Hawaiian Airlines Employees Share $31 Million in Profit and Performance Bonuses

March 7, 2019
releases
Hawaiian Airlines
4 min read

HONOLULU – Hawaiian Airlines today rewarded more than 7,100 employees with $31 million in profit sharing and bonus payments in recognition of their exceptional performance in 2018. The amount represents more than 11 percent of Hawaiian’s adjusted net income of $274.8 million last year.

“Our people are the heart of Hawaiian,” said Peter Ingram, president and CEO of Hawaiian Airlines. “This year was not without challenges, including devastating volcanic activity and flooding. Through it all, our employees welcomed a record 11.8 million guests with our signature Hawaiian hospitality and leading punctuality, volunteered to support our communities, and worked to solidify our company’s future.”

In November 2018, Hawai’i’s oldest and longest-serving airline celebrated the start of its 90th year of service with a company-matched employee giving campaign that raised $187,000 benefiting four local nonprofits. The anniversary campaign was in addition to the contributions provided annually via the Hawaiian Airlines Team Kokua community giving program, which supported 284 non-profit organizations last year with a total of 20 million Hawaiian miles, $93,000 in donations and 10,400 volunteer hours.

Last year, Hawaiian Airlines also:

Launched new daily non-stop services between Long Beach and Honolulu, and between Portland and San Diego to Maui, while increasing seasonal non-stop service between Los Angeles and Kona to a year-round flight.
Expanded check-in operations to an additional lobby at Daniel K. Inouye International Airport (HNL), its Honolulu hub.
Announced it would develop a new technology center in Phoenix this year to strengthen its IT capabilities.
Expanded its cargo business with the launch of all-cargo neighbor island service between HNL, Lihu'e Airport on Kaua‘i and Hilo International Airport on the Island of Hawaii.
Filed a joint application with Japan Airlines seeking antitrust immunity to create a joint venture that promises significant consumer benefits and the opportunity for service expansion.
Enhanced its comprehensive codeshare partnership with Japan Airlines with the implementation of reciprocal frequent flyer benefits for HawaiianMiles and JAL Mileage Bank members.
Secured its future flagship widebody aircraft with the signing of a definitive purchase agreement for 10 Boeing 787-9 aircraft, with rights for an additional 10 aircraft, to be delivered starting in 2021.
Took delivery of nine new, fuel-efficient Airbus A321neo aircraft, increasing the size of the fleet to 11 aircraft and allowing Hawaiian to further reduce costs and lower carbon emissions. The airline plans to be operating a total of 18 A321neos by the end of next year.
Extended its partnership with Barclaycard US, Hawaiian's co-branded credit card partner, under a new agreement through 2024 featuring a refreshed rewards structure for the Hawaiian Airlines World Elite Mastercard and the Hawaiian Airlines Business Mastercard to enable cardmembers to earn more miles faster.

The company kicked off 2019 with the launch of a greatly improved mobile app that provides such enhancements as navigation aids for larger airports and live flight updates. Next month, Hawaiian will begin new non-stop service between Boston (its 13^th U.S. mainland city) and Honolulu, and between Sacramento and Maui.

“We are heading into the second quarter of 2019 with 7,271 employees whose passion and work ethic have positioned us to grow stronger in 2019 and beyond,” said Ingram. “I am very honored to be part of Hawai’i’s airline and look forward to the year ahead.”

About Hawaiian Airlines
Hawaiian® has led all U.S. carriers in on-time performance for each of the past 14 years (2004-2017) as reported by the U.S. Department of Transportation. Consumer surveys by Condé Nast Traveler, Travel + Leisure and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawai‘i.

Now in its 90th year of continuous service, Hawaiian is Hawaii’s biggest and longest-serving airline. Hawaiian offers non-stop service to Hawai‘i from more U.S. gateway cities (12) than any other airline, along with service from Japan, South Korea, Australia, New Zealand, American Samoa and Tahiti. Hawaiian also provides, on average, more than 170 jet flights daily between the Hawaiian Islands, with a total of more than 250 daily flights system-wide.

Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at HawaiianAirlines.com. Follow Hawaiian’s Twitter updates (@HawaiianAir), become a fan on Facebook (Hawaiian Airlines), and follow us on Instagram (hawaiianairlines). For career postings and updates, follow Hawaiian’s LinkedIn page.

For media inquiries, please visit Hawaiian Airlines’ online newsroom.

A new era: Our first commercial flights launch at Paine Field

March 4, 2019
Destinations
Ray Lane
1 min read

At 10 a.m. today, Alaska Airlines Flight 2878, with service provided by Horizon Air, made history when it departed from Everett to Portland.

“This is a huge moment for Horizon, and being here you can see what a big deal it is for the local area. This is what we’re all about,” said La’Princia Miller, a Horizon Air flight attendant.

The aircraft – with 76 guests and four crew members onboard – became the first flight from the new commercial air terminal at Paine Field-Snohomish County airport, unleashing a wave of pride, excitement and so many possibilities.
Read More

Q&A: Meet our Paine Field terminal leaders

March 1, 2019
Stories
Catherine Sherman
1 min read

Horizon Air’s Mario Doiron, supervisor, and Renee Parson, manager, at Paine Field

At Alaska, we’re all about the journey – getting you safely to your final destination, and empowering our people to explore where their careers may lead.

