground logistics.

Best PJ in town. The plane’s park job was coordinated by Contract Service Lead Donald Walker and Palm Springs SkyWest Maintenance. They made sure of the safe delivery and parking of the aircraft—which looked better than ever.

Our Pride flies nonstop.

Alaska is fully committed to celebrating diversity, inclusion and the fight for equality. As longtime supporters of the LGBTQ+ community, we will continue to build a more equitable society and bring people together—even if we are social distancing. Our incredible employees are our driving force as we strive for full equality, diversity, and inclusion for all people and the communities we serve. We’re proud to sponsor Pride in Seattle, San Francisco, Honolulu, Anchorage, San Diego, Portland and Palm Springs.

Related:

Travel Pono on Maui: Outdoor Escapes for Two

A destination that has it all, from great food to exceptional coastlines and sunsets, Maui is an unparalleled vacation spot for celebrating romantic occasions or a simple getaway. Travelers visiting the Valley Isle during the COVID-19 pandemic can continue to make lifetime memories discovering its outdoor attractions safely and sustainably. 


Starting Your Getaway at Your Hotel

Maui has several top-notch hotels that offer an array of experiences for travelers of all ages and types. Looking for a mix of adventure and intimacy during your stay? At the Sheraton Maui Spa and Resort, one of our hotel partners where guests can earn HawaiianMiles and enjoy special deals, its location and amenities complement the island’s natural beauty. The 23-acre resort sits at the end of the famous Ka‘anapali Beach with mauka (mountainward)-to-makai (oceanward) views property-wide, beachfront dining options, a relaxing spa, top-of-the-line snorkeling, cultural activities and more. 

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Sheraton Maui Spa and Resort makes it easy for guests to maintain personal health and safety while seamlessly checking in for their vacation.

 

Tetsuji Yamazaki, the hotel’s general manager, explained how his staff carries out their pledge to health and safety throughout the guest experience:

“At the Sheraton Maui, we are adhering to Marriott International’s Commitment to Clean – our elevated health and safety protocols. With health and safety a top priority for us, our Commitment to Clean includes many standards such as reduced capacity in elevators, frequency of cleaning and disinfecting, with a special focus on high-touch areas like elevator buttons and handrails,” Yamazaki said. “Also, there are hand-sanitizing stations in high-traffic areas and signage to remind guests to maintain social distancing. In our lobby and other public spaces, we have installed plexiglass partitions at the check-in bays and bell desks, for example. In addition, we have made numerous operational adjustments…and of course, face coverings are required by everyone throughout the hotel – both employees and guests."

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Social distancing markers like these are placed throughout the property at Sheraton Maui Spa and Resort.

Preparing for your Adventure

Though we love relaxing on the beach, we recommend renting a car to experience Maui’s natural beauty, postcard-worthy spots and small towns. If that's the route you go, our car rental partners like AVIS have adopted stringent health and safety protocols to keep drivers safe as they adventure the island. (Please visit your selected rental car company’s website for the latest COVID-19 protocols and updates.)

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Taking a day to explore Maui's small, quaint towns, like Pa'ia, is easy to do with a rental car. Be sure to wear your mask when you exit the car and explore local shops.

 

While sightseeing, we ask all of our guests to recognize their kuleana (responsibility) in respecting the ‘āina (land) and kai (ocean), the people, and the culture of Maui. This means always wearing a mask in public and the presence of others, especially when social distancing may be difficult, reducing your use of single-use plastics, picking up your ‘ōpala (trash), and observing safety and educational signs at all sites. These best practices help us protect and preserve the many wonders of the Hawaiian Islands. Please familiarize yourself with and follow Maui County’s latest COVID-19 protocols.


