Hawaiian Airlines Celebrates ‘Ōlelo Hawai‘i Month

February 2, 2021
releases
Hawaiian Airlines
5 min read

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HONOLULU – Hawaiian Airlines is celebrating mahina ʻōlelo Hawai‘i (Hawaiian language month) by partnering with local designer Keola Nakaʻahiki Rapozo to launch the ‘Ōlelo Hawai‘i Collection, a co-branded line of clothing and accessories whose sales proceeds will benefit Ke Kula 'o Samuel M. Kamakau Laboratory Public Charter School.

The collection, created by Make®eady Owner and FITTED Co-Founder Rapozo and available for pre-sale on Hawaiian’s online logo store, features seven exclusive items ranging from T-shirts to totes and mugs. The inspiration behind the collection focuses on Ōhāhā, meaning “flourishing, fully developed, and healthy,” and was influenced by Rapozo’s own keiki (children) with a goal to mālama (care for) the younger generation and encourage the normalization of ʻōlelo Hawaiʻi.

All proceeds from the collection will be donated to Ke Kula ʻo Samuel M. Kamakau to support the windward O‘ahu school’s teaching of ʻōlelo Hawai‘i traditionally and digitally through innovative concepts.

Employees from Hawaiian’s volunteer program, Team Kōkua, will also work closely with teachers at Ke Kula 'o Samuel M. Kamakau to develop Hawaiian language lessons for the airline’s Ke Kumu class, which is currently offered virtually to employees and retirees.

“We are proud ambassadors of our island home, and our employees embrace the opportunity to share the Hawaiian culture with each other and our guests," said Debbie Nakanelua-Richards, director of community and cultural relations at Hawaiian Airlines. "We're excited to grow mahina ʻōlelo Hawai‘i this year with a new design collaboration and school partnership while continuing to engage our guests with a unique onboard experience.”

Hawaiian kicked off mahina ʻōlelo Hawai‘i celebrations yesterday with a surprise and delight ʻōlelo Hawai‘i flight, a tradition now in its third year aimed at engaging its guests, employees and community members in the normalization and perpetuation of the Hawaiian language.

Hawaiian Airlines employees took guests by surprise when they conducted gate and inflight announcements in ʻōlelo Hawai‘i and English on four flights between Honolulu and Kona. Guests also received an ʻōlelo Hawai‘i interaction card with useful phrases for requesting beverages in ʻōlelo Hawai’i from the Hawaiian language-certified flight attendants who crewed the flights.

“ʻO nā holo mokulele ʻōlelo Hawaiʻi, he ala ia e ola ai ka ʻōlelo Hawaiʻi i lohe nā pepeiao o nā malihini a o nā kamaʻāina i ka ʻōlelo o ka ʻāina a ʻo ka Hui Mokulele ʻo Hawaiian, nui ka poʻe lele me mākou kēlā lā, kēia lā,” wahi a Mālia Kruger, he kuene mokulele ʻōlelo Hawaiʻi hoʻi ma ka Hui Mokulele ʻo Hawaiian. “A no laila ka hiki ke hoʻomau i ka mālama i kēia ʻano holo ʻōlelo Hawaiʻi a ʻoi aku ka poʻe e lohe nei i ka ʻōlelo Hawaiʻi, a he lanakila kēlā.”

“Our Hawaiian language flights are a great way to normalize the Hawaiian language,” said flight attendant Mālia Kruger, who worked yesterday’s ʻōlelo Hawai‘i flights. “We have hundreds of kamaʻāina and malihini (new) guests that fly with us every day so it’s a way for us to reach a broader community and get their ears used to hearing the language of our land.”

Throughout the month, Hawaiian will feature stories of its ʻohana who are fluent in ʻōlelo Hawai‘i and incorporate the language into their daily lives both at work and at home with their families. Their stories will be shared in a video series on our social media channels. As a fun way to engage viewers, the airline launched a weekly social media sweepstakes to encourage followers to post videos of themselves using ʻōlelo Hawai‘i for a chance to win ʻōlelo Hawai‘i collection items.

About Hawaiian Airlines

Hawaiian^® has led all U.S. carriers in on-time performance for each of the past 16 years (2004-2019) as reported by the U.S. Department of Transportation. Consumer surveys by Condé Nast Traveler, Travel + Leisure and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawai‘i.

Now in its 92nd year of continuous service, Hawaiian is Hawai‘i's biggest and longest-serving airline. In 2019, Hawaiian offered nonstop flights between Hawai‘i and more U.S. gateway cities (13) than any other airline, along with service connecting the islands with Japan, South Korea, Australia, New Zealand, American Samoa and Tahiti. As a result of the COVID-19 pandemic, Hawaiian is offering an adjusted schedule of daily flights within the Hawaiian Islands, and between Hawai‘i and the U.S. mainland as well as Japan and South Korea.

The airline is committed to the health and safety of its guests and employees and has reinforced enhanced cleaning procedures across its business. While the experience may be a little different, the authentic Hawaiian hospitality remains unchanged. Additional details on how Hawaiian is keeping guests and employees safe can be found at HawaiianAirlines.com/KeepingYouSafe.

Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at HawaiianAirlines.com. Follow Hawaiian’s Twitter updates (@HawaiianAir), become a fan on Facebook (Hawaiian Airlines), and follow us on Instagram (hawaiianairlines). For career postings and updates, follow Hawaiian’s LinkedIn page.

For media inquiries, please visit Hawaiian Airlines’ online newsroom.

Seattle employee stays “grounded” through kindness and awareness

February 1, 2021
Company
Ali Garbino
3 min read

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Do you ever just meet someone whose smile and positive energy makes your heart happy? That’s Travion Smith, 31, a ground service agent in Seattle, who always delights his teammates and guests at Horizon Air, Alaska’s regional airline.When asked how he celebrates Black History Month, Smith says “awareness.”

“What I want people to take from this month is awareness. If you’re trying to learn about another culture or what’s happening to another culture throughout the years, don’t let that be something that you just do for a month,” Smith said. “There’s hundreds of years of history to explore. I’m always surprised by what I don’t know—I swear I learn something new every year.”

**Why do you wear a mask that says ‘Be Kind’?** “Wearing a mask is courteous to others—minding other’s safety. Being kind and wearing your mask, same difference,” said Smith.

Smith, originally from Long Beach, California, joined the airline biz a few years ago so he could work outside in the beautiful PNW and easily visit his family in California—his favorite place to fly.

**What has it been like working during the pandemic?** “It was a little scary at first but safety is key and we really got to see how important our jobs are,” said Smith. “It’s so important we’re able to work, connect people and transport goods.”

Smith is one of 3,500 employees at Horizon Air who has worked tirelessly to run a safe airline this past year. He is also a team captain, which means he is responsible for leading his team in the operation with other employees while handling complex work environments, both in the air and on the ground.

“I love the employees that we have,” he said. “You have to treat everyone like family. You gotta understand that everyone has something going on. If we can all get along, if we’re all meshing together, the job is always easier.”

Kellie Nielsen, one of Smith’s co-workers, says “Tray is a hard worker and always willing to jump in to help where needed. And all the while doing it with a smile on his face.”

Tray Smith, Horizon Air Team Captain & Ground Service Agent in Seattle.

While Horizon has broad representation of diversity in all forms among its frontline workgroups, diversity decreases at the leadership levels. Horizon has committed to increasing diversity of its leadership team, a goal Smith supports. He says, having diversity among workgroups and throughout different ranks creates more relatability and perspectives and helps inform good decisions.

“When you see other races that are higher up, you think ‘oh, that could be me!’ Or ‘I could potentially be in that same situation and be up there with that person,’ so when you don’t see that, it feels out of reach.”

Learn more about Horizon and Alaska’s efforts to keep guests and employees safe.

Hawaiian Airlines, Inc. Announces Pricing and Upsizing of Offering by Loyalty and Brand Subsidiaries of Senior Secured Notes due 2026

January 28, 2021
releases
Hawaiian Airlines
5 min read

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HONOLULU , Jan. 28, 2021 /PRNewswire/ — Hawaiian Airlines, Inc. (the "Company"), a wholly-owned subsidiary of Hawaiian Holdings, Inc. (Nasdaq: HA), today announced the pricing and upsizing of the previously announced unregistered offering by Hawaiian Brand Intellectual Property, Ltd. (the "Brand Issuer") and HawaiianMiles Loyalty, Ltd., (the "Loyalty Issuer" and, together with the Brand Issuer, the "Issuers"), each an indirect wholly-owned subsidiary of the Company.

The Issuers are expected to issue an aggregate of $1.2 billion in principal amount of 5.75% Senior Secured Notes due 2026 (the "Notes") on February 4, 2021 , subject to customary closing conditions. The offering was upsized to $1.2 billion from the originally announced aggregate principal amount of $800 million .

The Notes will be offered and sold only to persons reasonably believed to be qualified institutional buyers, as defined in, and in reliance on Rule 144A under the Securities Act of 1933, as amended (the "Securities Act") and to non-U.S. persons in offshore transactions outside the United States in reliance on Regulation S under the Securities Act. The Notes will not be registered under the Securities Act or any other securities laws of any jurisdiction and will not have the benefit of any exchange offer or other registration rights. The Notes may not be offered or sold in the United States absent registration or an applicable exemption from registration requirements.

This press release does not constitute an offer to sell or the solicitation of an offer to buy any of the Notes nor shall there be any sale of the Notes in any jurisdiction in which such offer, solicitation or sale would be unlawful. This news release is being issued pursuant to and in accordance with Rule 135c under the Securities Act.

About Hawaiian Airlines

Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at HawaiianAirlines.com . Follow Hawaiian's Twitter updates ( @HawaiianAir ), become a fan on Facebook ( Hawaiian Airlines ), and follow us on Instagram ( hawaiianairlines ). For career postings and updates, follow Hawaiian's LinkedIn page.

For media inquiries, please visit Hawaiian Airlines' online newsroom .

