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A decade of awesome: 10 ways Alaska and Virgin America continue to shake up the airline industry

Creating an airline people love is a bold goal, but if anyone is up for the challenge, it’s Alaska Airlines and Virgin America.

Today, Virgin America was named the “Top Domestic Airline” 2017 in Travel + Leisure “World’s Best Awards” for the 10th year in a row. In May, Alaska Airlines ranked highest in airline customer satisfaction among traditional carriers for the 10th consecutive year in the J.D. Power 2017 North America Airline Satisfaction Study.

As for the next ten years and beyond, the future is bright as these two airlines, with their innovative spirit and award-winning customer service, combine efforts and continue to push the status quo.

Here are 10 ways Alaska and Virgin America have shaken up the airline industry:

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Weekend Wanderer: San Francisco to Sitka

Photo of mountains behind water at sunset with a small photo of Madeline in the bottom left corner.

Living life by the California Bay with her family in tow, Madeline Lu isn’t afraid to add a touch of decadence to her photo feed. From cityscapes to epic crepes, Madeline captures exactly what we’re hungry for. She just returned from an Instagram takeover in Sitka, Alaska as part of Alaska’s Weekend Wanderer series. For more Weekend Wanderer posts, be sure to follow Alaska Airlines on Instagram.

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Hawaiian Holdings Announces 2017 Second Quarter Conference Call

HA logo

HONOLULU, July 6, 2017 /PRNewswire/ — Hawaiian Holdings, Inc. (NASDAQ: HA), parent company of Hawaiian Airlines, Inc. ("Hawaiian"), plans to report its second quarter 2017 financial results after the market closes on Tuesday, July 25, 2017.  An investor conference call is scheduled for 4:30 p.m. Eastern Time. 

(PRNewsfoto/Hawaiian Holdings, Inc.)

The call will be open to all interested investors through a live audio webcast accessible in the Investor Relations section of Hawaiian's website at HawaiianAirlines.com. For those who are not able to listen to the live webcast, the call will be archived for 90 days on Hawaiian's website.

About Hawaiian Airlines

Hawaiian®, the world's most punctual airline as reported by OAG, has led all U.S. carriers in on-time performance for each of the past 13 years (2004-2016) as reported by the U.S. Department of Transportation. Consumer surveys by Condé Nast Traveler and Travel + Leisure have ranked Hawaiian the highest of all domestic airlines serving Hawai'i.

Now in its 88th year of continuous service, Hawaiian is Hawai'i's biggest and longest-serving airline. Hawaiian offers non-stop service to Hawai'i from more U.S. gateway cities (11) than any other airline, along with service from Japan, South Korea, China, Australia, New Zealand, American Samoa and Tahiti. Hawaiian also provides approximately 170 jet flights daily between the Hawaiian Islands, with a total of more than 250 daily flights system-wide.

Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at HawaiianAirlines.com. Follow updates on Twitter about Hawaiian (@HawaiianAir) and its special fare offers (@HawaiianFares), and become a fan on its Facebook page (Hawaiian Airlines). For career postings and updates, follow Hawaiian's LinkedIn page.

For media inquiries, please visit Hawaiian Airlines' online newsroom.

 

 

To view the original version on PR Newswire, visit:https://www.prnewswire.com/news-releases/hawaiian-holdings-announces-2017-second-quarter-conference-call-300483757.html

SOURCE Hawaiian Holdings, Inc.

Weekend Wanderer: Los Angeles to San Francisco

Photo of Instagram handle over the Golden gate bridge with Weekend Wanderer logo.

As a native to the City of Angels, Mark Miller, won our hearts with endless photos of adventure, love, and delicious eats. Together with his boyfriend, Ethan, the two have mastered the element of exploration and taken Los Angeles by storm. Mark and Ethan just returned from an Instagram takeover in San Francisco, California for the Pride Parade as part of Alaska’s Weekend Wanderer series. For more Weekend Wanderer posts, be sure to follow Alaska Airlines on Instagram.

