Real-life employees star in Alaska’s 80s-inspired ‘Safety Dance’ video

February 5, 2021
Stories
Alaska Airlines
5 min read

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It’s not every day that a group of airline employees covers a hit song from the 80s, but bringing the “fun” to care and safety is just what Alaska does.

Resurrecting the 1982 Men Without Hats single “Safety Dance,” 10 real Alaska Airlines employees starred in the recently launched TV spot all about the safety measures that make up Alaska’s Next-Level Care.

Employees rehearsed behind-the-scenes for three days in Alaska’s Seattle hangar to get the moves just right with Anna Matuszewski, Macklemore’s choreographer, and director Warren Fu who is known for his work with artists such as Dua Lipa, The Weeknd, Daft Punk and HAIM. Learn more about their experience on centerstage below.

Keytar-shredding Pilot Patrick Miller

Alaska Captain Patrick Miller (or Captain Pat, as everyone calls him) tried to keep a low profile during the Safety Dance filming, but the director quickly realized they had a star in their midst.

Miller’s natural swagger and infamous keytar moved him quickly to the forefront. And even though he’s never played ‘a lick’ of keytar before, he says his informal guitar playing in a band and countless weddings over the years prepared him for this moment.

“It was a heck of a lot of fun,” Miller said. “Just a cool experience.”

Alaska Airlines Captain Patrick Miller behind-the-scenes.

Miller also loves the message of Safety Dance—and that it shows how Next-Level Care is something Alaska takes very seriously. “The cabin is kept so clean, it’s sanitized after every flight, masks are required and our HEPA filters onboard remove 99.9% of contaminants in the air.”

Designated Lead Trainer & Dancer Jonathan Foster-Harris

When the fan came on and the hair began flowing freely, Jonathan Foster-Harris had his “Beyonce Moment.” Showing off his dance experience, you can see Jonathan in the video “riding the pony” and, like Natalie, showing off his flexibility with a COVID microbe kick.

“I hope it brought a smile to your face and made you move your waist,” he says.

During his day job as designated lead trainer, Foster-Harris helps keep Alaska’s operation running smoothly, from building schedules to subbing for customer service agents. “I’m here to surprise, delight and encourage,” he says.

Alaska Airlines Designated Lead Trainer Jonathan Foster-Harris behind-the-scenes.

He’s also enthusiastic about getting the message across that Alaska is serious about safety. “We deep-clean planes using high-grade EPA-disinfectants and electrostatic sprayers and do a lot to keep people safe,” he said.

Alaska’s safety-first mindset also held true even through rehearsals and production with COVID safeguards in place for the entire shoot. Ventilation was monitored, COVID tests were administered daily, everyone had masks and shields and physical distancing was faithfully observed.

“This whole experience has been another reflection of Alaska’s commitment to safety that’s been there since the beginning,” Foster-Harris said. “Even though a pandemic, Alaska’s still the airline people love.”

High-kicking Flight Attendant Natalie Razor

Natalie Razor has been with Alaska for a year and a half and says it’s her dream job. As a flight attendant, Razor is all about safety and shows up with amazing energy. She loves talking to guests about how the air onboard refreshes every two to three minutes and how important it is to keep masks on while flying.

Her love for safety is crystal clear during her starring moment in the video, when she exclaims that masking up in the cabin is a must and shows off her boxing and high-kicking skills to one very overwhelmed “coronavirus molecule.”

“Even my eye doctor loves it,” she said. “Just to represent Alaska is such an honor. It’s a family and to be there representing what we stand for in safety and health really means everything.”

Horizon Air Flight Attendant Natalie Razor behind-the-scenes.

Razor loves to dance—even going so far as to proudly display the high kick at one local grocery store parking lot at the request of a mom and her young daughter, and learning all the moves in the video (even the scenes she wasn’t in). That’s just her style, who is also a proud mom to dancer daughters–one of whom is on an NBA dance squad. The moves just run in the family!

Learn the official Safety Dance moves from Alaska Flight Attendant Rai Adair

Your moves could win you roundtrip tickets!

“Dancing releases endorphins, reduces stress and puts a smile on everyone’s face, even under a mask,” said Adair. “I hope everyone is finding opportunities to put joy into their day, and I hope this gives them another chance at it.”

Post a video of your version of our Safety Dance using the hashtag #AlaskaSafetyDance & you’ll be entered to win two roundtrip flights! Videos must be posted before 2/13 @ 11:59 p.m. Official rules: https://bit.ly/2LkjMbj

How to earn Alaska Airlines miles without actually flying

February 3, 2021
Mileage Plan
Alaska Airlines
3 min read

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Nothing makes Alaska Airlines more happy than to reward its loyal Mileage Plan members! While many of our frequent jet setters have paused or changed their travel plans, there are still many ways to earn miles without ever stepping foot on board.

Not a member yet? You can still join today (no booking necessary).

Shop until you drop.

As a Mileage Plan member, you can earn miles fast just by shopping online or in stores and also get exclusive deals created just for you! Simply start by visiting mileageplanshopping.com and browse over 850 stores like Nike, Macy’s and Sephora (to name a few) to compare mileage offers and deals.