Forward-Looking Statements

This press release contains "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995 that reflect the Company's current views with respect to certain current and future events and financial performance. Such forward-looking statements include, without limitation, the Company's business plans, the offering of the Notes, and statements as to other matters that do not relate strictly to historical facts or statements of assumptions underlying any of the foregoing. Words such as "expects," "anticipates," "projects," "intends," "plans," "believes," "estimates," variations of such words, and similar expressions are also intended to identify such forward-looking statements. These forward-looking statements are and will be subject to many risks, uncertainties and assumptions relating to the Company's operations and business environment, all of which may cause the Company's actual results to be materially different from any future results, expressed or implied, in these forward-looking statements. These risks and uncertainties include, without limitation, the continuing and developing effects of the spread of COVID-19 on the Company's business operations and financial condition; whether the Company's cost-cutting plans related to the COVID-19 pandemic will be effective or sufficient; the duration of government-mandated and other restrictions on travel; the full effect that the quarantine, restrictions on travel and other measures to limit the spread of COVID-19 will have on demand for air travel in the markets in which the Company operates; fluctuations and the extent of declining demand for air transportation in the markets in which the Company operates; the Company's dependence on the tourism industry; the Company's ability to generate sufficient cash and manage its available cash; the Company's ability to accurately forecast economic volatility; macroeconomic developments; political developments; the price and availability of aircraft fuel; labor negotiations; regulatory determinations and related developments; competitive pressures, including the impact of industry capacity between North America and Hawai'i and interisland; changes in the Company's future capital needs; and foreign currency exchange rate fluctuations.

The risks, uncertainties and assumptions referred to above that could cause the Company's results to differ materially from the results expressed or implied by such forward-looking statements also include the risks, uncertainties and assumptions discussed from time to time in the Company's other public filings and public announcements, including the Company's Annual Report on Form 10-K and the Company's Quarterly Reports on Form 10-Q, as well as other documents that may be filed by the Company from time to time with the Securities and Exchange Commission. All forward-looking statements included in this document are based on information available to the Company on the date hereof. The Company does not undertake to publicly update or revise any forward-looking statements to reflect events or circumstances that may arise after the date hereof even if experience or future changes make it clear that any projected results expressed or implied herein will not be realized.

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SOURCE Hawaiian Airlines, Inc.

Hawaiian Airlines, Inc. Announces Launch of Offering by Loyalty and Brand Subsidiaries of $800,000,000 Senior Secured Notes due 2026

January 26, 2021
releases
Hawaiian Airlines
5 min read

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HONOLULU , Jan. 26, 2021 /PRNewswire/ — Hawaiian Airlines, Inc. (the "Company"), a wholly owned subsidiary of Hawaiian Holdings, Inc. (Nasdaq: HA), today announced the launch of an unregistered offering of $800 million in aggregate principal amount of Senior Secured Notes due 2026 (the "Notes") by two newly-formed subsidiary Issuers (as defined below), subject to market and other conditions.

The Notes will be offered by Hawaiian Brand Intellectual Property, Ltd., an indirect wholly-owned subsidiary of the Company (the "Brand Issuer"), and HawaiianMiles Loyalty, Ltd., an indirect wholly-owned subsidiary of the Company (the "Loyalty Issuer" and, together with the Brand Issuer, the "Issuers").

The Issuers intend to lend the net proceeds from the offering of the Notes to the Company, after depositing a portion of such proceeds in a reserve account. The final terms and amounts of the Notes are subject to market and other conditions and may be materially different than expectations.

The Notes are guaranteed by the Company, Hawaiian Holdings, Inc., and certain subsidiaries of the Company. The Notes will be secured by, among other things, (a) a first priority lien on the core assets of the Company's HawaiianMiles loyalty program (including the intellectual property required or necessary to operate the loyalty program) and (b) substantially all of the Company's other brand intellectual property.

The Notes will be offered and sold only to persons reasonably believed to be qualified institutional buyers, as defined in, and in reliance on Rule 144A under the Securities Act of 1933, as amended (the "Securities Act") and to non-U.S. persons in offshore transactions outside the United States in reliance on Regulation S under the Securities Act. The Notes will not be registered under the Securities Act or any other securities laws of any jurisdiction and will not have the benefit of any exchange offer or other registration rights. The Notes may not be offered or sold in the United States absent registration or an applicable exemption from registration requirements.

This press release does not constitute an offer to sell or the solicitation of an offer to buy any of the Notes nor shall there be any sale of the Notes in any jurisdiction in which such offer, solicitation or sale would be unlawful. This news release is being issued pursuant to and in accordance with Rule 135c under the Securities Act.

About Hawaiian Airlines
Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at HawaiianAirlines.com . Follow Hawaiian's Twitter updates ( @HawaiianAir ), become a fan on Facebook ( Hawaiian Airlines ), and follow us on Instagram ( hawaiianairlines ). For career postings and updates, follow Hawaiian's LinkedIn page.

For media inquiries, please visit Hawaiian Airlines' online newsroom .

Forward-Looking Statements
This press release contains "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995 that reflect the Company's current views with respect to certain current and future events and financial performance. Such forward-looking statements include, without limitation, the Company's business plans, the offering of the Notes, and statements as to other matters that do not relate strictly to historical facts or statements of assumptions underlying any of the foregoing. Words such as "expects," "anticipates," "projects," "intends," "plans," "believes," "estimates," variations of such words, and similar expressions are also intended to identify such forward-looking statements. These forward-looking statements are and will be subject to many risks, uncertainties and assumptions relating to the Company's operations and business environment, all of which may cause the Company's actual results to be materially different from any future results, expressed or implied, in these forward-looking statements. These risks and uncertainties include, without limitation, the continuing and developing effects of the spread of COVID-19 on the Company's business operations and financial condition; whether the Company's cost-cutting plans related to the COVID-19 pandemic will be effective or sufficient; the duration of government-mandated and other restrictions on travel; the full effect that the quarantine, restrictions on travel and other measures to limit the spread of COVID-19 will have on demand for air travel in the markets in which the Company operates; fluctuations and the extent of declining demand for air transportation in the markets in which the Company operates; the Company's dependence on the tourism industry; the Company's ability to generate sufficient cash and manage its available cash; the Company's ability to accurately forecast economic volatility; macroeconomic developments; political developments; the price and availability of aircraft fuel; labor negotiations; regulatory determinations and related developments; competitive pressures, including the impact of industry capacity between North America and Hawai'i and interisland; changes in the Company's future capital needs; and foreign currency exchange rate fluctuations.

The risks, uncertainties and assumptions referred to above that could cause the Company's results to differ materially from the results expressed or implied by such forward-looking statements also include the risks, uncertainties and assumptions discussed from time to time in the Company's other public filings and public announcements, including the Company's Annual Report on Form 10-K and the Company's Quarterly Reports on Form 10-Q, as well as other documents that may be filed by the Company from time to time with the Securities and Exchange Commission. All forward-looking statements included in this document are based on information available to the Company on the date hereof. The Company does not undertake to publicly update or revise any forward-looking statements to reflect events or circumstances that may arise after the date hereof even if experience or future changes make it clear that any projected results expressed or implied herein will not be realized.

View original content to download multimedia: http://www.prnewswire.com/news-releases/hawaiian-airlines-inc-announces-launch-of-offering-by-loyalty-and-brand-subsidiaries-of-800-000-000-senior-secured-notes-due-2026–301215622.html

SOURCE Hawaiian Airlines, Inc.

Hawaiian Holdings Reports 2020 Fourth Quarter and Full Year Financial Results

January 26, 2021
releases
Hawaiian Airlines
27 min read

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HONOLULU , Jan. 26, 2021 /PRNewswire/ — Hawaiian Holdings, Inc. (NASDAQ: HA) (the "Company"), parent company of Hawaiian Airlines, Inc. ("Hawaiian"), today reported its financial results for the fourth quarter and full year 2020.

Fourth Quarter 2020 – Key Financial Metrics
	GAAP	YoY Change	Adjusted	YoY Change
Net Loss	$(162.6)M	$(212.3)M	$(172.8)M	$(218.8)M
Diluted EPS	$(3.50)	$(4.57)	$(3.71)	$(4.70)
Pre-tax Margin	(152.8)%	(162.4) pts.	(145.2)%	(154.1) pts.

Full Year 2020 – Key Financial Metrics
	GAAP	YoY Change	Adjusted	YoY Change
Net Loss	$(510.9)M	$(734.9)M	$(551.0)M	$(769.9)M
Diluted EPS	$(11.08)	$(15.79)	$(11.96)	$(16.56)
Pre-tax Margin	(82.9)%	(93.7) pts.	(87.2)%	(97.7) pts.

"While 2020 has been the most challenging year the airline industry has experienced, we are encouraged that the re-opening of Hawai'i to tourism through the state's pre-travel testing program and Hawaiian's successful testing partnerships have allowed us to begin the journey to recovery," said Peter Ingram, president and CEO of Hawaiian Airlines. "My colleagues inspire me every day with their resolve to persevere and emerge from the pandemic strongly as they navigate through challenges and create innovative solutions to position Hawaiian for long-term success. The negative impacts of COVID-19 will create a challenging beginning of 2021, but we are confident that the structural pieces are in place for a sustained recovery."

Statistical data, as well as a reconciliation of the reported non-GAAP financial measures, can be found in the accompanying tables.

Liquidity and Capital Resources

As of December 31, 2020 the Company had:

Unrestricted cash, cash equivalents and short-term investments of $864 million .
Outstanding debt and finance lease obligations of $1.3 billion .
Air traffic liability of $534 million .

In January 2021 , the Company applied to participate in the Payroll Support Program Extension program (the "PSP Extension"), part of the Consolidated Appropriations Act of 2021, and expects to receive approximately $168 million in funds through the program.

Fourth Quarter 2020

On October 15, 2020 , the Company reached an important inflection point in its recovery from the COVID-19 pandemic with the re-opening of Hawai'i to tourism through the launch of the state of Hawai'i's pre-travel testing program, which allows guests to avoid quarantine with evidence of a negative COVID-19 test, subject to certain island-specific requirements.

