Hawaiian Holdings Reports 2022 Third Quarter Financial Results

October 25, 2022
releases
Hawaiian Airlines
29 min read

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HONOLULU — Hawaiian Holdings, Inc. (NASDAQ: HA) (the "Company"), parent company of Hawaiian Airlines, Inc. ("Hawaiian"), today reported its financial results for the third quarter of 2022.

"We enjoyed strong demand for travel to Hawaiʻi this summer led by our North America routes and are encouraged to see these trends continue into the fall, while the relaxation of travel restrictions in Japan sets the stage for the full restoration of our network in the months ahead," said Peter Ingram, president and CEO at Hawaiian Airlines. "Our competitive position is strong. And above all else we continue to have the best team in the business that has taken on every challenge over the last few years and continues to deliver outstanding service and hospitality."

Financial Results

Third Quarter 2022

The Company reported:

GAAP net loss of $(9.3) million , and an adjusted net loss of $(7.7) million .
GAAP EPS of $(0.18) , and adjusted EPS of $(0.15) .
EBITDA of $46.8 million , and adjusted EBITDA of $47.9 million .

Third Quarter 2022 Highlights

Revenue Environment

The Company continued to enjoy strong demand throughout its domestic network and is seeing a solid recovery in its international network. The Company's overall operating revenue was down 1.9% from third quarter 2019 as its international network is still rebuilding.

Other revenue was up 28.2% compared to the third quarter of 2019 driven by a strong quarter of cargo revenue and sales of HawaiianMiles.

Amazon Agreement

On October 21, 2022 , the Company announced an eight-year agreement with Amazon to provide flight operations and maintenance services for Amazon's air cargo operation. Amazon will provide a minimum of 10 A330-300 freight aircraft, and the Company will provide crew and line maintenance for this fleet. The initial aircraft are scheduled to enter service in the second half of 2023. In support of this business, the Company will open mainland base(s) for crew and maintenance. Under the agreement, Amazon can grow its fleet with Hawaiian above the initial 10 aircraft and extend the contract beyond the initial eight-year term. This agreement will provide the Company with a new long-term diversified stream of revenue with no aircraft acquisition costs. As part of the agreement, Amazon will receive warrants to acquire up to 9.4 million of the Company's common shares vesting over nine years.

Routes and Network

During the third quarter of 2022, the Company operated at 93% of its 2019 third quarter system capacity, comprised of 116%, 82% and 52% capacity on its North America , Neighbor Island and International routes, respectively.

Liquidity and Capital Resources

As of September 30, 2022, the Company had:

Unrestricted cash, cash equivalents and short-term investments of $1.4 billion
$1.7 billion in liquidity, including its undrawn $235 million revolving credit facility
Outstanding debt and finance lease obligations of $1.7 billion
Air traffic liability and current frequent flyer deferred revenue of $700 million

Operational Excellence

In August 2022 , the Company announced a partnership with Honolulu Community College to increase access to Aviation Maintenance Technician careers. The partnership will enable the college to double the number of students enrolled in the Aeronautics Maintenance Technology program by fall of 2023. One component of this program is the opportunity for students to take classes during the day while also participating in a paid part-time apprenticeship at Hawaiian Airlines.

Awards and Recognition

In August 2022 , Forbes named Hawaiian Airlines as Hawai'i's Best Employer as part of the 2022 America's Best Employers by State rankings.

Environmental, Social and Corporate Governance

In August 2022 , the Company awarded a $100,000 grant to Kākoʻo ʻŌiwi, a nonprofit organization dedicated to advancing the cultural, spiritual and traditional practices of the Native Hawaiian community. The grant will fund the construction of a wash and pack facility in Heʻeia that can be accessed by area farmers to process locally grown crops.

Fourth Quarter 2022 Outlook

The Company expects its capacity for the quarter ending December 31, 2022 to be down approximately 4% to down 7% compared to the fourth quarter of 2019, mostly driven by the delay of the full restoration of its Japan network.

The Company expects its total revenue for the quarter ending December 31, 2022 to be up 1.5% to up 5.5% compared to the fourth quarter of 2019.

The Company expects its CASM excluding fuel and non-recurring items for the quarter ending December 31, 2022 to be up approximately 13% to 16% compared to the fourth quarter of 2019.

The Company's outlook for adjusted EBITDA for the quarter ending December 31, 2022 is – $5 million to $35 million .

The table below summarizes the Company's expectations for the quarter ending December 31, 2022 expressed as an expected percentage change compared to the results for the quarter ended December 31, 2019 .

Item	Fourth Quarter 2022 Guidance	GAAP Equivalent	GAAP Fourth Quarter 2022 Guidance
ASMs	Down 4% to 7%
Total Revenue	Up 1.5% to up 5.5%
Costs per ASM excluding fuel and non-recurring items (a)	Up 13% to 16%	Costs per ASM (a)	up 24% to 27%
Gallons of Jet Fuel Consumed	Down 5.5% to 8.5%
Fuel Price per Gallon (b)	$3.49
Adjusted EBITDA (c)	$-5 million to $35 million	Net Income (c)

(a) See Table 3 for a reconciliation of GAAP operating expenses to operating expenses excluding fuel and non-recurring items.

(b) Fuel Price per Gallon estimates are based on the October 13, 2022 fuel forward curve.

(c) The Company is not providing a reconciliation of adjusted EBITDA to GAAP net income, the most directly comparable GAAP measure, as it is unable, without unreasonable efforts, to calculate special and non-recurring charges, which could have a significant impact on the GAAP measure.

Statistical information, as well as a reconciliation of certain non-GAAP financial measures, can be found in the accompanying tables.

Full Year 2022 Outlook

The table below summarizes the Company's updated expectations for the full year ending December 31, 2022 expressed as an expected percentage change compared to the results for the year ended December 31, 2019 .

Item		Full Year 2022 Guidance
Gallons of Jet Fuel Consumed		Down 10% to 13%
Fuel Price per Gallon (a)		$3.47
Effective Tax Rate		~18% to ~19%
Capital Expenditures		$120 million to $135 million

(a) Fuel Price per Gallon estimates are based on the October 13, 2022 fuel forward curve

Investor Conference Call

Hawaiian Holdings' quarterly results conference call is scheduled to begin today, October 25, 2022, at 4:30 p.m. Eastern Time ( USA ). The conference call will be broadcast live over the Internet. Investors may access and listen to the live audio webcast on the investor relations section of the Company's website at HawaiianAirlines.com . For those who are not available for the live webcast, a replay of the webcast will be archived for 90 days on the investor relations section of the Company's website.

About Hawaiian Airlines
Hawaiian ^® has led all U.S. carriers in on-time performance for each of the past 18 years (2004-2021) as reported by the U.S. Department of Transportation and consumer surveys by Condé Nast Traveler and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawaiʻi. In 2022, the carrier topped Travel + Leisure's 2022 World's Best list as the No. 1 U.S. airline and was named Hawaiʻi's best employer by Forbes.

Now in its 93rd year of continuous service, Hawaiian is Hawaiʻi's biggest and longest-serving airline. Hawaiian offers approximately 130 daily flights within the Hawaiian Islands, daily nonstop flights between Hawaiʻi and 15 U.S. gateway cities – more than any other airline – as well as service connecting Honolulu and American Samoa , Australia , Japan , New Zealand , South Korea and Tahiti.

The airline is committed to connecting people with aloha by offering complimentary meals for all guests on transpacific routes and the convenience of no change fees on Main Cabin and Premium Cabin seats. HawaiianMiles members also enjoy flexibility with miles that never expire. As Hawai'i's hometown airline, Hawaiian encourages guests to Travel Pono and experience the islands safely and respectfully.

Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at HawaiianAirlines.com . Follow Hawaiian's Twitter updates ( @HawaiianAir ), become a fan on Facebook ( Hawaiian Airlines ), and follow us on Instagram ( hawaiianairlines ). For career postings and updates, follow Hawaiian's LinkedIn page.

For media inquiries, please visit Hawaiian Airlines' online newsroom .

Forward-Looking Statements

This press release contains "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995 that reflect the Company's current views with respect to certain current and future events and financial performance. Such forward-looking statements include, without limitation, the Company's ability, timing and progress in recovering from the impacts of COVID-19 pandemic; the Company's timing and expectations related to network and route recovery; future domestic and international demand for air travel; expectations and outcomes related to the Company' cargo deal with Amazon; the outcomes of the Company's partnership with Honolulu Community College ; the outcomes of the Company's grant to Kākoʻo ʻŌiwi; the Company's outlook for the quarter ending December 31, 2022 and twelve-months ending December 31, 2022 ; the Company's expectations and plans related to the restatement of its financial statements for the quarters ended March 31, 2022 and June 30, 2022 and statements as to other matters that do not relate strictly to historical facts or statements of assumptions underlying any of the foregoing. Words such as "expects," "anticipates," "projects," "intends," "plans," "believes," "estimates," variations of such words, and similar expressions are also intended to identify such forward-looking statements. These forward-looking statements are and will be subject to many risks, uncertainties and assumptions relating to the Company's operations and business environment, all of which may cause the Company's actual results to be materially different from any future results, expressed or implied, in these forward-looking statements. These risks and uncertainties include, without limitation, the continuing and developing effects of the spread of COVID-19 on the Company's business operations and financial condition; fluctuations and the extent of declining demand for air transportation in the markets in which the Company operates; the Company's dependence on the tourism industry; current macroeconomic conditions, including inflationary pressures; the Company's ability to accurately forecast economic volatility; macroeconomic developments; political developments; geopolitical conflict; the price and availability of aircraft fuel; labor negotiations; supply chain constraints; regulatory determinations and related developments; competitive pressures, including the impact of industry capacity between North America and Hawai'i and interisland; changes in the Company's future capital needs; foreign currency exchange rate fluctuations; the outcome of the Company's evaluation of its accounting with respect to previously issued financial statements, including the possibility of material adjustments thereto; the discovery of additional and unanticipated information during the procedures required to be completed before the Company is able to file its required restated reports for the quarters ended March 31, 2022 and June 30, 2022 ; and the application of accounting or tax principles in an unanticipated manner.

