Improved communication between our pilots and ATC – without even talking
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For decades, air traffic controllers have relied on a system that uses two-way radio to transmit instructions and route changes to planes waiting to take off. Pilots jot down these notes on paper, and then read the instructions back to the air traffic controllers.
If there’s a misunderstanding, the process must be repeated until it’s correct. Due to radio congestion at airports, this can take 10 to 15 minutes (sometimes longer) — all while passengers sit in the cabin waiting to begin their trip. It’s very old school.