PRO TIP: Enjoy savings at your fingertips every time you shop online by activating Alaska’s Mileage Plan™ Shopping browser extension. The button lets you know when to activate and earn miles per dollar as you shop online at participating stores.

Grab a bite to earn a flight.

From bites to flights our card holders can earn an additional 1 mile for every two dollars they spend at Mileage Plan Dining restaurants. Find a local restaurant to support near you at mileageplan.rewardsnetwork.com and start earning more miles!

Swipe (or tap) to earn miles.

One of the easiest ways to earn miles without flying is through the Alaska Airlines Visa Signature® card. It’s a perfect time to consider the card, because there’s a new account bonus offer. As a cardholder, you’ll earn 3 miles for every $1 spent on eligible Alaska Airlines purchases. Cardholders can also earn Alaska’s Famous Companion Fare™ every year after qualifying purchases. Learn more.

Book a home away from home.

You could earn up to 10,000 Alaska Airlines Mileage Plan miles per night, every hotel booking. And, even use your miles for free or discounted stays. Book your room at alaskaair.com/hotels.

Rent a car—no flight needed.

You can earn miles by booking your next car rental through Alaska Airlines Cars. This service, powered by CarTrawler, will search through major brands to find the best rental price. When booking through select Mileage Plan partner suppliers, you can earn miles to boost your account. You can even filter the results to find hybrid vehicles. Depending on the supplier, you might pay in advance or at the counter when you pick up your car, but most suppliers offer free cancellation up to 24 hours in advance, just in case things change.

Buy miles for you or a gift for them.

We can’t think of a better feeling than earning miles without ever having to leave your home or simply making your BFFs day. Build up your Mileage Plan account or share miles with your friends and loved ones by purchasing or giving miles on alaskair.com/share-gift-miles.

When you’re ready, fly Alaska or a partner airline.

The most obvious way to earn Alaska miles is by flying Alaska Airlines or with one of our airline partners. Alaska Mileage Plan members earn one mile for every mile you fly on Alaska. With service to over 900+ destinations, Alaska & its partners can take you to almost anywhere and elite benefits start at just 20,000 miles. Our upcoming oneworld Alliance membership will also bring you more destinations, more airline partners and more ways to earn and redeem miles.

For information about rates, fees, other costs and benefits associated with the Alaska Airlines credit card, click on the limited-time welcome bonus offer link above and refer to the disclosures accompanying the online credit application. This credit card program is issued and administered by Bank of America, N.A.

Seattle employee stays “grounded” through kindness and awareness

February 1, 2021
Company
Ali Garbino
3 min read

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Do you ever just meet someone whose smile and positive energy makes your heart happy? That’s Travion Smith, 31, a ground service agent in Seattle, who always delights his teammates and guests at Horizon Air, Alaska’s regional airline.When asked how he celebrates Black History Month, Smith says “awareness.”

“What I want people to take from this month is awareness. If you’re trying to learn about another culture or what’s happening to another culture throughout the years, don’t let that be something that you just do for a month,” Smith said. “There’s hundreds of years of history to explore. I’m always surprised by what I don’t know—I swear I learn something new every year.”

**Why do you wear a mask that says ‘Be Kind’?** “Wearing a mask is courteous to others—minding other’s safety. Being kind and wearing your mask, same difference,” said Smith.

Smith, originally from Long Beach, California, joined the airline biz a few years ago so he could work outside in the beautiful PNW and easily visit his family in California—his favorite place to fly.

**What has it been like working during the pandemic?** “It was a little scary at first but safety is key and we really got to see how important our jobs are,” said Smith. “It’s so important we’re able to work, connect people and transport goods.”

Smith is one of 3,500 employees at Horizon Air who has worked tirelessly to run a safe airline this past year. He is also a team captain, which means he is responsible for leading his team in the operation with other employees while handling complex work environments, both in the air and on the ground.

“I love the employees that we have,” he said. “You have to treat everyone like family. You gotta understand that everyone has something going on. If we can all get along, if we’re all meshing together, the job is always easier.”

Kellie Nielsen, one of Smith’s co-workers, says “Tray is a hard worker and always willing to jump in to help where needed. And all the while doing it with a smile on his face.”

Tray Smith, Horizon Air Team Captain & Ground Service Agent in Seattle.

While Horizon has broad representation of diversity in all forms among its frontline workgroups, diversity decreases at the leadership levels. Horizon has committed to increasing diversity of its leadership team, a goal Smith supports. He says, having diversity among workgroups and throughout different ranks creates more relatability and perspectives and helps inform good decisions.

“When you see other races that are higher up, you think ‘oh, that could be me!’ Or ‘I could potentially be in that same situation and be up there with that person,’ so when you don’t see that, it feels out of reach.”

Learn more about Horizon and Alaska’s efforts to keep guests and employees safe.

What does travel look like in 2021? Your checklist & must do’s before you fly

January 26, 2021
Stories
Ali Garbino
5 min read

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COVID-19 has been a wild ride for all of us this past year. If you plan to get out of the house and travel soon, Alaska has tips to make your next flight infinitely easier and carefree.