During the fourth quarter, the Company reinstated non-stop service from Honolulu to Las Vegas , Phoenix , San Jose , Oakland , New York and Boston , restoring service to all of its pre-pandemic origin points on the U.S. mainland, as well as non-stop service from Honolulu to Tokyo-Haneda, Japan ; Osaka, Japan ; and Seoul, South Korea . While the Company doubled its capacity as compared to the third quarter of 2020, its capacity was down 72 percent compared to the same period in 2019.

As testing is key to the resumption of Hawai'i travel, the Company launched an array of testing options for travelers, including access to mail-in test kits and proprietary drive-through testing labs in select U.S. mainland gateways.

To increase liquidity, the Company raised approximately $41 million in net proceeds through the sale of approximately 2.1 million shares of common stock under the Company's at-the-market offering program (ATM Program) during the fourth quarter. The Company may sell up to 5 million shares in total under the ATM Program.

On October 1, 2020 , the Company implemented both permanent and extended voluntary leave programs with each of its workgroups. In total, the Company reduced its workforce by approximately 2,400 employees, or more than 32 percent of all employees, of which approximately 2,100 were through voluntary means. As of January 26, 2021 , all employees who were subject to an involuntary furlough between October 1, 2020 and January 15, 2021 have been sent recall notices pursuant to the PSP Extension.

In October 2020 , the Company executed an amendment with the U.S. Treasury increasing the total amount of the CARES Act Economic Relief Program (ERP) loan under the Coronavirus Aid, Relief, and Economic Security Act (CARES Act) from $420 million to $622 million , of which $577 million is undrawn. The Company has until May 28, 2021 to determine how much of the remaining ERP funds to borrow.

In October 2020 , the Company reached an agreement with Boeing to delay 787-9 deliveries under its purchase agreement for 10 aircraft. The Company expects to take delivery of 787-9 aircraft from 2022 to 2026 with its first aircraft to be delivered in September 2022 .

Guest Experience

During the fourth quarter, the Company continued its enhanced cleaning procedures and guest-facing protocols in an effort to minimize the risk of transmission of COVID-19, including:

Performing enhanced aircraft cleaning between flights and during overnight parking, including recurring electrostatic spraying of all aircraft.
Frequent cleaning and disinfecting of counters and self-service check-in kiosks in airports.
Ensuring hand sanitizers are readily available for guests at airports we serve.
Requiring guests and guest facing employees to wear a face mask or covering, with guests required to wear masks from check-in to deplaning (except when eating or drinking on board).
Modifying boarding and deplaning processes.
Modifying in-flight service to minimize close interactions between crew members and guests.
Eliminating change fees on all domestic and international flights in order to provide guests with travel flexibility across the Company's network.

During the first quarter of 2021, the Company, in coordination with the state of Hawai'i, will implement the Hawai'i Pre-Clear Program across its mainland network to improve the arrivals process for its guests by validating the state's pre-travel testing requirement prior to departure.

Environmental, Social and Corporate Governance

In December 2020 , the Company published its inaugural Corporate Kuleana Report outlining its progress advancing various environmental, social and governance (ESG) initiatives. A link to the report can be found through the Investor Relations, Corporate Responsibility section of Hawaiian's website.

Among key environmental accomplishments, the Company lowered its pre-pandemic carbon emissions while increasing flight operations in 2018 and 2019. In 2019, Hawaiian increased Available Seat Miles (ASMs) by 2.1 percent and Revenue Passenger Miles (RPMs) by 3.6 percent while reducing CO2 greenhouse gas emissions by 1.4 percent. When adjusted for year-over-year growth in flying, as measured by RPMs, Hawaiian reduced its CO2 emissions by 4.8 percent during this period.

Multibillion-dollar fleet modernization investments and state-of-the-art flight programs and strategies have allowed Hawaiian to lower jet fuel burn by approximately 8.5 million gallons annually between 2015 and 2019. This decline in jet fuel burn has reduced CO2 emissions by 75,540 metric tons, or the equivalent of removing, on average, more than 16,000 cars from the roads, annually in this period. Hawaiian has also cut energy use at its headquarters by approximately five percent between 2016 and 2018 through motion sensors, LED lighting and tinted windows. In partnership with Carbon Lighthouse, Hawaiian aims to lower energy consumption at its Airport Center building by approximately 24 percent by the end of 2021. In February 2020 , Hawaiian became the first U.S. airline to join the U.S. Department of Energy's Better Buildings Challenge, committing to a 20 percent reduction in electricity use by 2026.

First Quarter 2021 Outlook

The Company announced on December 8, 2020 that it will launch four new routes in March and April 2021 ; non-stop flights from Honolulu to Austin, Texas ; Orlando, Florida , and Ontario , California as well as a new flight from Long Beach, California to Maui .

The Company expects its first quarter 2021 capacity to be down about 50 percent compared to the first quarter of 2019, with the state of Hawai'i's pre-travel testing program anticipated to remain in place throughout the first quarter.

The Company expects its full year 2021 capital expenditures to be approximately $50 – $70 million .

Statistical information, as well as a reconciliation of the non-GAAP financial measures, can be found in the accompanying tables.

Investor Conference Call

Hawaiian Holdings' quarterly and full year earnings conference call is scheduled to begin today ( January 26, 2021 ) at 4:30 p.m. Eastern Time ( USA ). The conference call will be broadcast live over the Internet. Investors may listen to the live audio webcast on the investor relations section of the Company's website at HawaiianAirlines.com . For those who are not available for the live webcast, the call will be archived and available for 90 days on the investor relations section of the Company's website.

About Hawaiian Airlines

Hawaiian® has led all U.S. carriers in on-time performance from 2004-2019 as reported by the U.S. Department of Transportation. U.S. DOT results for 2020 will be reported in February 2021 . Consumer surveys by Condé Nast Traveler, Travel + Leisure and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawai'i.

Now in its 92nd year of continuous service, Hawaiian is Hawai'i's biggest and longest-serving airline. In 2019, Hawaiian offered non-stop flights between Hawai'i and more U.S. gateway cities (13) than any other airline, along with service connecting the islands with Japan , South Korea , Australia , New Zealand , American Samoa and Tahiti. As a result of the COVID-19 pandemic, Hawaiian is offering an adjusted schedule of daily flights within the Hawaiian Islands and between Hawai'i and the U.S. mainland as well as Japan and South Korea .

The airline is committed to the health and safety of its guests and employees and has reinforced enhanced cleaning procedures across its business. While the experience may be a little different, the authentic Hawaiian hospitality remains unchanged. Additional details on how Hawaiian is keeping guests and employees safe can be found at HawaiianAirlines.com/KeepingYouSafe .

Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at HawaiianAirlines.com . Follow Hawaiian's Twitter updates ( @HawaiianAir ), become a fan on Facebook ( Hawaiian Airlines ), and follow us on Instagram ( hawaiianairlines ). For career postings and updates, follow Hawaiian's LinkedIn page.

For media inquiries, please visit Hawaiian Airlines' online newsroom .

Forward-Looking Statements

This press release contains "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995 that reflect the Company's current views with respect to certain current and future events and financial performance. Such forward-looking statements include, without limitation, the Company's ability and timing to rebuild its business from the impacts of COVID-19 pandemic; the impact on the Company's business of the reopening of the state of Hawai'i to tourism through the state's COVID-19 pre-travel testing program and the Company's testing partnerships; funds expected to be received by the Company under the PSP Extension; recommencement of the Company's ATM Program; the Company's future borrowing under the ERP; the Company's expectations related to the delivery and timing of its Boeing 787-9 aircraft purchases; implementation of the state of Hawai'i's Pre-Clear Program; the Company's reduction of electricity use under the U.S. Department of Energy's Better Buildings Challenge; the Company's outlook for the first fiscal quarter and fiscal year 2021, including expectations regarding capacity and capital expenditures, and statements as to other matters that do not relate strictly to historical facts or statements of assumptions underlying any of the foregoing. Words such as "expects," "anticipates," "projects," "intends," "plans," "believes," "estimates," variations of such words, and similar expressions are also intended to identify such forward-looking statements. These forward-looking statements are and will be subject to many risks, uncertainties and assumptions relating to the Company's operations and business environment, all of which may cause the Company's actual results to be materially different from any future results, expressed or implied, in these forward-looking statements. These risks and uncertainties include, without limitation, the continuing and developing effects of the spread of COVID-19 on the Company's business operations and financial condition; whether the Company's cost-cutting plans related to the COVID-19 pandemic will be effective or sufficient; the duration of government-mandated and other restrictions on travel; the full effect that the quarantine, restrictions on travel and other measures to limit the spread of COVID-19 will have on demand for air travel in the markets in which the Company operates; fluctuations and the extent of declining demand for air transportation in the markets in which the Company operates; the Company's dependence on the tourism industry; the Company's ability to generate sufficient cash and manage its available cash; the Company's ability to accurately forecast economic volatility; macroeconomic developments; political developments; the price and availability of aircraft fuel; labor negotiations; regulatory determinations and related developments; competitive pressures, including the impact of industry capacity between North America and Hawai'i and interisland; changes in the Company's future capital needs; and foreign currency exchange rate fluctuations.

The risks, uncertainties and assumptions referred to above that could cause the Company's results to differ materially from the results expressed or implied by such forward-looking statements also include the risks, uncertainties and assumptions discussed from time to time in the Company's other public filings and public announcements, including the Company's Annual Report on Form 10-K and the Company's Quarterly Reports on Form 10-Q, as well as other documents that may be filed by the Company from time to time with the Securities and Exchange Commission. All forward-looking statements included in this document are based on information available to the Company on the date hereof. The Company does not undertake to publicly update or revise any forward-looking statements to reflect events or circumstances that may arise after the date hereof even if experience or future changes make it clear that any projected results expressed or implied herein will not be realized.