Diving into Maui’s Oceans

Those with strong sea legs can venture beyond their hotel's shoreline and experience Maui’s tropical waters. Various ports house a variety of eco-tour businesses worth exploring, including PacWhale Eco-Adventures, the commercial subsidiary of the 501(c)3 nonprofit Pacific Whale Foundation. One of our employee's favorites, the company offers opportunities to see wild marine life from a safe and respectable distance, and tours, from sunset sails to snorkel adventures, that engage guests in its conservation initiatives. 

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Whale season on Maui (November-May) is like a dream come true for ocean lovers. Tour companies like PacWhale Eco-Adventures continue to give its guests memorable, educational experiences on the ocean while also ensuring they're protected throughout their trip.

To keep tour participants safe, the company's protocols include staggered boarding, temperature checks upon check-in, a mask requirement, reduced onboard capacity to maintain safe distancing, and more. All profits raised from its tours fund critical research, educational programs and initiatives to conserve Maui’s rich biodiversity and ecosystems.


Exploring the National and State Parks

Plan to wake up early at least one day and drive up to Haleakalā National Park for an extraordinary sunrise adventure. Haleakalā, meaning House of the Sun, is the largest dormant volcano in the world with a crater that offers unrivaled views and terrain, ranging from Mars-esque dunes to vast open fields of wildflowers in the warmer months. Arrive by dawn on a clear morning to catch the sun peeking over the crater walls and colors that spread across an endless sky. (Reservations, made up to seven days in advance, are required for all sunrise visits.) 

Outdoor lovers may explore the park and spend the day trekking the crater’s trail system. All visitors to this Native Hawaiian site should respect native species and restoration areas.

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The sun rising over Haleakalā Crater.

 

When planning your visit, we highly recommended you monitor the weather to avoid dangerous conditions and bring warm clothing as summit temperatures can dip below freezing. With the public’s health in mind, the park has temporarily closed various facilities such as campgrounds, cabins and visitor centers. Visitors must wear a face mask when near others and keep it close by throughout their entire stay. 

Joining Haleakalā on East Maui’s list of natural gems is Wai‘anapanapa State Park, a 120-acre site with rich blue waters that contrast with black sand beaches, lush greenery and native forests. While the park is closed for camping due to COVID-19, visitors can still wander the park with their masks on and social distancing in mind, lay a blanket in its open areas, and take in broad views of the rugged and historic coastline. Be cautious when ocean conditions are rough and observe all posted safety signs. 

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Wai‘anapanapa State Park is an incredible place to explore, but it is critical that visitors heed ocean safety signs, wear a mask and social distance at all times.

 

“Visiting one of Hawai‘i’s incredible state parks should be on everyone’s itinerary. But for us to keep these sites safe for everyone, we ask all park visitors to do their part by social distancing and wearing a mask when around others,” said Dan Dennison, senior communications manager at the Hawai‘i Department of Land and Natural Resources.


Keep it Simple and Support Local

If keeping a simple itinerary is your preference, grab food to-go from a local restaurant and enjoy a picnic on a beach or park. This easy and safely distanced activity is best enjoyed at sunset and is another opportunity to support Hawai‘i businesses!

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Picking up food to share and enjoying a picnic under a tree or in a peaceful open space is never a bad idea. Remember to keep your mask nearby in case you need to put it back on quickly.

 

Breathe easy on your next flight with fresh, clean air on Alaska Airlines

The air you breathe on Alaska Airlines flights is probably cleaner than the air you’re breathing right now. Surprised? Just keep reading.

Most flyers tend to think of an airplane as a closed environment with recirculated air. Not true! And that misconception has led to a lot of anxiety among flyers during the COVID-19 pandemic, so we’re here to set the record straight.

Every Alaska Airlines and Horizon Air aircraft recirculates fresh air from outside and through hospital-grade HEPA filters every 2 to 3 minutes.

Our aircraft recirculates fresh air from outside and through hospital-grade HEPA filters every 2 to 3 minutes. The filters onboard also remove 99.9% of airborne contaminants.