The risks, uncertainties and assumptions referred to above that could cause the Company's results to differ materially from the results expressed or implied by such forward-looking statements also include the risks, uncertainties and assumptions discussed from time to time in the Company's other public filings and public announcements, including the Company's Annual Report on Form 10-K and the Company's Quarterly Reports on Form 10-Q, as well as other documents that may be filed by the Company from time to time with the Securities and Exchange Commission.  All forward-looking statements included in this document are based on information available to the Company on the date hereof.  The Company does not undertake to publicly update or revise any forward-looking statements to reflect events or circumstances that may arise after the date hereof even if experience or future changes make it clear that any projected results expressed or implied herein will not be realized.

Table 1.
Hawaiian Holdings, Inc.
Consolidated Statements of Operations (unaudited)

	Three Months Ended September 30,			Nine months ended September 30,
	2022	2021	% Change	2022	2021	% Change
	(in thousands, except per share data)
Operating Revenue:
Passenger	$ 663,107	$ 454,044	46.0 %	$ 1,684,599	$ 947,784	77.7 %
Other	78,047	54,804	42.4 %	225,634	154,062	46.5 %
Total	741,154	508,848	45.7 %	1,910,233	1,101,846	73.4 %
Operating Expenses:
Wages and benefits	206,306	180,405	14.4 %	615,091	511,342	20.3 %
Aircraft fuel, including taxes and delivery	225,999	108,785	107.7 %	603,873	240,361	151.2 %
Maintenance, materials and repairs	59,317	48,081	23.4 %	170,934	119,416	43.1 %
Aircraft and passenger servicing	41,044	30,915	32.8 %	110,490	73,896	49.5 %
Depreciation and amortization	34,347	33,899	1.3 %	102,435	104,368	(1.9) %
Commissions and other selling	32,505	20,964	55.1 %	81,767	49,643	64.7 %
Aircraft rent	25,921	26,680	(2.8) %	77,987	84,200	(7.4) %
Other rentals and landing fees	38,370	36,414	5.4 %	110,022	83,421	31.9 %
Purchased services	31,269	27,361	14.3 %	95,713	75,229	27.2 %
Special items	6,303	—	100.0 %	6,303	8,983	(29.8) %
Government grant recognition	—	(78,256)	(100.0) %	—	(320,645)	(100.0) %
Other	43,145	30,133	43.2 %	112,884	82,854	36.2 %
Total	744,526	465,381	60.0 %	2,087,499	1,113,068	87.5 %
Operating Income (Loss)	(3,372)	43,467	(107.8) %	(177,266)	(11,222)	1,479.6 %
Nonoperating Income (Expense):
Interest expense and amortization of debt discounts and issuance costs	(23,206)	(29,897)		(72,760)	(83,905)
Interest income	9,287	2,067		20,283	4,661
Capitalized interest	1,061	880		3,173	2,340
Gains (losses) on fuel derivatives	(1,063)	—		(1,063)	217
Loss on extinguishment of debt	—	—		(8,568)	(3,994)
Other components of net periodic benefit cost	1,252	981		3,812	2,943
Gains (losses) on investments, net ⁽¹⁾	(4,028)	(196)		(38,519)	400
Gains on foreign debt	9,978	1,944		42,295	21,074
Other, net	(688)	(77)		(2,318)	1,537
Total	(7,407)	(24,298)		(53,665)	(54,727)
Income (Loss) Before Income Taxes	(10,779)	19,169		(230,931)	(65,949)
Income tax expense (benefit)	(1,510)	4,500		(41,010)	(13,750)
Net Income (Loss)	$ (9,269)	$ 14,669		$ (189,921)	$ (52,199)
Net Income (Loss) Per Share
Basic	$ (0.18)	$ 0.29		$ (3.70)	$ (1.03)
Diluted	$ (0.18)	$ 0.28		$ (3.70)	$ (1.03)
Weighted Average Number of Common Stock Shares Outstanding:
Basic	51,388	51,210		51,344	50,619
Diluted	51,388	51,825		51,344	50,619

⁽¹⁾ Reflects the anticipated impact of the Company's correction of unrealized losses from equity securities, net of the tax effect of such accounting, as the Company anticipates disclosing in its restated financial statements for the quarters ended March 31, 2022 and June 30, 2022, to be filed with the SEC as soon as practicable.

Hawaiian Holdings, Inc.
Consolidated Balance Sheet (unaudited)

	September 30, 2022 (unaudited)	December 31, 2021
	(in thousands, except shares)
ASSETS
Current Assets:
Cash and cash equivalents	$ 275,128	$ 490,561
Restricted cash	17,352	17,267
Short-term investments	1,152,711	1,241,752
Accounts receivable, net	87,417	92,888
Income taxes receivable	70,233	71,201
Spare parts and supplies, net	37,163	34,109
Prepaid expenses and other	85,544	66,127
Total	1,725,548	2,013,905
Property and equipment, less accumulated depreciation and amortization of $1,102,152 and $999,966 as of September 30, 2022 and December 31, 2021, respectively	1,887,671	1,957,623
Other Assets:
Assets held-for-sale	15,897	29,449
Operating lease right-of-use assets	477,169	536,154
Long-term prepayments and other	91,333	80,489
Intangible assets, net	13,500	13,500
Total Assets	$ 4,211,118	$ 4,631,120
LIABILITIES AND SHAREHOLDERS' EQUITY
Current Liabilities:
Accounts payable	$ 147,052	$ 114,400
Air traffic liability and current frequent flyer deferred revenue	699,802	631,157
Other accrued liabilities	173,966	165,050
Current maturities of long-term debt, less discount	45,205	97,096
Current maturities of finance lease obligations	25,886	24,149
Current maturities of operating leases	76,421	79,158
Total	1,168,332	1,111,010
Long-Term Debt	1,574,660	1,704,298
Other Liabilities and Deferred Credits:
Noncurrent finance lease obligations	80,476	100,995
Noncurrent operating leases	366,137	423,293
Accumulated pension and other post-retirement benefit obligations	152,894	160,817
Other liabilities and deferred credits	78,574	78,340
Noncurrent frequent flyer deferred revenue	307,443	296,484
Deferred tax liability, net	135,119	186,797
Total	1,120,643	1,246,726
Commitments and Contingencies
Shareholders' Equity:
Special preferred stock, $0.01 par value per share, three shares issued and outstanding as of September 30, 2022 and December 31, 2021	—	—
Common stock, $0.01 par value per share, 51,411,336 and 51,233,369 shares outstanding as of September 30, 2022 and December 31, 2021, respectively	514	512
Capital in excess of par value	273,713	269,575
Accumulated income ⁽¹⁾	190,916	380,837
Accumulated other comprehensive loss, net ⁽¹⁾	(117,660)	(81,838)
Total	347,483	569,086
Total Liabilities and Shareholders' Equity	$ 4,211,118	$ 4,631,120

⁽¹⁾ Reflects the anticipated impact of the Company's correction of unrealized losses from equity securities, net of the tax effect of such accounting, as the Company anticipates disclosing in its restated financial statements for the quarters ended March 31, 2022 and June 30, 2022, to be filed with the SEC as soon as practicable.

Hawaiian Holdings, Inc.
Condensed Consolidated Statements of Cash Flows (unaudited)

	Nine months ended September 30,
	2022	2021
	(in thousands)
Net cash provided by (used in) Operating Activities	$ (24,050)	$ 311,300
Cash flows from Investing Activities:
Additions to property and equipment, including pre-delivery payments	(29,717)	(34,144)
Proceeds from the disposition of aircraft and aircraft related equipment	10,743	394
Purchases of investments	(751,509)	(1,529,293)
Sales of investments	756,561	598,979
Net cash used in investing activities	(13,922)	(964,064)
Cash flows from Financing Activities:
Proceeds from the issuance of common stock	—	68,132
Long-term borrowings	—	1,251,705
Repayments of long-term debt and finance lease obligations	(173,298)	(405,703)
Debt issuance costs and discounts	(2,236)	(24,664)
Payment for taxes withheld for stock compensation	(1,842)	(1,763)
Other	—	1,837
Net cash provided by (used in) financing activities	(177,376)	889,544
Net increase (decrease) in cash and cash equivalents	(215,348)	236,780
Cash, cash equivalents, and restricted cash – Beginning of Period	507,828	509,639
Cash, cash equivalents, and restricted cash – End of Period	$ 292,480	$ 746,419

Table 2.
Hawaiian Holdings, Inc.
Selected Statistical Data (unaudited)