For Renee Parson, our new Paine Field manager, and Mario Doiron, who is stepping into our Paine Field supervisor role, the journey has been anything but linear. But both long-time employees couldn’t be happier about landing at our brand new terminal in Everett, Washington.

We sat down with Parson and Doiron to learn more about their new roles and the terminal north of Puget Sound, opening its doors with daily departures this Monday, March 4.
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Holo Holo (Take a Walk) Through Our New Culture Resource Center

February 27, 2019
blog
Hawaiian Airlines
2 min read

Throughout our 89 years as Hawai‘i’s airline, we have proudly woven local culture into the operational fabric of our company. Our guests have the unique opportunity to experience our signature Mea Ho‘okipa (I am host) warm hospitality and hear the Hawaiian language – once almost extinct – thrive in our boarding and flight announcements.

In celebration of ‘Ōlelo Hawai‘i (Hawaiian language) Month in February, we were honored and thrilled to unveil a Hawaiian Airlines Culture Resource Center in the heart of our Honolulu headquarters. Spearheaded by our Community Relations team, the center shares Hawai‘i’s fantastically rich history from floor to ceiling.

This spring, employees and their visitors can immerse themselves in educational resources and visual displays that highlight Hawaiian heritage, language, geography and history. They can browse through Native Hawaiian books (for adults and keiki), artwork, lauhala (woven leaf) mats and baskets, handmade instruments, and a showcase of our recent community accolades.

“The culture of these islands has lived on because of the mo‘ōlelo (storytelling) passed down by our ancestors. Our hope for this space is to create more opportunities for those stories to thrive and educate the next generation of storytellers about the incredible past time of our island home,” said Debbie Nakanelua-Richards, director of community relations at Hawaiian Airlines.

Inside our new cabin: Thoughtful touches for the modern traveler

February 27, 2019
Guest Experience
Catherine Sherman
1 min read

Today, we’re excited to take you inside our retrofitted Airbus aircraft. Months of research, focus groups and iteration went into the new cabin, but we started by asking a single question: What makes you comfortable on a plane?

Turns out, your comfort is about a lot more than ergonomics, though that’s part of it. You want to feel more in control – control of your space, your belongings and, ultimately, your flight experience.

“Our goal is not to be different for different’s sake,” explained Sangita Woerner, Alaska Airlines vice president of marketing. “We want to be different for our guests – and we believe the details matter.”

February 27, 2019
Guest Experience
Catherine Sherman
1 min read

“Tell us everything. Don’t hold back.”

In a room full of differing opinions and hungry stomachs, these aren’t the words you expect to hear. But Todd Traynor-Corey, Alaska Airlines director of onboard food and beverages, means it.

At one of Alaska’s multiple menu tastings every year, he solicits honest feedback from guests and flight attendants. The group isn’t shy, with feedback ranging from a sandwich that’s “too tall,” to a dish that’s “very Whole 30” and a unanimous request for “more ketchup, please.”
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New tech: Fly smarter with satellite Wi-Fi, mood lighting

February 27, 2019
Guest Experience
Catherine Sherman
1 min read

Did you know satellite Wi-Fi means you can start watching movies as soon as your flight leaves the gate? Or that blue lighting is scientifically proven to have a calming effect?

Today we’re pulling back the curtain on our new cabin interior. The latest technology played a central role in the design.

Advanced satellite Wi-Fi

We’re actively rolling out high-speed satellite internet, with about half of our mainline fleet getting the new technology by 2020.

Our Gogo 2Ku service provides a faster connection speed, which will let you stream, browse and chat from gate departure to gate arrival, virtually everywhere we fly. You can choose from one of 500 free titles in our Alaska Beyond™ Entertainment library – the most movies in the sky – or watch your own content from providers like Netflix, Hulu and HBO Go.
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10 binge-worthy inflight movies and TV shows

February 26, 2019
Guest Experience
Catherine Sherman
2 min read

361,000 people reportedly watched the entire second season of “Stranger Things” the day it was released. If this doesn’t come as a surprise, then you know how easy it is to keep watching your favorite flicks when they’re packed with plot twists and the next one is only a click away.

But who has time to binge? Luckily, when you’re on a long-haul flight, time is on your side. And you won’t find a bigger free inflight entertainment library on domestic airlines than on Alaska. You can choose from over 300 free movies and more than 200 free TV shows, accessible on your own device on most flights.

To inspire your next inflight viewing marathon, check out a few binge-worthy titles in rotation starting next month:

The Marvelous Mrs. Maisel – 8 episodes (season 1)

Don’t have Prime? Now’s your chance to watch season 1 of the award-winning new series. Set in the late 1950s, the show follows the journey of a female comedian from the Upper West Side. With the director of “Gilmore Girls” at the helm, it’s fast-paced and witty like you’d expect – and the show’s leading lady doesn’t hold anything back.

Ready to binge season 2? Stay tuned this fall.