Table 1. Hawaiian Holdings, Inc. Consolidated Statements of Operations (in thousands, except for per share data) (unaudited)

	Three Months Ended December 31,						Twelve Months Ended December 31,
	2020		2019		% Change		2020		2019		% Change
	(in thousands, except per share data)
Operating Revenue:
Passenger	$	91,791	$	648,782	(85.9)	%	$	664,799	$	2,597,772	(74.4)	%
Other	57,892		59,355		(2.5)	%	180,014		234,456		(23.2)	%
Total	149,683		708,137		(78.9)	%	844,813		2,832,228		(70.2)	%
Operating Expenses:
Wages and benefits	149,833		185,659		(19.3)	%	387,910		723,656		(46.4)	%
Aircraft fuel, including taxes and delivery	26,338		137,283		(80.8)	%	161,363		542,573		(70.3)	%
Aircraft rent	26,770		27,131		(1.3)	%	103,890		118,904		(12.6)	%
Maintenance materials and repairs	28,504		67,233		(57.6)	%	121,571		249,772		(51.3)	%
Aircraft and passenger servicing	11,557		43,972		(73.7)	%	58,016		164,275		(64.7)	%
Commissions and other selling	11,453		33,618		(65.9)	%	46,297		130,216		(64.4)	%
Depreciation and amortization	36,149		39,632		(8.8)	%	151,665		158,906		(4.6)	%
Other rentals and landing fees	16,209		33,845		(52.1)	%	73,808		129,622		(43.1)	%
Purchased services	22,044		33,261		(33.7)	%	99,050		131,567		(24.7)	%
Special items	5,704		—		100.0	%	184,111		—		100.0	%
Other	24,600		37,219		(33.9)	%	104,743		155,260		(32.5)	%
Total	359,161		638,853		(43.8)	%	1,492,424		2,504,751		(40.4)	%
Operating Income (Loss)	(209,478)		69,284		(402.3)	%	(647,611)		327,477		(297.8)	%
Nonoperating Income (Expense):
Other nonoperating special items	1,329		—				(5,682)		—
Interest expense and amortization of debt discounts and issuance costs	(13,827)		(6,596)				(40,439)		(27,864)
Interest income	1,003		3,378				8,731		12,583
Capitalized interest	653		779				3,236		4,492
Other components of net periodic benefit cost	711		(920)				1,300		(3,864)
Gains (losses) on fuel derivatives	3		494				(6,930)		(6,709)
Other, net	(9,153)		1,490				(12,657)		(1,119)
Total	(19,281)		(1,375)				(52,441)		(22,481)
Income (Loss) Before Income Taxes	(228,759)		67,909				(700,052)		304,996
Income tax expense (benefit)	(66,199)		18,192				(189,117)		81,012
Net Income (Loss)	$	(162,560)	$	49,717			$	(510,935)	$	223,984
Net Income (Loss) Per Common Stock Share:
Basic	$	(3.50)	$	1.07			$	(11.08)	$	4.72
Diluted	$	(3.50)	$	1.07			$	(11.08)	$	4.71
Weighted Average Number of Common Stock Shares Outstanding:
Basic	46,458		46,402				46,100		47,435
Diluted	46,458		46,658				46,100		47,546
Cash Dividends Declared Per Common Share	$	—	$	0.12			$	0.12	$	0.48

Table 2. Hawaiian Holdings, Inc. Selected Statistical Data (in thousands, except as otherwise indicated) (unaudited)

	Three Months Ended December 31,								Twelve Months Ended December 31,
	2020			2019			% Change		2020			2019			% Change
	(in thousands, except as otherwise indicated)
Scheduled Operations (a) :
Revenue passengers flown	480			2,893			(83.4)	%	3,353			11,737			(71.4)	%
Revenue passenger miles (RPM)	569,608			4,520,090			(87.4)	%	4,558,045			17,808,913			(74.4)	%
Available seat miles (ASM)	1,431,771			5,242,919			(72.7)	%	7,527,383			20,568,476			(63.4)	%
Passenger revenue per RPM (Yield)	16.11		¢	14.35		¢	12.3	%	14.59		¢	14.59		¢	—	%
Passenger load factor (RPM/ASM)	39.8		%	86.2		%	(46.4)	pt.	60.6		%	86.6		%	(26.0)	pt.
Passenger revenue per ASM (PRASM)	6.41		¢	12.37		¢	(48.2)	%	8.83		¢	12.63		¢	(30.1)	%
Total Operations (a) :
Revenue passengers flown	485			2,898			(83.3)	%	3,362			11,751			(71.4)	%
RPM	580,977			4,526,797			(87.2)	%	4,576,623			17,826,887			(74.3)	%
ASM	1,453,062			5,255,202			(72.4)	%	7,560,486			20,596,711			(63.3)	%
Passenger load factor (RPM/ASM)	40.0		%	86.1		%	(46.1)	pt.	60.5		%	86.6		%	(26.1)	pt.
Operating revenue per ASM (RASM)	10.30		¢	13.47		¢	(23.5)	%	11.17		¢	13.75		¢	(18.8)	%
Operating cost per ASM (CASM)	24.72		¢	12.16		¢	103.3	%	19.74		¢	12.16		¢	62.3	%
CASM excluding aircraft fuel and non- recurring items (b)	22.51		¢	9.54		¢	136.0	%	18.35		¢	9.54		¢	92.3	%
Aircraft fuel expense per ASM (c)	1.82		¢	2.62		¢	(30.5)	%	2.13		¢	2.62		¢	(18.7)	%
Revenue block hours operated	10,968			56,246			(80.5)	%	82,711			218,801			(62.2)	%
Gallons of jet fuel consumed	21,250			68,454			(69.0)	%	106,225			270,001			(60.7)	%
Average cost per gallon of jet fuel (actual) (c)	$	1.24		$	2.01		(38.3)	%	$	1.52		$	2.01		(24.4)	%
Economic fuel cost per gallon (c)(d)	$	1.29		$	2.05		(37.1)	%	$	1.60		$	2.06		(22.3)	%


(a)	Includes the operations of the Company's contract carrier under a capacity purchase agreement. Total Operations includes both scheduled and chartered operations.
(b)	See Table 4 for a reconciliation of GAAP operating expenses to operating expenses excluding aircraft fuel and non-recurring items.
(c)	Includes applicable taxes and fees.
(d)	See Table 3 for a reconciliation of GAAP fuel costs to economic fuel costs.

Table 3.
Hawaiian Holdings, Inc.
Economic Fuel Expense
(in thousands, except per-gallon amounts) (unaudited)

The Company believes that economic fuel expense is a good measure of the effect of fuel prices on its business as it most closely approximates the net cash outflow associated with the purchase of fuel for its operations in a period. The Company defines economic fuel expense as GAAP fuel expense plus losses/(gains) realized through actual cash (receipts)/payments received from or paid to hedge counterparties for fuel hedge derivative contracts settled during the period.

	Three Months Ended December 31,						Twelve Months Ended December 31,
	2020		2019		% Change		2020		2019		% Change
	(in thousands, except per-gallon amounts)
Aircraft fuel expense, including taxes and delivery	$	26,338	$	137,283	(80.8)	%	$	161,363	$	542,573	(70.3)	%
Realized losses on settlement of fuel derivative instruments	1,137		3,108		(63.4)	%	9,035		12,403		(27.2)	%
Economic fuel expense	$	27,475	$	140,391	(80.4)	%	$	170,398	$	554,976	(69.3)	%
Fuel gallons consumed	21,250		68,454		(69.0)	%	106,225		270,001		(60.7)	%
Economic fuel costs per gallon	$	1.29	$	2.05	(37.1)	%	$	1.60	$	2.06	(22.3)	%

Table 4.
Hawaiian Holdings, Inc.
Non-GAAP Financial Reconciliation (unaudited)

The Company evaluates its financial performance utilizing various GAAP and non-GAAP financial measures, including net income, diluted net income per share, CASM, PRASM, RASM, Passenger Revenue per RPM, EBITDAR, and pre-tax margin. Pursuant to Regulation G, the Company has included the following reconciliation of reported non-GAAP financial measures to comparable financial measures reported on a GAAP basis. The adjustments are described below:

During the three and twelve months ended December 31, 2020 , the effective tax rate included a tax benefit of $15.9 million and $45.4 million , respectively, resulting from the rate differential between the prevailing tax rate of 21% during the years that generated net operating losses and the previous tax rate of 35% that was in effect during the years to which net operating losses were carried back as a result of the enactment of the CARES Act.
During the twelve months ended December 31, 2020 , the Company recognized $240.6 million in contra-expense related to grant proceeds from the PSP. The grant proceeds were recognized in proportion to estimated wages and benefits expense over the period the PSP covers. The Company utilized all proceeds from the PSP as of December 31, 2020 .
Changes in fair value of fuel derivative contracts, net of tax, are based on market prices for open contracts as of the end of the reporting period, and include the unrealized amounts of fuel derivatives (not designated as hedges) that will settle in future periods and the reversal of prior period unrealized amounts.
Changes in fair value of foreign currency derivative contracts, net of tax, are based on market prices for open contracts as of the end of the reporting period, including the unrealized amounts of foreign currency derivatives (not designated as hedges) that will settle in future periods and the reversal of prior period unrealized amounts.
Unrealized loss (gain) on foreign debt is based on fluctuation in exchange rates and the measurement of foreign-denominated debt to our functional currency.
The Company recorded the following as special items:
- During the three months ended March 31, 2020 , a charge of $20.2 million was recorded for the ratification of a collective bargaining agreement with the Association of Flight Attendants in April 2020 (related to service prior to January 1, 2020 ).
- During the three months ended March 31, 2020 , a special charge of $106.7 million was recorded for goodwill impairment resulting from the decline in the market value of the Company's equity (i.e., share price), and the Company's inability to support the carrying value of goodwill on its financial statements.
- During the three months ended June 30, 2020 , an impairment charge of $27.5 million was recorded related to the Company's ATR-42 and ATR-72 fleets. An additional impairment charge of $3.4 million was recorded related to the Company's commercial real estate subsidiary.
- During the three months ended June 30, 2020 , the Company recorded $3.1 million of charges related to write-downs of projects permanently suspended as a result of the COVID-19 pandemic.
- During the three months ended September 30, 2020 , the Company recorded $24.5 million in special items related to its voluntary and involuntary separation programs, of which $17.5 million was recorded as an operating special item related to severance and benefits and $7.0 million was recorded as a non-operating special item related to termination benefits and curtailment loss.
- During the three months ended December 31, 2020 , the Company recorded long-lived asset impairment of approximately $5.4 million , comprised of an additional write-down of its ATR-42 and ATR-72 fleet of approximately $4.9 million as a result of ongoing market uncertainty attributed to the COVID-19 pandemic and the write-off of approximately $0.5 million in capitalized software projects that were permanently suspended in response to the continuing impacts of the COVID-19 pandemic. Additionally, the Company recorded $0.3 million related to additional costs for the finalization of the voluntary and involuntary separation programs discussed above.
- During the three months ended December 31, 2020 , the Company completed its accounting for voluntary and involuntary separation programs initiated in the third quarter of 2020, resulting in the reversal of non-operating special items of approximately $1.3 million .