First things first fly healthy.

Alaska guests must be COVID negative and have not been around someone who has tested positive for the virus within 72 hours of travel. This is for the safety of all guests and employees. Need to postpone your trip? Our peace of mind options allow you to cancel or change (most) reservations without a fee.

Pack masks, sanitizer and patience.

Aside from the obvious packing to-dos like clothes, toothbrushes and shoes, don’t leave without the pandemic essentials: masks, hand sanitizer, cleaning wipes and the patience to respect/maintain physical distancing when boarding/exiting the aircraft, at baggage claim and customs. Remember: All travelers must wear a mask that covers their nose and mouth for the entire flight and in the airport. Learn how to become BFFs with your mask.

Do what you can to take care of yourself & others.

While Alaska is bringing you Next-Level Care, there are still things you can do to stay safe during your journey. According to the CDC, National Safety Council and World Health Organization:

Cover your mouth and nose with a cloth face cover when around others.
Wash your hands often – and thoroughly – with soap and water for at least 20 seconds, or use hand sanitizer (with at least 60% alcohol).
Avoid touching your nose, mouth and eyes.
Keep your distance, especially to those who are at a higher risk (older adults and people who have severe underlying medical conditions like obesity, diabetes, or heart or lung disease).
Clean and disinfect high-touch surface areas.

Some cities require COVID tests.

Keep in mind some places require a negative COVID test or quarantine. For instance, if you’re traveling from Las Vegas (which currently doesn’t have restrictions for incoming guests) to Maui or New York City—both Hawaii & New York State require incoming travelers to take a COVID-19 test 72 hours before travel or head straight to quarantine. You might also be asked to fill out a traveler health form, which will be collected at the airport upon your arrival. See the latest travel restrictions.

Know where to get tested.

Ask yourself if you know where to get a rapid test in your hometown or where to get one in the city you plan to visit? Even if you’re from a state that doesn’t require testing prior to re-entry, it’s better to be safe than sorry. Remember, you could still be positive yet show no signs or symptoms of COVID-19. So take a PCR or rapid test before you fly to protect fellow travelers and others around you. See Alaska’s testing partners.

Now’s not the time to let the universe make plans.

Spontaneity is a thing of the past—we get it, sometimes it’s great to let your hair down & make up plans as you go. But right now, it’s too risky. If you happen to be flying to a city, consider what’s open and what safety protocols are in place—and make reservations in advance. Outdoor dining and activities are ideal.

Sip & cover if you drink or eat.

While you’re technically allowed to remove your mask to eat or drink on board, studies have shown wearing a mask is the best way to limit the risk of COVID-19. We recommend you sip & cover—when you’re done with your bite and/or had a refreshing sip reapply your mask for your safety and others around you. If your flight is relatively short (give or take five or six hours) try eating a hearty meal before you board & save for a smorgasbord when you land.

Utilize technology for a touch-free experience.

You don’t need a printed boarding pass anymore or to check your bags at a counter—simply download the Alaska Airlines app to get convenience at your fingertips. The Alaska app offers the following perks:

Check in and get your mobile boarding pass
Select and change your seats
Prepay for checked baggage
Print your own bag tags
Pre-order food and beverages on select flights
Check your flight status
Change your reservation
Get boarding notices and other travel updates
View and manage your travel receipts
Track your Mileage Plan™ balance
Join/Sign in Mileage Plan

Have anxiety? Alaska offers Headspace meditation.

Sit back, relax and ease your mind on any Alaska flight with Headspace, a feature on our inflight entertainment. There are sessions for kids, sleep and more to give you moments of mindfulness and casts to wind-down.

Mask up. Book now. Let’s go.

We believe it’s safe to fly––and experts agree. Our commitment to Next-Level Care means we’ve implemented 100+ ways to maintain the highest standard of safety throughout your travels, including mask requirements, enhanced cleaning, hospital-grade HEPA filters onboard and no change fees. Book your next adventure today at alaskaair.com.

Have more questions? Here are 10 Qs you might have about traveling again.

MLK’s legacy inspires Alaska employee nearly 60 years later

January 18, 2021
Community
Ali Garbino
5 min read

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Dr. Martin Luther King Jr. impacted Hilda Shepherd’s life before she was even born.

Fifty-seven years ago, Shepherd’s mother, Georgia, an accountant at the Pentagon, joined 250,000 people in front of the Lincoln Memorial to hear Dr. King deliver his “I Have A Dream” speech. Shepherd will always remember her ‘silently strong’ mother telling her about the experience of that moment.

“It’s something that will be a legacy in my family. We show up,” said Shepherd. “I’m proud of her. I hope my grandchildren can say ‘my great grandmother, my grandmother stood up for equality and I will too.’”

Hilda Shepherd poses for a portrait with her mom and brother-in-law in Anchorage, Alaska.

