5 ways to make your trip to Hawaii as smooth as possible using Pre-Clear
Alaska President and employees joined the first wave of travelers to Hawaii last week to experience what the state’s pre-arrival testing program is like for our guests. Find out some key travel tips.
Alaska Airlines and Microsoft are making travel a little greener—see how you can reduce your carbon footprint
Alaska and Microsoft will fly more sustainably thanks to the use of sustainable aviation fuel to cover business travel on the West Coast routes they fly most. Travelers can also buy carbon offsets from The Good Traveler to help restore the climate balance.
Experts say airplanes are among the safest indoor environments in the world
Recent studies have shown the risk of getting COVID-19 on an airplane remains low (even when seated next to someone) due to masks, enhanced cleaning and airflow systems.
From a plane to a helicopter employee Terri goes above & beyond the mountains to help an Alaska guest
Last year, Customer Service Agent Terri arranged for a helicopter to deliver a delayed bag to a guest who had arrived in Anchorage from the East Coast on his way to a remote area outside Talkeetna, Alaska. See if it got there.
Mandy praises flight attendants, says “they are my true heroes in this pandemic”
Employee Mandy aims to make the guest experience the best it can be while giving credit to our flight attendants for stepping up to the task at hand and willing to adjust to everything that keeps coming their way as we navigate COVID-19.
Alliance countdown: Alaska joins oneworld in six months
oneworld further opens the world to our guests with more than 1,000 destinations. Soon, you’ll be able to fly more easily from Boise to Beijing or Portland to Prague and more.
Mother and father turn in their wings early, with the next generation in mind
The strength of Alaska Airlines is its people. Like the Erickson family, our people are showing the world what it means to be Alaska Strong. Our airline is thankful to every employee, like Brenda & Lee, who participated in voluntary programs – to save a job of a fellow employee.
Kathy does everything she can so guests know they’re in good hands
“We have these wonderful people who get on an airplane, and they are trusting that we are doing what we’re supposed to do, and our job is to make sure that we do everything we’re supposed to do, every day,” says Reissig, a Boise-based Customer Services Supervisor who has been with the airline for nearly 35 years.
Taking the call: Reservations Agent Kevin admits ‘We all need help sometimes’
Kevin found a perfect fit at Alaska with his love for talking with people and offering assistance. “I had the gift of gab and the heart to help,” he says.
Coronavirus Information: Actions we’re taking to keep guests & employees safe
Get the latest news & updates on our flexible travel options, video, FAQs and more.
Rain or shine you can rely on Spokane Passenger Service Agent Marsha
Recognized as the heartbeat of the Spokane Station, Marsha is a shining example of our core values: own safety, do the right thing, be kindhearted, deliver performance and be remarkable.
Wildfire update: Alaska to resume operations in Portland and Spokane this afternoon
Alaska’s operations in Portland and Spokane are scheduled to resume at 3 p.m. Pacific Time today. Horizon is also resuming its operations at both airports, but at a reduced capacity.