The Company believes that adjusting for the impact of an effective tax rate differential, the receipt of grant proceeds, changes in fair value of fuel derivative contracts and foreign currency derivative contracts, fluctuations in foreign exchange rates, special items, and the sale of aircraft and aircraft equipment helps investors better analyze the Company's operational performance and compare its results to other airlines in the periods presented.

	Three Months Ended December 31,								Twelve Months Ended December 31,
	2020				2019				2020				2019
	Total		Diluted Per Share		Total		Diluted Per Share		Total		Diluted Per Share		Total		Diluted Per Share
	(in thousands, except per share data)
GAAP net income (loss), as reported	$	(162,560)	$	(3.50)	$	49,717	$	1.07	$	(510,935)	$	(11.08)	$	223,984	$	4.71
CARES Act – carryback of additional NOLs	(15,879)		(0.34)		—		—		(45,416)		(0.99)		—		—
CARES Act grant recognition	—		—		—		—		(240,648)		(5.22)		—		—
Changes in fair value of fuel derivative instruments	(1,140)		(0.02)		(3,602)		(0.08)		(2,105)		(0.05)		(5,694)		(0.13)
Unrealized loss on non- designated foreign exchange positions	904		0.02		—		—		1,327		0.03		—		—
Change in unrealized loss (gain) on foreign debt	7,218		0.16		(1,558)		(0.03)		14,759		0.32		696		0.02
Gain on sale of aircraft	—		—		—		—		—		—		(1,948)		(0.04)
Special items	5,704		0.12		—		—		184,111		3.99		—		—
Nonoperating special items	(1,329)		(0.03)		—		—		5,682		0.12		—		—
Tax effect of adjustments	(5,765)		(0.12)		1,370		0.03		42,252		0.92		1,845		0.04
Adjusted Net Income (Loss)	$	(172,847)	$	(3.71)	$	45,927	$	0.99	$	(550,973)	$	(11.96)	$	218,883	$	4.60

	Three months ended December 31,				Twelve months ended December 31,
	2020		2019		2020		2019
	(in thousands)
Income (Loss) Before Income Taxes	$	(228,759)	$	67,909	$	(700,052)	$	304,996
CARES Act grant recognition	—		—		(240,648)		—
Changes in fair value of fuel derivative instruments	(1,140)		(3,602)		(2,105)		(5,694)
Unrealized loss on non-designated foreign exchange positions	904		—		1,327		—
Change in unrealized loss (gain) on foreign debt	7,218		(1,558)		14,759		696
Gain on sale of aircraft	—		—		—		(1,948)
Special items	5,704		—		184,111		—
Nonoperating special items	(1,329)		—		5,682		—
Adjusted Income (Loss) Before Income Taxes	$	(217,402)	$	62,749	$	(736,926)	$	298,050


	Three months ended December 31,				Twelve months ended December 31,
	2020		2019		2020		2019
Net Income (Loss) before Taxes	$	(228,759)	$	67,909	$	(700,052)	$	304,996
Depreciation & Amortization	36,149		39,632		151,665		158,906
Aircraft Rent	26,770		27,131		103,890		118,904
Interest and amortization of debt	(13,827)		(6,596)		(40,439)		(27,864)
EBITDAR, as reported	(152,013)		141,268		(404,058)		610,670
Add: CARES Act grant recognition	—		—		(240,648)		—
Add: changes in fair value of fuel derivative instruments	(1,140)		(3,602)		(2,105)		(5,694)
Add: unrealized loss on non-designated foreign exchange positions	904		—		1,327		—
Add: unrealized loss (gain) on foreign debt	7,218		(1,558)		14,759		696
Add: gain on sale of aircraft	—		—		—		(1,948)
Add: special items	5,704		—		184,111		—
Add: nonoperating special items	(1,329)		—		5,682		—
Adjusted EBITDAR	$	(140,656)	$	136,108	$	(440,932)	$	603,724

Operating Costs per Available Seat Mile (CASM)
The Company has separately listed in the table below its fuel costs per ASM and non-GAAP unit costs, excluding fuel and non-recurring items. These amounts are included in CASM, but for internal purposes the Company consistently uses cost metrics that exclude fuel and non-recurring items (if applicable) to measure and monitor its costs.

	Three Months Ended December 31,						Twelve Months Ended December 31,
	2020			2019			2020			2019
	(in thousands, except CASM data)
GAAP operating expenses	$	359,161		$	638,853		$	1,492,424		$	2,504,751
Aircraft fuel, including taxes and delivery	(26,338)			(137,283)			(161,363)			(542,573)
CARES Act PSP grant recognition	—			—			240,648			—
Gain on sale of aircraft	—			—			—			1,948
Special items	(5,704)			—			(184,111)			—
Adjusted operating expenses	$	327,119		$	501,570		$	1,387,598		$	1,964,126
Available Seat Miles	1,453,062			5,255,202			7,560,486			20,596,711
CASM—GAAP	24.72		¢	12.16		¢	19.74		¢	12.16		¢
Aircraft fuel, including taxes and delivery	(1.82)			(2.62)			(2.13)			(2.62)
CARES Act PSP grant recognition	—			—			3.18			—
Gain on sale of aircraft	—			—			—			0.00
Special items	(0.39)			—			(2.44)			—
Adjusted CASM	22.51		¢	9.54		¢	18.35		¢	9.54		¢

Pre-tax margin
The Company excludes unrealized (gains) losses from fuel derivative contracts and foreign debt, losses on the sale of aircraft and non-recurring items from pre-tax margin for the same reasons as described above.

	Three months ended December 31,				Twelve months ended December 31,
	2020		2019		2020		2019
Pre-Tax Margin, as reported	(152.8)	%	9.6	%	(82.9)	%	10.8	%
Add: CARES Act grant recognition	—		—		(28.5)		—
Add: changes in fair value of fuel derivative instruments	(0.7)		(0.5)		(0.2)		(0.2)
Add: unrealized loss on non-designated foreign exchange positions	0.6		—		0.2		—
Add: unrealized loss (gain) on foreign debt	4.8		(0.2)		1.7		—
Add: gain on sale of aircraft	—		—		—		(0.1)
Add: special items	3.8		—		21.8		—
Add: nonoperating special items	(0.9)		—		0.7		—
Adjusted Pre-Tax Margin	(145.2)	%	8.9	%	(87.2)	%	10.5	%

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SOURCE Hawaiian Holdings, Inc.

What does travel look like in 2021? Your checklist & must do’s before you fly

January 26, 2021
Stories
Ali Garbino
5 min read

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COVID-19 has been a wild ride for all of us this past year. If you plan to get out of the house and travel soon, Alaska has tips to make your next flight infinitely easier and carefree.

First things first fly healthy.

Alaska guests must be COVID negative and have not been around someone who has tested positive for the virus within 72 hours of travel. This is for the safety of all guests and employees. Need to postpone your trip? Our peace of mind options allow you to cancel or change (most) reservations without a fee.

Pack masks, sanitizer and patience.

Aside from the obvious packing to-dos like clothes, toothbrushes and shoes, don’t leave without the pandemic essentials: masks, hand sanitizer, cleaning wipes and the patience to respect/maintain physical distancing when boarding/exiting the aircraft, at baggage claim and customs. Remember: All travelers must wear a mask that covers their nose and mouth for the entire flight and in the airport. Learn how to become BFFs with your mask.

Do what you can to take care of yourself & others.

While Alaska is bringing you Next-Level Care, there are still things you can do to stay safe during your journey. According to the CDC, National Safety Council and World Health Organization:

Cover your mouth and nose with a cloth face cover when around others.
Wash your hands often – and thoroughly – with soap and water for at least 20 seconds, or use hand sanitizer (with at least 60% alcohol).
Avoid touching your nose, mouth and eyes.
Keep your distance, especially to those who are at a higher risk (older adults and people who have severe underlying medical conditions like obesity, diabetes, or heart or lung disease).
Clean and disinfect high-touch surface areas.

Some cities require COVID tests.

Keep in mind some places require a negative COVID test or quarantine. For instance, if you’re traveling from Las Vegas (which currently doesn’t have restrictions for incoming guests) to Maui or New York City—both Hawaii & New York State require incoming travelers to take a COVID-19 test 72 hours before travel or head straight to quarantine. You might also be asked to fill out a traveler health form, which will be collected at the airport upon your arrival. See the latest travel restrictions.

Know where to get tested.

Ask yourself if you know where to get a rapid test in your hometown or where to get one in the city you plan to visit? Even if you’re from a state that doesn’t require testing prior to re-entry, it’s better to be safe than sorry. Remember, you could still be positive yet show no signs or symptoms of COVID-19. So take a PCR or rapid test before you fly to protect fellow travelers and others around you. See Alaska’s testing partners.

Now’s not the time to let the universe make plans.

Spontaneity is a thing of the past—we get it, sometimes it’s great to let your hair down & make up plans as you go. But right now, it’s too risky. If you happen to be flying to a city, consider what’s open and what safety protocols are in place—and make reservations in advance. Outdoor dining and activities are ideal.