	Three months ended September 30,			Nine months ended September 30,
	2022	2021 (a)	% Change	2022	2021 (a)	% Change
	(in thousands, except as otherwise indicated)
Scheduled Operations:
Revenue passengers flown	2,738	2,056	33.2 %	7,345	4,512	62.8 %
Revenue passenger miles (RPM)	4,113,172	3,181,165	29.3 %	10,950,031	7,000,012	56.4 %
Available seat miles (ASM)	4,957,011	4,188,971	18.3 %	13,704,779	10,201,330	34.3 %
Passenger revenue per RPM (Yield)	16.12 ¢	14.27 ¢	13.0 %	15.38 ¢	13.54 ¢	13.6 %
Passenger load factor (RPM/ASM)	83.0 %	75.9 %	7.1 pts.	79.9 %	68.6 %	11.3 pts.
Passenger revenue per ASM (PRASM)	13.38 ¢	10.84 ¢	23.4 %	12.29 ¢	9.29 ¢	32.3 %
Total Operations:
Revenue passengers flown	2,741	2,066	32.7 %	7,361	4,533	62.4 %
Revenue passenger miles (RPM)	4,117,551	3,205,407	28.5 %	10,975,703	7,056,854	55.5 %
Available seat miles (ASM)	4,964,785	4,229,461	17.4 %	13,744,129	10,298,035	33.5 %
Operating revenue per ASM (RASM)	14.93 ¢	12.03 ¢	24.1 %	13.90 ¢	10.70 ¢	29.9 %
Operating cost per ASM (CASM)	15.00 ¢	11.00 ¢	36.4 %	15.19 ¢	10.81 ¢	40.5 %
CASM excluding aircraft fuel and non-recurring items (b)	10.32 ¢	10.28 ¢	0.4 %	10.73 ¢	11.50 ¢	(6.7) %
Aircraft fuel expense per ASM (c)	4.55 ¢	2.57 ¢	77.0 %	4.40 ¢	2.33 ¢	88.8 %
Revenue block hours operated	51,284	45,816	11.9 %	143,646	112,061	28.2 %
Gallons of jet fuel consumed	63,834	52,599	21.4 %	174,744	126,987	37.6 %
Average cost per gallon of jet fuel (actual) (c)	$3.54	$2.07	71.0 %	$3.46	$1.89	83.1 %

(a) Includes the operations of the Company's contract carrier under a capacity purchase agreement, which was indefinitely suspended in the first quarter of 2021 and terminated in the second quarter of 2021.

(b) See Table 3 for a reconciliation of GAAP operating expenses to operating expenses excluding aircraft fuel and non-recurring items.

(c) Includes applicable taxes and fees.

Table 3.
Hawaiian Holdings, Inc.
Non-GAAP Financial Reconciliation (unaudited)

The Company evaluates its financial performance utilizing various GAAP and non-GAAP financial measures, including adjusted net income (loss), adjusted operating expenses, adjusted diluted net income (loss) per share (EPS), CASM, PRASM, RASM, Passenger Revenue per RPM, and Adjusted EBITDA. Pursuant to Regulation G, the Company has included the following reconciliation of reported non-GAAP financial measures to comparable financial measures reported on a GAAP basis. The adjustments are described below:

Government grant recognition . During the three and nine months ended September 30, 2021 , the Company recognized 78.3 million and 320.6 million, respectively, in contra-expense related to grant proceeds under the federal Payroll Support Programs (Government grant recognition). The grant proceeds were recognized in proportion to estimated wages and benefits expense over the period to which the Payroll Support Programs relate.
Loss on debt extinguishment . During the nine months ended September 30, 2022 , the Company recognized a $8.6 million loss on the extinguishment of its remaining outstanding Series 2020-1A and Series 2020- 1B Equipment Notes. Loss on extinguishment of debt is excluded to allow investors to better analyze the Company's core operational performance and more readily compare its results to other airlines in the periods presented below.
Changes in fair value of fuel derivative contracts . Changes in fair value of fuel derivative contracts, net of tax, are based on market prices for open contracts as of the end of the reporting period, and include the unrealized amounts of fuel derivatives (not designated as hedges) that will settle in future periods and the reversal of prior period unrealized amounts.
CBA related expense . In January 2022 , the Company reached a tentative agreement with the representatives of its International Association of Machinists and Aerospace Workers (IAM-M) and International Association of Machinists and Aerospace Workers – Clerical Division (IAM-C) employees. In February 2022 , the Company received notice from IAM that the agreement was ratified by its members. The new CBA included a signing bonus of $2.1 million , which was recorded in wages and benefits. Negotiated as part of the new CBA, the Company offered a separation program for the IAM-M and IAM-C employees and recorded a one-time severance payment of $2.6 million , which was recorded in wages and benefits during the nine months ended September 30, 2022 .
Unrealized (gains) losses on foreign debt . Unrealized loss (gain) on foreign debt is based on fluctuation in exchange rates and the measurement of foreign-denominated debt to the Company's functional currency.
Unrealized (gains) losses on non-designated foreign exchange positions . Changes in fair value of foreign currency derivative contracts, net of tax, are based on market prices for open contracts as of the end of the reporting period, including the unrealized amounts of foreign currency derivatives (not designated as hedges) that will settle in future periods and the reversal of prior period unrealized amounts.
Gain on sale of aircraft . During the nine months ended September 30, 2022 , the Company sold three ATR-72 aircraft and recorded a $2.6 million gain on sale of aircraft, which was recorded in other operating expense.
Special items .
- During the nine months ended September 30, 2021 , the Company announced the termination of our 'Ohana by Hawaiian operations, which operated under a Capacity Purchase Agreement (CPA) with a third-party carrier. The termination did not meet the requirements of discontinued operations under ASC 205; however, the asset group met the requirements for, and was reclassified as Held-for-Sale on the Consolidated Balance Sheets. We fair valued the asset group resulting in the write-down of approximately $6.4 million . Additionally, we recorded an early termination charge associated with our CPA of approximately $2.6 million .
- During the third quarter of 2022, the Company estimated the fair value of its remaining ATR-42 and ATR-72 aircraft, which resulted in the recognition of a $6.3 million impairment charge recorded as a Special item in the consolidated statements of operations.
Unrealized loss on equity securities . Unrealized loss (gain) on equity securities is driven by changes in market prices and currency fluctuations, which is recorded in Other nonoperating expense in the consolidated statements of operations.

The Company believes that adjusting for the impact of the recognition of grant proceeds, changes in fair value of equity securities, fuel and foreign currency derivative contracts, fluctuations in exchange rates on debt instruments denominated in foreign currency, CBA ratification bonus, the loss recognized on the extinguishment of debt, helps investors better analyze the Company's operational performance and compare its results to other airlines in the periods presented.

	Three months ended September 30,				Nine months ended September 30,
	2022		2021		2022		2021
	Total	Diluted Net Loss Per Share	Total	Diluted Net Loss Per Share	Total	Diluted Net Loss Per Share	Total	Diluted Net Loss Per Share
	(in thousands, except per share data)
Net Income (Loss), as reported	$ (9,269)	$ (0.18)	$ 14,669	$ 0.28	$ (189,921)	$ (3.70)	$ (52,199)	$ (1.03)
Adjusted for:
Government grant recognition	—	—	(78,256)	(1.51)	—	—	(320,645)	(6.33)
Loss on debt extinguishment	—	—	—	—	8,568	0.17	3,994	0.08
Changes in fair value of fuel derivative contracts	1,063	0.02	—	—	1,063	0.02	(382)	(0.01)
CBA related expense	—	—	—	—	4,678	0.09	—	—
Unrealized (gains) losses on foreign debt	(9,734)	(0.19)	(1,945)	(0.04)	(41,697)	(0.81)	(20,896)	(0.41)
Unrealized (gains) losses on non-designated foreign exchange positions	—	—	—	—	—	—	(1,352)	(0.03)
Gain on sale of aircraft	—	—	—	—	(2,578)	(0.05)	—	—
Special items	6,303	0.12	—	—	6,303	0.12	8,983	0.18
Unrealized loss on equity securities ⁽¹⁾	3,445	0.07	—	—	22,839	0.44	—	—
Tax effect of adjustments	497	0.01	16,842	0.32	4,969	0.10	69,363	1.37
Adjusted net loss	$ (7,695)	$ (0.15)	$ (48,690)	$ (0.95)	$ (185,776)	$ (3.62)	$ (313,134)	$ (6.18)

⁽¹⁾ Reflects the anticipated impact of the Company's correction of unrealized losses from equity securities, net of the tax effect of such accounting, as the Company anticipates disclosing in its restated financial statements for the quarters ended March 31, 2022 and June 30, 2022, to be filed with the SEC as soon as practicable.

Adjusted EBITDA

The Company believes that adjusting earnings for interest, taxes, depreciation and amortization, non-recurring operating expenses (such as changes in unrealized gains and losses on financial instruments) and one-time charges helps investors better analyze the Company's financial performance by allowing for company-to-company and period-over-period comparisons that are unaffected by company-specific or one-time occurrences.

	Three months ended September 30,		Nine months ended September 30,
	2022	2021	2022	2021
	(in thousands)
Net Income (Loss)	$ (9,269)	14,669	$ (189,921)	(52,199)
Income tax expense (benefit)	(1,510)	4,500	(41,010)	(13,750)
Depreciation and amortization	34,347	33,899	102,435	104,368
Interest expense and amortization of debt discounts and issuance costs	23,206	29,897	72,760	83,905
EBITDA, as reported	46,774	82,965	(55,736)	122,324
Adjusted for:
Government grant recognition	—	(78,256)	—	(320,645)
Loss on extinguishment of debt	—	—	8,568	3,994
Changes in fair value of fuel derivative instruments	1,063	—	1,063	(382)
CBA related expense	—	—	4,678	—
Unrealized gain on non-designated foreign exchange positions	—	—	—	(1,352)
Unrealized (gains) losses on foreign debt	(9,734)	(1,945)	(41,697)	(20,896)
Gain on sale of aircraft	—	—	(2,578)	—
Special items	6,303	—	6,303	8,983
Unrealized loss on equity securities ⁽¹⁾	3,445	—	22,839	—
Adjusted EBITDA	$ 47,851	$ 2,764	$ (56,560)	$ (207,974)

⁽¹⁾ Reflects the anticipated impact of the Company's correction of unrealized losses from equity securities, net of the tax effect of such accounting, as the Company anticipates disclosing in its restated financial statements for the quarters ended March 31, 2022 and June 30, 2022, to be filed with the SEC as soon as practicable.