Recent findings from researchers at Harvard even showed the average age of clean air onboard is 1.8 minutes. For context, the average age of the air in a hospital room is 16 minutes, and 240 minutes at home.

Related: Experts say airplanes are among the safest indoor environments in the world

And that’s just the beginning. In the mere couple of minutes air is onboard, it goes through numerous steps to keep you safe and healthy.

How does it work? Let’s go with the flow:

Step 1: Fresh outside air comes in

During your flight, fresh air is continuously pulled into the plane from outside, completely refreshing the air onboard every few minutes. This system was initially created back in the days when smoking on planes was common. Since then, it has evolved into a powerful system for keeping the air you breathe germ-free.

Step 2: Clean air flows from the top down

After fresh air comes onboard, it takes the most direct route to your seat, entering the cabin through vents in the ceiling, before getting pulled back out of the cabin through the vents by your toes.

This flow may seem like a minor detail, but it’s actually clever engineering. Because air flows top down, rather than traveling the length of the plane, the air you breathe only comes in contact with your immediate surroundings, keeping you in your very own travel bubble. This constant flow of air is a big part of why researchers at the Harvard T.H. Chan School of Public Health concluded recently that flying can be safer than eating at a restaurant or shopping in a grocery store (pg 3, 5, 7).

Data from Table 4.3 Comparison of Clean Air Ventilation Rates for Various Space Types Expressed in Air Change Rates per Hour and Average Age of Air, HSPH-APHI-Phase-One-Report pg 76.

Step 3: Hospital-grade filters stop germs in their tracks

After flowing from the ceiling to the floor, air from the cabin is pulled through two HEPA filters in the belly of the plane. These filters use the same technology hospitals and laboratories rely on to stop the spread of pathogens, removing 99.9% of airborne contaminants.

According to researchers from the Harvard T.H. Chan School of Public Health HEPA filters remove more than 99% of particles of the size that cause SARS-CoV-2.

Step 4: Mixing it up

Once air travels through the HEPA filter, it gets mixed 50/50 with fresh air from outside and flows back through the cabin. There is a full exchange of cabin air with outside and HEPA-filtered air every 2-3 minutes and 100% fresh air every 6 minutes.

All of these steps working together, along with mandatory masks, make it nearly impossible to contract COVID-19 when flying. In fact, research by the Department of Defense concluded that even if you were sitting right next to someone that has COVID-19 on your flight, it would take at least 54 hours to be exposed to an infectious dose.

So, if you’re on the fence about flying sometime soon, rest assured that you can breathe easy on your next flight. It’s all part of our Next-Level Care, which includes 100+ layers of safety to prevent the spread of COVID-19, including mandatory masks, enhanced cleanings between flights, electrostatic disinfectant spray and more.

Throw in finishing touches like complementary lavender-scented EO sanitizing wipes and contactless options to make your journey nearly touch-free, and you’ve got the recipe for a relaxing and safe flight.

We look forward to flying with you soon!

Travel Pono on O‘ahu: Vacation Together, Explore Responsibly

A vacation on the island of O‘ahu – also known as “The Gathering Place” – is best shared with friends and loved ones. Whether you are honeymooning, on a family trip, getting away with friends or exploring solo, following proper COVID-19 health and safety precautions to keep each other (and our local communities) safe is critical.


Preparing to Explore Responsibly

First, the basics: Keep face masks on or handy, follow social distancing guidelines, remember to wash hands frequently, and heed Honolulu county's latest health and safety protocols.

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Remember to wash your hands often when traveling and seek out hand sanitizer stations at your hotel, such as this one at ʻAlohilani Resort Waikīkī Beach.

 

O‘ahu offers travelers a multitude of experiences and each lends its own adventure – no matter your party size. Staying in town? Rent bikes and cruise (with face masks on) through picturesque areas like Ala Moana Beach Park and the nearby neighborhood of Kaka‘ako, a vibrant, industrial community covered in murals by POW! WOW Hawai‘i artists from around the world.