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When a mile flown is a mile earned, flyers can earn their next awards more quickly

This is a photo of an elite Alaska Mileage Plan card

It used to be that a mile flown was a mile earned — and it still is with Alaska Mileage Plan. However, many other loyalty programs have switched to new models that issue miles based on the price of your ticket. Which is more rewarding to frequent travelers? I (and the powers that be at Alaska) believe it is the former, but to fully answer this question, I need to start by clarifying a few terms:

  • Miles flown are straightforward. Most airlines will list the distance next to the ticket you’re looking to purchase.
  • Elite qualifying miles are used to determine your elite status. You will typically earn EQM based on the miles flown, plus a bonus for certain fare classes.
  • Award miles can be redeemed for a future flight. You will typically earn elite qualifying miles based on the miles flown, plus a bonus for certain fare classes and another for your elite status.

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Hawaiian Airlines HanaHou! Magazine Lands National Photography Award

HONOLULU – A dramatic image of the Polynesian voyaging canoe Hōkūle‘a sailing around the South African coast has earned Hawaiian Airlines’ in-flight magazine HanaHou! a prestigious gold prize from The American Advertising Awards (ADDY).

Monte Costa is the Hawai‘i-based photographer behind the stunning image of the Hōkūle‘a navigating choppy waters off Hout Bay as mountain ridges known as the Twelve Apostles soar above misty clouds in the background. The photo was taken shortly before the canoe sailed into Cape Town, about halfway into its three-year Mālama Honua (Care for the Earth) Worldwide Voyage Sponsored by Hawaiian Airlines.

After gracing the cover of HanaHou!’s June-July 2016 issue, the image took a local Pele Award before grabbing the attention of ADDY’s judges, who selected it as the winner in the contest’s color photography category. The top honor recognizes the highest level of creative excellence in the advertising industry’s largest and most representative competition attracting over 40,000 entries each year.

Costa captured the moment from a zodiac chartered by a photographer friend and shared with two whale researchers.

“We knew when the Hōkūle‘a was going to be sailing by, it was way outside in the open ocean. It was very brisk and windy, beautiful. The sun was shining but it was biting cold,” recalled Costa, who sat patiently waiting for the right frame as the inflatable raft bobbed where the South Atlantic and Indian Oceans meet. “The image communicates movement – that Hōkūle‘a is moving toward something special. That photo draws you in, it sucks you in as if you are moving with the Hōkūle‘a.”

"This image of Hokule’a approaching the Twelve Apostles near Cape Town, South Africa, seems to come from another world,” remarked HanaHou! publisher Chris Pearce. “You sense the forbidding power of the ocean and the ancient cliffs, and also the intrepid spirit of the voyagers. Among hundreds of photos submitted to the competition, this is the one that the judges couldn’t forget and it’s not hard to see why.”

The ADDY award also acknowledged the work of HanaHou! Photo Editor Matt Mallams and Design Director Kunio Hayashi.

The Hōkūle‘a returned home to Hawai‘i on June 17 after a 40,000-nautical mile journey that included stops at 150 ports and 18 nations. As the title sponsor of The Polynesian Voyaging Society’s Mālama Honua Worldwide Voyage, Hawaiian Airlines provided more than 54 million air miles for crew travel, as well as cargo support.

About Hawaiian Airlines         
Hawaiian®, the world’s most punctual airline as reported by OAG, has led all U.S. carriers in on-time performance for each of the past 13 years (2004-2016) as reported by the U.S. Department of Transportation. Consumer surveys by Condé Nast Traveler and Travel + Leisure have ranked Hawaiian the highest of all domestic airlines serving Hawai‘i.           

Now in its 88th year of continuous service, Hawaiian is Hawai‘i’s biggest and longest-serving airline.

Hawaiian offers non-stop service to Hawai‘i from more U.S. gateway cities (11) than any other airline, along with service from Japan, South Korea, China, Australia, New Zealand, American Samoa and Tahiti. Hawaiian also provides approximately 170 jet flights daily between the Hawaiian Islands, with a total of more than 250 daily flights system-wide.            
Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at HawaiianAirlines.com. Follow updates on Twitter about Hawaiian (@HawaiianAir) and its special fare offers (@HawaiianFares), and become a fan on its Facebook page.  For career postings and updates, follow Hawaiian’s LinkedIn page.