Operating Costs per Available Seat Mile (CASM)

The Company has separately listed in the table below its fuel costs per ASM and non-GAAP unit costs, excluding fuel and non-recurring items. These amounts are included in CASM, but for internal purposes the Company consistently uses cost metrics that exclude fuel and non-recurring items (if applicable) to measure and monitor its costs.

	Three months ended September 30,		Nine months ended September 30,
	2022	2021	2022	2021
	(in thousands, except CASM data)
GAAP Operating Expenses	$ 744,526	$ 465,381	$ 2,087,499	$ 1,113,068
Adjusted for:
Government grant recognition	—	78,256	—	320,645
CBA related expense	—	—	(4,678)	—
Gain on sale of aircraft	—	—	2,578	—
Special items	(6,303)	—	(6,303)	(8,983)
Operating Expenses excluding non-recurring items	$ 738,223	$ 543,637	$ 2,079,096	$ 1,424,730
Aircraft fuel, including taxes and delivery	(225,999)	(108,785)	(603,873)	(240,361)
Operating Expenses excluding fuel and non-recurring items	$ 512,224	$ 434,852	$ 1,475,223	$ 1,184,369
Available Seat Miles	4,964,785	4,229,461	13,744,129	10,298,035
CASM – GAAP	15.00 ¢	11.00 ¢	15.19 ¢	10.81 ¢
Aircraft fuel, including taxes and delivery	(4.55)	(2.57)	(4.40)	(2.33)
Government grant recognition	—	1.85	—	3.11
CBA related expense	—	—	(0.03)	—
Gain on sale of aircraft	—	—	0.02	—
Special items	(0.13)	—	(0.05)	(0.09)
CASM excluding fuel and non-recurring items	10.32 ¢	10.28 ¢	10.73 ¢	11.50 ¢

	Estimated three months ending December 31, 2022
	(in thousands, except CASM data)
GAAP operating expenses	$ 736,380	–	$ 774,439
Aircraft fuel, including taxes and delivery	(218,598)	–	(225,765)
Loss on sale of aircraft and equipment	—	–	—
CBA related expense	—	–	—
Adjusted operating expenses	$ 517,782	–	$ 548,674
Available seat miles	4,887,337	–	5,044,993
CASM – GAAP	15.07 ¢	–	15.35 ¢
Aircraft fuel, including taxes and delivery	(4.47)	–	(4.48)
Loss on sale of aircraft and equipment	—	–	—
CBA related expense	—	–	—
Adjusted CASM	10.60 ¢	–	10.87 ¢

View original content to download multimedia: https://www.prnewswire.com/news-releases/hawaiian-holdings-reports-2022-third-quarter-financial-results-301659121.html

SOURCE Hawaiian Holdings, Inc.

Hawaiian Airlines Announces Agreement with Amazon to Operate Freighter Aircraft

October 21, 2022
releases
Hawaiian Airlines
4 min read

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HONOLULU – Hawaiian Holdings, Inc. (NASDAQ: HA) (the "Company"), the parent company of Hawaiian Airlines, Inc. ("Hawaiian"), today announced an agreement with Amazon.com, Inc. and its subsidiaries (NASDAQ: AMZN) (“Amazon”) to operate and maintain an initial fleet of 10 Airbus A330-300 freighters starting in the fall of 2023. Hawaiian will maintain and fly Amazon’s A330s under Hawaiian’s FAA air carrier certificate to move cargo between airports near the online retailer’s operations facilities. The initial 10 aircraft will enter into service in 2023 and 2024. The agreement also contemplates the ability to expand the fleet depending on Amazon’s future business needs.

“We are excited to help serve Amazon customers by providing additional air cargo capacity and logistics support. This recognizes our experience in providing safe and reliable operations, our incredible front-line team, and our shared focus on the customer,” said Peter Ingram, president and CEO at Hawaiian Airlines. “This relationship provides a catalyst to grow our business and the unique opportunity to diversify our revenue sources while capitalizing on our established strengths.”

“We’re thrilled to work with Hawaiian Airlines,” said Sarah Rhoads, Vice President, Amazon Global Air. “They will maintain and operate the next generation of aircraft in our fleet, which is a reflection of the excellence they deliver as a renowned airline with their own A330 aircraft.”

In preparation for service for Amazon, Hawaiian intends to establish a pilot base on the continental U.S., grow existing maintenance bases, and expand the hiring of pilots, mechanics, dispatchers, supply chain employees and others who will help support this new cargo operation.

In connection with the commercial agreement, the Company issued Amazon warrants to acquire up to 15 percent (post-issuance) of its common shares. The warrants are exercisable over the next 9 years.

Hawaiian – which in 1942 became the first commercial airline to transport scheduled U.S. air cargo with the nation’s first cargo certificate – today carries freight on passenger aircraft across its network of flights within Hawai‘i and between the islands and North America, Asia and Oceania.

A conference call for investors and reporters is scheduled for 4 p.m. Eastern Time today. The call will be available through a live audio webcast accessible in the Investor Relations section of Hawaiian’s website at HawaiianAirlines.com. For those who are not able to listen to the live webcast, the call will be archived for 90 days on Hawaiian’s website.

About Hawaiian Airlines
Hawaiian^® has led all U.S. carriers in on-time performance for each of the past 18 years (2004-2021) as reported by the U.S. Department of Transportation and consumer surveys by Condé Nast Traveler and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawaiʻi. In 2022, the carrier topped Travel + Leisure’s 2022 World’s Best list as the No. 1 U.S. airline and was named Hawaiʻi's best employer by Forbes.

Now in its 93rd year of continuous service, Hawaiian is Hawaiʻi's biggest and longest-serving airline. Hawaiian offers approximately 130 daily flights within the Hawaiian Islands, daily nonstop flights between Hawaiʻi and 15 U.S. gateway cities – more than any other airline – as well as service connecting Honolulu and American Samoa, Australia, Japan, New Zealand, South Korea and Tahiti.

The airline is committed to connecting people with aloha by offering complimentary meals for all guests on transpacific routes and the convenience of no change fees on Main Cabin and Premium Cabin seats. HawaiianMiles members also enjoy flexibility with miles that never expire. As Hawai‘i’s hometown airline, Hawaiian encourages guests to Travel Pono and experience the islands safely and respectfully.

Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at HawaiianAirlines.com. Follow Hawaiian’s Twitter updates (@HawaiianAir), become a fan on Facebook (Hawaiian Airlines), and follow us on Instagram (hawaiianairlines). For career postings and updates, follow Hawaiian’s LinkedIn page.

For media inquiries, please visit Hawaiian Airlines’ online newsroom.

Hawaiian Airlines and Mokulele Announce New Agreement for Interline Ticketing

October 17, 2022
releases
Hawaiian Airlines
4 min read

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HONOLULU – Southern Airways/Mokulele Airlines, the largest commuter airline in the country, and Hawaiian Airlines, Hawai‘i’s largest and longest serving airline, today announced a new bilateral interline agreement to facilitate travel bookings and connections for passengers. Hawaiian offers 130 flights within the islands and non-stop service connecting Hawai‘i with 24 destinations in North America, Asia, Australia, New Zealand, Tahiti, and American Samoa. Southern/Mokulele operate over 150 daily departures throughout the Hawaiian Islands.

This new agreement means that passengers can purchase connections from Mokulele-served airports like Moloka‘i, Lāna‘i, and Kapalua to any Hawaiian Airlines destination worldwide in a single transaction, and upon check-in at the originating airport, receive boarding passes for their connecting flights. Interline passengers traveling from the Continental U.S. or abroad who are flying on Hawaiian Airlines will also benefit from having checked luggage transferred automatically to their Mokulele destination.

Interline passengers also enjoy flight protections such as hotel accommodations and rebooked flights in the event of certain flight delays or cancellations by either airline. The partnership between Hawaiian and Mokulele is bilateral, making connecting tickets available for purchase through Mokulele.com, online travel sites, travel agencies, or by calling Hawaiian Airlines.

“Mokulele is pleased to establish this partnership with Hawaiian Airlines,” said Stan Little, Chairman and CEO of Southern Airways/Mokulele Airlines. “We believe our airlines working together will advance our shared goal to benefit the people of Hawai‘i.”

Mokulele Airlines, which was founded in Kona 28 years ago, was purchased by Southern Airways in 2019. Since that time, Mokulele has grown to serve 10 Hawai‘i destinations.

“We are pleased to work with Mokulele to make traveling to and from Moloka‘i, Lāna‘i and Kapalua easier for guests,” said Theo Panagiotoulias, Senior Vice President, Global Sales and Alliances at Hawaiian Airlines. “We look forward to enhancing our service to residents of these communities.”

About Southern Airways/Mokulele Airlines

Founded in 2013, Palm Beach-based Southern Airways has quickly grown to become the largest commuter airline in the United States. Operating a diverse fleet of over fifty aircraft, Southern, along with its subsidiaries, Mokulele Airlines and Marianas Southern Airways, serve 52 cities with more than 275 peak-day departures from hubs at Chicago-O’Hare, Dallas/Ft. Worth, Denver, Honolulu, Kahului, Los Angeles, Memphis, Phoenix, Pittsburgh, Saipan, St. Louis, and Washington-Dulles. For more information, go to www.iFlySouthern.com or visit us on all major social media sites.

About Hawaiian Airlines

Hawaiian^® has led all U.S. carriers in on-time performance for each of the past 18 years (2004-2021) as reported by the U.S. Department of Transportation and consumer surveys by Condé Nast Traveler and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawaiʻi. In 2022, the carrier topped Travel + Leisure’s 2022 World’s Best list as the No. 1 U.S. airline and was named Hawaiʻi's best employer by Forbes.