Sip & cover if you drink or eat.

While you’re technically allowed to remove your mask to eat or drink on board, studies have shown wearing a mask is the best way to limit the risk of COVID-19. We recommend you sip & cover—when you’re done with your bite and/or had a refreshing sip reapply your mask for your safety and others around you. If your flight is relatively short (give or take five or six hours) try eating a hearty meal before you board & save for a smorgasbord when you land.

Utilize technology for a touch-free experience.

You don’t need a printed boarding pass anymore or to check your bags at a counter—simply download the Alaska Airlines app to get convenience at your fingertips. The Alaska app offers the following perks:

Check in and get your mobile boarding pass
Select and change your seats
Prepay for checked baggage
Print your own bag tags
Pre-order food and beverages on select flights
Check your flight status
Change your reservation
Get boarding notices and other travel updates
View and manage your travel receipts
Track your Mileage Plan™ balance
Join/Sign in Mileage Plan

Have anxiety? Alaska offers Headspace meditation.

Sit back, relax and ease your mind on any Alaska flight with Headspace, a feature on our inflight entertainment. There are sessions for kids, sleep and more to give you moments of mindfulness and casts to wind-down.

Mask up. Book now. Let’s go.

We believe it’s safe to fly––and experts agree. Our commitment to Next-Level Care means we’ve implemented 100+ ways to maintain the highest standard of safety throughout your travels, including mask requirements, enhanced cleaning, hospital-grade HEPA filters onboard and no change fees. Book your next adventure today at alaskaair.com.

Have more questions? Here are 10 Qs you might have about traveling again.

Hawaiian Airlines Reinforces Commitment to Effortless Travel with Pre-Clear Program

January 21, 2021
releases
Hawaiian Airlines
3 min read

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HONOLULU – Hawaiian Airlines has begun pre-clearing guests departing from select U.S. mainland cities to Hawai‘i under a program allowing travelers with a negative COVID-19 test to bypass the airport screening in Hawai‘i.

Hawaiian, which launched its Pre-Clear Program at San Francisco International Airport (SFO) last week, will expand it to Boston Logan International Airport (BOS), John F. Kennedy International Airport (JFK) Long Beach Airport (LGB) and Phoenix International Airport (PHX) beginning Jan. 29. The program will be added to the airline’s remaining North America destinations next month.

Visitors and returning Hawai‘i residents who meet the state of Hawai‘i’s pre-travel testing requirements to be exempt from quarantine will receive a Pre-Clear wristband from a Hawaiian Airlines guest service agent who will verify their documents prior to boarding. To qualify for pre-clearance, guests must complete the following steps:

Create a Safe Travels account for every adult on the itinerary.
Add all flight and lodging information to the account.
Complete the mandatory health questionnaire within the account.
Upload a negative test result (PDF format) from a state-approved testing partner to the Safe Travels account. A printed copy of the negative results is also recommended.

“With the Pre-Clear Program, our guests will spend less time in line at the airport and more time safely enjoying Hawai‘i,” said Jeff Helfrick, vice president of airport operations at Hawaiian Airlines.

Travelers whose negative COVID-19 test results are not uploaded to the Safe Travels app prior to departure or not made available during screening will be required to sign the state of Hawai‘i’s 10-day self-quarantine agreement.

About Hawaiian Airlines

Hawaiian^® has led all U.S. carriers in on-time performance for each of the past 16 years (2004-2019) as reported by the U.S. Department of Transportation. Consumer surveys by Condé Nast Traveler, Travel + Leisure and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawai‘i.

Now in its 92nd year of continuous service, Hawaiian is Hawai‘i's biggest and longest-serving airline. In 2019, Hawaiian offered nonstop flights between Hawai‘i and more U.S. gateway cities (13) than any other airline, along with service connecting the islands with Japan, South Korea, Australia, New Zealand, American Samoa and Tahiti. As a result of the COVID-19 pandemic, Hawaiian is offering an adjusted schedule of daily flights within the Hawaiian Islands, and between Hawai‘i and the U.S. mainland as well as Japan and South Korea.

The airline is committed to the health and safety of its guests and employees and has reinforced enhanced cleaning procedures across its business. While the experience may be a little different, the authentic Hawaiian hospitality remains unchanged. Additional details on how Hawaiian is keeping guests and employees safe can be found at HawaiianAirlines.com/KeepingYouSafe.

Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at HawaiianAirlines.com. Follow Hawaiian’s Twitter updates (@HawaiianAir), become a fan on Facebook (Hawaiian Airlines), and follow us on Instagram (hawaiianairlines). For career postings and updates, follow Hawaiian’s LinkedIn page.

For media inquiries, please visit Hawaiian Airlines’ online newsroom.

Hawaiian Holdings Announces 2020 Fourth Quarter and Full Year Conference Call

January 19, 2021
releases
Hawaiian Airlines
2 min read

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HONOLULU , Jan. 19, 2021 /PRNewswire/ — Hawaiian Holdings, Inc. (NASDAQ: HA), parent company of Hawaiian Airlines, Inc. ("Hawaiian"), plans to report its fourth quarter and full year 2020 financial results after the market closes on Tuesday, January 26 , 2021. An investor conference call is scheduled for 4:30 p.m. Eastern Time that day.

The call will be open to all interested investors through a live audio webcast accessible in the Investor Relations section of Hawaiian's website at HawaiianAirlines.com . For those who are not able to listen to the live webcast, the call will be archived for 90 days on Hawaiian's website.

About Hawaiian Airlines

Hawaiian ^® has led all U.S. carriers in on-time performance for each of the past 16 years (2004-2019) as reported by the U.S. Department of Transportation. Consumer surveys by Condé Nast Traveler , Travel + Leisure and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawai'i.

Now in its 92nd year of continuous service, Hawaiian is Hawai'i's biggest and longest-serving airline. In 2019, Hawaiian offered nonstop flights between Hawai'i and more U.S. gateway cities (13) than any other airline, along with service connecting the islands with Japan , South Korea , Australia , New Zealand , American Samoa and Tahiti. As a result of the COVID-19 pandemic, Hawaiian is operating an adjusted schedule of daily flights within the Hawaiian Islands and between Hawai'i and the U.S. mainland as well as Japan and South Korea .

The airline is committed to the health and safety of its guests and employees and has reinforced enhanced cleaning procedures across its business. While the experience may be a little different, the authentic Hawaiian hospitality remains unchanged. Additional details on how Hawaiian is keeping guests and employees safe can be found at HawaiianAirlines.com/KeepingYouSafe .

Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at HawaiianAirlines.com . Follow Hawaiian's Twitter updates ( @HawaiianAir ), become a fan on Facebook ( Hawaiian Airlines ), and follow us on Instagram ( hawaiianairlines ). For career postings and updates, follow Hawaiian's LinkedIn page.

For media inquiries, please visit Hawaiian Airlines' online newsroom .

View original content to download multimedia: http://www.prnewswire.com/news-releases/hawaiian-holdings-announces-2020-fourth-quarter-and-full-year-conference-call-301211090.html

SOURCE Hawaiian Holdings, Inc.

MLK’s legacy inspires Alaska employee nearly 60 years later

January 18, 2021
Community
Ali Garbino
5 min read

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Dr. Martin Luther King Jr. impacted Hilda Shepherd’s life before she was even born.

Fifty-seven years ago, Shepherd’s mother, Georgia, an accountant at the Pentagon, joined 250,000 people in front of the Lincoln Memorial to hear Dr. King deliver his “I Have A Dream” speech. Shepherd will always remember her ‘silently strong’ mother telling her about the experience of that moment.

“It’s something that will be a legacy in my family. We show up,” said Shepherd. “I’m proud of her. I hope my grandchildren can say ‘my great grandmother, my grandmother stood up for equality and I will too.’”

Hilda Shepherd poses for a portrait with her mom and brother-in-law in Anchorage, Alaska.

Born in the 1920s, Shepherd’s mother lived through some of the more difficult times in our history. Nearly two years after Dr. King’s speech at the March on Washington, segregation ended and Black Americans were given the right to vote. Dr. King’s words sparked not only hope in Shepherd’s mother that day but made a lasting impression on Hilda.

“It was just as important then as it is now,” Shepherd said. “For Black Americans to continue to strive for equity. It’s really important for the survival of our race to make sure that people understand that there are inequities. There are injustices.”

Shepherd has spent a lot of time reflecting this year. Thinking about where we’ve been and where we have to go.

“It’s been a very tender time in our society … This MLK 2021—the celebration of what he has done for us—means more for me then it ever has before because of all the things and emotions that have been stirred up in our country’s unrest and division this past year,” she said.

Shepherd began her career at Alaska Airlines in 1999 as a customer service agent in Anchorage, Alaska. She later transferred to Oakland, California, where she trained to become an aircraft mechanic. She continues to be a leader and pushes for diversity and racial equity within the company.

“You have to have a dream,” she said. “If you don’t have a dream, you won’t work as hard to make things happen.”

Hilda lined up with her eldest daughter and niece at midnight to get a front row spot for President Obama’s first inauguration. They waited for 16 hours in the cold to experience the historic moment of the first Black president being sworn into office. Hilda likens this experience to the one her mother witnessed many years prior at Dr. King’s speech. “It was a full-circle moment,” she said.

Hilda working on an aircraft when she was a mechanic.

After several years of working as an aircraft mechanic, Shepherd transferred to station operations, where she leads a behind-the-scenes team whose goal is to keep the operation running smoothly. She says a key to being a good leader is to make it easier for your team to be successful by removing obstacles—a crucial part of building racial equity in a company.

“We have to continue to make sure to honor Dr. King and the life that he led. We have to continue to strive for advancement. We’re not asking for anything above and beyond,” said Shepherd. “We’re just asking for basic human dignity and decency. Please respect and treat and honor us and create laws that say we are equal Americans. That’s all that anyone has ever asked for—nothing more, nothing less.”