For media inquiries, please visit Hawaiian Airlines’ online newsroom.

Local Wanderer: San Luis Obispo

Daydreamer and San Luis Obispo, California native, Karen Grubb knows just how to bring adventure to our small screens with her amazing photography. From epic mountain scenes to dreamy deep forests, we’d follow her to any adventure. She is being featured as part of Alaska’s Local Wanderer series. Follow Alaska Airlines on Instagram as Karen gives you a glimpse of San Luis Obispo through her lens.

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Like father, like daughter: Pilot team flies together on Father’s Day

This is a photo of a father-daughter pilot team in front of an Alaska Airlines jet

This Father’s Day, a special pair of pilots is scheduled to fly together for Alaska Airlines: Captain Nick Cosmakos and First Officer Niclina Cosmakos plan to work as a father-daughter flight crew on Sunday.

They are scheduled to fly together all month.

Niclina credits her love of flying to her father, and fondly remembers flying with him when she and her brother were kids.

“He had us in small airplanes flying out of Paine Field as far back as I can remember,” she said. “I really enjoyed the sensation of operating an aircraft, it was fun and challenging. I knew at 16 it was what I wanted to do as a profession.”

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Hawaiian Airlines is Most Punctual Airline in the U.S. for April

HA logo

HONOLULU – Hawaiian Airlines completed the month of April 2017 as the U.S. airline industry’s top-ranked carrier for on-time performance, as reported today by the U.S. Department of Transportation (DOT).

Hawaiian Airlines’ flights arrived on schedule 88.8 percent of the time, earning the DOT’s top ranking for punctuality. Hawaiian also ranked second in fewest flight cancellations for the month of April with 0.2 percent, representing 13 cancellations out of 6,470 flights.

Hawai‘i’s largest and longest-serving airline provides daily non-stop service to Hawai‘i from 11 gateway cities in North America using Airbus A330-200 and Boeing 767-300 aircraft. Hawaiian Airlines also operates approximately 170 daily flights between the Hawaiian Islands using Boeing 717-200 aircraft.

The DOT’s monthly Air Travel Consumer Report ranking the nation’s 16 largest air carriers is available online at www.dot.gov/individuals/air-consumer/air-travel-consumer-reports.

About Hawaiian Airlines

Hawaiian®, the world’s most punctual airline as reported by OAG, has led all U.S. carriers in on-time performance for each of the past 13 years (2004-2016) as reported by the U.S. Department of Transportation. Consumer surveys by Condé Nast Traveler and Travel + Leisure have ranked Hawaiian the highest of all domestic airlines serving Hawai‘i.

Now in its 88th year of continuous service, Hawaiian is Hawai‘i’s biggest and longest-serving airline.

Hawaiian offers non-stop service to Hawai‘i from more U.S. gateway cities (11) than any other airline, along with service from Japan, South Korea, China, Australia, New Zealand, American Samoa and Tahiti. Hawaiian also provides approximately 160 jet flights daily between the Hawaiian Islands, with a total of more than 200 daily flights system-wide.

Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at HawaiianAirlines.com. Follow updates on Twitter about Hawaiian (@HawaiianAir) and its special fare offers (@HawaiianFares), and become a fan on its Facebook page.  For career postings and updates, follow Hawaiian’s LinkedIn page.

For media inquiries, please visit Hawaiian Airlines’ online newsroom.

Hawaiian Airlines recruiting at Kona International Airport

HONOLULU – Hawaiian Airlines is seeking candidates who speak Japanese or English for customer and ramp service contract positions at Kona International Airport. Contract workers serve as Hawaiian Airlines employees who provide services to other airlines.

Customer service agents are responsible for checking in and boarding passengers, cleaning aircraft, and handling baggage, cargo and mail. Ramp service employees load and unload cargo and baggage, pick up and deliver cargo, and clean aircraft baggage areas, among other duties.

Interested candidates should visit www.hawaiianairlines.com/careers and select requisition No. 17-0776 (Japanese-speaking agent), No. 17-0777 (English-speaking agent), or No. 17-0778 (ramp) to learn more about the various positions. The application deadline is June 21. On-site interviews will be scheduled in Kona on June 29.