Now in its 93rd year of continuous service, Hawaiian is Hawaiʻi's biggest and longest-serving airline. Hawaiian offers approximately 130 daily flights within the Hawaiian Islands, daily nonstop flights between Hawaiʻi and 15 U.S. gateway cities – more than any other airline – as well as service connecting Honolulu and American Samoa, Australia, Japan, New Zealand, South Korea and Tahiti.

The airline is committed to connecting people with aloha by offering complimentary meals for all guests on transpacific routes and the convenience of no change fees on Main Cabin and Premium Cabin seats. HawaiianMiles members also enjoy flexibility with miles that never expire. As Hawai‘i’s hometown airline, Hawaiian encourages guests to Travel Pono and experience the islands safely and respectfully.

Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at HawaiianAirlines.com. Follow Hawaiian’s Twitter updates (@HawaiianAir), become a fan on Facebook (Hawaiian Airlines), and follow us on Instagram (hawaiianairlines). For career postings and updates, follow Hawaiian’s LinkedIn page.

For media inquiries, please visit Hawaiian Airlines’ online newsroom.

It’s official: Alaska Airlines pilots vote YES on new contract

October 17, 2022
Company
Alaska Airlines
2 min read

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SEATTLE — Alaska Airlines pilots, who are represented by the Air Line Pilots Association (ALPA), voted to ratify a new three-year contract. The new contract, which has been overwhelmingly supported by our pilots, includes significant improvements including: increased pay, greater flexibility, better benefits and stronger job security.

More than 96% of Alaska’s 3,300 pilots voted, and the agreement passed by 82%.

Our pilots are leaders in our operation,” said Alaska Airlines’ CEO Ben Minicucci. “While it took some time, I’m glad to have them working under a new contract that values their contributions to Alaska. I’m grateful to our colleagues at ALPA who bargained with determination and a fierce dedication to our pilots. This new contract reiterates what many of us have known for decades: Alaska is a great place to spend a pilot career.”

“Our goal was to negotiate an agreement where our pilots could make Alaska Airlines a lifelong career,” said Captain Will McQuillen, Chairman of the Alaska Airlines Master Executive Council. “This contract is good for our pilots and their families and also good for our airline.”

The new contract, which is effective immediately, includes:

Wage increases up to 23% depending on years of service. Top-of-scale captains will now make $306 per hour, which increases to $330 after two years. A market rate adjustment will keep pilots in line with peers at other airlines in the years ahead.
ALPA-designed schedules and increased flexibility for pilots to adjust their schedules.
Stronger job security ensuring Alaska pilot growth alongside company growth.
Retirement contribution increases and no increase to health care costs.

The previous contract became amendable in 2020. Contracts in the airline industry do not expire. Once they become amendable, the current contract remains in effect until a new agreement is ratified.

Employee aims to make Alaska the airline of choice for the Hispanic community

October 14, 2022
Community
Alaska Airlines
4 min read

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Growing up in Mexico City, Bertha enjoyed running outside to watch planes fly overhead, dreaming about where they were coming from or going to.

“I was born and raised in Mexico City. I’ve worked for many companies, from non-profit to exports, music business until Alaska introduced me to the airline business and stole my heart,” said Bertha, a reservations supervisor based in Phoenix.

In the 26 years she’s been with us—as an agent, trainer, translation expert, and advocate for our Spanish-speaking guests and employees—she says it has all been a phenomenal ride and a dream come true.

“Every position I’ve held during these years has been a true learning experience, and the amazing individuals I’ve met have inspired me to grow,” she said. “Today, as a reservations supervisor, I hope my journey will inspire and encourage agents and others to continue learning and pursue a long career with Alaska. The past 26 years have flown by because I truly love what I do.”

As a longtime member of our employee-led Latin Culture Resource Group (LCRG), Bertha says the group helps advocate for our Spanish-speaking guests and employees to better serve them traveling to/from any of our Mexico and Latin America destinations. The group also contributes to where we should fly within our network.

We wanted to serve more and more cities, in the U.S. and beyond, where we could have our Hispanic communities experience our service and give us the opportunity to earn their loyalty,” she said. “Working with our LCRG team, we continue to look for opportunities to extend our wings to more and more Latin communities in cities we already serve.”

*Bertha has helped create important resources and updates to our company policies and procedures for our Spanish-speaking guests to ensure we deliver the service they expect and deserve.*

Alaska has a long history of flying to Latin America, starting with the launch of service to Mexico more than 30 years ago—with routes to Cancun, Guadalajara, Loreto, Los Cabos, Manzanillo, Mazatlán, Puerto Vallarta and Zihuatanejo. Bertha says she’s flown to most of the destinations; next on her list is Loreto.

“I usually travel to Mexico two to three times a year to visit my mom and family. Plus, one or two additional trips with my husband and kids for fun,” she says. “The beauty of those places always takes my breath away and makes me feel happy. They offer what I enjoy most—history, traditions, beautiful beaches, delicious food, and lots of sunshine.”

‘My goal is to become the airline of choice for the Hispanic community.’

In 2010, Bertha was named an Alaska Airlines Customer Service Legend, our company’s highest honor. “There’s nothing more valuable than the recognition from your peers for the job you love doing,” she says.

Bertha also helped create our internal Spanish proficiency assessment, which assesses employees’ skills in reading, writing mechanics, and listening en Español. She conducts these assessments for all newly hired bilingual reservations agents. In addition, she collaborates with our Contact Center team to find an effective and efficient way to serve our guests who prefer to speak Spanish.

“I’ve contributed to developing important resources and updates to our policies and procedures for our Spanish-speaking guests to help deliver the service they expect and deserve. My goal is that by continuing to advocate for resources, additional service and support for our bilingual agents, we can become the airline of choice for the Hispanic community within the U.S. and beyond,” said Bertha. “We offer competitive fares with the best service, and most of all, we have the best people in the industry. I have no doubt that once they give us the opportunity to serve them, they’ll love our service.”

Why is Hispanic Heritage Month important to you?

“It is who I am! I’m proud of my roots and having an entire month to celebrate our history is a great opportunity to share who we are, where we come from and where we want to go. I believe you need to know where you come from to know where you are going. Our culture, history, our beautiful language, and traditions are vast, ancient and such a big part of who we are.”

As Hispanic Heritage Month comes to a close, Alaska Airlines continues to strive for progress to increase diversity, equity and inclusion from both within our teams and the industry overall. We are excited to recognize and honor employees like Bertha and celebrate the contributions and influence they have have within our network and beyond.

Make room! More vegetarian, vegan and gluten-free options are coming to Alaska Airlines this fall

October 12, 2022
Guest Experience
Alaska Airlines
4 min read

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New seasonal food and beverage selections in all cabins on Alaska Airlines flights including Brusselin’ Vegan Salad; plus West Coast Muffuletta sandwich and all-new First Class meals

Fall brings crisp evenings, amazing color changes – and, starting today, a new lineup of menu options to enjoy on board your next Alaska Airlines flight. We continue to offer fresh, healthy choices for our guests in all our cabins, including a variety of entrees that are vegetarian, vegan and made without gluten. Half of our meals in First Class are now made without gluten ingredients.

One of our newest options is the Brusselin’ Vegan Salad developed in partnership with Evergreens, a West Coast-based company that makes gourmet, freshly chopped salads. It’s also gluten free. We’re also serving a tasty sandwich with a fun name – the West Coast Muffuletta. Plus, we’ve welcomed Oregon-based Aviation Gin to our spirit selections. It’s all part of the most comprehensive domestic food and beverage program in the industry.

We take a lot of pride creating new seasonal food options that taste great and that are good for you,” said Todd Traynor-Corey, managing director of guest products at Alaska Airlines. “Many of our guests tell us they love the bright, West Coast flavors that use real, healthy ingredients. For our fall menu, we continue to focus on plant-based, vegan and gluten-free options.”

In the Main Cabin, Alaska continues to offer fan favorites like the Signature Fruit & Cheese Platter and the Charcuterie Platter. We’re also introducing new seasonal offerings in the Main Cabin available for pre-order only on most flights longer than 1,100 miles:

Brusselin’ Vegan Salad

Designed in partnership with Evergreens, a bed of Tuscan kale and crisp romaine lettuce, topped with roasted shaved Brussels sprouts, red quinoa, fresh red peppers, golden raisins, capers and roasted almond slices, served with an agave and apple cider dressing.

West Coast Muffuletta

Our take on the popular New Orleans classic: thinly sliced cured ham, prosciutto and Soppressata on a sesame-crusted ciabatta roll with mozzarella cheese, fresh arugula, and an avocado and olive pesto.

In First Class, we have a variety of new meals on flights longer than 1,100 miles for both breakfast and lunch/dinner.

Gluten Free Apple, Pumpkin and Pork Shoulder Breakfast Hash

Other highlights:

Scrambled Egg Breakfast Crepes (vegetarian)
Caramelized Onion and Potato Frittata (gluten free, vegetarian)
Asparagus and Shitake Mushroom Risotto (gluten free, vegetarian)
Sous-Vide Kalbi Beef (gluten free)
Brick Spiced Chicken (gluten free)
Chickpea Teriyaki (vegan)

While most U.S. airlines do not offer fresh food items unless flights are longer than 900 miles, Alaska continues to offer freshly prepared meals in First Class on flights as short as 550 miles. For flights under 1,100 miles, we have new First Class choices including a Ham and Gouda Breakfast Sandwich, Smoked Brisket Torta, and a Vegan Quinoa and Roasted Carrot Salad to name a few.

