APEX’s Passenger Choice Award is the most prestigious award an airline can receive in recognition for their best-in-world advancements in Seat Comfort, Cabin Service, Entertainment, Food & Beverage, and Wi-Fi.
This year, Alaska Airlines was voted Best Major Airline in North America.
APEX partnered with TripIt® from Concur®, the world’s highest-rated travel-organizing app, to gather anonymous passenger feedback based on neutral, third-party passenger feedback and insights for the honor.
For the 2022 Awards, nearly one million flights were rated by passengers across more than 600 airlines from around the world using a five-star scale. On the same screen, passengers were given the opportunity to provide anonymous ratings in five subcategories: seat comfort, cabin service, food and beverage, entertainment, and Wi-Fi. The single screen rating allows airline passengers to easily rate their flight in less than 15 seconds.
See full list of 2022 winners.
Past Passenger Choice Awards:
2019
Best Food & Beverage: ALASKA AIRLINES
Best Seat Comfort: ALASKA AIRLINES
2018
Best Food & Beverage: ALASKA AIRLINES
Best Overall in Region, Major Regional: ALASKA AIRLINES
