Creating an airline people love is a bold goal, but if anyone is up for the challenge, it’s Alaska Airlines and Virgin America.
Today, Virgin America was named the “Top Domestic Airline” 2017 in Travel + Leisure “World’s Best Awards” for the 10th year in a row. In May, Alaska Airlines ranked highest in airline customer satisfaction among traditional carriers for the 10th consecutive year in the J.D. Power 2017 North America Airline Satisfaction Study.
As for the next ten years and beyond, the future is bright as these two airlines, with their innovative spirit and award-winning customer service, combine efforts and continue to push the status quo.
Here are 10 ways Alaska and Virgin America have shaken up the airline industry:
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