We’re proudly serving a selection of new and returning beverages from West Coast companies:

Aviation Gin

Handcrafted in Portland, Oregon since 2006, this is a smooth, balanced gin. It’s the foundation for our new onboard cocktail, Wheels Up, our take on a refreshing grapefruit gin fizz. We use True Grapefruit for a flavor kick – it now joins True Lemon and True Lime on our flights.

Crater Lake Hazelnut Espresso Vodka. A guest favorite that’s now back on board. Made and bottled in Bend, Oregon.
Dark Harvest Wine. Available in First Class and from Washington State’s Chateau Ste. Michelle Estates Collection. We’re featuring Cabernet Sauvignon and Chardonnay.
Anchor Brewing West Coast IPA. From San Francisco.
Fremont Brewing Golden Pilsner. From Seattle.

We know convenience matters. Our industry-leading pre-order program makes it easy for our guests to order their favorites up to two weeks before their flight and up to 20 hours prior to departure in all cabins. Our Signature Fruit and Cheese Platter is always available for all classes of service. Fresh food in the Main Cabin is available only by pre-ordering it, so make sure you stake claim to what looks good before you fly. Snacks and Picnic Packs do not require pre-ordering; they’re available on board most flights longer than two hours.

**Don’t forget:** Mileage Plan members can store a method of payment in their account for touch-free inflight purchases, including food and beverages.

For the latest on what we’re offering on board, check out our food and beverage offerings on alaskaair.com.

Hawaiian Holdings Announces 2022 Third Quarter Conference Call

October 8, 2022
releases
Hawaiian Airlines
2 min read

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HONOLULU – Hawaiian Holdings, Inc. (NASDAQ: HA), parent company of Hawaiian Airlines, Inc. (“Hawaiian”), plans to report its third quarter 2022 financial results after the market closes on Tuesday, Oct. 25, 2022. An investor conference call is scheduled for 4:30 p.m. Eastern Time that day.

The call will be open to all interested investors through a live audio webcast accessible in the Investor Relations section of Hawaiian’s website at HawaiianAirlines.com. For those who are not able to listen to the live webcast, the call will be archived for 90 days on Hawaiian’s website.

About Hawaiian Airlines

Hawaiian^® has led all U.S. carriers in on-time performance for each of the past 18 years (2004-2021) as reported by the U.S. Department of Transportation and consumer surveys by Condé Nast Traveler and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawaiʻi. In 2022, the carrier topped Travel + Leisure’s 2022 World’s Best list as the No. 1 U.S. airline and was named Hawaiʻi's best employer by Forbes.

Now in its 93rd year of continuous service, Hawaiian is Hawaiʻi's biggest and longest-serving airline. Hawaiian offers approximately 130 daily flights within the Hawaiian Islands, daily nonstop flights between Hawaiʻi and 15 U.S. gateway cities – more than any other airline – as well as service connecting Honolulu and American Samoa, Australia, Japan, New Zealand, South Korea and Tahiti.

The airline is committed to connecting people with aloha by offering complimentary meals for all guests on transpacific routes and the convenience of no change fees on Main Cabin and Premium Cabin seats. HawaiianMiles members also enjoy flexibility with miles that never expire. As Hawai‘i’s hometown airline, Hawaiian encourages guests to Travel Pono and experience the islands safely and respectfully.

Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at HawaiianAirlines.com. Follow Hawaiian’s Twitter updates (@HawaiianAir), become a fan on Facebook (Hawaiian Airlines), and follow us on Instagram (hawaiianairlines). For career postings and updates, follow Hawaiian’s LinkedIn page.

For media inquiries, please visit Hawaiian Airlines’ online newsroom.

From up top to the tap: Alaska Airlines pulls off ultimate beer run in multiple states

October 7, 2022
Community
Alaska Airlines
5 min read

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This fall, Alaska Air Cargo delivered the industry’s first and biggest fresh hops run to breweries in Maui and Anchorage within 24 hours of harvest—this was a huge logistical hop-eration that brought a favorite seasonal beer beyond the Pacific Northwest.

Made from fresh-plucked, undried hops that are typically rushed straight from the fields to the breweries—Alaska went further than any U.S. Commercial airline has before by delivering more than 1,200 pounds of fresh hops to Maui Brewing Co. in Hawaii and 49th State Brewing in Alaska.

This is a potential game-changer for the craft beer industry,” says Adam Drouhard, Alaska Air Cargo managing director, noting that Washington state grows almost three-quarters of the U.S. hop crop. “This puts a Northwest agricultural product in places that don’t normally get it. With the size and scope we have in Seattle, we are really positioned to own this.”

How we made fresh hops fly.

It all started with a deep appreciation of fresh hops beer and connecting the dots that Alaska Airlines could be the key to sharing it with the world.

Jake Spotts, postal affairs manager on our cargo team, has tried beers all over the world during his 20-year Air Force career—but says there’s nothing better than the taste of fresh hops during harvest. Packed with unique floral flavor, fresh hop beers are usually made during the late-summer harvest by breweries located near farms in Washington, Oregon and other places in the Northwest.

Spotts thought that because of our decades of expertise shipping perishable products like fresh Alaska salmon, we could find a way to ship fresh hops to breweries outside the Northwest. Something that hadn’t been done by a U.S. airline on a commercial scale—until now.

Farm-to-glass collaboration.

Craft brewers thrive on collaboration, and when the opportunity came to ship a large volume of fresh hops out of state, Yakima-based Bale Breaker Brewing Company helped us get the idea off the vine.

The brewers at Bale Breaker, Maui Brewing Co. and 49th State worked together on beer recipes to highlight the hops’ fresh flavor, and coordinated logistics with the Alaska Air Cargo team and Yakima Chief Hops, a grower-owned organization that distributes hops for more than 50 farms across the Northwest.

“Scalability of shipping fresh hops has really been the challenge to overcome because you only have about 24 hours from harvest before the hops start to degrade.”
– Bryan Pierce, Chief Sales and Marketing Officer for Yakima Chief Hops.

To keep the hops fresh throughout their journey, the harvest was timed perfectly so that the just-picked hops could be bagged onsite at Loftus Ranches, one of Yakima’s longest running family-owned hop farms and the site of Bale Breaker Brewing.

From there, they were loaded into refrigerated trucks and driven to the Alaska Air Cargo offices at Sea-Tac International Airport just in time to load onto the aircraft. More than 1,200 pounds of hops were shipped nonstop to the brewers.

On Maui and in Anchorage, the brewers were ready to add the fresh hops to the “boil” – the first stage in beer – as soon as they arrived.

“When we added the fresh hops, it smelled amazing!” said Kim Brisson-Lutz, Maui Brewing Co.’s Vice President of Operations. “Making beer is a culinary art, and we’re all about making these ingredients really shine.”

“Using Alaska Air Cargo, we can guarantee the supply chain all the way from field to the kettle,” said David McCarthy, co-founder of 49th State Brewing. “Aficionados of beer are really looking for this flavor, and we’re excited we can now make the freshest beer in Anchorage and the whole Alaska market.”

Raise a glass of liquid gold.

This month, Alaska Lounge members and guests will have the chance to sip and savor fresh hop beers from the three breweries in this collaboration at our Lounges in Seattle, Portland and Anchorage airports.

Try them while you can; these unique brews will only be available in our lounges until they run out. ICYMO, all three breweries are located where we fly.

Bale Breaker Brewing Company Yakima, WA

The beers: Homegrown Fresh Hop IPA and Citra Slicker Wet Hop IPA

Where to try them:

• On draft at Alaska Lounges in Sea-Tac International Airport in North Satellite and Concourse C. And at our Lounge in Portland International Airport.

• On draft and in 16-ounce can 4-packs at Bale Breaker Brewery in Yakima on Loftus Ranches, the Smith family-owned hop farm is also celebrating its 90th anniversary this year – just like us!

• On draft and in 16-ounce can 4-packs in Seattle’s Ballard Brewing District, as well as throughout Bale Breaker’s distribution footprint in Washington, Oregon and Idaho. Use the beer finder on their website to locate their fresh hops near you.

49th State Brewing Anchorage, AK

The beer: Freshial Delivery Hazy Fresh Hop IPA

Where to try it:

• On draft at the Alaska Lounge in Anchorage International Airport.

• On draft and in 16-ounce can 4-packs at 49^th State Brewing downtown in Anchorage and at select liquor stores and restaurants across the state of Alaska.

Hops flown: 454 pounds

Kegs brewed: Equivalent of 60 kegs (split between different sizes of kegs and cans)

Maui Brewing Co. Kihei, Maui

The beer: Hop Cargo Fresh Hop IPA

Where to try it:

• Coming soon on draft to Alaska’s North Satellite Lounge in Sea-Tac International Airport.

• Coming soon on draft to Maui Brewing Co. in Kihei, Maui.

Hops flown: 833 pounds

Kegs brewed: Equivalent of 140 kegs

Links to B-Roll video and still images.

Denise Clifton contributed to this story. Photos and video by Ingrid Barrentine.

Happy Birthday, Bellanca! Celebrating the Plane That Started It All for Hawaiian

October 6, 2022
blog
Hawaiian Airlines
3 min read

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Ninety-three years ago, a single-engine Bellanca CH-300 Pacemaker with wooden wings and maroon fabric skin made history by introducing commercial air service to the Hawaiian Islands. Hawaiian Airlines today celebrated the momentous time in history that also marked the beginning of its rich legacy as the hometown carrier.

This morning, the Bellanca was brought out of its hangar at Honolulu’s Castle and Cooke Aviation and into public view on the tarmac. Hawaiian Airlines Community and Cultural Relations Director Debbie Nakanelua-Richards joined her colleagues in draping strands of fresh Tī leaf lei and purple orchid lei over the aircraft's metal propellors as a gesture of honor, gratitude and celebration.