About Hawaiian Airlines         
Hawaiian®, the world’s most punctual airline as reported by OAG, has led all U.S. carriers in on-time performance for each of the past 13 years (2004-2016) as reported by the U.S. Department of Transportation. Consumer surveys by Condé Nast Traveler and Travel + Leisure have ranked Hawaiian the highest of all domestic airlines serving Hawai‘i.           

Now in its 88th year of continuous service, Hawaiian is Hawai‘i’s biggest and longest-serving airline, as well as the largest provider of passenger air service from its primary visitor markets on the U.S. Mainland.

Hawaiian offers non-stop service to Hawai‘i from more U.S. gateway cities (11) than any other airline, along with service from Japan, South Korea, China, Australia, New Zealand, American Samoa and Tahiti. Hawaiian also provides approximately 170 jet flights daily between the Hawaiian Islands, with a total of more than 250 daily flights system-wide.

Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at HawaiianAirlines.com. Follow updates on Twitter about Hawaiian (@HawaiianAir) and its special fare offers (@HawaiianFares), and become a fan on its Facebook page.  For career postings and updates, follow Hawaiian’s LinkedIn page.

For media inquiries, please visit Hawaiian Airlines’ online newsroom.

Alaska Airlines CEO takes pledge to further advance diversity and inclusion

Alaska Airlines CEO Brad Tilden is one of more than 160 U.S. business leaders to sign a “diversity and inclusion pledge” this week, the latest effort by the company to embrace diversity in all its forms.

In signing, Tilden is committing Alaska Air Group to “to cultivate a workplace where different points of view are welcomed, where employees feel empowered to discuss tough issues at work, and where successful—and unsuccessful—practices can be shared across organizations.”

“Fostering diversity and inclusion is not only the right thing to do, it has the power to improve performance, drive growth and engage employees,” says Tilden.

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Hawaiian Airlines Reports May 2017 Traffic Statistics and Updates Expected Second Quarter Metrics

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HONOLULU, June 6, 2017 /PRNewswire/ — Hawaiian Airlines, Inc., a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA), has announced its system-wide traffic statistics for the month of May and year-to-date.  It also updated its expectations for certain second quarter financial metrics.

SYSTEM-WIDE OPERATIONS1
       

May

2017

2016

% CHANGE

PAX

966,179

919,030

5.1%

RPMS (000)

1,369,417

1,268,341

8.0%

ASMS (000)

1,579,843

1,505,283

5.0%

LF

86.7%

84.3%

2.4 pts.
       

YEAR-TO-DATE

2017

2016

% CHANGE

PAX

4,574,329

4,433,277

3.2%

RPMS (000)

6,462,948

6,014,172

7.5%

ASMS (000)

7,619,942

7,322,216

4.1%

LF

84.8%

82.1%

2.7 pts.

 

PAX

Passengers transported

RPM

Revenue Passenger Miles; one paying passenger transported one mile

ASM

Available Seat Miles; one seat transported one mile

LF

Load Factor; percentage of seating capacity filled
 

1 Includes the operations of contract carriers under capacity purchase agreements.

Second Quarter 2017 Outlook

The Company has revised its expectations for the quarter ending June 30, 2017 provided in its First Quarter 2017 Earnings Release on April 20, 2017.

Specifically, the Company raised its expectation for operating revenue per ASM growth due to better than expected load factors and stronger yields primarily in the domestic network, and decreased its expectation for economic fuel cost per gallon.

The table below summarizes the Company's revised expectations for the quarter ending June 30, 2017, expressed as an expected percentage change compared to the results for the quarter ended June 30, 2016.

Item

  

Original Second
Quarter 2017
Guidance

  

Revised Second
Quarter 2017
Guidance

  

GAAP Equivalent

  

Original GAAP
Second Quarter
2017 Guidance

  

Revised GAAP
Second Quarter
2017 Guidance

Operating Revenue Per ASM

  

Up 5.5% to

up 8.5%

  

Up 7.5% to

up 10.5%

  

N/A

        

Economic fuel cost per gallon (a)(b)

  

$1.65 to $1.75

  

$1.60 to $1.70

  

Fuel cost per gallon

  

$1.65 to $1.75

  

$1.57 to $1.67        

   

(a)   

See reconciliation of actual fuel costs to economic fuel costs.
   