Toy Story – 3 movies

If you feel like being a kid again – or introducing your kids to Woody, Buzz, Jessie and the rest of the gang – we’ve got all three “Toy Story” movies. They’re a great segue into animated new releases like “Incredibles 2” and “Ralph Breaks the Internet.”
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Video: Paine Field terminal sneak peek

February 22, 2019
Guest Experience
Alaska Airlines
1 min read

We’re getting super excited! Our first flights from Paine Field in Everett, Washington take off March 4. We’ll soon have 18 daily nonstop departures to 8 terrific West Coast destinations. For so many of our guests – especially those who live in North Puget Sound – this new airport will be a game-changer.

Today, we’re sharing a sneak peek of what’s in store:

Before flying out of Paine Field for the first time, you may be wondering the best route to get there, where to park, and what food and drink options you’ll have. Propeller Airports – which operates the new terminal – has launched a website to help travelers plan their trips. We recommend checking it out!

And don’t forget: It’s not too late to buy your Alaska Airlines tickets for Paine Field flights.
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5 reasons you’ll love our new SFO lounge

February 20, 2019
Guest Experience
Alaska Airlines
1 min read

Every day, roughly 150,000 passengers pass through San Francisco International Airport. We have been hard at work designing a new space to serve our Bay Area guests with their every comfort in mind. Today, we’re excited to announce we’re building our first Alaska Lounge in SFO’s Terminal 2, scheduled to open in 2020.

Inspired by the innovation and creativity fueling San Francisco, we’ve channeled that energy into our latest project: an 8,500-square-foot space to relax and recharge.

There are many reasons you will love our new SFO lounge – here’s our top five:

An incredible rooftop location

Taking advantage of the sweeping views of the San Francisco Bay, our new location will be set on top of Terminal 2. With the highest viewpoint of any domestic lounge at SFO, you’ll have views of the runway and the Bay – once the fog rolls away.
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We’re getting bigger in Texas. Howdy, El Paso!

February 19, 2019
Stories
Ray Lane
1 min read

We’re galloping to the West Texas city of El Paso.

Starting today, Feb. 19, we have daily nonstop flights between Seattle and El Paso, and between El Paso and San Diego.

El Paso is a new destination for Alaska Airlines. It’s our 90th nonstop destination from Seattle, our largest hub. From San Diego, El Paso is our 31st nonstop destination and our third nonstop destination in Texas, joining Austin and Dallas Love Field.

With the most nonstops from the West Coast, we’re proud to add another popular city to where we fly.
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Parents Say ‘Namaste’ with New Yoga and Mindfulness for Kids Video Series

February 13, 2019
blog
Hawaiian Airlines
3 min read

Traveling as a family can be stressful, from making sure you’ve packed the essentials to keeping your keiki’s (child’s) energetic nature in check. That’s where Hawaiian Airlines steps in.

Starting this month, parents and their kids can kick back and relax with our new Yoga and Mindfulness for Kids videos. The four-part series was created by Yoga Ed., a 20-year-old wellness company dedicated to improving education through the practice of yoga, and is available for all Main Cabin guests through our in-flight entertainment system.

“As a father of three young children, I understand the challenges that come with family travel,” said Evan Nomura, product manager of in-flight entertainment at Hawaiian Airlines. “These videos are a great solution for restless keiki because they’re fun, easy-to-do and entertaining.”

Each episode was designed with children in mind, guiding our youngest guests through a sequence of island-inspired stretching, breathing and visualization exercises. Parents can join their little ones as they breathe with the ocean’s tides, practice their best shaka, and imagine a big beautiful rainbow from 37,000 feet in the air.

A screenshot from the episode 'Calm,' where keiki are engaged with relaxing stretches and exercises, including throwing up their best shaka!

“We want flying to be fun for children, and these videos are the perfect tool to help them release the wiggles and giggles before, during and after their flight,” said Brynne Caleda, the Honolulu-based CEO of Yoga Ed. “Hawaiian Airlines’ commitment to wellness was the perfect complement to our company’s mission, and we’re looking forward to helping more families find some zen in their most chaotic days.”

The Yoga and Mindfulness Series for Kids joins our existing menu of in-flight health and wellness content for all ages. In 2018, our ‘ohana launched the signature Ola Pono (Live Well) series, offering guests pre-, during, and post-flight stretching exercises, ocean safety tips, and a guided farm-to-plate experience with Hawaiian Airlines Executive Chef Lee Anne Wong.

Parents: Have a family trip planned on our airline? Find some peace of mind and check out what episodes are available onboard before you fly (including a couple sneak-peek videos!):

[EDITOR’S NOTE: If you’re flying on our Airbus A321neo from the U.S. Mainland, don’t forget to download the Hawaiian Airlines Entertainment app to stream the latest in-flight entertainment options. We also highly recommend you bring your headphones!]

Energize

A fun three-minute breathing and stretching activity to energize your body and mind.

Mindful Movement Break

A mindful activity that gives you a playful attitude towards life.

Guided Visualization

A collection of guided visualizations to appreciate the world around you.

Calm

A simple three-minute breathing and stretching activity to calm your body and mind.