“The Bellanca is a constant reminder of our rich history. Hawaiian Airlines (formerly named Inter-Island Airways) was the first to introduce flight to the people living in these islands, who were traditionally ocean-faring people. This aircraft allowed us to weave our company into the history of aviation and the history of these islands,” Nakanelua-Richards said while holding a cake with “Happy Birthday Bellanca!!” written in cursive and red icing.

“The ability to continue that legacy and celebrate the symbol of our beginning feels significant to all of us at Hawaiian Airlines. This plane binds us at Hawaiian; we all have a stake in the company’s history,” she added.

The Bellanca was a crucial player in isle businessman Stanley C. Kennedy’s vision to replace ships with planes as Hawaiʻi’s primary mode of interisland transportation. The aircraft first launched into service on Oct. 6, 1929, with a series of sightseeing flights around Oʻahu as a trial for commercial operations. It successfully carried 76 passengers that day and sparked enough curiosity among locals and visitors to convince the Inter-Island Steam Navigation Company board to expand its footprint into aviation. One month later, on Nov. 11, 1929, Inter-Island Airways was inaugurated, and sightseeing tours took off with the Bellanca logging nearly 50 flight hours that month.

“The Dreamliner (Boeing 787-9) is on the horizon for our company’s future, and that’s where a lot of us are focused, but when we come here, we are stopped and reminded of our beginning – of where we’ve come,” Nakanelua-Richards said. “It helps to know where you come from, and Hawaiian Airlines should remember where it comes from. Sometimes we get caught up in thinking about the future but being in front of the Bellanca reminds us that we come from humble beginnings – that the people behind our 93-year-history were truly pioneers.”

The Bellanca is the crown jewel of Hawaiian’s fleet and continues to operate today because of two significant restorations and shared love for the aircraft. To learn more about its history, click here.

Alaska Airlines’ newest partner, Air Tahiti Nui, launches new service to islands of Tahiti

October 5, 2022
Company Destinations Guest Experience Loyalty
Alaska Airlines
3 min read

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South Pacific airline now flies nonstop between Seattle and French Polynesia; Alaska Mileage Plan members can earn and redeem miles for flights and purchase tickets online.

Alaska Airlines joined Air Tahiti Nui, our newest global airline partner, to celebrate the inaugural nonstop flight today between our hometown airport in Seattle and Papeete – the capital of French Polynesia located on Tahiti, its main island. From the heart of the islands of Tahiti, the possibilities are endless for escapes to additional amazing nearby destinations, including Bora Bora and Moorea.

Alaska’s Mileage Plan members earn miles on Air Tahiti Nui flights, and can redeem miles or purchase tickets for Air Tahiti Nui flights directly on alaskaair.com. A codeshare partnership between the two airlines allows passengers to travel from nearly 100 cities across Alaska’s network through Seattle and onward to Tahiti. Air Tahiti Nui is operating the seasonal flights twice a week between Seattle and Papeete. It’s the only nonstop connecting the Pacific Northwest to the South Pacific.

“Just as the weather begins to turn in the Pacific Northwest, our guests can now chase the warm sun all the way to Tahiti with a convenient nonstop flight from Seattle on Air Tahiti Nui,” said Nat Pieper, senior vice president of fleet, finance and alliances.

“Air Tahiti Nui is a terrific new global airline partner for us, further connecting the West Coast to the South Pacific with world-class service and amenities on their Boeing 787-9 Dreamliner planes,” says Pieper. “With so much beauty, Tahiti is truly an aspirational destination.”

New Air Tahiti Nui service:

Starts	City Pair	Departs	Arrives	Frequency	Aircraft
Oct. 4, 2022	Papeete – Seattle	10:00 p.m.	10:25 a.m. +1 day	Tues, Sat	787-9
Oct. 5, 2022	Seattle – Papeete	12:40 p.m.	7:10 p.m.	Wed, Sun	787-9

SCROLL RIGHT FOR DETAILS >> All times local

Our guests have additional terrific flight options with our newest partner. They can also redeem miles and purchase tickets on alaskaair.com for Air Tahiti Nui’s daily nonstop service between Papeete and Los Angeles – another key hub for Alaska. Plus, there’s continuing service between Tahiti and Auckland, New Zealand on Air Tahiti Nui. There’s another flight for our guests to get excited about: nonstop service between Los Angeles and Paris provided by Air Tahiti Nui.

“With this new service, Air Tahiti Nui becomes the first and only carrier offering direct flights connecting the South Pacific and the Pacific Northwest,” said Michel Monvoisin, CEO of Air Tahiti Nui. “It’s a chance for North American travelers to discover the beauty of the 118 Islands of Tahiti, including Tahiti, Bora Bora, Moorea and Rangiroa, which serve as the background to the many wonders to discover, landscapes to explore and memories to create.”

Learn more

Barclays and Hawaiian Airlines Introduce Two Free Checked Bags Benefit

October 3, 2022
releases
Hawaiian Airlines
4 min read

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HawaiianMilesBehindtheLogin2020002_mid_mid

WILMINGTON, Del. — Barclays US Consumer Bank, a leading co-branded credit card issuer and financial services partner, and Hawaiian Airlines, Hawaiʻi's largest and longest-serving airline, are introducing an improved benefit to the Hawaiian Airlines^® World Elite Mastercard^®: two free checked bags for primary cardmembers who purchase their tickets directly from Hawaiian Airlines.

"As we've seen a healthy return to travel and prepare to enter the busy holiday travel and shopping season, we are excited to reward our Hawaiian Airlines cardmembers with two free checked bags," said Bryan Kapeckas, managing director of loyalty & travel products at Hawaiian Airlines. "This enhanced benefit is another way of saying thank you to our cardmembers for their loyalty."

"As a partner-first organization, we are always looking for ways to enhance cardmembers' experiences with the brands they love," said Kristyn Forrester, director of airline partnerships at Barclays. "This industry-leading offer of two free checked bags brings our cardmembers more value and elevates the travel experience on Hawaiian Airlines to new heights."

This cardmember benefit is valid for travel between North America and Hawaiʻi as well as between Neighbor Islands.

The Hawaiian Airlines^® World Elite Mastercard^® is one of the fastest ways to earn HawaiianMiles, with no limit on the total miles one can earn. New cardmembers can currently earn 60,000 bonus HawaiianMiles after spending $2,000 on purchases in the first 90 days. HawaiianMiles never expire, giving travelers flexibility to book travel.

To apply or learn more about the Hawaiian Airlines^® World Elite Mastercard^®, visit https://cards.barclaycardus.com/banking/cards/hawaiian-airlines-world-elite-mastercard.

About Barclays US Consumer Bank

Barclays US Consumer Bank is a leading co-branded credit card issuer and financial services partner in the United States that creates highly customized programs to drive customer loyalty and engagement for some of the country's most successful travel, entertainment, retail, and affinity institutions. The bank offers co-branded, small business and private label credit cards, installment loans, online savings accounts, and CDs. For more information, please visit www.BarclaysUS.com.

Barclays is a British universal bank, diversified by business, different types of customers, clients, and geography. The businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations, and functional services across the Group. For further information about Barclays, please visit www.Barclays.com.

About Hawaiian Airlines

Hawaiian^® has led all U.S. carriers in on-time performance for each of the past 18 years (2004-2021) as reported by the U.S. Department of Transportation and consumer surveys by Condé Nast Traveler and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawaiʻi. In 2022, the carrier topped Travel + Leisure’s 2022 World’s Best list as the No. 1 U.S. airline and was named Hawaiʻi's best employer by Forbes.

Now in its 93rd year of continuous service, Hawaiian is Hawaiʻi's biggest and longest-serving airline. Hawaiian offers approximately 130 daily flights within the Hawaiian Islands, daily nonstop flights between Hawaiʻi and 15 U.S. gateway cities – more than any other airline – as well as service connecting Honolulu and American Samoa, Australia, Japan, New Zealand, South Korea and Tahiti.

The airline is committed to connecting people with aloha by offering complimentary meals for all guests on transpacific routes and the convenience of no change fees on Main Cabin and Premium Cabin seats. HawaiianMiles members also enjoy flexibility with miles that never expire. As Hawai‘i’s hometown airline, Hawaiian encourages guests to Travel Pono and experience the islands safely and respectfully.

Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at HawaiianAirlines.com. Follow Hawaiian’s Twitter updates (@HawaiianAir), become a fan on Facebook (Hawaiian Airlines), and follow us on Instagram (hawaiianairlines). For career postings and updates, follow Hawaiian’s LinkedIn page.

For media inquiries, please visit Hawaiian Airlines’ online newsroom.

It’s Customer Service Week: Get to know some of our legendary employees who set the bar when it comes to care

October 3, 2022
Company
Alaska Airlines
12 min read

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We’re celebrating Customer Service Week and the tremendous care our employees show our guests, communities and each other every single day. Whether you’re planning, landing, taking off or touching down, we’re here to take care of you and keep you safe—every mile of the way.

From reservations to customer service agents, ground service to flight crews, and everyone in between and behind the scenes, Alaska and Horizon Air reserve an award for employees who take customer service to the next level.

The Customer Service Legend Award is the highest honor at Alaska Airlines. This year, 18 employees were named Customer Service Legends. Together, this group has a combined 500 years of experience with our airline. To date, 368 employees have been inducted into this hall of fame since it began in 1991.

The real strength of Alaska Airlines is the people who work here, and we celebrated 18 of our very best people at our annual Legends award ceremony. This is my favorite day of the year because we get to recognize the people who care so much for our guests and do so much for our company,” said Ben Minicucci, Alaska Airlines’ president and CEO.