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Renting and riding bikes is the best way to experience neighborhoods like Kakaʻako. Don't forget to wear your mask.

 

Driving around the island? Pick up a car from one of our rental partners to venture beyond Waikīkī and indulge in world-famous coastlines, eat at unique mom-and-pop shops and restaurants, and choose from countless eco-activities. (Please visit your rental car company’s website for the latest COVID-19 protocols and updates.)

Avis and Budget, for example, are implementing enhanced protocols that include using EPA-approved disinfecting wipes, a 15-point checklist for cleaning and disinfecting every vehicle, contactless exits and social distancing throughout the rental process.

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A couple driving their rental car along Windward (east) Oʻahu's scenic Kalanianaʻole Highway.

 

Regardless of your itinerary, flight attendant Heather Sanchez offers this advice: “Don’t forget to carry reusable items, like utensils, bags and water bottles, and reef-safe sunscreen, along with your hand sanitizer, when traveling. These small individual actions have a meaningful impact on protecting and preserving our island’s natural resources.”


Satisfying Your Cravings with Local Restaurants and Farmers

O‘ahu is home to some of the most diverse cuisine in the Pacific. Locally owned establishments, from restaurants and food trucks, to breweries and cafes, offer an expansive palate of flavors that capture the state’s “melting pot” culture.

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Meals are best enjoyed in the company of others, including this spread of local favorites at Redfish Poke Bar by Foodland.

"Hawaʻi's local restaurants have always supported local farmers, ranchers and fishermen. Our industries are interconnected and depend on each other. Without this relationship, we wouldn't have the diverse agricultural landscape we have in Hawai'i today," said Dean Okimoto, chairman of the Hawaiʻi Agricultural Foundation, a nonprofit sponsor of the Mākaukau Hawai‘i “We Are Ready” Campaign. "By choosing to dine-in or takeout from a local restaurant, you're not only supporting that business, but you're also supporting the farmers, ranchers and fishermen that grow, raise and catch your food, and the local community.”

Garden near cafe

Photo credit: Kahuku Farms
One of the backdrops of Kahuku Farms' Farm Café, located on Oʻahu's North Shore.

 

A combination of feast and farm, Kahuku Farms is a staple lunch stop on your island tour. The family-owned business sells and incorporates its tropical crops, such as acai, banana and papaya into the menu of its farm café and store. Choose from refreshing acai bowls and smoothies, mouth-watering sandwiches, and more, or take home honey, jars of jam, and natural beauty products. Visitors can dine at socially distanced picnic seating with views of the thriving farm. Masks are required, and patrons should check the café’s latest hours and COVID-19 policies before visiting.

Cafe.Farm Pizza Panini and Smoothie

Photo credit: Kahuku Farms
Kahuku Farms uses ingredients grown on its land for healthy, made-to-order meals.

Experiencing O‘ahu’s Great Outdoors

If getting outside and experiencing Hawai‘i’s lush scenery is on your list, stop at Waimea Valley on O‘ahu’s North Shore and Kualoa Ranch on the eastern side. Waimea Valley immerses visitors in Hawaiian culture and lush greenery. Wander the paths of the valley with your masks on and find yourself towered over by centuries-old trees and surrounded by native flora and fauna, with the soothing sounds of birds and the river flowing to the mouth of Waimea Bay. Its open and shaded spaces are perfect for distancing your group,  laying down a blanket for a lunch picnic, or joining a tour to further experience the property.

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Photo credit: Waimea Valley
Waimea Valley is a peaceful destination filled with rich history and culture.

 

Kualoa Ranch, an iconic location to a handful of famous films, is another kama‘āina favorite. The 4,000-acre private reserve overwhelms visitors with its natural beauty, including jagged mountains, rolling hills, tropical farmlands, and an expansive coastal view with endless blue skies. Kualoa’s tours, from horseback riding to ziplining, are paired with opportunities to learn about the land’s sacred history and the preservation work to protect it for years to come.