(b)   

Economic fuel cost per gallon estimates are based on May 19, 2017 fuel forward curve.

The Company believes that economic fuel expense is the best measure of the effect of fuel prices on the business as it most closely approximates the net cash outflow associated with the purchase of fuel for operations in a period and is consistent with how management manages the business and assesses operating performance. The Company defines economic fuel expense as raw fuel expense plus (gains)/losses realized through actual cash payments to/(receipts from) hedge counterparties for fuel hedge derivatives settled in the period inclusive of costs related to hedging premiums.

Completed Sale Leaseback Transaction

In the second quarter, the Company completed a sale leaseback transaction of three Boeing 767 aircraft as part of the planned exit from its 767 fleet. The transaction resulted in a non-cash loss of $4.7 million, which will have no impact on CASM excluding fuel and special items.

 

Non-GAAP Financial Reconciliations

(in thousands)
     
   

Estimated three months ending

June 30, 2017
   

(in thousands, except per-gallon amounts)

Aircraft fuel expense, including taxes and delivery

  

$

100,024

  

to

$

108,411

  

Realized (gains)/losses on settlement of fuel derivative contracts

  

1,700

  

to

1,700

  

Economic fuel expense

  

$

101,724

  

to

$

110,111

  

Fuel gallons consumed

  

63,577

  

to

64,771

  

Economic fuel cost per gallon

  

$

1.60

  

to

$

1.70

  

Safe Harbor Statement

This investor update contains forward-looking statements that reflect the Company's current views with respect to certain current and future events and financial performance including but not limited to statements regarding the Company's operating revenue per available seat mile, gallons of jet fuel consumed, and economic fuel cost per gallon, each for the quarter ending June 30, 2017.  These forward-looking statements are and will be, as the case may be, subject to many risks, uncertainties and factors relating to the Company's operations and business environment which may cause the Company's actual results for the quarter ending June 30, 2017 to be materially different from any expected results, expressed or implied, in these forward-looking statements.  The Company undertakes no obligation to publicly update or revise any forward-looking statements to reflect events or circumstances that may arise after the date hereof even if experience or future changes make it clear that any projected results expressed or implied herein will not be realized.  Additional information on risk factors that could potentially affect the Company's operations and financial results may be found in the Company's Annual Report on Form 10-K for the fiscal year ended December 31, 2016, and subsequent filings with the Securities Exchange Commission.

About Hawaiian Airlines

Hawaiian®, the world's most punctual airline as reported by OAG, has led all U.S. carriers in on-time performance for each of the past 13 years (2004-2016) as reported by the U.S. Department of Transportation. Consumer surveys by Condé Nast Traveler and Travel + Leisure have ranked Hawaiian the highest of all domestic airlines serving Hawai'i.

Now in its 88th year of continuous service, Hawaiian is Hawai'i's biggest and longest-serving airline, as well as the largest provider of passenger air service from its primary visitor markets on the U.S. Mainland.

Hawaiian offers non-stop service to Hawai'i from more U.S. gateway cities (11) than any other airline, along with service from Japan, South Korea, China, Australia, New Zealand, American Samoa and Tahiti. Hawaiian also provides approximately 170 jet flights daily between the Hawaiian Islands, with a total of more than 250 daily flights system-wide.            

Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at HawaiianAirlines.com. Follow updates on Twitter about Hawaiian (@HawaiianAir) and its special fare offers (@HawaiianFares), and become a fan on its Facebook page.  For career postings and updates, follow Hawaiian's LinkedIn page.

For media inquiries, please visit Hawaiian Airlines' online newsroom.

 

 

To view the original version on PR Newswire, visit:https://www.prnewswire.com/news-releases/hawaiian-airlines-reports-may-2017-traffic-statistics-and-updates-expected-second-quarter-metrics-300469861.html

SOURCE Hawaiian Airlines, Inc.

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