Born in the 1920s, Shepherd’s mother lived through some of the more difficult times in our history. Nearly two years after Dr. King’s speech at the March on Washington, segregation ended and Black Americans were given the right to vote. Dr. King’s words sparked not only hope in Shepherd’s mother that day but made a lasting impression on Hilda.

“It was just as important then as it is now,” Shepherd said. “For Black Americans to continue to strive for equity. It’s really important for the survival of our race to make sure that people understand that there are inequities. There are injustices.”

Shepherd has spent a lot of time reflecting this year. Thinking about where we’ve been and where we have to go.

“It’s been a very tender time in our society … This MLK 2021—the celebration of what he has done for us—means more for me then it ever has before because of all the things and emotions that have been stirred up in our country’s unrest and division this past year,” she said.

Shepherd began her career at Alaska Airlines in 1999 as a customer service agent in Anchorage, Alaska. She later transferred to Oakland, California, where she trained to become an aircraft mechanic. She continues to be a leader and pushes for diversity and racial equity within the company.

“You have to have a dream,” she said. “If you don’t have a dream, you won’t work as hard to make things happen.”

Hilda lined up with her eldest daughter and niece at midnight to get a front row spot for President Obama’s first inauguration. They waited for 16 hours in the cold to experience the historic moment of the first Black president being sworn into office. Hilda likens this experience to the one her mother witnessed many years prior at Dr. King’s speech. “It was a full-circle moment,” she said.

Hilda working on an aircraft when she was a mechanic.

After several years of working as an aircraft mechanic, Shepherd transferred to station operations, where she leads a behind-the-scenes team whose goal is to keep the operation running smoothly. She says a key to being a good leader is to make it easier for your team to be successful by removing obstacles—a crucial part of building racial equity in a company.

“We have to continue to make sure to honor Dr. King and the life that he led. We have to continue to strive for advancement. We’re not asking for anything above and beyond,” said Shepherd. “We’re just asking for basic human dignity and decency. Please respect and treat and honor us and create laws that say we are equal Americans. That’s all that anyone has ever asked for—nothing more, nothing less.”

At Alaska, we’ve been listening to and learning from our employees, reflecting – and taking a hard look and sharing our commitments to advance racial equity and justice at our company and in our communities. Shepherd and other leaders at Alaska recognize there is still a lot of work to be done, but we are taking steps with policies, education and training, recruiting, and community partnerships, and we recognize that it is a journey.

“We have a better point of view when we have a more diverse team,” she said. “If you have all one mindset, you can’t move the needle.”

“I don’t want the dream to ever die. I want the generations behind me to know how important it is to exercise their rights, their votes. To continue to strive for equality—to be treated as one would want their own to be treated,” Shepherd said. “For as long as I live, I’ll show up and keep spreading his message.”

Alaska’s D&I leaders pay tribute to Martin Luther King Jr.’s life and legacy

As we celebrate and honor the legacy of Dr. Martin Luther King Jr., Alaska Airlines employees came together to create this powerful 4-minute video, reading a passage from Dr. King’s 1963 speech to a crowd of 250,000 in front of the Lincoln Memorial. It continues to serve as a powerful reminder that we can all make a lasting impact on those around us.

The best places to visit in the U.S. right now, all an easy nonstop flight away

January 14, 2021
Stories
Ali Garbino
3 min read

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For those who are looking to explore the beautiful USA *safely*, this is for you!

We’ve rounded up some destinations that offer wide-open spaces where you can wanderlust and explore at a distance. As you plan your trip, keep in mind COVID restrictions are constantly changing—some things may be closed and some communities might require quarantining. Before you go, triple check travel advisories.

While many destinations around the world are still off-limits, regional travel remains open and is doing so with health and safety protocols in place, which bodes well for those who want to travel in 2021. Alaska Airlines is also doing its part by implementing safety procedures that help our guests and employees travel confidently and easily.

California

California is brimming with beauty and your options for exploring are endless. From road tripping along the coast to visiting some of the most iconic national parks (hello, Big Sur?) to sipping vino (not in your kitchen).

If you’re looking for a change of scenery, the Pacific Coast Highway has breathtaking ocean views all along the drive with stretches where it’s just you and mother nature. Fly to: San Francisco, San Luis Obisbo, Los Angeles or San Diego.

Fun fact: If you’re lucky, just off Highway 101 on Davison Road, you might find a meadow full of wild Elk!

Surrounding yourself among the trees is also an option with the Redwood Forest! Fly to: San Francisco or Medford (technically, Oregon but it’s another great starting point).

The Bixby Creek Bridge is also featured in HBO’s Big Little Lies.

Speaking of views you can get at a distance, nestled on the rugged central coast of California is Big Sur, one of the best big little secrets of Monterey County. Fly to: Monterey or San Jose.

Pro tip: Wine flies free on Alaska Airlines. Yes, you heard that right (chef’s kiss).

There’s always Napa and Sonoma for anyone 21+ who wants to unwind (uncork) in wine country. Fly to: Santa Rosa/Sonoma County or Sacramento.

