Alaska Airlines, Horizon Air Open Airport of the Future Customer Check-in Facility at Sea-Tac
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Million-mile frequent flier to destruct traditional ticket counter with sledgehammer WHEN: Tuesday, Oct. 16, 8:45 a.m. Pacific time WHERE: In front of Alaska Airlines' ticket counter,...
Million-mile frequent flier to destruct traditional ticket counter with
sledgehammer
WHEN: Tuesday, Oct. 16, 8:45 a.m. Pacific time
WHERE: In front of Alaska Airlines' ticket counter, Seattle-Tacoma
International Airport
WHAT: Alaska Airlines and Horizon Air will open the first phase of
their $18 million Airport of the Future check-in facility at
Seattle-Tacoma International Airport. The patented design,
which replaces traditional ticket counters with islands of
check-in and bag-check areas, reduces passenger wait times. The
facility will be open to Alaska Airlines customers Tuesday and
to Horizon Air customers in early 2008. To mark the occasion,
an Alaska Airlines million-mile frequent flier will
ceremonially destruct a traditional ticket counter using a
sledgehammer, before becoming among the first customers to
check in for a flight using the new facility. Alaska Airlines
introduced the Airport of the Future design in 2004 at Ted
Stevens International Airport in Anchorage, Alaska. The project
cut in half the average check-in time there.
TIMELINE: 8:45 a.m. Media meet Alaska Airlines representatives in
between Alaska Airlines and United ticket
counters
9 a.m. Unveiling ceremony begins
9:05 a.m. Frequent flier destructs ticket counter with
sledgehammer
9:15 a.m. Frequent flier checks in at new Airport of the
Future facility
WHO: The following people will be available for media interviews:
-- Steve Jarvis, Alaska Airlines' vice president of sales,
marketing and customer experience
-- Jeff Butler, Alaska Airlines' vice president of customer
service - airports
-- Andy Schneider, Horizon Air's senior vice president of
customer services
RSVP: Please contact Alaska Airlines Corporate Communications at
(206) 392-5101 by 4 p.m. on Monday, Oct. 15, to confirm
attendance.
Contact: Amanda Tobin Bielawski -or- Caroline Boren
(206) 392-5134 (206) 392-5799
PRNewswire – Oct 15
First Call Analyst:
FCMN Contact:
SOURCE: Alaska Airlines
Web site: http://www.alaskaair.com/