Bill Shivers

 “A three-day trip with Bill is always a pleasure and a lot of fun. His number one trait, number one company value that comes to mind is his kindheartedness. He’s extremely nice to everybody he meets whether it’s the ramp agent—who I used to be a long time ago—all the way up to the top. It’s so well-deserved, over 30 years of tremendous service, I have a lot of respect for him and hopefully we can fly again before he retires.”
Scott Day, managing director chief pilot

Blake Gibson

 “Alaska takes care of its people better than anyone in the industry. I became a Checkairman in the training department, so that I could give back to new pilots what I have learned from my predecessors. Being able to encourage younger people to strive for those goals in which they desire.”
Blake Gibson

Debbie Cahill

 “It means so much to me to be honored with the 2022 Legend award. The fact that my co-workers chose me is the best compliment I could ever get. Day in and day out, we all want to do our job well, but by receiving this award it gives me great satisfaction knowing someone has seen my effort. I call the Lounge my Alaska family and I truly mean it.”
Debbie Cahill

Designated lead ramp trainer in Anchorage.

Eric Henry

 “I can’t think of any higher honor than being recognized by your peers and coworkers for the effort you put in at work. I moved into the lead and training roles because I wanted to play a more active part in the changes that affect the ramp and my station. If you are doing a job that makes you happy, your work will reflect that.
Eric Henry

Senior line maintenance daily planner router.

Gordy Grob

 “From the beginning of my career until now, Alaska Airlines culture has taught me to get the job done. Always consider safety and kindness in our response to the need of others. That kindness should extend to others outside the company as we can find ways to love and serve others.”
Gordy Grob

Joe Ellis

 “It is an absolute honor to be awarded the Legend Award for doing what I love to do: fly and take care of people/passengers. There are so many things about being a flight attendant that I love. I really enjoy taking care of people. It gives me pleasure to bring a little joy into someone’s life.”
Joe Ellis

Recently retired Phoenix reservations agent.

Karen Maietta

 “Take baby steps. Especially when you’re starting out, you’re going to be overwhelmed and you’re not always going to have the answers — because nobody does. Every day is a new day, and things change so frequently that you can’t become overwhelmed with quoting all the rules and regulations. It’s just about, ‘what do you need? And what can I do to help you?’ And I want to make sure that you’re feeling that Alaska Airlines is taking good care of you and that they’ve enabled me to do so. And I have no problem doing it.”
Karen Maietta

Kevin Kruse

 “I learned long ago that if you don’t ask the question, the answer is always no. I got involved in the Fallen Soldier Program in its infancy and we knew, as an airline, we could make a difference in a big way. The program has grown bigger than we ever imagined, and the gratitude we are given from families and military escorts is deeply heartfelt. If you have a passion for something and a vision for it, present a case to your leadership. You never know where it may go.”
Kevin Kruse

Kim Gabrelcik

 “It is truly an honor to receive the Legend Award and humbling to be in the company of such inspiring people! I believe that if you can see it, you can be it, so I take every opportunity to mentor aspiring aviators. Whether it is representing Alaska Airlines by going to schools, speaking events, or Women in Aviation, I try to use this platform to inspire young girls to pursue their dreams. If we continue to support and build each other up, the opportunities for growth within Alaska are endless.”
Kim Gabrelcik

Leslie Marr Pierce

 “Working in the International Arrivals Terminal, I get to meet guests arriving from all over the world. Most are flying Alaska for the first time and I have the opportunity to make a great first impression. I have always liked the excitement of working in the airport and enjoy helping our guests have a good experience.”
Leslie Marr Pierce

Contract services lead in Santa Barbara.

Lisa Porteous

 “I never in a million years would have thought I would win this award. It means that someone noticed the hard work and dedication that I have given to Alaska Airlines for the past 34 years. I am still shocked that I was given such an honor. I take great pride in my company and love to tell people where I work. There is nothing better than someone asking you where you work and you say Alaska Airlines and they say ‘I love Alaska’ and they tell you some story about amazing customer service.”
Lisa Porteous

Maria Ricketts

 “My goal has always been to make someone else’s day – be the reason someone smiles. And so I’ve always come to work wholeheartedly, to give it my all. To be the best that I can be. So, when those people get off that airplane, they’ve had a good experience. At least I’ve given them one and I’ve given them my all to do that. There’s always something to learn and there’s always something to do and be a team player.”
Maria Ricketts

Mimi Tinajero

 “This is such an honor because it doesn’t represent just me, it represents all the people that helped me along the way – all the flight crew who helped me along the way to be here. I just felt like this was for the team. I felt like Alaska recognized kindness. It really means a lot for me to be kind. It’s so important. That’s my core is to be kind, be generous. And I felt like I was getting this award for that. And I want it to be an example for other people. I want it to be contagious so that other people can be kind. So that way, we can have this beautiful airline.”
Mimi Tinajero

Miros Frias

 “I just celebrated my 15th anniversary, and when I started in Customer Care, they needed a Spanish agent. That’s probably one of my favorite things—that I am able to help people who want to be part of Alaska Airlines but have a language barrier. And I love helping people. When our values are part of you, you don’t think about them. I live my life that way—you know, showing kindness, showing that we care, validating people’s feelings. My life is that way. Alaska just happened to put the names on what I’ve always done.”
Miros Frias

Managing director of operations in San Diego.

Rick Hines

 “From the beginning, I was always driven to learn as much as I could, look for new opportunities and experiences that help me grow as a leader. My most favorite work, most rewarding, is giving my time, lessons I’ve learned and mentorship to others. There’s no greater sense of accomplishment than to see others grow, learn and realize their dreams.”
Rick Hines

Robin Blahous

 “Working for Alaska has allowed me the opportunity and flexibility to grow personally and volunteer in my community. From teaching CPR to teachers in the elementary school, to chaperoning field trips, volunteering at vaccination clinics and working at the Edmonds Food Bank, Alaska has allowed me to be very involved in my community.”
Robin Blahous

Sheri Rochel

 “I love going to work, I love flying, the people I work with—you get to fly with your friends. I’ve been doing the same route (Boston) for over 20 years, and I have a lot of regulars and people I’ve learned to love. I never thought I would be a Legend, but happy that they did.”
Sheri Rochel

Teresa Jean-Baptiste

 “Honestly, there are no words to describe how humbled I am by this award. It’s the people that I love most about our work. I am able to come to work and help our passengers and also my co-workers every day. And those same people help me! You couldn’t ask for anything better! I have learned that you can make a difference in people’s lives by just taking time to help, listen, and do what is right.”
Teresa Jean-Baptiste

Horizon Air, Alaska’s regional airline partner, has a similar recognition program called the Pathfinder Award. The Pathfinder Award celebrates employees who are highly respected among their peers and leadership for building an outstanding career of commitment and contributions to our airline’s success. 

This year, eight remarkable individuals were recognized for their dedication to carrying out Horizon’s mission of connecting small communities to the rest of the world, and ensuring guests’ journeys are safe, efficient and enjoyable.  

This year’s recipients are from several different workgroups and represent four cities – Boise, Portland, Seattle and Victoria – and have a combined total of more than 175 years of loyal service to Horizon and our guests.  

Since the award was created in 2007, 138 employees have been recognized with this honor.

“Our Pathfinders personify our values while inspiring others to treasure and protect our unique Horizon culture. They embody everything that has made the airline great for 41 years — a blend of Horizon Heart, resourcefulness, integrity, professionalism and care,” says Horizon President Joe Sprague.

2022 Pathfinder Award recipients

“We want customers to come back. We want repeat customers. So customer service to me is very important. We do what we have to do, what we can do. We do what we choose to do for our guests.”
Roxi Olson

“Whether employees are working with our customers or employees are working with other employees. It doesn’t matter. All the employees here are just fantastic.”
John Beach

“We all love our jobs – we really do. We love our customers. We love our coworkers. We love everybody and it shows every day when we’re at work. It shows how much passion we have for our careers.“
Madge Hsu

“What I love most about my job is the people. Of course. I’m sure everyone says that. But it’s true. I like learning from people. I like teaching people things. I like talking with people. I like celebrating the wins with people.“
Dawn Rees

“Team. Is what this job’s all about. Teamwork. We can’t do it alone. None of us can do it alone. I come to work every day. I enjoy working with the people I work with and we all make this job what it is.”
Kimberley Ellis

“The people I work with are very personal and caring. I think that is the great thing about working for Horizon. They care about other people, not only coworkers, but the passengers.“
Keiko Murakawa

“When we’re driving across the airport to drop off paperwork or whatever we need to do, we wave at everybody. I feel that respecting others is a big thing in everybody’s life. Be friends with everyone and it all works out.“
Gary Hale

“Don, through his very nature, his soul, was to give back. He always gave more than he received. And with the new pilots, he would just take them under his wing; whether it was buying them a meal, getting a crew bag, being a mentor or loaning a headset, whatever it was, Don would just find a way.“
Perry Solmonson, Q400 Captain

‘My goal is to become the airline of choice for the Hispanic community.’

Why is Hispanic Heritage Month important to you?

Brusselin’ Vegan Salad

West Coast Muffuletta

Gluten Free Apple, Pumpkin and Pork Shoulder Breakfast Hash

Aviation Gin

How we made fresh hops fly.

Farm-to-glass collaboration.

Raise a glass of liquid gold.

New Air Tahiti Nui service:

Bill Shivers

Blake Gibson

Debbie Cahill

Eric Henry

Gordy Grob

Joe Ellis

Karen Maietta

Kevin Kruse

Kim Gabrelcik

Leslie Marr Pierce

Lisa Porteous

Maria Ricketts

Mimi Tinajero

Miros Frias

Rick Hines

Robin Blahous

Sheri Rochel

Teresa Jean-Baptiste

2022 Pathfinder Award recipients

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