Oregon

If you love rugged coastlines and vast forests, Oregon is the place for you. There are plenty of great escapes to peak your interest and falls to wash away any worries. Camping (or glamping, no judgment here) is also an easy to-do, just secure your spot ahead of time. Fly to: Portland, Eugene, Medford or Redmond/Bend.

Hawaii

If you’re able to work from home, why not make paradise your office for a week or two? It’s stunning beaches, local shops and assurance that visitors are COVID-negative upon arrival sounds like the place to be! Fly to: Maui, Kona or Honolulu.

Alaska

Visit the state where our airline got its roots. Packed with small towns and rich history, this vast, beautiful state will leave you wanting more. Being the largest and most sparsely populated state in the U.S., you can bet to find gems like Ketchikan or Cordova, and potentially a glacier or two! Fly to: Anchorage.

Washington

As our hometown state, Washington is an incredible escape from it all. We might be a little biased but you can’t beat coffee shops on every corner and the city combo of water and greenery. Plus, boundless bike paths, gorgeous mountain hikes and kayaking Puget Sound are just minutes away. Fly to: Seattle.

Book now at alaskaair.com. Mask up. Let’s go!

10 Qs you might have about traveling again

January 12, 2021
Stories
Alaska Airlines
6 min read

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All of us at Alaska are here to bring you the best care in the air—and answers to your burning travel questions—check out our tips so you can travel well and plan those long-awaited trips for spring and summer!

1. Should I wait to get the vaccine before taking a trip?

If you’re able to get vaccinated for COVID-19, we highly encourage you to do so. However, Alaska Airlines does not require it. Before your flight with us, you will be asked to fill out a health agreement, which simply confirms you will wear a face covering on board/at the airport and that you have not shown any COVID symptoms in the past 72 hours and have not been in proximity to someone who has tested positive.

2. What is the safest type of trip to plan right now?

Wherever you’re planning to go, Dr. John Lynch from UW Medicine says it’s important to protect yourself & others by wearing a mask, avoiding large crowds and washing your hands often. Also, double check any special travel rules in place for the destination.

According to the International Air Transport Association (IATA), flying remains one of the safest travel alternatives during the pandemic. Adding multiple layers of safety are key to combat the virus—i.e. Alaska’s Next-Level Care—which includes mask-wearing, rigorous cleaning programs and strong air circulation.

3. Am I more at risk sitting next to someone on a plane?

While it seems like sitting on a plane with other people could be risky, analysis of air travel shows viruses don’t spread easily on aircraft because of a number of things. One study concluded people wearing masks have a near zero (0.003%) chance of contracting COVID-19—even while seated next to someone.

You’ve covered by:

High air exchange rates (fresh air every 2-3 min in the cabin)
HEPA filtration
Forward faced seating
High-back seats
Mask-wearing *this one is SUPER important*
Enhanced cleaning
Contactless features (pre order meals, mobile boarding pass)
Complimentary sanitizer

4. What if I tested positive for COVID-19 or recently recovered from the virus? Can I still fly on Alaska Airlines?

For your safety and for the safety of others around you, guests who have exhibited COVID-19 symptoms 72 hours before their flight or who have been in close proximity to someone who has tested positive are not allowed to fly with us. This is for the safety of all guests and employees. Our current Peace of Mind waiver covers change and cancellation fees for all flights booked through March 31, 2021.

For those who have recovered from the virus (yay!) you are welcome to fly with us after the CDC-recommended quarantine period has passed: 10 days after a positive test or symptom onset, no fever for 24 hours, and all other symptoms not getting worse.

5. I don’t like tests. Do I need a COVID test before I fly?

It depends. Some of your favorite destinations, including Hawaii, Alaska, Chicago and New York, require negative Covid-19 test results taken no more than 72 hours before your flight, or you’ll need to comply with a 10-day self-quarantine. Be sure to schedule your test early, as appointments fill up in advance. Find a testing location.

6. I can’t fly without snacking, can I still eat or drink on board?

Yes! We don’t want any hangry or parched passengers. We just kindly ask, after you sip or snack, please put your mask back.

7. So, masks. Does everyone have to wear them? Can I take mine off in my seat?

No mask? No travel. Per our policy, Alaska guests must wear a cloth face mask or covering for the entire flight, including boarding and deplaning. Your mask or face covering must cover your nose and mouth—and cannot have valves, mesh material or holes of any kind.

Exceptions apply only to children under the age of two (in alignment with CDC age guidelines). Guests who repeatedly refuse to wear a mask or face covering will be given a final warning—in the form of a yellow card—and may be suspended from flying with us for a period of time. Read more about our mask enforcement.

8. How is the quality of Alaska’s cabin air?

The cabin air is very clean and safe, says Josh Nice, the Director of Quality Assurance at Alaska Airlines. We have one of the newest fleets in the country which means our planes have the latest air filtration technology. Our planes are equipped with two hospital-grade HEPA filters that remove 99.95% of airborne particulates. There is a full exchange of cabin air with outside and HEPA-filtered air every 2–3 minutes and 100% fresh air every 6 minutes. Learn more.