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An aerial shot of Kaʻaʻawa Valley and Kualoa Ranch.

 

Both Kualoa Ranch and Waimea Valley have readied themselves to welcome more visitors by reducing the size of their tour groups, training staff and installing signage to communicate protocols, requiring everyone to wear masks, and more.

“Waimea Valley is a wahi pana, a storied place, that also holds a wahi kapu, a space held sacred by our kupuna, or ancestors and is known for its healing powers,” said Richard Pezzulo, executive director of Hi’ipaka LLC, the nonprofit group that oversees and stewards the valley. “It is especially important to us to keep all who enter the Valley safe through contact tracing, multiple hand sanitizing stations, regular cleaning of high touch areas and we have over 300 acres of space to roam safely and keep the social distance requirements.”


Relaxing at your hotel

From the check-in experience to lounging by the pool, hotels have redesigned their operations to ensure guests can relax safely. Our hotel partners boast an impressive portfolio of health and safety protocols, from the check-in experience to the room cleaning process. (Please visit your hotel’s website for their specific COVID-19 protocols and updates.)

‘Alohilani Resort Waikīkī Beach has employed more rigorous cleaning procedures, installed hand sanitizer stations and plexiglass shields at check-in counters, added in-room personal protective equipment (PPE) kits with gloves, disinfecting wipes and a mask, and implemented social distancing measures so that all visitors can rest easy.

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Guests can feel safe at hotels like ‘Alohilani Resort Waikīkī Beach, which has implemented enhanced health and safety procedures across its property.

 

The hotel is a perfect one-stop-shop for vacationers looking to stay close to their property, which offers a panoramic view of Waikīkī, dishes up incredible meals and pūpūs (appetizers) at its Swell Pool & Bar and two on-site restaurants, Momosan and Morimoto Asia Waikiki, and is home to the “Light Monument” video art installation. The resort is also just steps from the beach with an infinity pool perfect for enjoying the sunset together.

Once a Marine, always a Marine: Teague brings the same standards of excellence and safety to his job every day

When employees at the Portland Operations Center see the flag in front of their building at half mast, they know to pause for a moment and reflect—and to thank their coworker Mike Teague.

A former Marine, Teague leads up a small team of volunteers who keep Horizon in compliance with federal and state flag protocols. “This is our way of honoring those who served and gave everything for our country,” he says.

Mike Teague, Horizon Air Quality Assurance Auditor

It was while serving his country that Teague honed his skills in aircraft maintenance. He worked primarily on F-4 Phantom fighter jets and KC-130 tankers in locations around the world, including in the Persian Gulf during the first Gulf War.

Teague has been with Horizon Air for 26 years—starting as a technician, then lead technician, along with being a temporary supervisor on various maintenance projects. In his current job as quality assurance auditor, he spends about 50 percent of his time overseeing Horizon maintenance operations. The rest, he’s traveling to various repair stations and inspecting vendors to ensure they’re in compliance in repairing Horizon’s aircraft parts.

He’s great at his job, but at the same time, misses having a wrench in his hand.

“As corny as it sounds, I still sometimes miss being a mechanic because I’ve always enjoyed working on planes and getting the job done.” Teague says. “It’s a satisfying feeling when you work all night to get a plane fixed and then you’re there to see it getting loaded with people and taking off.”

But being an auditor and overseeing all functions of the Maintenance & Engineering processes allows him to see a broader scope.

“I see the the tremendous pride and dedication that everybody has in their jobs, striving to make our little airline the best it can be,” he says. And he is an ambassador for Horizon to our more than 300 repair vendors worldwide, ensuring compliance. “So, I don’t get to fix airplanes anymore, but that same level of job satisfaction is still there.”

Once a Marine, always a Marine (Teague served for 14 years) he brings the same standards of excellence and safety to his job every day. Founding the flag team is just one example of that.

