Actions we’re taking to keep our guests & employees safe

We know this can be an uncertain time to travel.  As always, the safety of our guests and our employees is our number one priority.  We are working directly with health officials as well as industry leaders for updates and best practices to do everything possible to keep our guests and employees safe.

On the plane

  • New: We’ve blocked all middle seats, except for families, to give our guests more space and the flexibility they need to achieve social distancing on large aircraft and aisle seats on smaller aircraft at the time of purchase through June 30. Learn more
  • We’re temporarily reducing food and drink service onboard.  Learn more.
  • We’ll have limited upgrades available as we implement seat restrictions to help with social distancing onboard the aircraft.
  • Flight attendants are required to wear masks and gloves during service.
  • We’re enhancing aircraft cleaning between flights and will continue to evaluate our cleaning procedures. This is in addition to the regular cleanings between flights.
  • We will temporarily not be refilling used cups, including in First Class. We’re encouraging our guests to #FillBeforeYouFly to help us reduce our onboard waste.
  • We’re suspending warm towel and blanket service in First Class.
  • We’re discontinuing onboard sorting of recycling items on Alaska and Horizon flights to reduce touching passenger-handled materials.
  • On some flights, we’re removing inflight entertainment tablets except those to Hawaii and Florida (where we have the highest usage of tablets) to make room for additional trash carts.
  • We’re encouraging guests to travel with hand sanitizer or anti-bacterial wipes out of an abundance of caution.
    • Wipes can be used to clean armrests and tray tables. Note: The use of commercially available cleaning wipes on our leather seats can deteriorate the top coat of the leather. The cloth might look dirty afterward, but it’s actually the leather dye color that’s coming off.

At the airport, in our lounges & our company offices

  • New: We’re installing social distancing decals to remind people to ‘Mind Your Wingspan,’ at each one of our airports where we fly. The stickers, spanning 6 feet apart, can be found at our ticketing counters, baggage drops, customer service centers and gate areas. The Alaska branded stickers will be deployed systemwide over the coming weeks.
  • New: Guests and employees will be expected to wear a face covering throughout any Alaska Airlines touchpoints and during the flight experience until further notice. Additional masks will be available, as supplies allow, for those who forget to bring one. Learn more
  • We’ve made the difficult decision to temporarily close all of our lounges, except our location at Seattle-Tacoma Airport in the D Concourse. Read more actions we’re taking in our lounges.
  • We’re deploying hand sanitizer to all airports and company offices for use in our crew and break rooms, lounges, ticket counters and gates.
  • We’re in communication with airports at locations we fly to ensure appropriate cleaning for public spaces.

Looking after our guests

  • Children traveling alone will only be accepted on nonstop flights through April 30, 2020. Learn more.
  • Entry restrictions are in place for travel to Canada and Costa Rica. Learn more.
  • We’re offering flexible travel options for our guests who decide not to travel because of concerns related to the virus. View full details at
  • Based on advice from medical experts in infectious diseases, we’re urging guests not to travel if they’re sick with an acute respiratory illness.
  • It never hurts to wash your hands. The CDC recommends washing your hands for at least 20 seconds with soap and clean running water. Learn more at