Alaska Airlines ranks No. 1 for third year in a row in The Wall Street Journal’s annual ‘Airline Scorecard’
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A brand-new Alaska Airlines Boeing 737-900ER takes off at Boeing Field. Photo by Marian Lockhart/The Boeing Co.
Alaska Airlines is the best in the business, according to The Wall Street Journal’s 2015 Airline Scorecard.
For the third year in a row, Alaska ranks No. 1 among the nine largest carriers in the United States.
Alaska Airlines is best for on-time arrivals, fewest extreme delays, fewest 2-hour tarmac delays, and fewest complaints, according to the scorecard that ranks airline performance on measures important to travelers.
Alaska has been the No. 1 or No. 2 airline every year for the past six years, including the top spot in four of the past five years.
“We have done remarkably well over a long period of time, and that’s not by chance,” said Alaska Airlines Chief Operating Officer Ben Minicucci. “Our consistent excellence is a direct result of the commitment and dedication of our 15,000 Alaska and Horizon employees. Their work makes a difference every day for our customers – we’re safe, we’re on time, we’re taking care of people – and now that work is being recognized at the highest levels of our industry.”
Data for the scorecard came from GEE Operations Solutions, FlightStats and the U.S. Dept. of Transportation.
Read the full Wall Street Journal article online here. (You will need an online subscription).