At Alaska, we’ve been listening to and learning from our employees, reflecting – and taking a hard look and sharing our commitments to advance racial equity and justice at our company and in our communities. Shepherd and other leaders at Alaska recognize there is still a lot of work to be done, but we are taking steps with policies, education and training, recruiting, and community partnerships, and we recognize that it is a journey.

“We have a better point of view when we have a more diverse team,” she said. “If you have all one mindset, you can’t move the needle.”

“I don’t want the dream to ever die. I want the generations behind me to know how important it is to exercise their rights, their votes. To continue to strive for equality—to be treated as one would want their own to be treated,” Shepherd said. “For as long as I live, I’ll show up and keep spreading his message.”

Alaska’s D&I leaders pay tribute to Martin Luther King Jr.’s life and legacy

As we celebrate and honor the legacy of Dr. Martin Luther King Jr., Alaska Airlines employees came together to create this powerful 4-minute video, reading a passage from Dr. King’s 1963 speech to a crowd of 250,000 in front of the Lincoln Memorial. It continues to serve as a powerful reminder that we can all make a lasting impact on those around us.

The best places to visit in the U.S. right now, all an easy nonstop flight away

January 14, 2021
Stories
Ali Garbino
3 min read

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For those who are looking to explore the beautiful USA *safely*, this is for you!

We’ve rounded up some destinations that offer wide-open spaces where you can wanderlust and explore at a distance. As you plan your trip, keep in mind COVID restrictions are constantly changing—some things may be closed and some communities might require quarantining. Before you go, triple check travel advisories.

While many destinations around the world are still off-limits, regional travel remains open and is doing so with health and safety protocols in place, which bodes well for those who want to travel in 2021. Alaska Airlines is also doing its part by implementing safety procedures that help our guests and employees travel confidently and easily.

California

California is brimming with beauty and your options for exploring are endless. From road tripping along the coast to visiting some of the most iconic national parks (hello, Big Sur?) to sipping vino (not in your kitchen).

If you’re looking for a change of scenery, the Pacific Coast Highway has breathtaking ocean views all along the drive with stretches where it’s just you and mother nature. Fly to: San Francisco, San Luis Obisbo, Los Angeles or San Diego.

Fun fact: If you’re lucky, just off Highway 101 on Davison Road, you might find a meadow full of wild Elk!

Surrounding yourself among the trees is also an option with the Redwood Forest! Fly to: San Francisco or Medford (technically, Oregon but it’s another great starting point).

The Bixby Creek Bridge is also featured in HBO’s Big Little Lies.

Speaking of views you can get at a distance, nestled on the rugged central coast of California is Big Sur, one of the best big little secrets of Monterey County. Fly to: Monterey or San Jose.

Pro tip: Wine flies free on Alaska Airlines. Yes, you heard that right (chef’s kiss).

There’s always Napa and Sonoma for anyone 21+ who wants to unwind (uncork) in wine country. Fly to: Santa Rosa/Sonoma County or Sacramento.

Oregon

If you love rugged coastlines and vast forests, Oregon is the place for you. There are plenty of great escapes to peak your interest and falls to wash away any worries. Camping (or glamping, no judgment here) is also an easy to-do, just secure your spot ahead of time. Fly to: Portland, Eugene, Medford or Redmond/Bend.

Hawaii

If you’re able to work from home, why not make paradise your office for a week or two? It’s stunning beaches, local shops and assurance that visitors are COVID-negative upon arrival sounds like the place to be! Fly to: Maui, Kona or Honolulu.

Alaska

Visit the state where our airline got its roots. Packed with small towns and rich history, this vast, beautiful state will leave you wanting more. Being the largest and most sparsely populated state in the U.S., you can bet to find gems like Ketchikan or Cordova, and potentially a glacier or two! Fly to: Anchorage.

Washington

As our hometown state, Washington is an incredible escape from it all. We might be a little biased but you can’t beat coffee shops on every corner and the city combo of water and greenery. Plus, boundless bike paths, gorgeous mountain hikes and kayaking Puget Sound are just minutes away. Fly to: Seattle.

Book now at alaskaair.com. Mask up. Let’s go!

10 Qs you might have about traveling again

January 12, 2021
Stories
Alaska Airlines
6 min read

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All of us at Alaska are here to bring you the best care in the air—and answers to your burning travel questions—check out our tips so you can travel well and plan those long-awaited trips for spring and summer!

1. Should I wait to get the vaccine before taking a trip?

If you’re able to get vaccinated for COVID-19, we highly encourage you to do so. However, Alaska Airlines does not require it. Before your flight with us, you will be asked to fill out a health agreement, which simply confirms you will wear a face covering on board/at the airport and that you have not shown any COVID symptoms in the past 72 hours and have not been in proximity to someone who has tested positive.

2. What is the safest type of trip to plan right now?

Wherever you’re planning to go, Dr. John Lynch from UW Medicine says it’s important to protect yourself & others by wearing a mask, avoiding large crowds and washing your hands often. Also, double check any special travel rules in place for the destination.

According to the International Air Transport Association (IATA), flying remains one of the safest travel alternatives during the pandemic. Adding multiple layers of safety are key to combat the virus—i.e. Alaska’s Next-Level Care—which includes mask-wearing, rigorous cleaning programs and strong air circulation.

3. Am I more at risk sitting next to someone on a plane?

While it seems like sitting on a plane with other people could be risky, analysis of air travel shows viruses don’t spread easily on aircraft because of a number of things. One study concluded people wearing masks have a near zero (0.003%) chance of contracting COVID-19—even while seated next to someone.

You’ve covered by:

High air exchange rates (fresh air every 2-3 min in the cabin)
HEPA filtration
Forward faced seating
High-back seats
Mask-wearing *this one is SUPER important*
Enhanced cleaning
Contactless features (pre order meals, mobile boarding pass)
Complimentary sanitizer

4. What if I tested positive for COVID-19 or recently recovered from the virus? Can I still fly on Alaska Airlines?

For your safety and for the safety of others around you, guests who have exhibited COVID-19 symptoms 72 hours before their flight or who have been in close proximity to someone who has tested positive are not allowed to fly with us. This is for the safety of all guests and employees. Our current Peace of Mind waiver covers change and cancellation fees for all flights booked through March 31, 2021.

For those who have recovered from the virus (yay!) you are welcome to fly with us after the CDC-recommended quarantine period has passed: 10 days after a positive test or symptom onset, no fever for 24 hours, and all other symptoms not getting worse.

5. I don’t like tests. Do I need a COVID test before I fly?

It depends. Some of your favorite destinations, including Hawaii, Alaska, Chicago and New York, require negative Covid-19 test results taken no more than 72 hours before your flight, or you’ll need to comply with a 10-day self-quarantine. Be sure to schedule your test early, as appointments fill up in advance. Find a testing location.

6. I can’t fly without snacking, can I still eat or drink on board?

Yes! We don’t want any hangry or parched passengers. We just kindly ask, after you sip or snack, please put your mask back.

7. So, masks. Does everyone have to wear them? Can I take mine off in my seat?

No mask? No travel. Per our policy, Alaska guests must wear a cloth face mask or covering for the entire flight, including boarding and deplaning. Your mask or face covering must cover your nose and mouth—and cannot have valves, mesh material or holes of any kind.

Exceptions apply only to children under the age of two (in alignment with CDC age guidelines). Guests who repeatedly refuse to wear a mask or face covering will be given a final warning—in the form of a yellow card—and may be suspended from flying with us for a period of time. Read more about our mask enforcement.

8. How is the quality of Alaska’s cabin air?

The cabin air is very clean and safe, says Josh Nice, the Director of Quality Assurance at Alaska Airlines. We have one of the newest fleets in the country which means our planes have the latest air filtration technology. Our planes are equipped with two hospital-grade HEPA filters that remove 99.95% of airborne particulates. There is a full exchange of cabin air with outside and HEPA-filtered air every 2–3 minutes and 100% fresh air every 6 minutes. Learn more.

9. You sure we can trust the cleaning of aircraft and airports?

Our planes have never been cleaner, says Nice. Alaska’s enhanced aircraft cleaning procedures exceed CDC cleaning guidelines and was developed/validated with infectious diseases experts at UW Medicine. We’re taking cleaning to the next level to reduce the already low risk of onboard transmission. Here’s how:

Onboard
Between every flight, we’re using high-grade EPA disinfectants and electrostatic disinfectant sprayers to sanitize the most critical areas (overhead bins, armrests, tray tables, seatbelts, lavatories, etc).

Please note: If you wipe the leather seat with your own cleaning wipe, the blue leather dye color may come off. This doesn’t mean it’s dirty, it’s the active ingredient that is causing the color to come off on the wipe.

At the airport
We’re working closely with airport services to ensure the highest level of cleanliness. We’ve instituted a cleaning program for the check-in lobby counters and gate counters where the surfaces are wiped down with a disinfectant more frequently.

10. It’s been almost a year since I traveled. What’s it like now?

Travel is a little different but Alaska has thought through every step of the way—from booking to boarding, and beyond—and implemented nearly 100 ways to keep you safe.

Here are some travel tips:

Pack enough masks and hand sanitizer. TSA now allows you to bring one 12 oz. bottle in your carry-on until further notice.
Masks must be worn at all times (except to briefly eat/drink).
Prep ahead of time to minimize interactions at the airport:
Check in online or via Alaska’s mobile app.
Print bag tags from home or with Alaska’s app at any airport self-service kiosk.
Fill out applicable health forms or requirements (per the destination you’re traveling to, i.e. Hawaii).
Security checkpoints will be as contactless, spread out and efficient as possible.
Expect deeper and more frequent cleaning of surfaces at airports and on Alaska aircraft.
You’ll probably notice floor decals to maintain distancing, hand sanitizer stations and plexiglass dividers at counters.
Catering procedures on board will be simplified to lower crew movement and interactions between guests.
Please remain calm & respect physical distancing when boarding/exiting the aircraft, at baggage claim and customs.

We’re all in this together and can’t wait to travel with you!

Book now at alaskaair.com. Mask up. Let’s go!