9. You sure we can trust the cleaning of aircraft and airports?

Our planes have never been cleaner, says Nice. Alaska’s enhanced aircraft cleaning procedures exceed CDC cleaning guidelines and was developed/validated with infectious diseases experts at UW Medicine. We’re taking cleaning to the next level to reduce the already low risk of onboard transmission. Here’s how:

Onboard
Between every flight, we’re using high-grade EPA disinfectants and electrostatic disinfectant sprayers to sanitize the most critical areas (overhead bins, armrests, tray tables, seatbelts, lavatories, etc).

Please note: If you wipe the leather seat with your own cleaning wipe, the blue leather dye color may come off. This doesn’t mean it’s dirty, it’s the active ingredient that is causing the color to come off on the wipe.

At the airport
We’re working closely with airport services to ensure the highest level of cleanliness. We’ve instituted a cleaning program for the check-in lobby counters and gate counters where the surfaces are wiped down with a disinfectant more frequently.

10. It’s been almost a year since I traveled. What’s it like now?

Travel is a little different but Alaska has thought through every step of the way—from booking to boarding, and beyond—and implemented nearly 100 ways to keep you safe.

Here are some travel tips:

Pack enough masks and hand sanitizer. TSA now allows you to bring one 12 oz. bottle in your carry-on until further notice.
Masks must be worn at all times (except to briefly eat/drink).
Prep ahead of time to minimize interactions at the airport:
Check in online or via Alaska’s mobile app.
Print bag tags from home or with Alaska’s app at any airport self-service kiosk.
Fill out applicable health forms or requirements (per the destination you’re traveling to, i.e. Hawaii).
Security checkpoints will be as contactless, spread out and efficient as possible.
Expect deeper and more frequent cleaning of surfaces at airports and on Alaska aircraft.
You’ll probably notice floor decals to maintain distancing, hand sanitizer stations and plexiglass dividers at counters.
Catering procedures on board will be simplified to lower crew movement and interactions between guests.
Please remain calm & respect physical distancing when boarding/exiting the aircraft, at baggage claim and customs.

We’re all in this together and can’t wait to travel with you!

Book now at alaskaair.com. Mask up. Let’s go!

Where to Travel Based on Your Zodiac Sign

January 7, 2021
Stories
Ali Garbino
1 min read

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IT’S A SIGN! Your next travel destination could be written in the stars! We joined forces with the @AstroTwins & Create Cultivate to help you figure out where you should go safely in 2021 based on your zodiac. Check it out now!

Fly Alaska, ski for free at stunning resorts

January 5, 2021
Destinations
Alaska Airlines
5 min read

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Did you know you can use your Alaska Airlines boarding pass to redeem incredible ski deals, including free lift tickets? Simply present your Alaska Airlines boarding pass and matching ID at any ticket office and ski free the day you arrive—but double check your destination’s quarantine rules!

Plus, we’re making it more affordable to fly with your gear too. Instead of charging oversize bag fees, skis and snowboards are treated as regular checked bags subject to our standard feesAnd don’t forget: Eligible Alaska Airlines Visa® cardholders get their first checked bag free, including their ski or board bag.

Here’s a look at the resorts offering deals for the 2020-2021 ski season. Please note: some regions have travel restrictions in place due to COVID-19.

Alyeska Resort

Fly to Anchorage (ANC) Flights from Chicago, Las Vegas, Los Angeles, Phoenix, Portland, Seattle, and Spokane

Alyeska Resort sits in the heart of Girdwood, a glacier-carved valley. To the west and north, the mountains of the Chugach State Park provide a stunning backdrop over Alyeska. Alyeska is an established ski destination known for its steep terrain and deep snowpack. With expansive mountain and ocean inlet views, Alyeska boasts an average 669″ of annual snowfall at the summit. Learn more.

Bogus Basin

Fly to Boise (BOI) Flights from Seattle.

Bogus Basin is much more than a typical hometown ski hill. The nonprofit recreation area boasts 2,600 acres of skiable terrain, four high speed quad chair lifts, and night skiing until 10pm, seven days a week. True to its mission, Bogus Basin offers accessibility (the area is just 16 miles from downtown Boise, Idaho), and affordability. In addition to downhill skiing and riding, Bogus Basin has a Nordic Center with 37 kilometers of trails for skiing, snowshoeing and fat tire biking. Learn more.

Eaglecrest Ski Area

Fly to Juneau (JNU) Flights from Anchorage, Glacier Bay/Gustavus, Ketchikan, Petersburg, Seattle, Sitka, and Yakutat.

Eaglecrest is Juneau, Alaska’s community owned and operated ski area with big mountain terrain, 1620′ vertical drop, 640+ acres, impressive backcountry access, untracked powder, and hardly a lift line. Never heard of Eaglecrest? They’re a well-kept secret, but closer than you think. Downtown Juneau is only 15 minutes away, and there are daily flights from Seattle and Anchorage. Learn more.

