Honoring veterans: A message from Horizon Air COO and former Black Hawk pilot

Constance von Muehlen was appointed chief operating officer at Alaska Airlines on April 3, 2021. Read more.

As an officer and Black Hawk pilot in the U.S. Army, Constance von Muehlen commanded an Apache Air Cavalry Troop. Today she leads the Horizon Air team as Chief Operating Officer. Constance is a fantastic leader, focused on safety, service, respect and providing opportunities for others, especially veterans.

By Constance von Muehlen, Horizon Air COO

At 7 years old, I saw a helicopter take off and decided I wanted to pilot those amazing machines! I am grateful that, with a lot of determination, support, and luck – including an ROTC scholarship – my dream came true. Flying for the U.S. Army taught me the power of working together, that serving is as essential as leading and – perhaps most importantly – that each person brings a unique value to the team. I am extremely proud to be among those at Alaska Airlines and Horizon Air who have served our country.

Before joining Horizon Air, Costance von Muehlen was an officer and Black Hawk pilot in the U.S. Army.

Chances are, the airplane you are flying on today is flown by a veteran and maintained by a veteran, or perhaps you’re seated next to a veteran. In fact, if you happen to be on one of our Honor Flights, which transports veterans to memorials in Washington, D. C., this time of year, you’re with a whole plane full of veterans!

Or, you may be a veteran yourself, in which case, I thank you for your service, the sacrifices that you and your family have made, and your unwavering commitment to our country.

Constance von Muehlen, third from left, during her time in the U.S. Army.

Veterans and members of the military represent a growing number among our employee teams at Alaska Airlines and Horizon Air, as well as a large portion of our guests. Many of the cities we serve (Seattle, San Diego, Anchorage and Washington D.C., to name a few) represent some of the largest military communities in the United States. And others (Spokane, Boise and Sacramento) are home base to many members of the Reserves and the National Guard, and their families.

As you might imagine, team members with military experience bring a wealth of skills needed for running an airline. Those trained in the military display strengths such as a focus on process, strong teamwork, and the ability to set clear objectives and be resourceful. These skills are very transferable to our commercial-aviation world as well, whether for the obvious roles – such as pilots and technicians – or for the less obvious – such as leading diverse teams in airport operations.

At Alaska and Horizon, we benefit from these skills, and we are also a great fit for transitioning service members. We have among us folks who have flown or maintained just about every military aircraft known, from the F-15, V-22 and A-10 to the U-2, C-17, UH-60, CH-53 and more.  Our station operations and leadership teams have many who were previously either on active duty or in the reserves. Recognizing this great fit, as well as the need, we support programs that assist service members in their transition to civilian life. Some of those programs including:

  • Pilot Pathways Rotor Transition Program, where Horizon Air helps pilots transitioning from a helicopter license to an airplane pilot license, enabling them to join our flight operations team.
  • Hiring Our Heroes, which provides corporate fellowship opportunities allowing service member to experience the civilian workforce.
  • Camo2Commerce, which provides a pathway for military aircraft technicians to gain an FAA Airframe and Powerplant license so they can gain employment as a civilian aircraft maintainer.

Alaska Airlines and Horizon Air are great places to work. Our process-driven, team-oriented work is familiar to veterans, and to the many transitioning service members who are launching their civilian careers with us.

Thank you for helping us salute those who serve this month and thanks for flying with us.

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  1. Hello Constance,

    We served together during Operation Provide Comfort. I was the detachment Technical Inspector. Great to read the article and see you’re doing so well. Congratulations War Eagle.

    SGT. Prater

  2. Beautiful story.

  3. Heavy Cav!!! Great days as a junior officer. One of the beat assignments of my career.

  4. Thank you Constance, for your service in protecting our Great country. Now being one of leaders, of the Best airline in the world, I feel even more relax and confident flying Alaska. I have been flying with the airlines for over 40 years now and look forward to another 40 plus years. I live in Juneau, I might sound a little prejudiced, but the Juneau crew is the very BEST in everything they do. I hope you can pass this on to all the Juneau people. If you like you can use my name. Plus I have never had a bad experience, on the ground or in the air, with our Airline. Thank you for your time…

  5. ‘Constance is a fantastic leader, focused on safety, service, respect and providing opportunities for others, especially veterans.’
    These attributes readily apparent during her Flight Path presentation. Such a great presence….

  6. Thank you for your service Constance!

  7. Honoring veterans today what a joke! My 100% disabled wife holding a First Class ticket and Priority Club card turned away from JFK lounge and made to wait outside for 3 hours. That’s ok Alaska. My family is taking our 400k miles and we’ll fly Emirates but it will be a cold day in hell before this veteran family flys you again!

  8. Thank you for your service Costance von Muehlen. AAG leadership team is the best.

    The skills that I learned in the Air Force were very helpful to me in my airline career. We always had a back up to the back up!

  9. Thank you all for your service.

  10. Thanks for your service and contributions to aviation…. JShelburne (DENOCF9, rtrd) AS761

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