Opinion: Mayors’ gathering in Honolulu evokes legacies of service (Honolulu Star-Advertiser)

At Alaska Airlines, we recognize how vital it is to give back to the communities we serve. As part of our support of the 87th annual U.S. Conference of Mayors, held June 28 to July 1 in Honolulu, Vice President of External Relations Diana Birkett Rakow reflects on the challenges our cities’ mayors face and…

CEO Brad Tilden: Recognizing a pilot’s pilot

Most of us believe the biggest key to Alaska Airlines’ success is the extraordinary service that our people provide. Pilot Mike Baumgartner is one of our “Customer Service Legends.”

Opinion: Some kids need a little lift to see aviation as a career path (Seattle Times)

In aviation and in other realms, “lift” is the force that lifts airplanes into the sky, pulls sailboats forward, and makes propellers on windmills work.

Alaska Airlines CEO on government shutdown

It takes airline and government employees to ensure flyers get to where they are going in a timely and safe manner.

Brad Tilden: Meet Kennie Luu, one of our best

By Brad Tilden, CEO Chances are, if you’ve flown through Seattle, you’ve seen and may even know Kennie Luu. He’s the guy with a smile a mile wide. If you need something, he wants to help you. Each year, Alaska recognizes the best of the best of our people with the Customer Service Legend Award…

Brad Tilden: It’s all about Respect

More than a thousand times a day, our planes take off, following a careful symphony of process and procedure, to make your flight safe and smooth. And with each takeoff, our values guide us to operate safely and on-time, to provide great service, to do the right thing, and to be kind-hearted.

Here’s to one team, one goal in 2018

We recently closed the books on a very good 2017, and before we get too much further into 2018, I want to pause and reflect on what you, our customers, have helped create. Measured as a whole, 2017 was a remarkable year. We flew 44 million of you around this incredible country – and beyond…

Hey Congress, let’s upgrade our skies

It’s September, kids are headed back to school and Congress is heading into session about to vote on an FAA bill to reform our nation’s air traffic system. You say, why does it matter to me? Here’s three reasons why Air Traffic Control (ATC) Reform will help today’s travelers and why Alaska Airlines is strongly…

Delayed flight? Lack of modernization in the skies might be to blame

Alaska Airlines CEO Brad Tilden testified before the House of Representatives Subcommittee on Aviation earlier this year As airlines head into the busiest travel season of the year, one big worry looms: the nation’s antiquated Air Traffic Control (ATC) system. The ATC system is a critical part of the U.S. economy and air travel infrastructure,…