Red Lodge Mountain

Fly to Billings (BIL) Flights from Seattle and Portland

Red Lodge Mountain is Montana skiing, pure and simple. No lift lines, no attitude, no big prices – just great snow, great people, and an authentic Montana experience. Located in south central Montana, Red Lodge Mountain boasts 2,400 feet of vertical and over 1,635 acres of groomers, glades, & chutes to explore. The laid-back atmosphere & small-town personality make the town of Red Lodge the “Coolest Ski Town You’ve Never Heard Of,” according to Business Insider. And with its rich history, scenic vistas, and quaint 6-block downtown, Red Lodge will capture your heart and leave you dreaming of your next visit. Learn more.

RED Mountain Resort

Fly to Spokane (GEG)Flights from Anchorage, Boise, Portland, San Diego, and Seattle

Fiercely independent RED Mountain Resort delivers 3,850 acres of pristine skiing, putting us in Top 10 terrain territory in North America. With a new chairlift on Topping Creek, the skier flow and access to Grey Mountain is streamlined along with an additional 7 incredible intermediate runs over 300 acres of terrain. Read more.

Schweitzer Mountain Resort

Fly to Spokane (GEG)Flights from Anchorage, Boise, Portland, San Diego, and Seattle

Considered by many as the best skiing in Idaho and the best family-friendly resort in the Pacific Northwest, Schweitzer Mountain Resort is independently owned and proud of it. Schweitzer ranks as one of the nation’s top winter destinations with 2900 acres of amazing terrain thanks to its two massive bowls and renowned tree skiing. Located in the rugged Selkirk Mountains of the northern Idaho panhandle, and only 80 miles from Spokane, WA , Schweitzer overlooks the town of Sandpoint, ID and offers breathtaking views of three states, Canada and the impressive Lake Pend Oreille. Read more.

Ski Marmot Basin

Fly to Edmonton (YEG) or Calgary (YYC) Flights from Seattle

Ski Marmot Basin is located 12 miles south of the authentic Canadian mountain town of Jasper, surrounded by 4,247 square miles of protected wilderness in Jasper National Park. Boasting the highest base elevation of any major ski area in Canada, the ski area receives consistent snow from mid-November to early May each season. Skiers and snowboarders can explore 91 runs and two terrain parks on 1,720 acres of perfectly groomed trails, powder-filled alpine bowls, and treed runs at one of the most uncrowded ski areas in North America. Read more.

Whitefish Mountain Resort

Fly to Kalispell/Glacier Park (FCA) Flights from Portland and Seattle.

Since 1947, Whitefish Mountain Resort has welcomed skiers and riders seeking a mountain that is uncrowded, beautiful, and affordable. Rising above the town of Whitefish, in beautiful northwest Montana, in the backyard of Glacier National Park (only 35 miles away), the resort charms its guests with a friendly fun-loving vibe, variety of terrain, and virtually no lift lines at an unbeatable value. Whitefish’s Big Mountain is the quintessential skier’s mountain averaging more than 300 inches of snow annually on 3,000 acres of bowls, chutes, and glades on all aspects. Read more.

Year in Review: Clean planes, remarkable service from our top-notch crew, here’s a poem bidding 2020 adieu

January 1, 2021
Stories
Dianne McGinness
3 min read

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Though 2020 was far from what we expected,
Alaska did whatever we could to help keep people connected.

From putting on our dancing shoes and masking all of our crews.
We want to share our top moments with all of you.

We continue to stand up for what’s right.

ICYMI: In Palm Springs, we made an airplane shine bright.

We rocked new custom uniforms and holiday sweaters.

We announced more oneworld perks for our loyal jetsetters.

We learned how to pivot during a pandemic.

Protip: get your hands on our free sanitizing wipes—they’re organic.

Remember that special flight for a boy and his Dad?

Or the time our CSA gave her car keys to a stranger? That also made us glad!

We donated iPads and hockey sticks to youth.

And, don’t forget, we also flew the first Copper Salmon,

(we hear it pairs well with honey & vermouth).

You might also recall a familiar face above Seattle’s skyline.

And studies that showed it’s safe to fly was an excellent sign!

From zero to 30,000 feet, there’s HEPA- filtered, fresh air.

Our goal is to keep you safe with our Next-Level Care.

Make sure you wear a mask, unless you’re grabbing a bite.

And sit back, relax on your next Alaska flight.

Did you catch the news? Or the word on the street?

This year, we also announced plans to expand our MAX fleet.

We flew medical workers and the first of many COVID-19 vaccines.

If you liked Alaska’s “Safety Dance”music video, don’t forget to check out the behind-the-scenes.

This year, our planes may not have seen as many of you,

but they saw lots of essential goods and PPE too.

We also offered sweet deals like Russell’s touchdown discounts and Buy-One-Get-One-Free.

We shared tips for travel and what to do in Hawaii.

Alaska even planted trees and donated a million meals,

seeing all the good that can happen gives us all the feels.

For those of you who stayed at home, our Zoom backgrounds and couch getaways helped you explore.

We offered tips for long weekends, seeing the Northern lights and places for golfers to shout “FORE!”

We celebrated a year at Everett’s Paine Field.

And our partnership with the NHL in Seattle was revealed.

Before we bid 2020 adieu,

Please know that this is our commitment to you!

