Brad Tilden: Meet Kennie Luu, one of our best By Brad Tilden, CEO Chances are, if you’ve flown through Seattle, you’ve seen and may even know Kennie Luu. He’s the guy with a smile a mile wide. If you need something, he wants to help you. Each year, Alaska recognizes the best of the best of our people with the Customer Service Legend Award… 2 min read November 6, 2018 Keep up with Alaska