Teague remembers the exact date that he took on the flag duty, because it was Sept. 11, 2012. There, of course, was a proclamation to lower the flags that day in remembrance of the 9/11 terrorist attacks, but when he arrived at work, he saw they weren’t at half-staff. So, he took it upon himself.

That was almost 8 years ago, and he continues to perform the duty today.

Travel Pono on O‘ahu: Shop Local, Eat Local

Each purchase at a local business during your vacation in Hawai‘i is an investment in our people, the land, our culture and all that makes our islands so special – from tastemakers reshaping cuisine to creatives sharing their native roots through art and design.

As a fellow Hawai‘i business, we proudly partner with entrepreneurs to share their ingenuity and pa'ahana (hard work) with our guests – from our in-flight meals, entertainment and products to the design elements of our aircraft cabins and crewmember uniforms.

Local shops that are critical to sustaining our island economy have been particularly hard hit by the pandemic. As Hawai‘i welcomes travelers back and businesses reopen their doors, we encourage kama‘āina (residents) and visitors to experience the eclectic products, flavors and services of our partners and employee-recommended stops featured in this series. As always, we remind our guests to wear a face mask and follow each establishment’s specific health and safety guidelines.

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Please kōkua and wear a mask when exploring our island's local shops, restaurants and communities.

 

O‘ahu, the most cosmopolitan of our archipelago’s four major islands, boasts an array of quirky neighborhoods decorated with both new and long-time businesses. One district with a charming personality is Kaimukī, a community nestled just mauka (mountainside) of Waikīkī that is known for its niche businesses, mom-and-pop shops and collection of diverse eateries.

Coffee enthusiasts can indulge themselves in Kaimukī's cafe scene, which includes The Curb Kaimukī, a source of specialty brews and coffees that you can smell from a block away. The shop boasts a wide beverage menu of hand-crafted drinks and is take-out only to keep its patrons safe.

Not into coffee? Bubble tea lovers often satisfy their cravings at Cowcow’s Tea. The tea house has implemented easy-to-follow health and safety protocols, such as shields at the order station, mask and social distancing requirements, as well as contactless payment and to-go options. Even with restrictions, customers feel welcome with Cowcow’s pink-painted interior, fun Japanese-influenced style, and an Instagram-worthy rose photo wall.

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The rose wall at Cowcow's Tea is a popular backdrop for customers. Don't forget to bring a reusable bubble tea straw, if you have one!

 

While walking Kaimukī’s narrow streets, shoppers will pass several one-of-a-kind stores, including da Shop: Books + Curiosities, a homey, independent bookstore carrying a curated selection of national bestsellers and an array of local subjects and authors. And just around the corner is ‘Awa + ‘Ōlena, a boutique beauty and wellness shop offering natural products made from Hawai‘i-sourced ingredients and jewelry created in-house by the shop owner. Customers can browse the shelves of these businesses with peace of mind, as both require masks and have reduced their capacity for social distancing. Prefer to shop from home? They both also offer a wide product selection online.

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'Awa + 'Ōlena is open to all who wear a mask, and is where shoppers can find the store owner's popular local jewelry line.

 

Just west of Waikīkī and Ala Moana, travelers will find the neighborhoods of Ward and Kaka‘ako, two modern, mixed-use downtown Honolulu communities. Both are known for walkable streets lined with brick-and-mortar shops, and many craft breweries, cafes and eateries popular with kama‘āina.

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Social distancing sidewalk markers help neighborhoods like Kaka‘ako maintain a safe and healthy environment for both residents and visitors.

 

Need to scratch that poke itch? Our longtime partner Foodland offers some of the freshest fish in town at its Kaka‘ako restaurant Redfish Poke Bar by Foodland. Located in SALT at Our Kaka‘ako, patrons indulge themselves in innovative seafood dishes and poke bowls available for dine-in (group size dependent upon local restrictions) or to go.