A Year of Giving and Persevering: Recapping 2020 at Hawaiian Airlines

January 7, 2021
blog
Hawaiian Airlines
8 min read

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As we bid aloha to 2020 and reflect on the exceptional hardships and challenges it brought upon so many of us at Hawaiian Airlines, the year will forever stand out as a time when our ‘ohana proved what it means to be Hawaiʻi’s hometown carrier.

“What I want to remember from 2020 is how we distinguished ourselves as Hawai‘i’s airline despite, or even because of, the adversity we faced,” Hawaiian Airlines President and CEO Peter Ingram told employees in a company message. “Let 2021 be our year of lōkahi (unity) and poʻokela (excellence). To recover and thrive again, we must succeed as a team and strive for excellence. Opportunity is everywhere: from your role, to your team, to our guests, to the broader planning and strategy work. Let’s keep finding opportunities to make this a healthy and bright new year.”

While last year presented our business and the airline industry with unprecedented obstacles, it was also a time of philanthropy, community engagement and innovation. We implemented enhanced cleaning procedures at every travel stage, added a new health form to our check-in process and began offering our guests convenient pre-travel COVID-19 testing options. And while we’ve adjusted our services, we still fly with the same award-winning ho‘okipa (hospitality) we’re known for.

On the ground, 1,510 members of our airline ‘ohana volunteered 6,506 hours to Hawai‘i-based organizations through our Team Kōkua employee giving program. They distributed boxes of donated foods and household goods, packed and delivered meals to kupuna (elderly), refreshed public schools and painted vibrant campus murals. In addition to sweat equity, Team Kōkua organized the equivalent of approximately $144,500 in employee-sponsored donations, ranging from travel and HawaiianMiles to cash contributions benefiting hundreds of nonprofits throughout the state.

We are grateful for the generosity of our loyalty members who gave 10.3 million miles through the HawaiianMiles charity program, including 1.3 million miles raised during our special Giving Tuesday promotion. We matched 8.4 million miles, resulting in a total year-end donation of 18.7 million HawaiianMiles for 14 local charities.

These are all shining examples of our company’s values in action that we will continue throughout our recovery. Join us as we recap some of our airline’s proudest accomplishments in perpetuating our role as Hawai‘i’s hometown carrier.

Answering the Call to Help Our Guests

As the COVID-19 pandemic abruptly derailed vacations, weddings, honeymoons, family reunions and other Hawai‘i travel, our Hawaiian Airlines ‘ohana came together to support tens of thousands of guests with their reservations. In March, to manage a rapid influx of guest inquiries, our information technology, customer contacts, project management and facilities teams worked around the clock to set up a supplemental contact center at our Honolulu headquarters.

Hundreds of employees from across the company – from airport operations and procurement to network planning and executive leadership – picked up the phone or reached out via our social channels to assist guests promptly. Volunteers clocked in thousands of hours each week, answering inquires, messaging guests via text and our mobile app, replying to emails and assisting with back-office processes.

Giving New Life to Our Soft Goods and Inflight Catering

As we began suspending much of our flying, our product development and in-flight teams assessed inventory of unused cabin items, including blankets, pillowcases, slippers, mattress pads and amenity kits, to find them new homes and help vulnerable members of our community.

Since March, our airline has distributed over 10,300 fleece Main Cabin blankets, 177,000 Main Cabin pillowcases, 86,400 Main Cabin amenity kits, 600 Business Class pillowcases, 23,400 Business Class slippers, 2,199 Business Class mattress pads and 16,630 Business Class and Extra Comfort amenity kits to 12 local nonprofit organizations. A donation of 290 earbuds was also made to O‘ahu students who didn’t have dependable internet access for at-home learning and relied on schools' temporary, socially distanced learning labs.

Over $472,000 worth of catering goods, ranging from new hand towels and condiments to soft drinks and packaged foods, were donated to nonprofits in Hawai‘i and throughout our U.S. mainland network.

Getting Medical Professionals Where They Need to Be

In April and May, we were honored to support Hawai‘i’s medical workers, including doctors, nurses, assistants and volunteers who boarded nearly 600 complimentary Neighbor Island flights while traveling throughout our islands to conduct testing and deliver care.

The All-Hands-On-Deck Cargo Flight for Masks

When local grassroots organization Every1ne Hawai‘i wanted to bring 1.6 million face masks to Hawai'i residents back in April, they turned to our airline to transport the shipment to Honolulu (HNL) from Shenzhen (SZX), China. Working with local organizations and vendors, the group acquired the protective gear directly from factories in China for distribution via a fleet of “mask mobiles” and a “mask marketplace” at City Mill locations. As the hometown carrier, we welcomed the humanitarian mission with open wings.

On April 18, four pilots, two mechanics and two airport operations employees boarded our charter aircraft and departed HNL for Incheon (ICN), South Korea, where the crew rested before continuing to Shenzhen. The plane made its celebrated return to HNL on Tuesday, April 21, when the face masks were loaded into Every1ne Hawai‘i vans and distributed to communities statewide.

Mālama Hawai‘i’s Public Schools

When the Hawai‘i State Department of Education (HIDOE) announced the August reopening of public schools with new COVID-19 protocols, we unveiled the Kōkua Our Schools program. The initiative, which kicked off in June in partnership with City Mill and POW! WOW! Hawai‘i, drew 385 Team Kōkua volunteers who put on their face masks and rolled up their sleeves to help six campuses across O‘ahu, Maui and Kaua‘i with various maintenance jobs ahead of the fall semester.

Thus far, these projects have amounted to over 2,400 hours of labor so educators could focus on providing a safe, COVID-conscious learning environment.

Kōkua for Returning College Students

This summer, our airline provided travel assistance to thousands of college students as they prepared to return to Hawai‘i and move within the islands for the fall semester. Under a travel assistance program, students registered for fall classes at Chaminade University, Hawaii Pacific University (HPU) and the University of Hawai‘i (UH) could take advantage of discounted fares and two complimentary checked bags.

Dedicated Testing Partnerships

After the September launch of the state of Hawai‘i’s Safe Travels program, we began to establish a dedicated network of laboratory partnerships aimed at making pre-travel COVID-19 testing seamless and accessible for our guests.

Our growing testing network offers travelers taking a long-awaited Hawai‘i vacation or kama‘āina (residents) returning home convenient drive-through, walk-up and at-home COVID-19 test options. The result: our guests can bypass the state of Hawai‘i quarantine and safely enjoy the islands from the moment they arrive. To learn more about our testing partners and options, click here.

Ready, Set, Holoholo

In October, we launched the Holoholo Challenge, a virtual fitness experience that encouraged the public to holoholo (to go out) during a time of isolation and disconnection. Over 12,000 participants chose between two courses, the 50-mile Mauka-to-Makai (mountainside-to-oceanside) or 130-mile O‘ahu perimeter, to holoholo in their own time and state while practicing safe social distancing.

Collectively, participants, including 20 Special Olympics Hawai‘i athletes and coaches sponsored by Hawaiian Airlines, clocked in approximately 852,700 miles (equivalent to trekking around Oʻahu more than 6,500 times) and raised over $68,000 for Special Olympics Hawai‘i.

Travel Pono

As Hawai‘i’s hometown carrier, we recognize the responsibility we have to steward our guests as they travel to, from, and between the Hawaiian Islands. We launched our Travel Pono campaign, a community-integrated effort to remind travelers to travel pono during this new era of exploration.

What does travel pono mean? Debbie Nakanelua-Richards, director of community and cultural relations at Hawaiian Airlines, explains, “Pono, like ‘aloha’, embodies many important meanings. When we specifically say travel pono, we are asking others to travel responsibly and thoughtfully. We are ready to welcome our guests back, but we first ask for their kōkua [help] in taking the necessary steps that protect these islands and preserve its culture, natural resources and communities.”

Are you planning your visit to Hawai‘i soon? Click here to learn how you can travel pono while vacationing, visiting family or returning home.

Corporate Kuleana

To cap off 2020, we published our inaugural Corporate Kuleana Report outlining progress advancing a host of environmental, social and governance (ESG) initiatives. To read the full report, click here.

First things first fly healthy.

Pack masks, sanitizer and patience.

Do what you can to take care of yourself & others.

Some cities require COVID tests.

Know where to get tested.

Now’s not the time to let the universe make plans.

Sip & cover if you drink or eat.

Utilize technology for a touch-free experience.

Have anxiety? Alaska offers Headspace meditation.

Mask up. Book now. Let’s go.

Alaska’s D&I leaders pay tribute to Martin Luther King Jr.’s life and legacy

California

Oregon

Hawaii

Alaska

Washington

1. Should I wait to get the vaccine before taking a trip?

2. What is the safest type of trip to plan right now?

3. Am I more at risk sitting next to someone on a plane?

4. What if I tested positive for COVID-19 or recently recovered from the virus? Can I still fly on Alaska Airlines?

5. I don’t like tests. Do I need a COVID test before I fly?

6. I can’t fly without snacking, can I still eat or drink on board?

7. So, masks. Does everyone have to wear them? Can I take mine off in my seat?

8. How is the quality of Alaska’s cabin air?

9. You sure we can trust the cleaning of aircraft and airports?

10. It’s been almost a year since I traveled. What’s it like now?

These are all shining examples of our company’s values in action that we will continue throughout our recovery. Join us as we recap some of our airline’s proudest accomplishments in perpetuating our role as Hawai‘i’s hometown carrier.

Answering the Call to Help Our Guests

Giving New Life to Our Soft Goods and Inflight Catering

Getting Medical Professionals Where They Need to Be

The All-Hands-On-Deck Cargo Flight for Masks

Mālama Hawai‘i’s Public Schools

Kōkua for Returning College Students

Dedicated Testing Partnerships

Ready, Set, Holoholo

Travel Pono

Corporate Kuleana

We wouldn’t be here without the support of our employees, partners and guests, and for that, we offer our sincerest mahalo.

Hauʻoli Makahiki Hou (Happy New Year),

from our ʻohana to yours.

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