We’re here to make travel accessible and safe for everyone.

And we cannot wait for you to fly with us in 2021.

Most photos by Ingrid Barrentine.

Alaska and Kraken team up to donate hockey sticks to local youth

December 22, 2020
Community
Alaska Airlines
2 min read

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Talk about community GOALS! Alaska recently teamed up with the Seattle Kraken and Matt Griffin YMCA to spread holiday cheer with an equipment drive to help kids get excited about ice hockey.

Masked-up volunteers handed out nearly 200 hockey sticks and street hockey balls to families in the Seatac area through a drive-up system. Our hope is every child gets the chance to participate in and develop an interest in the sport.

Talk about community GOALS! Alaska Airlines teamed up with the the Seattle Kraken and Matt Griffin YMCA Saturday, December 12, 2020 to spread holiday cheer with an equipment drive to get kids excited about hockey.

“This was a fun, safe way to not only spread our Alaska holiday cheer, but to support the Seattle Kraken’s initiative of making the sport of hockey available to everyone, especially kids who may not have access to hockey previously,” said Ian Bremner, brand activation marketing manager.

There were also a lot of Kraken fans there to support.

Alaska Airlines has been an ongoing community partner and supporter of The Matt Griffin YMCA, which serves the SeaTac area by providing programming for the health and well-being of youth and their families.

Alaska Airlines transports lifesaving COVID-19 vaccine safely to rural regions of Alaska

December 17, 2020
Stories
Alaska Airlines
5 min read

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Deborah Gantos, a Cargo Air Freight CSA at Alaska Airlines in Anchorage, hasn’t seen her son since February due to her autoimmune condition and the coronavirus.

This week, she was part of a historic turning point in the state’s battle with COVID-19 as some of the first vaccines were delivered to frontline healthcare workers via Alaska Airlines and other distributors, reaching some of the most rural communities in the state.

“This is a really big deal seeing all the vaccines come through here,” Gantos said, who assisted with the verification process of the shipment. “I’m very excited about the vaccine so I can feel good about visiting my son or other family members and for other people to have access to it so we can slow down the death rate—I am very excited about that. I look forward to getting mine soon.”

Alaska Air Cargo worked closely with pharmaceutical and cargo partners, as well as, the Alaska Department of Health and Social Services to organize and ensure the safe travels of the critical shipment, which included thousands of doses of the vaccine for health care facilities, leading to the first vaccinations of Alaskans this week.

Pfizer Inc. designed special shipping containers packed with dry ice that are capable of maintaining an ultra-cold temperature for up to 30 days as long as the dry ice is replenished upon receipt and every five days thereafter.

The state of Alaska is unique in that 80% of communities are only accessible by air or water and most vaccines must be distributed by plane. Alaska Airlines has been transporting critical medication and cargo to the state of Alaska for 88 years—in many ways serving as a lifeline to more than 20 communities in the state.

As the largest scheduled carrier in the state, our cargo team is proud to transport COVID-19 vaccines to destinations across Alaska, as part of this historic, global effort,” said Torque Zubeck, managing director of Alaska Air Cargo.

Rural communities run the risk of getting hit harder by the virus.

Since the surge of COVID cases across the country, there’s been an ongoing effort in the state of Alaska to reduce the spread of COVID-19 in smaller communities where access to large-scale hospitals, critical medication and essential goods are not easily accessible. Rural counties run the risk of a disproportionately high death toll compared to large counties.

The shipping containers include a temperature and tracking device that will ensure the vaccine was kept safe during transport.

In her role with the Yukon-Kuskokwim Health Corporation (YKHC), a healthcare organization that serves over 50 rural communities in southwest Alaska, Tiffany Zulkosky is helping to educate people statewide for broader vaccine distribution. The vaccines, she said, are “monumental,” for parts of rural Alaska.

In this state, particularly in our region (Bethel), we’re so connected with cultural values rooted in family and connection. For our tribes and residents, we can see how the COVID-19 pandemic has really altered the way our society engages with one another, which makes it particularly difficult for our communities.” Zulkosky said. “I think we feel a sense of hope with the COVID-19 vaccine and how it will help us find some sense of normalcy even if it’s a new sense of normalcy in the coming months and coming year.

Following the first shipment of the vaccine, some health care workers began receiving vaccinations this week at hospitals and health care facilities. We know this is the first of many shipments to come, and we are ready to scale our operation as additional vaccines are produced and ready for distribution.

Providence Kodiak Island Medical Center security department caregivers deliver a box of COVID-19 vaccine to the facility on Tuesday, Dec. 15, after it was picked up from Kodiak Benny Benson State Airport.

A COVID-19 vaccine is prepared for distribution at Providence Kodiak Island Medical Center’s pharmacy. Photos courtesy of Providence Medical Center in Kodiak, Alaska.

During this time of uncertainty, air travel continues to be an essential service. Alaska Airlines remains committed to helping medical professionals and lifesaving supplies get to the places where they are needed most. The health and safety of our guests, employees and communities is a responsibility we take to heart and show each and every day.

Learn more about our Next-Level Care.