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Guests of Redfish Poke Bar by Foodland must have a temperature screening before being seated and diving into its menu.

 

Next to the restaurant is one of the most unique store locations of our retail partner, Kahala. The fun and laid-back boutique, which also reduced its capacity and requires masks, offers an array of aloha wear designed by an in-house art team, a special Collector’s Edition series that highlights heritage prints, and special collaborations by famous local artists.

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While local businesses have enforced new health and safety protocols, shoppers can still expect to receive the same warm aloha and hospitality.

 

And if you find yourself in the neighborhood on a weekend, a stop at the Kaka‘ako Farmers Market is a must. The market houses scores of vendors that range from handmade home décor to produce harvested at farms throughout O‘ahu. Since the pandemic, the market has expanded to include new businesses that have struggled to maintain traffic at their storefronts due to state-imposed restrictions. Masks are mandatory, vendors have reduced the number of shoppers allowed in their tent at one time, and select stands with high traffic require guests to follow social distancing markers and stay in designated lines.

As we all continue to adapt to the pandemic, we encourage everyone to be aware of the state’s latest COVID-19 travel requirements and O‘ahu restrictions. To learn more about how Hawai‘i businesses and the visitor industry have readied themselves to welcome guests back safely, visit www.makaukau.com.


HawaiianMiles members and Hawaiian Airlines® World Elite Mastercard® cardmembers can earn even more HawaiianMiles when supporting our local merchant and travel partners. Click here to learn more.

Pack your bags and cruise through your pre-travel COVID-19 test on your way to Hawai‘i

Preparing for your flight to Hawai‘i from the Bay Area and searching for a convenient pre-travel COVID-19 test?

Look no further.

Hawaiian Airlines guests now have exclusive access to our first drive-through, pre-travel COVID-19 testing service near San Francisco International Airport (SFO). Travelers who take the shallow nasal swab test from the comfort of their vehicle on their way to the airport or anytime 72 hours before departure and receive a negative result will be exempted from the state of Hawai‘i quarantine and be able to enjoy our gorgeous beaches, trails, waterfalls and activities from the moment their arrive.

“We want pre-travel testing to be as convenient for our guests as ordering and picking up a cup of coffee on the go,” said Avi Mannis, senior vice president of marketing at Hawaiian Airlines. “Our drive-through service lets our guests focus on getting ready to enjoy Hawai‘i.”

Our guests can visit www.schedulecovidtesting.com to book an appointment for the Droplet Digital PCR tests, a “gold standard” COVID-19 screening offered by Worksite Labs that meets state of Hawai‘i guidelines and is available to travelers of all ages, including children. Test results, which are guaranteed within 36 hours for $90, or $150 for day-of-travel express service, should be uploaded to the state of Hawai‘i’s online Safe Travels form.

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“Star Navigator” mural by Nikila Badua

Guests driving onto our San Francisco site – just 10 miles from SFO – will be greeted by a “Star Navigator” mural by O‘ahu-born artist Nikila Badua and curated by the African American Art & Culture Complex. The panel adorning our mobile lab was inspired by modern-day female navigator Kala Tanaka, a wayfinding educator at Maui’s Voyaging Society.

“Kala's father is a master navigator and was one of the original crew members of the legendary Hōkūle‘a voyaging canoe,” explains Badua, who now resides in San Francisco. “In 1976, the Hōkūle‘a traveled from Hawai‘i to Tahiti without modern instruments, which was close to being forgotten in Hawai‘i. This image of her shows Kala measuring where she needs to go using her hand. The thumb lays across the horizon while the fingers stand vertical as you align your markings with the stars.”

Stay tuned for additional Hawaiian Airlines drive-through testing locations planned near Los Angeles International Airport and our other U.S. gateway cities.

Meanwhile, click here to learn more about Hawaiian’s testing options, including our Vault Health mail-in test available to travelers anywhere in the United States, as well as other providers.

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